{"id":224,"date":"2013-08-02T10:38:22","date_gmt":"2013-08-02T14:38:22","guid":{"rendered":"https:\/\/kb.helpline.w3.uvm.edu\/?page_id=224"},"modified":"2026-04-22T11:02:18","modified_gmt":"2026-04-22T15:02:18","slug":"contact","status":"publish","type":"page","link":"https:\/\/www.uvm.edu\/it\/kb\/contact\/","title":{"rendered":"Contact Us"},"content":{"rendered":"<p>The Tech Team serves as the main entry point for all IT support issues at the University of Vermont. Tech Team support services are available to all UVM affiliates, which includes current Students, Faculty, and Staff.<\/p>\n<p>We respectfully request that those with support requests that are not urgent or related to academic success <strong><a href=\"https:\/\/www.uvm.edu\/it\/kb\/submit-a-ticket\">submit a ticket<\/a> or email techteam@uvm.edu rather than calling<\/strong>, as this will help us to more efficiently respond to your (and everyone else&#8217;s) requests.<\/p>\n<p>Get things started by <a href=\"https:\/\/www.uvm.edu\/it\/kb\/submit-a-ticket\">submitting a help request<\/a>, emailing <a href=\"mailto:techteam@uvm.edu\">techteam@uvm.edu<\/a>, or calling us at (802) 656-2604.<\/p>\n<p>For in-person assistance, visit the Computer Clinic located at 26 University Place, Ira Allen i117. Enter from the east side of the building; no appointment necessary!<\/p>\n    \t\t<div class=\"hts-messages hts-messages--info  hts-messages--withtitle hts-messages--withicon \"   >\r\n    \t\t\t<span class=\"hts-messages__title\">Summer is approaching!<\/span>    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\tAfter May 8, we will be switching to our Summer schedule (shown below). Please plan accordingly.    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t\n<h2 style=\"text-align: center;\">Semester Hours of Operation<\/h2>\n<table>\n<tbody>\n<tr>\n<th style=\"text-align: center;\">Days of Week<\/th>\n<th style=\"text-align: center;\">&#8211; Help Line &#8211;<br \/>\n(802) 656-2604<\/th>\n<th style=\"text-align: center;\">&#8211; Computer Clinic &#8211;<br \/>\nIra Allen i117<\/th>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\">Monday thru Friday<\/td>\n<td style=\"text-align: center;\">8:00am to 9:00pm<\/td>\n<td style=\"text-align: center;\">8:00am to 4:30pm<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\">Saturday<\/td>\n<td style=\"text-align: center;\"><strong>CLOSED<\/strong><\/td>\n<td style=\"text-align: center;\"><strong>CLOSED<\/strong><\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\">Sunday<\/td>\n<td style=\"text-align: center;\">4:00pm to 9:00pm<\/td>\n<td style=\"text-align: center;\"><strong>CLOSED<\/strong><\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\" colspan=\"3\"><strong>Closed on Posted UVM Holidays<\/strong><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2 style=\"text-align: center;\">Summer Hours of Operation<\/h2>\n<table>\n<tbody>\n<tr>\n<th style=\"text-align: center;\">Days of Week<\/th>\n<th style=\"text-align: center;\">&#8211; Help Line &#8211;<br \/>\n(802) 656-2604<\/th>\n<th style=\"text-align: center;\">&#8211; Computer Clinic &#8211;<br \/>\nIra Allen i117<\/th>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\">Monday thru Friday<\/td>\n<td style=\"text-align: center;\">8:00am to 4:30pm<\/td>\n<td style=\"text-align: center;\">8:00am to 4:00pm<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\">Saturday and Sunday<\/td>\n<td style=\"text-align: center;\"><strong>CLOSED<\/strong><\/td>\n<td style=\"text-align: center;\"><strong>CLOSED<\/strong><\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\" colspan=\"3\"><strong>Closed on Posted UVM Holidays<\/strong><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><iframe loading=\"lazy\" src=\"https:\/\/www.google.com\/maps\/d\/embed?mid=18MyefozsoxbgswEz_LBljYKZo8JUPACN&amp;ehbc=2E312F\" width=\"640\" height=\"480\"><span style=\"display: inline-block; width: 0px; overflow: hidden; line-height: 0;\" data-mce-type=\"bookmark\" class=\"mce_SELRES_start\">\ufeff<\/span><\/iframe><br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-9614\" style=\"display: inline-block; border: none;\" src=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2018\/06\/AppleCertified-1024x279.png\" alt=\"\" width=\"301\" height=\"82\" srcset=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/06\/AppleCertified.png 1024w, https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/06\/AppleCertified-300x82.png 300w, https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/06\/AppleCertified-768x209.png 768w, https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/06\/AppleCertified-50x14.png 50w, https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/06\/AppleCertified-60x16.png 60w, https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/06\/AppleCertified-100x27.png 100w\" sizes=\"auto, (max-width: 301px) 100vw, 301px\" \/><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-9615\" style=\"display: inline-block; border: none;\" src=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2018\/06\/DellCertified.png\" alt=\"\" width=\"291\" height=\"92\" srcset=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/06\/DellCertified.png 320w, https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/06\/DellCertified-300x95.png 300w, https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/06\/DellCertified-50x16.png 50w, https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/06\/DellCertified-60x19.png 60w, https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/06\/DellCertified-100x32.png 100w\" sizes=\"auto, (max-width: 291px) 100vw, 291px\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Tech Team serves as the main entry point for all IT support issues at the University of Vermont. Tech Team support services are available to all UVM affiliates, which includes current Students, Faculty, and Staff. We respectfully request that those with support requests that are not urgent or related&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-224","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.uvm.edu\/it\/kb\/wp-json\/wp\/v2\/pages\/224","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.uvm.edu\/it\/kb\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.uvm.edu\/it\/kb\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.uvm.edu\/it\/kb\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.uvm.edu\/it\/kb\/wp-json\/wp\/v2\/comments?post=224"}],"version-history":[{"count":496,"href":"https:\/\/www.uvm.edu\/it\/kb\/wp-json\/wp\/v2\/pages\/224\/revisions"}],"predecessor-version":[{"id":33071,"href":"https:\/\/www.uvm.edu\/it\/kb\/wp-json\/wp\/v2\/pages\/224\/revisions\/33071"}],"wp:attachment":[{"href":"https:\/\/www.uvm.edu\/it\/kb\/wp-json\/wp\/v2\/media?parent=224"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}