The Administrative Business Service Center (ABSC) is a liaison between the department units it serves and central offices, providing financial, human resource transactions and complex financial analysis for the majority of administrative divisions across campus. The ABSC standardizes business practices, reduces control issues, improves service standards/reduces errors, and by having consistent controls reduces central office burden.

Our Mission

The Administrative Business Service Center is committed to providing quality and reliable business support, offering simple and effective solutions for our customers, and delivering consistent application of policies and procedures. We are able to provide service excellence by continually strengthening our knowledgebase and partnering with our stakeholders. We bring a willingness to accept and meet challenges in a positive and proactive environment.

Our Team

Administrative Business Service Center (ABSC) - 205 Waterman

Please contact us via email or Microsoft Teams


Kelley Ficklin

Interim Director
MaryAnn RoyLead Business Analyst Sr
 Jay BondurantBusiness Analyst
 Sarah BraaschFinance/HR Support Specialist
 Olivia ChamberlainFootprint & Service Coordinator
Ryan DattilioBusiness Analyst
Melissa DelisleFinance/HR Support Specialist 
 Jeff JohnBusiness Analyst
Rebekah ProutyFinance/HR Support Specialist
 Katie RothFinance/HR Support Specialist
John SislerBusiness Analyst Sr.
Jennifer WhitneyFinance/HR Support Specialist