Distinguishing Characteristics: STUDENT SERVICES PROFESSIONAL Career Progression

PROFESSIONAL PROFESSIONAL SENIOR
Nature of Work
  • Provide, coordinate, implement, and administer major services, programs, and activities in support of University students
  • Use judgment in prioritizing work and selecting methods
  • Influence individuals
  • Oversee and provide leadership in coordination, implementation, and administration of major services, programs, and activities to influence, define, and support University students
  • Use judgment in prioritizing workflow, selecting methods, and applying programmatic processes
  • Influence individuals and operations
Expertise
  • Develop programs, events, presentation materials and coordinate promotional activities
  • Perform data management and administrative functions
  • Use standard or specialized software applications
  • May approve expenditures and monitor budgets
  • Develop and oversee procedures, processes and promotional activities; create new initiatives
  • Oversee data management and administrative functions
  • Use standard or specialized software applications
  • Approve expenditures and monitor budget
Interaction
  • Serve as liaison and referral resource; respond to and address inquiries and concerns
  • Provide guidance and direct support
  • Interpret and communicate policies, procedures, and processes
  • Facilitate outcome resolution
  • Use comprehensive knowledge of University policies and procedures
  • Serve as liaison and referral resource; respond to and address inquiries and concerns
  • Advise, provide guidance, and direct support
  • Interpret and communicate policies, procedures, and processes
  • Facilitate outcome resolution
  • Use thorough knowledge of University policies and procedures
Supervision
  • May provide functional supervision to non-exempt and student employee
  • Provide functional supervision to exempt, non-exempt, and student employees

Conditions

  • Standard office or outdoor environment
  • Possible exposure to inclement weather
Minimum Qualifications
  • Bachelor's degree in a related or specialized field and one to three years' related experience.
  • Bachelor's degree in a related or specialized field and four to five years' related experience.