Client/Patient Rights
We are your partners in your health care. Your participation in decisions about your health care and your willingness to communicate with CHWB professionals helps us to provide you with appropriate and effective services.
You have a right:
- To be treated with dignity, respect, and consideration.
- To be treated with respect regarding your cultural beliefs and traditions concerning illness, wellness, and treatment.
- To receive service that is dedicated to understanding your needs as an individual, with a unique identity.
- To receive all indicated treatment, valuing differences in race, religion, gender identity, sexual orientation, age, national or ethnic origin, disability, and other status protected by law.
- To have a safe, secure, clean, and accessible environment.
- To have privacy in verbal and written communication, counseling, testing, examination, and treatment.
- To have your medical and counseling records maintained in a confidential manner.
- We will release your records to third parties only with your written permission and/or a valid subpoena or court order, or as otherwise permitted by law.
- Information will not be released to family without your permission.
- You may review and receive copies of your health records unless there is a legally supportable basis for not doing so.
- To review your health records with a health care provider.
- To know the name and role of your health care clinician/counselor.
- To select and to change clinician or counselor within the Center for Health and Wellbeing.
- To receive a second opinion from another Center for Health and Wellbeing clinician/counselor.
- To participate in decisions about your health care. To be given, to the degree known, the positive and negative facts concerning your diagnosis, treatment, and predicted outcome.
- To understand WHY we ask you for certain information and to understand HOW tests and procedures will be conducted.
- To refuse any tests, procedures, or treatment that you do not understand or do not want without fear of being penalized by your clinician.
- To be told about the likely outcomes should you refuse a test, procedure, or treatment, or what may happen if you don’t follow your clinician’s recommendations.
- To expect reasonable continuity of care; this includes information regarding the times that clinicians are available for appointments.
- To grant or deny permission for anyone not directly involved in your care to be present at discussions, consultations, examinations, or during treatment.
- To consent or refuse to participate in any research affecting your care. To consent or refuse health inters as your care clinician/counselor.
- To receive information regarding the scope and availability of services and fees for service.
- To examine your medical bill and have it explained to you, regardless of who is responsible for payment.
- To have medical information released to a person (designated by you or to a legally authorized person) if concern for your physical or mental health makes it inadvisable to provide it to you directly.
- To express your wishes concerning future care: You have the right to choose a person to make medical decisions for you if you are unable to do so and to express your choices about your future care. These choices may be expressed in such documents as a power of attorney for health care decisions, advanced directive (health care proxy), or living will. You should inform your family and your clinician of your wishes and give them any documents which describe your wishes concerning future care.
- To communicate to the Center for Health and Wellbeing any grievance or suggestion about the care or services received.
Last modified August 15 2007 11:05 AM
