| | | | | | | | System Support by NetID |
| | | | VPN | | | | | phone/email |
| | | | Accounts | | | 1 | | phone/email |
| | | | Calendar | | | 1 | | email/phone |
| | | | Banner | | | | | phone/email |
| jsr@uvm.edu | | John Ryder |
| Office Supported | | Program/Process | | | Support level | | | Best Contact |
| | | | Bluezone | | | 1 | | phone |
| | | | Credit Card server | | | 1 | | |
| | | | Dial up | | | 1 | | phone |
| | | | Mainframe | | | 1 | | |
| | | | Listserv | | | 2 | | email(footprints) |
| | | | Back up server | | | 1 | | |
| jtl@uvm.edu | | Jim Lawson |
| Office Supported | | Program/Process | | | Support level | | | Best Contact |
| | | | Webfarm | | | 2 | | |
| | | | Zoo | | | 2 | | |
| | | | Netreg | | | 1 | | IM/office/page if urgent, email/footprint for non-urgent |
| | | | XWin32 | | | 2 | | |
| jtrigaux@uvm.edu | | Jonathan Trigaux |
| Office Supported | | Program/Process | | | Support level | | | Best Contact |
| | | | Nvu | | | 2 | | email |
| | | | Secure Shell | | | 2 | | email |
| | | | Spybot Search and Destroy | | | 2 | | email |
| | | | ICA | | | 2 | | email |
| | | | Eudora | | | 2 | | email/phone |
| | | | Calendar Sync for Palm | | | 2 | | email |
| | | | Calendar | | | 3 | | email |
| | | | SymantecAV Mac | | | 1 | | email |
| | | | SymantecAV PC on and off campus | | | 1 | | email |
| | | | Adobe Acrobat Reader | | | 2 | | email |
| | | | Mozilla | | | 1 | | email |
| | | | Thunderbird | | | 1 | | email/phone |
| | | | Windows 2000 Service Pack | | | 2 | | email |
| | | | Windows XP Service Pack | | | 2 | | email |
| | | | Firefox | | | 1 | | email |
| kdk@uvm.edu | | Keith Kennedy |
| Office Supported | | Program/Process | | | Support level | | | Best Contact |
| | | | WebCT | | | 2 | | email/IM/phone |
| | TSG | | | | | 3 | | |
| | HR | | Line Management | | | 2 | | |
| | HR | | HRS Tool kit | | | 2 | | |
| | Controller's Office | | Hyperion | | | 2 | | |
| | Controller's Office | | FRS | | | 2 | | |
| | HR | | HRS | | | 2 | | |
| kgs@uvm.edu | | Kent Saunders |
| Office Supported | | Program/Process | | | Support level | | | Best Contact |
| | | | CATALYST servers | | | 1 | | he gets paged automatically if there's a server problem |
| mga@uvm.edu | | Mike Austin |
| Office Supported | | Program/Process | | | Support level | | | Best Contact |
| | | | GAIM | | | 1 | | |
| | | | Netreg | | | 2 | | Any |
| | | | Video Streaming | | | 1 | | Any |
| | | | Zoo | | | 2 | | |
| | | | UVM-Blogging | | | 2 | | |
| | | | Webmail | | | 2 | | |
| | | | Calendar | | | 2 | | |
| | | Tuesday, April 18, 2006 | | | | | | | | | | | | Page 4 |