{"id":8738,"date":"2018-03-30T14:25:15","date_gmt":"2018-03-30T14:25:15","guid":{"rendered":"https:\/\/kb.helpline.w3.uvm.edu\/?post_type=ht_kb&#038;p=8738"},"modified":"2025-08-18T15:40:30","modified_gmt":"2025-08-18T19:40:30","slug":"reshall-ports","status":"publish","type":"ht_kb","link":"https:\/\/www.uvm.edu\/it\/kb\/article\/reshall-ports\/","title":{"rendered":"Res Hall Ethernet Ports"},"content":{"rendered":"<h2>Cisco Access Point<\/h2>\n<p>If\u00a0you have a Cisco access point similar to the one below, use the <strong>LAN1<\/strong> port for your first device. Additional Ethernet connections can use the\u00a0<strong>LAN2<\/strong>, and <strong>LAN3<\/strong> ports. The PassThru port will also work to establish an Ethernet connection in all dorms except for the Christie-Wright-Patterson (CWP) dorm.<\/p>\n    \t\t<div class=\"hts-messages hts-messages--danger  hts-messages--withtitle hts-messages--withicon \"   >\r\n    \t\t\t<span class=\"hts-messages__title\">Do not use the Console port<\/span>    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\tThe Console port will not function for internet access.<\/p>\n<p>Additionally, those in Christie-Wright-Patterson (CWP) will not be able to use the PassThru port.     \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t\n<p><a href=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2018\/03\/cisco-ap-ports.jpg\" rel=\"lightbox-0\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-10533\" src=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2018\/03\/cisco-ap-ports.jpg\" alt=\"\" width=\"390\" height=\"289\" srcset=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/03\/cisco-ap-ports.jpg 390w, https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/03\/cisco-ap-ports-300x222.jpg 300w, https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/03\/cisco-ap-ports-50x37.jpg 50w, https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/03\/cisco-ap-ports-60x44.jpg 60w, https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/03\/cisco-ap-ports-100x74.jpg 100w\" sizes=\"auto, (max-width: 390px) 100vw, 390px\" \/><\/a><\/p>\n<h2>Wall Port Access<\/h2>\n<p>If you have a wall port similar to the one below, use the <strong>yellow<\/strong> or\u00a0<strong>green<\/strong> ports to establish an Ethernet connection.<\/p>\n    \t\t<div class=\"hts-messages hts-messages--alert  hts-messages--withtitle hts-messages--withicon \"   >\r\n    \t\t\t<span class=\"hts-messages__title\">Use the green and yellow ports<\/span>    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\tYou will <span style=\"text-decoration: underline;\"><strong>not<\/strong><\/span> be able to connect to the Internet using the\u00a0<strong>blue<\/strong> port.    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t\n<p><a href=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2018\/03\/ethernetPorts.jpg\" rel=\"lightbox-1\"><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-9239\" src=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2018\/03\/ethernetPorts-300x181.jpg\" alt=\"\" width=\"300\" height=\"181\" srcset=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/03\/ethernetPorts-300x181.jpg 300w, https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/03\/ethernetPorts-768x464.jpg 768w, https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/03\/ethernetPorts-1024x619.jpg 1024w, https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/03\/ethernetPorts-50x30.jpg 50w, https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/03\/ethernetPorts-60x36.jpg 60w, https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/03\/ethernetPorts-100x60.jpg 100w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<h2>Troubleshooting Ethernet Connectivity Issues<\/h2>\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Re-seat connections<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p>If you have ensured you&#8217;re plugged into one of the correct ports, but you are still unable to get online, please attempt the following steps:<\/p>\n<ol>\n<li>Completely power down your computer, gaming, or media device.<\/li>\n<li>Unplug your Ethernet cable both from the access point\/wall port and from your device.<\/li>\n<li>Reconnect your Ethernet cable with the access point\/wall port, selecting the proper port as specified in the previous sections of this article.\n<ul>\n<li>Make sure you hear or feel the Ethernet cable click, ensuring the cable is properly seated into the Ethernet port.<\/li>\n<\/ul>\n<\/li>\n<li>Plug the other end of the Ethernet cable into your computer, gaming, or media device.\n<ul>\n<li>Make sure you hear or feel the Ethernet cable click, ensuring the cable is properly seated into the Ethernet port.<\/li>\n<\/ul>\n<\/li>\n<li>Power on your computer, gaming, or media device.<\/li>\n<\/ol>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Eliminate variables<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p>If re-seating the connections doesn&#8217;t help, try to test the connection with a different wall port, a second device, and\/or a second cable, if possible. If there is a hardware problem preventing the connection, trying these will help locate where the problem lies.<\/p>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Submit a help request<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p>If you&#8217;d like help with troubleshooting the problem, or if you&#8217;ve tried the above steps and it still isn&#8217;t working, <a href=\"https:\/\/www.uvm.edu\/it\/kb\/contact\/\" target=\"_blank\" rel=\"noopener\">contact the UVM Tech Team.<\/a><\/p>\n<p>If a wall port is visibly broken, please submit a service request to have it inspected. You can <a href=\"https:\/\/www.uvm.edu\/it\/kb\/submit-a-ticket\/\" target=\"_blank\" rel=\"noopener\">submit a ticket<\/a> including the building name and room number, as well as which wall port it is (if there are multiple).<\/p>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n","protected":false},"excerpt":{"rendered":"<p>Cisco Access Point If\u00a0you have a Cisco access point similar to the one below, use the LAN1 port for your first device. Additional Ethernet connections can use the\u00a0LAN2, and LAN3 ports. The PassThru port will also work to establish an Ethernet connection in all dorms except for the Christie-Wright-Patterson (CWP)&#8230;<\/p>\n","protected":false},"author":119,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"ht-kb-category":[269],"ht-kb-tag":[308,306,307,439],"class_list":["post-8738","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-network-and-connectivity","ht_kb_tag-access-point","ht_kb_tag-dorm","ht_kb_tag-ethernet","ht_kb_tag-network"],"_links":{"self":[{"href":"https:\/\/www.uvm.edu\/it\/kb\/wp-json\/wp\/v2\/ht-kb\/8738","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.uvm.edu\/it\/kb\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.uvm.edu\/it\/kb\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.uvm.edu\/it\/kb\/wp-json\/wp\/v2\/users\/119"}],"replies":[{"embeddable":true,"href":"https:\/\/www.uvm.edu\/it\/kb\/wp-json\/wp\/v2\/comments?post=8738"}],"version-history":[{"count":31,"href":"https:\/\/www.uvm.edu\/it\/kb\/wp-json\/wp\/v2\/ht-kb\/8738\/revisions"}],"predecessor-version":[{"id":31524,"href":"https:\/\/www.uvm.edu\/it\/kb\/wp-json\/wp\/v2\/ht-kb\/8738\/revisions\/31524"}],"wp:attachment":[{"href":"https:\/\/www.uvm.edu\/it\/kb\/wp-json\/wp\/v2\/media?parent=8738"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.uvm.edu\/it\/kb\/wp-json\/wp\/v2\/ht-kb-category?post=8738"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.uvm.edu\/it\/kb\/wp-json\/wp\/v2\/ht-kb-tag?post=8738"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}