When you send us your complaint in writing, we will contact the business or agency named in your complaint and ask them to respond. We will try to help both parties work together to resolve the issue. Since we aren't a court, we can't force a result, but we find that often this process can help.
Please note that any information you submit to our office will be public record and will be forwarded to the business named in your complaint.
When writing to us, please be sure to provide us with a brief summary of your complaint, your mailing address and daytime telephone number, and the address and phone number for the business named in your complaint. If you send us any documents, please send us copies only, as we may not be able to return documents submitted to our office.
CLICK HERE TO FILE A COMPLAINT
If you are a business
to, or a consumer updating
us on an existing complaint, you
can use our:
ONLINE RESPONSE FORM.