Oversee and provide leadership in facilitating programmatic coordination and delivery of specialized academic advising and support services, curricular activities, and programs, using comprehensive subject matter expertise to influence, define, and support University student academic service goals.

The duties listed are not all-inclusive. Duties assigned to individual employees may vary.

Oversee and provide leadership in facilitating programmatic coordination and delivery of specialized academic support services, curricular activities, and programs, using comprehensive subject matter expertise to influence, define, and support University student academic service goals; use judgment in prioritizing workflow, selecting methods and applying administrative and academic processes; develop long-range program goals and strategies; develop and oversee delivery and implementation systems, curricular and resource materials, and evaluation methods; ensure quality, consistency, and integrity of program and/or service and promote diverse student integration.

Coordinate and provide leadership in determining advanced strategies and processes to facilitate learning; identify, address, and implement specific student curricular requisites and systems to monitor progress; collaborate with University constituents, develop recommendations, and oversee design and implementation of curricular/course modifications, educational training, and projects and programs designed to enhance, promote, or influence curricular opportunities; counsel individuals or groups; may perform diagnostic testing.

Serve as liaison with internal and external constituents: address general and technical inquiries and provide advice, referrals, and information specific to area of expertise and consistent with departmental guidelines; interpret, analyze, and communicate program, resource, and complex procedural and process information to clarify expectations and program eligibility, facilitate positive outcomes, and ensure compliance with University and regulatory guidelines based on a thorough knowledge and understanding of University policies and procedures.

Provide oversight of data management functions: coordinate files, records, and databases that may be of a sensitive or confidential nature; compile, interpret, and evaluate data; prepare detailed communications, reports, and documentation using standard and specialized software applications.

Provide functional supervision to designated employees and/or affiliates.

Education and experience equivalent to: 

Master's degree in a specialized or related field and two to four years' specialized or related experience required.