University of Vermont

Information Technology

Phish: "Mailbox Capacity Exceeded"

Did you receive an email with a Subject of "Mailbox Capacity Exceeded"?  This message, like others that tell you to "verify," "validate," or "re-validate" your mailbox or your email account, or increase your quota, is a phishing scam -- an attempt to steal your UVM credentials (your Net-ID and password).   Please do not click on the link in the message; simply delete the email.  

Any email that asks you to to enter your UVM password on a non-UVM web site is a phishing scam. Do  not click links in such messages and do not reply.  Hover your cursor over links to see where they would take you; if it's not going to "" or "", don't click. 

UVM will never ask you to enter your UVM Net-ID and password on a non-UVM web page -- even if it looks like a UVM page, and even if it's on a reputable site, such as Google Docs, or, or if it contains UVM graphics and you've been directed there by an email that appears to come from a UVM email address.

What to do if you've clicked on the link

If you've followed the link in the message, or replied to this email or one like it, you should change your password immediately at Contact the UVM Computing Helpline if you need assistance changing your password.

For more information about phishing scams, view our Web page on protecting your NetID and password

If you are ever uncertain about the legitimacy of an email message concerning your account, please contact the Computing Help Line at 656-2604, or submit a help request online.

If you would like to report phishing, please forward the phishing email, as an attachment, to.  (To forward a message as an attachment using Thunderbird, go to the Message menu and select Forward As > Attachment.)

The "Mailbox Capacity Exceeded" Phishing Scam

From:    Ortego, Terri
Date:    Thu, 11 Apr 2013 10:50:21 -0400
Subject:    Mailbox Capacity Exceeded

To:    undisclosed-recipients:;

Your mailbox has exceeded its allowable storage space.

To improve storage capacity for better functionality of your e-mailbox, you are required to click or copy and paste the below link in a web page, then follow the instruction therein. Click below to enhance mailbox capacity
Thanks for your co-operation!
Administrator Help Desk
Warning Code :ID67565434




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