Book Collector Support
We offer support in several different ways:
License Key Request form
Use this form if you have purchased the program in the past, but have lost your license key. If you do not own a license yet, please go here for more info on how to get one: How to Buy
Email Change form
Use this form to inform us about your new email address, future Collectorz.com news mailings will then be sent to the new address.
Frequently Asked Questions (FAQ) list
The FAQ list contains a lot of answers to questions we often get from users. If you have a question, always check here first. We try to keep this list up to date, so that users can find answers to most questions directly, without having to email us and wait for an answer.
Support Forum
Search the Forum to see if your question has already been asked and answered. If not, you can post your question on the Forum, so that we or another user can answer it. The forum is also a good place to post your feature request and suggestions.
Email us
If the above support options fail, email us at support@book.collectorz.com. This is also the fastest way to get help with urgent problems.