University of Vermont

Information Technology

"Attention: Account User" Really is Spam, Even Though It Says It Is Not

Some UVMers have received yet another email asking us to enter our UVM Net-IDs and passwords on a non-UVM web site.  This one comes with a Subject of "Attention: Account User" and claims to be "an automated message regarding your infected Email Account".    Please do not click on the link in the message; simply delete the email.  It is a phishing scam that attempts to steal your UVM Net-ID and password. Email accounts cannot become infected.  

This message, like any other email that asks you to to enter your UVM password on a non-UVM web site, is a phishing scam. Do  not click links in such messages and do not reply.  

UVM will never ask you to enter your UVM Net-ID and password on a non-UVM web page -- even if it looks like a UVM page, and even if it's on a reputable site, such as Google Docs, or, or if it contains UVM graphics and you've been directed there by an email that appears to come from a UVM email address. 

What to do if you've clicked on the link

If you've followed the link in the message, or replied to this email or one like it, you should change your password immediately at Contact the UVM Computing Helpline if you need assistance changing your password.

For more information about phishing scams, view our Web page on protecting your NetID and password

If you are ever uncertain about the legitimacy of an email message concerning your account, please contact the Computing Help Line at 656-2604, or submit a help request online.

If you would like to report phishing, please forward the phishing email, as an attachment, to.  (To forward a message as an attachment using Thunderbird, go to the Message menu and select Forward As > Attachment.)

The "Attention: Account User" Phishing Message

Here is the phishing message some of us received recently.  

Date: Tue, 20 Nov 2012 06:53:24 +0000
From: Help Desk <>
To: Recipients <>
Subject: Attention: Account User
Attention: Account User

This is an automated message regarding your infected Email Account,

This email is being sent to you because of violation security breach that was detected by our servers.

Our server detected that one of the messages you received from a contact has already infected
your mail with a dangerous virus.

You can no longer be allowed to send messages or files to other users to prevent the spread of virus to
other users.

Please follow the link below to perform maintenance work needed to improve the protection of the email for
us to verify and have your account cleared against this virus.

Failure to comply will lead to the termination of your Account in the next 48 hours.

Click here!


Hoping to serve you better.

Help Desk
This is an Administrative Message from Mail server, It is not spam.
From time to time, server will send you such messages in order to 
communicate important information about your subscription




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