University of Vermont

Information Technology

Phishing Scam: "Validate Your Mailbox‏"

Have you ever received email asking you to "validate" or "re-validate" your mailbox or your email account?  Messages like that are phishing scams that attempt to steal your UVM credentials -- your Net-ID and password.  A message some people received recently comes with a Subject of "Validate Your Mailbox‏" and warns that "Your mailbox is currently running 20.9GB, and you may not be able to send or receive new mail until you re-validate your mailbox."    Please do not click on the link in the message; simply delete the email.  

This message, like any other email that asks you to to enter your UVM password on a non-UVM web site, is a phishing scam. Do  not click links in such messages and do not reply.  

UVM will never ask you to enter your UVM Net-ID and password on a non-UVM web page -- even if it looks like a UVM page, and even if it's on a reputable site, such as Google Docs, or, or if it contains UVM graphics and you've been directed there by an email that appears to come from a UVM email address.

At UVM, only the Inbox has a quota; there is no quota or limit on other mailboxes.  You can always check your email Inbox quota on the Net-ID account management page.  

What to do if you've clicked on the link

If you've followed the link in the message, or replied to this email or one like it, you should change your password immediately at Contact the UVM Computing Helpline if you need assistance changing your password.

For more information about phishing scams, view our Web page on protecting your NetID and password

If you are ever uncertain about the legitimacy of an email message concerning your account, please contact the Computing Help Line at 656-2604, or submit a help request online.

If you would like to report phishing, please forward the phishing email, as an attachment, to.  (To forward a message as an attachment using Thunderbird, go to the Message menu and select Forward As > Attachment.)

The "Validate Your Mailbox‏" Phishing Scam

Here is the phishing message some of us received recently.  

From: Melanie Boutwell <>
Date: December 26, 2012 5:16:33 AM EST
To: "" <>
Subject: Validate Your Mailbox‏

Your mailbox is currently running 20.9GB, and you may not be able to send or receive new mail until you re-validate your mailbox. To re-validate your mailbox please:  CLICKHERE<hxxp://>

System Administrator




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