Michael W. Lane, DirectorWelcome to Instrumentation and Technical Services (ITS).

Our integrated groups — IMFLabs and Technical Services Partnership (TSP) — have a common focus: to serve our customers based on delivery of a high-quality product, timely response to meet client needs, and the reasonable cost you would expect from a non-profit entity.

Whether you are a healthcare professional, researcher, local entrepreneur or inventor, student, or other constituent, ITS provides a solution to your needs in a friendly and expert manner.

ITS adheres to the principles of performance excellence with ongoing activities built around the Baldrige Performance Excellence Program. Our divisions and staff are regionally, nationally and internationally recognized for their work.

Every year we recognize outstanding staff with the Fred Cook Service Excellence Award. Andrew Whyte was our 2018 winner. A second award is the Daniel Fritz Community Service Award. The 2018 recipient of this award was Rick Barnes.

The mission of the University of Vermont focuses on education, research and serving Vermont. ITS is in synchrony with UVM. ITS staff:

  • develop and instruct University courses;
  • coordinate, teach and sponsor seminars and training sessions;
  • develop research instruments for departments ranging from archeology to zoology;
  • innovate and fabricate instruments and 3D-print models for Vermont emerging technology firms; and
  • provide cost-effective, local medical equipment services and consultation to University of Vermont Medical Center and many other hospitals and clinics in the state and region.

I hope the information at IMFLabs and Technical Services Partnership (TSP) will clearly and enjoyably answer your questions about our services, expert team, and philosophy.

Sincerely,
Michael W. Lane, MBA, CMQOE, CHTM
Director
Michael.Lane@uvm.edu
(802) 656-0070