University of Vermont

Professional Development and Training

Supervisory Skills Classes

Supervision, Management and Leadership


An Introduction to Appreciative Inquiry

Facilitator: Joel Shapiro
Target Audience: Supervisors and Managers
Time Allotted: 2 Hours
PeopleSoft Course Number: SLE030

Level of Instruction: Introductory
Prerequisites: None

Overall Objectives: Appreciative Inquiry (AI) is an approach to creating positive change within organizations. AI provides a framework for finding what is already working well with an individual, team, department, or whole organization and building forward. AI involves asking questions that strengthen a system’s capacity to anticipate, and heighten positive potential.

Learning Outcomes:

  • Describe the five core principles of the appreciative inquiry model
  • Compare this approach with traditional deficit based change models
  • Define and apply the 4-D cycle for change
  • Practice addressing organizational issues using positive change perspective

Recommended Pre- and Post-Class Actions

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Approving Time for Non-Exempt Employees

Facilitator: Penny Cayia
Target Audience: Supervisors and Managers
Time Allotted: 1.5 Hours
PeopleSoft Course Number: PSH007

Level of Instruction: Introductory
Prerequisites: None

Overall Objectives: Understand University policies and procedures related to time entry and approval for non-exempt employees in PeopleSoft.

Learning Outcomes:

  • Define exempt and non-exempt as it relates to time entry
  • List the kinds of time collected via PeopleSoft for non-exempt employees
  • List your responsibilities as a manager as related to time approval
  • Describe the University policies and procedures related to time entry
  • Examine the differences between time entry for full/part time non-exempt employees, contract employees and how these differ from temps, student and work-study employees

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The Art & Practice of Effective Performance Reviews

Facilitators: A Deptartment of Human Resource Services & Affirmative Action representative
Target Audience: Supervisors and Managers
Time Allotted: 1 Hour 15 Minutes
PeopleSoft Course Number: SLE037

Level of Instruction: Introductory
Prerequisites: Participants must be in supervisory roles or attend at the request of their supervisor

Overall Objectives: This workshop will be an overview of best practices related to performance reviews at UVM.

Learning Outcomes:

  • Recognize the value of performance reviews
  • Understand how to prepare for and conduct performance reviews
  • Familiarity with the tools used to address performance issues and challenges

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The Benefits of Coaching

Facilitator: Joel Shapiro
Target Audience: Supervisors and Managers
Time Allotted: 2 Hours
PeopleSoft Course Number: SLE031

Level of Instruction: Introductory
Prerequisites: None

Overall Objectives: In this workshop we will look at the basics of coaching in the workplace. We'll clarify what it involves, and review the key approaches that you can use to be a successful coach. We'll also review some situations where coaching can be useful, and have an opportunity to practice some coaching techniques.

Learning Outcomes:

  • Explain the key features of a coaching relationship
  • Describe situations where coaching can be useful
  • Describe and demonstrate effective feedback tools
  • Summarize how focus is key to better performance

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Contract Training for Supervisors & Managers of Employees in the United Electrical Bargaining Unit

Facilitator: Rodman Cory, Peter Blackmer, Mary Brodsky
Target Audience: Supervisors and Managers
Time Allotted: 1.5 Hours
PeopleSoft Course Number: LGP008

Level of Instruction: Introductory
Prerequisites: Must be a supervisor or business manager to enroll.

Description: Do you know everything you need to know about the collective bargaining agreement between the United Electrical Union and UVM? Whether you are a new or a seasoned supervisor, come to this training to learn about recent contract changes and how they may affect you and your unit employees.

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Distressed and Disruptive Students

Facilitators: Sarah Helmer, Joe Russell, John Paul Grogan
Target Audience: Supervisors and Managers of Student Employees
Time Allotted: 2 Hours
PeopleSoft Course Number: STU010

Level of Instruction: Introductory
Prerequisites: None

Overall Objectives: This session will provide supervisors with a national and UVM contextual landscape around college student mental health and provide tools and strategies for staff to engage, support, and refer students who demonstrate disruptive or distressful behaviors in their work place. Additionally, the session will provide information about university infrastructures that exist to support students of concern, including campus resources.

Learning Outcomes:

  • Summarize the UVM contextual landscape around college student mental health
  • Distinguish between disruptive and distressful behaviors
  • Describe the infrastructures available at UVM to support students of concern
  • Identify tools and strategies for supporting students who demonstrate disruptive or distressful behaviors at work

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Employee Recognition and Appreciation

Facilitator: Joel Shapiro
Target Audience: Supervisors and Managers
Time Allotted: 2 Hours
PeopleSoft Course Number: SLE035

Level of Instruction: Introductory
Prerequisites: None

Overall Objectives: Employees who are happy and satisfied with their work environment feel more positive and also have a positive impact on organizational performance. This class will look at the growing body of research on employee engagement and discuss which practices can support and promote employee engagement.

Learning Outcomes:

  • Define employee engagement and describe how it is different from employee satisfaction
  • Explain the importance of employee engagement for a healthy and productive workplace
  • List the key elements of employee engagement
  • Discuss examples of success on campus and describe best practices

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Employing International Undergraduate Students

Facilitators: Mary McClements and Evan Mills
Target Audience: Supervisors and Managers of Student Employees
Time Allotted: 1.5 Hours
PeopleSoft Course Number: STU007

Level of Instruction: Introductory
Prerequisites: None

Overall Objectives: This workshop with the Office of International Education and the Student Employment Office will cover the administrative hiring process and the interpersonal understandings of working professionally with international students in on campus employment jobs.

Learning Outcomes:

  • Explain the steps and practices for successfully hiring international undergraduate students
  • Describe the steps necessary for obtaining employment authorizations
  • Examine techniques and tips for communication

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Engaging and Motivating Student Employees through Professional Development Opportunities

Facilitators: Sarah Heath and Mary McClements
Target Audience: Student Employment Supervisors
Time Allotted: 1.5 Hours
PeopleSoft Course Number: STU016

Level of Instruction: Introductory
Prerequisites: None

Overall Objectives: This student employment workshop will focus on the professional development of student employees and provides supervisors with opportunities to intentionally plan for, and promote students’ growth in respect to individual student professional goals. The workshop will help supervisors build the necessary skills to lead students through a timeline of professional growth opportunities.

Learning Outcomes:

  • Supervisors will take the first steps to creating a professional development plan
  • Supervisors will take away 2 to 3 ways to help student’s articulate transferable skills that are developed in their student employment position.
  • Supervisors will recognize and build upon current department professional development offerings.

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Federal Work Study Award Management

Facilitator: Emily Tupper
Target Audience: Student Employee Supervisors
Time Allotted: 1.5 Hours
PeopleSoft Course Number: STU014

Level of Instruction: Introductory
Prerequisites: None

Overall Objectives: Building an understanding and system approach to managing your student employee's work study award can be overwhelming. This interactive workshop designed around the game show "Jeopardy" will highlight the requirements and get you organized in this rewarding program.

Learning Outcomes:

  • Describe what Federal Work Study is
  • Know the deadlines to secure a student hire into a work study job
  • Scheduling a student's hours according to their award
  • Locate the remaining balance of a student's award
  • Hire the student into a non-work study job before their award is depleted

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Help Your Students Find Success

Facilitator: Kala Gillim
Target Audience: Supervisors of student employees and other interested staff
Time Allotted: 1 Hour
PeopleSoft Course Number: STU015

Level of Instruction: Introductory
Prerequisites: None

Overall Objectives: Did you know that people are 2.2 times more likely to be engaged in and satisfied with their work if they had a mentor in college who encouraged them to pursue their goals and dreams? You can make that difference to a UVM student! Learn more about helping UVM graduates thrive in life and work. We'll share research, best practices and easy tools, including the newly revamped 4 Year Plan for Career Success.

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Legal Issues in Student Employment

Facilitators: Mary McClements and Lucy Singer
Target Audience: Supervisors and Managers of Student Employees
Time Allotted: 1.5 Hours
PeopleSoft Course Number: STU011

Level of Instruction: Introductory
Prerequisites: None

Overall Objectives: This workshop will cover general legal issues surrounding undergraduate, on campus student employment in a University setting.

Learning Outcomes:

  • Define the Affordable Care Act and describe how it affects student employees
  • Describe how to conduct interviews
  • Define FERPA and describe appropriate conduct related to these guidelines
  • Describe the legal implications of social media

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New Manager's Success

Facilitator: Oleh Kaarmik and Jes Kraus
Target Audience: Supervisors and Managers
Time Allotted: 3 Hours
PeopleSoft Course Number: COM033

Level of Instruction: Introductory
Prerequisites: Need to be current supervisor/manager.

Overall Objectives: This is only for employees who currently have supervisory or managerial responsibilities. Before you start your first management role, it's important to prepare yourself for a shift in mindset and priorities. In this workshop, we will share strategies to help you make the shift from focusing on your own performance as an individual contributor to focusing on the success of your team as a manager. We will be addressing key legal issues you need to know as a new supervisor. We will also be discussing common hurdles such as how to manage your former peers, engage and assess your team, and how to be mindful about your evolution as a leader.

Learning Outcomes:

  • How to build dynamic relationships
  • How to influence employee commitment
  • How to go from friend to boss in relation to your former peers
  • Gain critical knowledge about legal issues relevant to new manager’s position
  • Developing the skills needed to be an effective manager

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Onboarding and Successfully Training Student Employees: Creating a Developmental Environment

Facilitator: Mary McClements
Target Audience: Student Employment Supervisors
Time Allotted: 1.5 Hours
PeopleSoft Course Number: STU009

Level of Instruction: Introductory
Prerequisites: None

Overall Objectives: Effectively training front-line student employees is vital to the quality of your organization but it can come with unique challenges including following through with discipline issues and practices. This course will address challenges and offer suggestions while offering participants an opportunity to explore training as a process that begins with their hiring procedures and continues throughout employment. Participants will have the opportunity to review and update their own on-boarding practices using a conceptual framework.

Learning Outcomes:

  • Participants will learn necessary onboarding strategies
  • Learn about due diligence when there are discipline issues
  • Develop best practices for individual department

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Restorative Practices as an Organizational and Leadership Model

Facilitator: Ellen McShane, Ed.D.
Target Audience: UVM Staff
Time Allotted: 1.5 Hours
PeopleSoft Course Number: SLE038

Level of Instruction: Introductory
Prerequisites: None

Overall Objectives: This workshop will introduce Restorative Practices and its principles as a way to manage an organization and to create a functioning leadership model that is inclusive and supportive of all team members. Does your work environment maximize the power of your team? Do all team members share their ideas and thoughts in your staff meetings? Would you say your team is creative and inclusive? If you are looking for ways to maximize your team’s productivity, please join this workshop on Restorative Practices.

Learning Outcomes:

  • Describe the basic principles of Restorative Practices
  • Develop an action plan to apply Restorative Practices to their work environment
  • Practice Restorative Practices principles using workplace scenarios

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Last modified November 17 2017 09:19 AM