Client/Patient Responsibilities
You have a responsibility:
- To arrive at your appointments on time or to give timely notice of cancellation.
- To identify yourself and give your clinician/counselor complete and honest information about your present and past medical conditions. To tell us promptly if anything changes, including if any symptoms or concerns worsen.
- You are responsible for not lending your personal identification to others. It may lead to entries in the wrong health record or errors in treatment.
- To cooperate with your clinician/counselor in planning your treatment. To share your relevant beliefs. To discuss your plans to have recommended tests, follow recommended treatments, and necessary changes in your health behavior.
- To use medication appropriately and not give medication prescribed for you to others.
- To cooperate with your clinician/counselor in follow-up, including communicating if you decide to be cared for by another provider, family physician, specialist, or alternative healer.
- To inform your health care provider if you do not clearly understand your treatment plan and what is expected of you. If you believe you cannot follow through with your treatment, you are responsible for telling your clinician/counselor.
- To understand that your health depends not just on care provided, but also on the decisions you make in your daily life, such as use of tobacco or other drugs, diet, exercise, rest, or ignoring care recommendations.
- To be conscientious about following instructions, for making follow-up appointments or phone calls, and for using medication or contraceptives as directed.
- To know the limits of your health care benefits. Insurance benefits vary depending on your plan. An explanation of benefits is usually contained in your insurance program’s booklet. (Information about the UVM-sponsored Student Health Insurance Plan is available on our website, at http://www.uvm.edu/health/insurance/).
- To be responsible for paying any money you owe on time and as required.
- To be considerate of health care professionals, staff, and other patients/clients, and to respect the property of the University, the Center for Health and Wellbeing, and the property of others.
- To enhance the quality of care and education services by communicating with us using the Health and Wellbeing feedback forms, letters, or phone calls, in order to express any complaints or suggestions.
Please keep in mind that we sincerely want your feedback so we can better meet your needs.
Last modified August 15 2007 11:15 AM
