IT Support for Faculty/StaffIf you are having an emergency and need immediate assistance, please call the UVM Computing Helpline at 656-2604.
All non-emergency requests should go through the CNHS Footprints database system. If your problem involves internet access, your department's administrative staff can submit a Footprint for you.
IT Support Contact Information
Coordinator: Avery Bacon
Office: Rowell 002
CNHS help hours: Monday through Friday 8:00am - 4:30pm
Phone: Administrative staff may call in the event of an emergency on behalf of faculty or staff.
Self-Help IT Resources
ETS Self-Help Podcasts
Several podcast tutorials created by ETS full-time and student staff. http://www.uvm.edu/it/help/
How to connect to your files from home
Several options for connecting to Active Directory (MyDocs, H: drive, and S: drive) from home. Off-campus access to your files.
E-mail at UVM is facilitated through Enterprise Technology Services (ETS). Learn all about e-mail at UVM on ETS's website.
ETS also handles NetID accounts and passwords. Go to the interface for resetting your password.
Leaving an out-of-office/vacation message on your e-mail
You may want to set up vacation notification when you're out of the office. Learn all about e-mail at UVM on ETS's website.
Oracle Calendar Log-in
You may do your scheduling through Oracle Calendar. Take a short-cut to the Oracle Calendar log-in screen.
Downloading new software for your computer
UVM maintains a collection of frequently-downloaded software for MACs and PCs. Log-in to the password protected software website.
Last modified June 13 2013 09:46 AM