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Latest Technology News

Release Date: 03-07-2008

BSAD Senior Project looks at ETS Help Services

BSAD192survey This survey is about your most recent experience with the UVM Helpline or the UVM Computer Depot Clinic.  Please respond even if you have never used the services, as we are trying to get a rough estimate of which students use the services, and which do not. Another main goal of our data collection is determining the best hours of availability for students to access these services, so we are very interested in the questions about hours of operation.  Thank you!

Customer Service Survey (5-10 minutes)

Full Story...

Release Date: 02-22-2008

SCAM WARNING: "Verify and Update Your UVM Email"

A significant number of UVM community members have received a "phishing" message titled "Verify and Update Your Uvm Email". THAT SOLICITATION IS A PHISHING SCAM. DO NOT REPLY. It solicits personal information, including your email (network ID) and password. Full Story...

Release Date: 02-20-2008

Computer Depot Clinic (CDC) Expands Hours

Beginning Monday, March 3 the Computer Depot Clinic will expand its hours to 9:00 AM - 4:30 PM, Monday - Friday (except holidays). The CDC is located in the Computer Depot at 112 Davis Center. Please see www.uvm.edu/ets/help for more information about the CDC. Full Story...

Release Date: 12-20-2007

Computer RFP Process Underway

UVM currently has purchasing contracts with Dell Inc. for servers, desktops and laptops, and with Gateway Inc. for convertible tablets. Both of these contracts are slated to expire in June 2008. As a result of these expirations, Enterprise Technology Services, with advice from our campus colleagues, has been tasked with completing an RFP (Request for Proposal) process by mid-March. Full Story...

Release Date: 12-20-2007

Enterprise Technology Services Coverage for December 22, 2007 through January 1, 2008

The University is closing from December 22, 2007 through January 1, 2008. In order to support essential University functions during this period, all centrally supported information technology infrastructure services will be available, including:

  • UVM campus network and Cat's PAWS wireless network
  • www.uvm.edu web site
  • Email
  • WebCT
  • Oracle Calendar
  • Online directory
  • Campus File Services (Active Directory) and Zoo file services (zoofiles.uvm.edu)
  • PeopleSoft
  • Banner Student Information System

Some of Enterprise Technology Services' regular services will be closed, but ETS is providing support services to help with the most urgent information technology issues. Full Story...

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