DFES Mission, Vision, Values, and Customer Service Promise

Mission

We provide outstanding enterprise-wide service and resource stewardship, enabling the University and its students, faculty, and staff to accomplish or exceed their aspirations.

Vision

We partner with the academic enterprise to provide a high standard of service by modeling a culture of continuous improvement and sustained innovation.    

Values

Our actions, decisions and behavior are consistent with the University’s shared values, as described in Our Common Ground:

• Respect: We hold in high regard everyone’s contributions, abilities, opinions and qualities;
• Integrity: We value fairness, straightforward conduct, adherence to the facts, and sincerity;
• Innovation: We strive to be at the forefront of creativity and constructive change;
• Openness: We encourage dialogue and reflective thought;
• Justice: We champion fairness and equity while challenging injustice toward any member of our community;
• Responsibility: We are accountable for our actions, environmentally, ethically, productively and socially.

Customer Service Promise

We listen to our customers, and deliver superior resource stewardship and quality service every day.

Last modified January 29 2010 09:55 AM