Outlook for Windows 2010 to Manage UVM Email

These steps were done from a Windows 7 device.  The steps in general should be the same for other versions of Windows but may have different appearances.

1.       Open Control PanelàMail.

a.       To find ‘Mail’, you may need to toggle the ‘View by’ to ‘Small Icons’

2.       Click ‘Show Profiles’.  In case you already have Outlook configured, these instructions are going to create a new Profile.

3.       Click ‘Add’ and confirm the ‘Prompt for a profile to be used’ is selected (unless you are sure you will only have one configured profile).


 

4.       Enter an appropriate name for this Outlook Profile and click OK (e.g. UVM – YourUVMUserId)

5.       Choose ‘Manually Configure Server Settings or additional server types’ and click Next

6.       Choose ‘Internet E-mail’ and click next


 

7.       Enter your information and then click ‘More Settings…’

User Information

Your Name:                                             John Doe

E-mail Address:                                      John.doe@uvm.edu

Server Information

Account Type:                                         IMAP

Incoming mail server:                            imap.uvm.edu

Outgoing mail server (SMTP):               smtp.uvm.edu

Logon Information

User Name:                                            jdoe3

Password:                                               <UVMPassword>

 

8.       On the ‘Outgoing Server’ tab, check the ‘My Outgoing server(SMTP) requires authentication


 

----------------VERY IMPORTANT SETTINGS----------------------

9.       On the Advanced tab, change the type of TCP port for communicating with the servers:

Incoming server (IMAP):              143   -   Type of encrypted connection TLS

Outgoing server (SMTP):              587   -   Type of encrypted connection TLS

NOTE: Some students have reported problems getting IMAP/TLS to work…if so, select SSL for IMAP instead of TLS

NOTE: Setting the Root Folder Path to ‘mail/’ was previously a required setting but is no longer necessary. 

NOTE: Changing the encryption type to TLS will reset the port number so be sure SMTP is set to 587!

10.   Click OK to close the additional settings interface.

11.   Click ‘Test Account Settings…’.  You will/may be prompted for your credentials twice, enter your UVM credentials.  If unsuccessful, open the More Settings … interface and double check settings from previous steps.  Also confirm your UVM NetID password is correct.  This can be reset at www.uvm.edu/account

 

12.   Once successful, click OK through all of the open windows and launch Outlook (choose the newly created UVM profile).

 

If the settings worked, you should now see your UVM email using Outlook 2010.  Two additional configurations are very important; location for sent items to be saved AND directory lookup.

13.   Open FileàAccount Settings

14.   On the Email tab, double click the account in the list


 

15.   Click on ‘More Settings’

16.   On the ‘Sent Items’ tab, choose ‘Save sent items in the following folder on the server:’ and choose the ‘sent-mail’ folder

17.   Click OK through all the windows…now your sent emails will be saved in your Mail account so they are accessible for future reference.

18.   Open the Account Settings interface again (FileàAccount Settings) and open the tab called ‘Address Books’

19.   On the Address books tab, click ‘New…’

20.   Choose ‘Internet Directory Service (LDAP) and click Next

21.   In the Server Name, enter ldap.uvm.edu and then click ‘More Settings…’


 

22.   Change the display name to ‘UVM directory’

23.   IMPORTANT:  On the Search tab, change the ‘Search Base’ to be ‘Custom’ and enter dc=uvm,dc=edu 

 

 

That should be enough to have your Outlook 2010 client configured for your UVM mail account.  If problems arise, reach out to your support desk for assistance.