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University of Vermont News

• BSAD Senior Project looks at ETS Help Services
• SCAM WARNING: "Verify and Update Your UVM Email"
• Computer Depot Clinic (CDC) Expands Hours
• Computer RFP Process Underway
• Enterprise Technology Services Coverage for December 22, 2007 through January 1, 2008

Q & a

• New to UVM?
• What is my Network ID (Net-ID)?
• How do I get an email account?
• How do I change my password?
• Where do I buy a computer?
• How do I get UVM software?
• How do I publish a web page?
• How do I connect to UVM's network?
• How do I download music?

Quick links

• UVM IT Newsletter
• Campus Malware/Vulnerability Alerts
• Computer Science program
• Center for Teaching & Learning
• Engineering & Mathematics
• UVM Libraries
• Media Resources / Classroom IT Resources
• WIRED Suite in Living / Learning
• UVM and the World Community Grid
• Technology Standards Workgroup
• CAP: Computer Advance Program
• System, Server, and Network Status
• Current Server Status

To-do list

• Update your anti-virus software
• Accounts, Files, Email, and NetIDS: Activate your Network ID (zoo.uvm.edu account); Change your Network ID Password; Enable your account for domain logins (for libary and public lab computers); Set up a vacation or email autoresponse message; Set up UVM email filtering; Forward your email; Check your INBOX quota use; Set correct permissions on files in your web directory; Manage your Zoo groups
• Access your Zoo files via the web
• Transfer large files between UVM affiliates and non-affiliates (similar to anonymous FTP) when the files are too big for email
• Get a Blog
• Get a mySQL username and password
• Get WebCT Course Space
• Get or Schedule Assistance by the Statistical Consulting Clinic (SCC)
• Get or Schedule Schedule Media Equipment
• Get A NetID for Email and Web use by your Department or Organizations

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Latest Technology News

Release Date: 03-07-2008

BSAD Senior Project looks at ETS Help Services

This survey is about your most recent experience with the UVM Helpline or the UVM Computer Depot Clinic.  Please respond even if you have never used the services, as we are trying to get a rough estimate of which students use the services, and which do not. Another main goal of our data collection is determining the best hours of availability for students to access these services, so we are very interested in the questions about hours of operation.  Thank you!

Customer Service Survey (5-10 minutes)

Full Story...

Release Date: 02-22-2008

SCAM WARNING: "Verify and Update Your UVM Email"

A significant number of UVM community members have received a "phishing" message titled "Verify and Update Your Uvm Email". THAT SOLICITATION IS A PHISHING SCAM. DO NOT REPLY. It solicits personal information, including your email (network ID) and password. Full Story...

Release Date: 02-20-2008

Computer Depot Clinic (CDC) Expands Hours

Beginning Monday, March 3 the Computer Depot Clinic will expand its hours to 9:00 AM - 4:30 PM, Monday - Friday (except holidays). The CDC is located in the Computer Depot at 112 Davis Center. Please see www.uvm.edu/ets/help for more information about the CDC. Full Story...

Release Date: 12-20-2007

Computer RFP Process Underway

UVM currently has purchasing contracts with Dell Inc. for servers, desktops and laptops, and with Gateway Inc. for convertible tablets. Both of these contracts are slated to expire in June 2008. As a result of these expirations, Enterprise Technology Services, with advice from our campus colleagues, has been tasked with completing an RFP (Request for Proposal) process by mid-March. Full Story...

Release Date: 12-20-2007

Enterprise Technology Services Coverage for December 22, 2007 through January 1, 2008

The University is closing from December 22, 2007 through January 1, 2008. In order to support essential University functions during this period, all centrally supported information technology infrastructure services will be available, including:

• UVM campus network and Cat's PAWS wireless network
  
• www.uvm.edu web site
  
• Email
• WebCT
  
• Oracle Calendar
• Online directory
• Campus File Services (Active Directory) and Zoo file services (zoofiles.uvm.edu)
  
• PeopleSoft
• Banner Student Information System
  

Some of Enterprise Technology Services' regular services will be closed, but ETS is providing support services to help with the most urgent information technology issues. Full Story...

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