University of Vermont

Student Financial Services

Credits and Refunds


Credit balances are generally refunded to the student. However, there are some federal regulations and contract requirements that obligate us to disburse refunds to someone other than the student. Each credit balance is analyzed for appropriate disbursement before the refund check is generated.

If you pay by VISA, MasterCard, American Express, or Discover and the charges paid by the credit card are later reversed, we will issue the refund directly to your credit card. This is required by the terms of our contracts with the credit card companies; there are no exceptions. The 2.75% service fee, charged when you make an online credit card payment, is non-refundable.

Credit balances resulting from financial aid can be applied to a CAT$cratch account only after all financial aid awards have been posted to your student account. Please contact Student Financial Services if you wish to request a transfer of your credit balance to your CAT$cratch account.

If you have any questions, contact Student Financial Services at (802) 656-5700 or send an email using our support page.

Refunds Due to Sickness or Injury

In addition to its refund policy, UVM has contracted with Sallie Mae to provide a tuition insurance plan. Tuition refund insurance can help refund your tuition, fees, and room/board charges, up to the policy limits, if you are unable to complete the semester due to a covered medical reason such as an illness, accident, or mentahl health issue (two-day hospital stay required for mental health related issues).

For more information on plan requirements and limits, or to purchase this coverage, contact Sallie Mae at (888) 541-4844 or visit

Last modified June 03 2014 01:28 PM

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