University of Vermont

CHWB

Your Responsibilities

Every relationship you have with a health care provider includes certain rights and responsibilities.

We see this relationship as a partnership, and these rights and responsibilities help define the parameters of that relationship. We have outlined your rights here.

You have the responsibility:

  • To arrive at your appointments on time or to give timely notice of cancellation.
  • To identify yourself and give your clinician/counselor complete and honest information about your present and past medical conditions.
  • To tell us promptly if anything changes, including if any symptoms or concerns worsen.
  • To never lend your personal identification to others. This may lead to entries in the wrong health record or errors in treatment.
  • To cooperate with your clinician/counselor in planning your treatment.
  • To share your relevant beliefs.
  • To discuss your plans to follow through on recommended tests, treatments, or necessary changes in your health behavior.
  • To use medication appropriately and not give your medications to others.
  • To follow up with your clinician/counselor, if requested. And be sure to let him or her know if you decide to be cared for by another provider, family physician, specialist, or alternative healer.
  • To inform your health care provider if you do not clearly understand your treatment plan and what is expected of you. If you believe you cannot follow through with your treatment, you are responsible for telling your clinician/counselor.
  • To understand that your health depends not just on care provided, but also on the decisions you make in your daily life, such as use of tobacco, alcohol or other drugs, diet, exercise, rest, or ignoring care recommendations.
  • To be conscientious about following your provider's instructions, making follow-up appointments or phone calls, and using medication or contraceptives as directed.
  • To know the limits of your health care benefits. Insurance benefits vary depending on your plan. An explanation of benefits is usually contained in your insurance program's booklet. (Information about the UVM-sponsored Student Health Insurance Plan is available on our website, at http://www.uvm.edu/health/insurance).
  • To be responsible for paying any money you owe on time and as required.
  • To be considerate of health care professionals, staff, and other patients/clients, and to respect the property of the University, the Center for Health & Wellbeing, and the property of others.
  • To enhance the quality of care and education services at UVM by giving us feedback about the care you received at the Center for Health & Wellbeing.

Explore your rights.

Last modified March 04 2014 09:20 AM