Appointment-Based Service Again Available

Effective Friday, August 28, 2020, the Tech Center will again be providing appointment-based services. Unscheduled carry-in help will still be closed until further notice.

On-Campus Support:

If you are working on campus or are a support person that has on-campus institutional clients with UVM-owned computers, and need support, please contact the ETS Helpline by:

We will attempt to help you resolve your technical issue remotely. If we cannot, then we will direct you to schedule a time to drop off your device with us at the Tech Center, I117 Ira Allen Chapel.  Drop-offs will be available by appointment only, Monday – Friday, 8:30 am – 3:30 pm.  You will not be allowed to remain with your device, and we will contact you when the service is complete.

Working Remotely Support:

If you are working remotely or are a support person that has clients working remotely, and need assistance, please refer to the Working Remotely knowledge base article: https://www.uvm.edu/it/kb/article/working-remotely/.

Thank you for your support and understanding.

ETS Client Services
www.uvm.edu/it
helpline@uvm.edu

PUBLISHED

08-31-2020
ETS Client Services Management