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Release Date: 11-24-2009
The UVM Computing Helpline will be available for IT support by phone during the long weekend break, Thursday Nov. 26th through Sunday Nov. 29th (2009) between noon and 4 pm each of those days. The Helpline can be reached at 802-656-2604. Full Story...
Release Date: 11-17-2009
Have you ever received an email message you thought might be a scam? If a message or an offer asks you to reply with confidential information -- such as your UVM Network ID and password -- or to enter confidential information into a non-UVM web site, that's a type of scam called "phishing."
Release Date: 11-12-2009
Some computers using the ESET NOD32 virus protection software have displayed a warning that the license will expire later this month. In fact, the license has been renewed; it will not expire. ETS personnel are in the process of putting the new license codes into effect, so the warning will go away shortly. If your computer is displaying the warning, there is nothing you need to do. ESET NOD32 is an anti-threat product for 32-bit Windows-based computers. It guards against viruses, trojans, spyware, adware, rootkits, and other threat types. It is licensed for UVM students on personally-owned computers and for faculty/staff on UVM-owned computers only, and is available from the UVM software download site. Full Story...
Release Date: 11-11-2009
A convincing email some UVM people have received this afternoon is the latest in a series of email scams that continue to target various communities, including UVM, in an attempt to convince people to divulge their Network IDs and passwords. Please ignore these requests. Today's scam message has a subject of "You Have 1 New Message." and appears to be from "UVM WebMail" <service@uvm.edu> (full text below). The messages tell recipients to click on a link to "Verify My Webmail Account". That's not really a UVM link, and is likely to take one to a web site that solicits personal information, including your email username (Network ID) and password, or confirms that your email address is valid (and a good target for spam). The scam may be convincing because it appears to come from UVM. This email, and others like it, are phishing scams. Do not click on the link in the message, and do not reply. If you have already clicked on the link or if you have replied to this email, or a similar message, please change your UVM Network ID password immediately, using the secure online form at uvm.edu/account/, or criminals and hackers will have complete access to your confidential UVM information. Please call the Help Line at 656-2604 if you need assistance. University of Vermont officials should never request your password, and you should never provide your password to someone who asks for it. Full Story...
Release Date: 11-09-2009
A series of email scams continue to target various communities, including UVM, in an attempt to convince people to divulge their Network IDs and passwords. Please ignore these requests. Last week and this week, some UVM community members received email messages with the subject of "Technical Service" or from a pernsonal email address and signed "Web Mail Technical Services". One variation had no subject (full text below). The messages tell recipients to click on a link to rpc.formmailhosting.com that solicits personal information, including your email username (Network ID) and password, or confirms that your email address is valid (and a good target for spam). Some messages try to increase their credibility by including good advice we've heard before, such as "Warning!!! Do not send your username and password via email," or "If the link above does not appear clickable or does not open a browser window when you click it, copy it and paste it into your web browser's Location bar." These solicitations, and others like them, are phishing scams. Do not reply. If you have already replied to one of these messages, or a similar message, please change your UVM Network ID password immediately, using the secure online form at uvm.edu/account/, or criminals and hackers will have complete access to your confidential UVM information. Please call the Help Line at 656-2604 if you need assistance. University of Vermont officials should never request your password, and you should never provide your password to someone who asks for it. Full Story...
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