| Nature of Work |
- Provide data management functions: maintain files, records, and databases; compile and evaluate data; prepare detailed communications, reports, and schedules
- Provide programmatic coordination and delivery of specialized academic support services, curricular activities, and programs in support of University students
- Use judgment in prioritizing work and selecting methods
- Influence individuals and area operations
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- Oversee and provide leadership in facilitating programmatic coordination and delivery of specialized academic support services, curricular activities, and programs to influence, define, and support University student academic service goals
- Use judgment in prioritizing workflow, selecting methods, and applying administrative and academic processes
- Influence individuals and multiple areas
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| Expertise |
- Facilitate/conduct training and instruction, develop programs and projects
- Maintain files, records, and databases; compile and evaluate data; prepare detailed communications, reports, and schedules
- Use standard and specialized software applications
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- Determine strategies and oversee design and implementation of curricular/course modifications, training, projects, and programs
- Provide oversight of data management functions
- Use standard and specialized software applications
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| Interaction |
- Serve as liaison with internal and external constituents
- Address inquiries and provide advice, referrals, and information
- Interpret, analyze, and communicate program, procedural, and process information
- Use comprehensive knowledge and understanding of University policies and procedures
- Has access to sensitive/confidential information
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- Serve as liaison with internal and external constituents
- Address general and technical inquiries and provide advisory, referral, and information services
- Interpret, analyze, and communicate program, complex procedural, and process information
- Use thorough knowledge and understanding of University policies and procedures
- Use judgment in disclosure of sensitive/confidential information
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| Supervision |
- Provide guidance to interns and may provide functional supervision to non-exempt or student employees
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- Provide guidance to practicum/intern students and provide functional supervision to exempt, non-exempt, or student employees
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| Conditions |
- Standard office environment
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| Minimum Qualifications |
- Bachelor's degree in a specialized or related field and one to three years’ related experience
- Specialized certification may be required
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- Master's degree in a specialized or related field and two to four years’ specialized or related experience
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