University of Vermont

Information Technology

Yet Another Phishing Scam: "Service Desk: Your Account Will be Deactivated Soon."

Email with a Subject of "Service Desk: Your Account Will be Deactivated Soon." is a phishing scam -- an attempt to steal your UVM credentials (your Net-ID and password).   Please do not click on the link in the message, and don't reply to it; simply delete the email.  

Any email that asks you to to enter your UVM password on a non-UVM web site  is a phishing scam. Do  not click links in such messages, and do not reply.  Hover your cursor over links to see where they would take you; if a link is not going to "" or "", don't click.  If you go to a site and the address bar in your web browser doesn't show it's a site, quit or exit your browser.  UVM will never ask you to enter your UVM Net-ID and password on a non-UVM web page -- even if it looks like a UVM page, and even if it's on a reputable site, such as Google Docs, or, or if it contains UVM graphics and you've been directed there by an email that appears to come from a UVM email address.

What to do if you've clicked on the link

If you've followed the link in the message, or replied to this email or one like it, you should change your password immediately at Contact the UVM Computing Helpline if you need assistance changing your password.

For more information about phishing scams, view our Web page on protecting your NetID and password

If you are ever uncertain about the legitimacy of an email message concerning your account, please contact the Computing Help Line at 656-2604, or submit a help request online.

If you would like to report phishing, please forward the phishing email, as an attachment, to and to (To forward a message as an attachment using Thunderbird, go to the Message menu and select Forward As > Attachment.)

The "Service Desk: Your Account Will be Deactivated Soon." Phishing Scam

The link in this message would take you to a malicious non-UVM site.

To: undisclosed-recipients:;
Subject: Service Desk: Your Account Will be Deactivated Soon.
Date: Thu, 9 Jan 2014 13:17:38 -0600
From: "Pennel, Charles"
Service Desk: We are currently working on a new Microsoft Outlook Webaccess 365 to improve webmail browser for 2014. This is a Redesigned version of hotmail, easy to access mail and folder. Your current webmail will be deactivated soon. To Complete this process, CLICK  HERE. Inability to complete this process will render your account inactive.
Service Desk
(@)2014. All Rights Reserved





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