| Nature of Work |
- Coordinate programs and provide services designed to enrich the student life experience and to foster academic and personal success
- Use judgment in prioritizing work and selecting methods
- Influence individuals and area processes
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- Oversee and provide leadership in facilitating programs and services to influence, define, and support the student life experience and University goals
- Use judgment in prioritizing work, selecting methods, and applying programmatic processes
- Influence individuals and area operations
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| Expertise |
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- Lead development of major programs
- Develop strategies, short term goals and objectives
- Use standard or specialized software applications
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| Interaction |
- erve as liaison and University representative to internal and external constituents
- Respond to and address inquiries and concerns
- Provide counsel, advice, and direct support
- Interpret and communicate policies, procedures, and processes
- Facilitate outcome resolution
- Use comprehensive knowledge of University policies and procedures
- Access sensitive or confidential information
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- Serve as liaison and University representative to internal and external constituents
- Respond to and address inquiries, concerns, student grievance, or related issues
- Provide counsel, advice, and resource support
- Interpret and communicate complex policies, procedures, and processes
- Facilitate outcome resolution
- Use thorough knowledge of University policies and procedures
- Access and apply judgment in use of sensitive or confidential information
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| Supervision |
- May provide functional supervision to non-exempt and student employees
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- Provide administrative or functional supervision to exempt, non-exempt, and student employees
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| Conditions |
- Evening and weekend hours
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- Evening and weekend hours
- Environment may be highly charged
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| Minimum Qualifications |
- Master's degree in a related or specialized field and one to two years' related experience.
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- Master's degree in related or specialized field and three to five years' specific experience.
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