These "Organizational Goals" were identified as part of the 2020 FM-wide collaborative process to develop a Facilities Sustainability Plan.
Cultivate a holistic Facilities Management (FM) organization
- Invest in staff development, recruitment, retention, and competitive compensation.
- Establish effective internal communications processes to inform all levels of FM staff of shared vision, plans and goals and shared vision.
- Integrate FM work activities across units through IWMS staff training and implementation.
- Identify and adopt Key Performance Indicators (KPIs) for all FM work, including sustainability KPIs.
- Create internal and external partnerships to help advance FM sustainability goals.
Create short- and long-term Facilities Improvement Plan
- Outline and define a clear process for conducting building condition assessments.
- Create and update a Capital Plan for asset renewal and deferred maintenance priorities.
- Ensure that sustainability goals are incorporated into University-wide plans (capital, housing, etc.).
Recruit and retain high quality FM staff
- Develop diversity, equity and inclusion and cultural competency initiatives for all staff.
- Streamline and reduce time involved in hiring processes, especially for frontline workers.
- Create FM-wide orientation/onboarding program that includes sustainability.
- Evaluate current position descriptions and ensure accuracy.
- If feasible for a position, offer telework opportunities to be competitive with public sector and allow hiring from a broader pool.
- Modify pay scales to be market-competitive with private sector (and higher education peers).
- Establish GED program on campus and continue ESL classes to be more accessible to FM staff.
- Define a clear path of progression for all levels of positions.
- Ensure safe work practices are embedded within organization culture.
- Encourage and support membership and participation in professional FM-related organizations
Provide opportunities for career growth and offer professional development
- Build a pipeline of skilled trades workers from within FM with cross-training or internal apprenticeship programs. Provide access to courses for licensure requirements.
- Continue ESL training and partnerships with community organizations.
- Explore new training program delivery methods (video, vendor trainings, etc.).
- Enact flexible policies to enable employee participation in training, including licensure.
Invest in Integrated Workplace Management System (IWMS) for a new level of information connectivity
- Establish comprehensive reporting of built environment with IWMS for evaluation of costs (building, equipment, assets).
- Train Facilities staff to ensure IWMS utilization.
- Ensure continuous improvement and data accuracy to support data-driven decision-making.
- Continually track and share Key Performance Indicators (KPI), create dashboards.
- Utilize IWMS system for tracking and managing sustainability and preventive maintenance data.
Create and enhance funding mechanisms for major FM initiatives
- Identify thermal projects with payback beyond seven years for $13M Energy Revolving Fund.
- Review and reorganize the Transportation and Parking revenue structure.
- Research the feasibility of an internal carbon fund for renewable energy transition and upgrades.
- Create a funding mechanism for deferred maintenance of existing buildings and outdoor spaces.
