PeopleSoft FAQs
(Frequently Asked Questions)

HR Employee Self-Service

Where do I log into PeopleSoft?
Where do I find my UVM Net ID and password?
How do I change my UVM password?
Will I still receive a paycheck stub if I elect direct deposit?
Can I use the "back button" or the "back arrow" on my browser tool bar in PeopleSoft?
Where can I find job aids and training manuals so I know how to use PeopleSoft?
Where can I take online training?
Where can I attend a training class?
How do I get help?
What am I going to be able to do in HR Employee Self-Service?
Will PeopleSoft work just as well on Macs as it will on Windows machines?
What are the recommended system requirements for my desktop to run PeopleSoft?
Is all of my current information going to be in PeopleSoft?
Can I view the UVM contribution to my 403b in PeopleSoft?
Why are my life insurance elections different?
What is the $1.96 Life Credit in the earnings box on my paycheck?
Why is my long-term disability insurance cost different?
How do I print my paycheck?
What does the extension field mean in the home phone number entry?

Time & Labor - General Issues

Why can't I see Manager Self-Service when I log in to approve employee time?
Where do I find my Net ID and password?
Where are the payroll deadlines posted and how can I be reminded of these deadlines?
Can overtime be assigned to a specific budget when a temporary employee has more than one position?
What is Punch Time and why can't I access it when I click on it?
When I gave my employee a pay increase in the previous sytem it automatically generated a form for payroll. Where is this feature in the new system?

Time & Labor - Timesheets

On the time sheet, what is the "accounting date"?
We've been told that employees entering reported time should not change the business unit or task group fields. If a temporary employee changes these fields, what will happen?

Time & Labor - Adjusting Time

How do I adjust an employees time?
Will and employee receive an e-mail If I adjust an employee's time as a supervisor?
Why can I only see part of the time my employee entered?
Why can't I see the hours my employee entered this morning in order to approve them?

Time & Labor - Combo Codes

How can I view the Combo Codes and associated chartstrings?
How can I get a new Combo Code for my department?
My employee is charged to the wrong Combo Code, how do I change it?
My Combo Code isn't working, what can I do?

Time & Labor - Viewing Employees in Timesheet for Managers

Why do I not see all of my employees when I enter my Supervisor Id as a search criteria?
Why do I see everyone in my department when I use my Supervisor ID as the search criteria, not just the temporary employees?
Why can I see people that are not in my department?
I supervise 25 people, why do only 8 employees appear when I use my Supervisor ID as the search criteria?
Why do people who have terminated from my department still appear on my list?

Work Study

Will there be training for work study students on how to enter time?
Will there be training for supervisors of works study students on how to approve time?


Where do I log into PeopleSoft?

catalyst.uvm.edu  (no prefixes or suffixes)

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Where do I find my UVM Net ID and Password?

You can go to the CIT web site: http://www.uvm.edu/account/
Click on "Activate your UVM NetID Account!
You can also call the CIT Helpline at 656-2604


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How do I change my UVM password? 

Click on the this link to access the CIT web site: Change your password

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Will I still receive a paycheck stub if I elect direct deposit?

No, you will not receive a paycheck stub, you will need to view your paycheck on line through PeopleSoft at catalyst.uvm.edu
Click here for more information: http://www.uvm.edu/catalyst/Changes/Paychecks_CHG004%2803-06%29.pdf
Click here for a job aid on how to view your paycheck: http://www.uvm.edu/catalyst/updates/View%20Paycheck.pdf
If you do not elect direct deposit, you will still continue to receive a check.

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Can I use the "back button" or the "back arrow" on my internet toolbar in PeopleSoft?

No, you can not use these buttons in PeopleSoft. You need to use the links at the bottom of the page that 
typically read "Return to Self Service"
You will receive an error message if you use the "back arrow" or 
"back button" while logged into PeopleSoft.

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Where can I find training manuals and job aids so I know how to use PeopleSoft?

You can download training manuals or quick and easy job aids at catalyst.uvm.edu
Click here: https://www.uvm.edu/catalyst/jobaids.html

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Where can I take online training?

http://www.uvm.edu/catalyst/?Page=Documentation_and_Training_Materials.html
Make sure you read the directions and system requirements before taking the training via link:
 http://www.uvm.edu/catalyst/updates/ESS_Online_Tutorial_3-21-06.pdf

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Where can I attend a training class?

http://www.uvm.edu/catalyst/?Page=catalysttraining.html

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How do I get help?

You can submit a help desk ticket at: catalyst.uvm.edu  and then click on "submit a help desk ticket"
For more information on help options click here.


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What am I going to be able to do in Employee Self Service?

-View your paycheck
-Manage your voulntary deductions
-Change your name
-Change or add an address
-Change or add a phone number
-Change or add an emergency contact
-Review your benefits

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Will PeopleSoft work just as well on Macs as they do on Windows Machines?

Yes, Peoplesoft supports browsers on Macs both OS X and OS 9.

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What are the recommended system requirements for my desktop to run PeopleSoft?

http://www.uvm.edu/catalyst/Tech_Assessment/TechReadinessAssessment.pdf

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Is all of my current information going to be in PeopleSoft?

Yes, your current information will be converted from HRS into PeopleSoft.
You will need to add an emergency contact because this is new to PeopleSoft.


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Can I view the UVM contribution to my 403b in PeopleSoft?

Yes, you will be able to view this on your paycheck.

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Why are my Life Insurance elections different?

Your life insurance elections are not different, they are represented differently in the PeopleSoft system.
Click here for a detailed explanation and converstion chart from HRS to PeopleSoft:
http://www.uvm.edu/catalyst/updates/Life_Insurance_4-12-06.pdf


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What is the $1.96 Life Credit in the earnings box on my paycheck?

This is UVM’s contribution to the cost of the basic life insurance policy.

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Why is my Long-Term Disability insurance cost different?

If you have Long-Term Disability insurance through UVM you may notice that your net pay is different
due to changes in the way we calculate the cost of this insurance. Previously, insurance cost was calculated
based on the mid-point of a pay scale. Now it is calculated based on your actual covered earnings.


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How do I print my paycheck?

http://www.uvm.edu/catalyst/updates/Print_Your_Paycheck_4-14-06.pdf

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What does the extension field mean in the home phone number entry?

When adding or changing a home phone number, please do not use the extension field to put in your UVM extension (6-XXXX). 
You would only use this field if your home phone number included an extension (group housing for example.)

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I log into PeopleSoft and and cannot see Manager Self Service

You probably were not granted security access to Manager Self Service. To obtain security permissions, ask your
supervisor of HR Rep to
submit a helpdesk ticket on your behalf requesting "Manager Self Service", be
sure to include your UVM Net ID and department.

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Where do I find my Net ID and password?

You can go to the CIT Web site at http://www.uvm.edu/account/ and click on "Activate your UVM Net ID Account!"
You can also call the CIT Helpline at 656-2604.

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Where are the payroll deadlines posted and how can I be reminded of these deadlines?

Payroll deadlines are posted on the Human resources Web site at www.uvm.edu/~payroll/. It is a good idea to add
the dates to your UVM calendar as a reminder.

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Can overtime be assigned to a specific budget when a temporary employee incurs overtime and has more than one position?

You cannot select a specific budget (chartstring) that overtime can be charged against. The calculation is
performed in a prescribed manner by regulation. Please contact central HR if you need more information about this specific issue.

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What is Punch Time and why can't I access it when I click on it?

Punch Time is a PeopleSoft feature that UVM is not currently using. The link has been turned off.

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In the previous system when I gave my employee a pay increase it automatically generated a form for payroll.
Where is this feature in the new system?

This "automatic" feature is not available in the new system. Pay increases should be sent by the supervisor to
payroll@uvm.edu. Include the following: effective date of the change, the employee's Empl ID, Empl Rec #,
current Combo Code(s), current Hourly Rate, NEW Combo Code(s), and NEW Hourly Rate.

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On the time sheet, what is the "accounting date"?

With the delivered PeopleSoft software there are features that UVM will not be using, this is an example of one such function.

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We've been told that employees entering reported time should not change the business unit or task group fields.
If a temporary employee changes these fields what will happen?

If changes are made, they will not be paid! Please warn your employees.

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How do I adjust an employee's time?

To adjust an employee's time on the their timesheet, correct the hours entered by deleting the hours they entered and
adding the new ones. If you are deleting hours completely, use zeros in place of the hours originally entered. Remember
to change hours on the actual day worked, click submit, then click ok.

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As a supervisor, if I adjust an employee's reported time will that employee receive an e-mail notice?

The employee will not receive an e-mail when an adjustment is made. However, a supervisor can write a comment to the
employee in the "comment field". When the employee logs into the system again they will see that a comment is waiting to be read.

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Why can I only see part of the time my employee entered?

Be sure that you entered the correct dates at the bottom of the search screen...

Screenshot 1

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Why can't I see the hours my employee entered this morning in order to approve them?

Remember: When an employee enters time it must be turned into "Approvable Time" before you can see it to approve.
Approvable time is created by a nightly batch process. This process runs nightly and multiple times on payroll day.
To see a visual depiction of this process click here: Time & Labor Overview Flowchart

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How can I view the Combo Codes and associated chartstrings?

From the Combo Code field on the timesheet, click on the magnifying glass (search tool), you will be brought to a
screen that displays the Combo Code and associated chartstring. You will need to review the chartstring to make
sure that the proper account and budget is being charged.

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How can I get a new Combo Code for my department?

New Combo Code requests should be sent vie e-mail to payroll@uvm.edu. Include the following: Effective Date
of change and the appropriate accounting information.

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My employee is charged to the wrong Combo Code, how do I change it?

If the correct code is already assigned to the employee, you may adjust the code on their timesheet, correct the
code by deleting the old code and adding the new one.

If the correct code is not assigned to the employee, send an e-mail to payroll@uvm.edu to request a new code be
added to the employee's record. Include the following: Effective Date of change, Employee's Empl ID, Empl Rec #,
current Combo Code(s), NEW Combo Code(s).

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My Combo Code isn't working, what can I do?

Contact payroll@uvm.edu. Include the following: Employee's Empl ID, Empl Rec #, a brief description of the problem,
Combo Codes(s) and supervisor's name and telephone number.

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Why do I not see all of my employees when I enter my Supervisor ID as a search criteria?

It is possible that you are not listed as the direct supervisor of this employee on their job record. Try searching by 
the employee's last name to see if they are listed in your department. Contact your HR Rep to find out who is listed
as the supervisor. If you wish to make changes, please contact Central HR.

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Why do I see everyone in my department when use my Supervisor ID as the search criteria, not just the temporary employees?

Try searching by "Workgroup" to narrow your selection to temporary employees. Enter "Hourly" into the Workgroup field and submit your search...

Screenshot 2

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Why can I see people that are not in my department?

It is possible that people have been assigned to your department in error. Please submit a helpdesk ticket that
includes the full name of the employee as well as the department they belong in if known.

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I supervise 25 people, why do only 8 employees appear when I use my Supervisor ID as the search criteria?

If you are sure that everyone you approve time for is assigned to you (see Why do I not see all of my employees
when I enter my Supervisor ID as a search criteria?)
Use the blue bar at the bottom of your screen to scroll to the right.
At the top right hand corner of the blue results page you will see a view all link, click here. When you click on it you
should see all of your employees.

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Why do people who have terminated from my department still appear on my list?

People who are terminated still show in a supervisor's list even after they are terminated. A request has been
submitted to have the "inactive" employees removed from the manager timesheet search. All enhancements are
prioritized and a specific date for this change to be completed by has not been determined. You will be notified
when the change is made.

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Will there be training for work study students on how to enter time?

Yes, training plans are currently being finalized and will be announced to the campus shortly.

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Will there be training for supervisors of work study students on how to approve time?

Supervisors who approve work study time will have several opportunities for training. They will include both
seminar and computer lab settings.
Plans are currently being finalized and will be announced to the campus shortly.

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