Student Financial Services
Credits and Refunds
Credit balances are generally refunded to the student. However, there are some federal regulations and contract requirements that obligate us to disburse refunds to someone other than the student. Each credit balance is analyzed for appropriate disbursement before the refund check is generated.
If you pay by VISA, MasterCard, American Express, or Discover and the charges paid by the credit card are later reversed, we will issue the refund directly to your credit card. This is required by the terms of our contracts with the credit card companies; there are no exceptions. The 2.75% service fee, charged when you make an online credit card payment, is non-refundable.
Credit balances resulting from financial aid can be applied to a CAT$cratch account only after all financial aid awards have been posted to your student account. Please contact Student Financial Services if you wish to request a transfer of your credit balance to your CAT$cratch account.
If you have any questions, contact Student Financial Services at (802) 656-5700 or send an email using our support page.
Last modified March 14 2014 03:08 PM