

{"id":8618,"date":"2018-03-16T20:08:24","date_gmt":"2018-03-16T20:08:24","guid":{"rendered":"https:\/\/kb.helpline.w3.uvm.edu\/?post_type=ht_kb&#038;p=8618"},"modified":"2026-03-18T15:53:48","modified_gmt":"2026-03-18T19:53:48","slug":"mail-storage-quota","status":"publish","type":"ht_kb","link":"https:\/\/www.uvm.edu\/it\/kb\/article\/mail-storage-quota\/","title":{"rendered":"Mail Storage Quota"},"content":{"rendered":"<p>UVM Exchange Online accounts for active students, faculty, and staff have 100GB of storage for their email, calendar, and other exchange-related data. Departmental accounts and accounts for non-salaried faculty, retirees, and recent former students have 50GB of storage. While possible, it is extremely unlikely for the vast majority of users to even approach the storage cap.<\/p>\n    \t\t<div class=\"hts-messages hts-messages--alert  hts-messages--withtitle hts-messages--withicon \"   >\r\n    \t\t\t<span class=\"hts-messages__title\">Beware of emails reporting that you have reached your inbox cap!<\/span>    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\t<\/p>\n<p>In most cases, these are phishing attempts. You can read more in our guide on <a href=\"https:\/\/www.uvm.edu\/it\/kb\/article\/managing-online-safety\/\">Managing Online Safety: Phishing and Spam<\/a>.<\/p>\n<p>    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t\n<h2>Finding your Mailbox Usage<\/h2>\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Windows - (new) Outlook<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<ol>\n<li>Click <strong>File<\/strong> near the top-left corner and select <i class=\"fas fa-cog \" ><\/i> <strong>Settings<\/strong>.<br \/>\n<a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/08\/win11_Outlook_File_Settings.png\" rel=\"lightbox-0\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-32820\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/08\/win11_Outlook_File_Settings.png\" alt=\"File menu with Settings highlighted\" width=\"306\" height=\"440\" srcset=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/08\/win11_Outlook_File_Settings.png 306w, https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/08\/win11_Outlook_File_Settings-209x300.png 209w, https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/08\/win11_Outlook_File_Settings-35x50.png 35w, https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/08\/win11_Outlook_File_Settings-42x60.png 42w, https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/08\/win11_Outlook_File_Settings-70x100.png 70w\" sizes=\"auto, (max-width: 306px) 100vw, 306px\" \/><\/a><\/li>\n<li>Within the <strong>Account <\/strong>tab on the left side, select <strong>Storage<\/strong> to see your mailbox usage data.<a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/03\/OWAstorage.png\" rel=\"lightbox-1\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-30672\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/03\/OWAstorage-300x90.png\" alt=\"Mail storage data within Outlook Online settings.\" width=\"300\" height=\"90\" srcset=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/03\/OWAstorage-300x90.png 300w, https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/03\/OWAstorage-1024x309.png 1024w, https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/03\/OWAstorage-768x231.png 768w, https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/03\/OWAstorage-50x15.png 50w, https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/03\/OWAstorage-60x18.png 60w, https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/03\/OWAstorage-100x30.png 100w, https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/03\/OWAstorage.png 1387w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/li>\n<\/ol>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Windows - Outlook (classic)<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<ol>\n<li>Click <strong>File<\/strong> near the top-left corner.<a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/03\/fileTopLeft.jpg\" rel=\"lightbox-2\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-23567 size-medium\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/03\/fileTopLeft-300x111.jpg\" alt=\"Outlook for Microsoft 365 File tab.\" width=\"300\" height=\"111\" srcset=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/03\/fileTopLeft-300x111.jpg 300w, https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/03\/fileTopLeft-50x19.jpg 50w, https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/03\/fileTopLeft-60x22.jpg 60w, https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/03\/fileTopLeft-100x37.jpg 100w, https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/03\/fileTopLeft.jpg 615w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/li>\n<li>In the <strong>Account Information <\/strong>pane, your mailbox usage will appear under <strong>Mailbox Settings.<a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/03\/EXOStorageClient.png\" rel=\"lightbox-3\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-24632 size-medium\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/03\/EXOStorageClient-300x201.png\" alt=\"Outlook for Microsoft 365 mailbox quota.\" width=\"300\" height=\"201\" srcset=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/03\/EXOStorageClient-300x201.png 300w, https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/03\/EXOStorageClient-50x33.png 50w, https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/03\/EXOStorageClient-60x40.png 60w, https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/03\/EXOStorageClient-100x67.png 100w, https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/03\/EXOStorageClient.png 769w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/strong><\/li>\n<\/ol>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Outlook Online<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<ol>\n<li>Log in to <a href=\"http:\/\/outlook.cloud.microsoft\" target=\"_blank\" rel=\"noopener noreferrer\">Outlook Online<\/a>.<\/li>\n<li>Click the <strong>Gear<\/strong> icon near the upper-right corner to open the Settings menu, and then click <strong>View all Outlook settings.<a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/08\/ExchangeOnlineGearIcon.png\" rel=\"lightbox-4\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-32783 size-full\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/08\/ExchangeOnlineGearIcon.png\" alt=\"Settings gear icon\" width=\"280\" height=\"48\" srcset=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/08\/ExchangeOnlineGearIcon.png 280w, https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/08\/ExchangeOnlineGearIcon-50x9.png 50w, https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/08\/ExchangeOnlineGearIcon-60x10.png 60w, https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/08\/ExchangeOnlineGearIcon-100x17.png 100w\" sizes=\"auto, (max-width: 280px) 100vw, 280px\" \/><\/a><\/strong><\/li>\n<li>Within the <strong>Account <\/strong>tab on the left side, select <strong>Storage<\/strong> to see your mailbox usage data.<a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/03\/OWAstorage.png\" rel=\"lightbox-1\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-30672\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/03\/OWAstorage-300x90.png\" alt=\"Mail storage data within Outlook Online settings.\" width=\"300\" height=\"90\" srcset=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/03\/OWAstorage-300x90.png 300w, https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/03\/OWAstorage-1024x309.png 1024w, https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/03\/OWAstorage-768x231.png 768w, https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/03\/OWAstorage-50x15.png 50w, https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/03\/OWAstorage-60x18.png 60w, https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/03\/OWAstorage-100x30.png 100w, https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/03\/OWAstorage.png 1387w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/li>\n<\/ol>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n","protected":false},"excerpt":{"rendered":"<p>UVM Exchange Online accounts for active students, faculty, and staff have 100GB of storage for their email, calendar, and other exchange-related data. Departmental accounts and accounts for non-salaried faculty, retirees, and recent former students have 50GB of storage. While possible, it is extremely unlikely for the vast majority of users&#8230;<\/p>\n","protected":false},"author":50,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"ht-kb-category":[271],"ht-kb-tag":[387,386,556,471],"class_list":["post-8618","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-email-and-calendar","ht_kb_tag-email","ht_kb_tag-exchange","ht_kb_tag-exchange-online","ht_kb_tag-mailbox-size"],"_links":{"self":[{"href":"https:\/\/www.uvm.edu\/it\/kb\/wp-json\/wp\/v2\/ht-kb\/8618","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.uvm.edu\/it\/kb\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.uvm.edu\/it\/kb\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.uvm.edu\/it\/kb\/wp-json\/wp\/v2\/users\/50"}],"replies":[{"embeddable":true,"href":"https:\/\/www.uvm.edu\/it\/kb\/wp-json\/wp\/v2\/comments?post=8618"}],"version-history":[{"count":24,"href":"https:\/\/www.uvm.edu\/it\/kb\/wp-json\/wp\/v2\/ht-kb\/8618\/revisions"}],"predecessor-version":[{"id":32860,"href":"https:\/\/www.uvm.edu\/it\/kb\/wp-json\/wp\/v2\/ht-kb\/8618\/revisions\/32860"}],"wp:attachment":[{"href":"https:\/\/www.uvm.edu\/it\/kb\/wp-json\/wp\/v2\/media?parent=8618"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.uvm.edu\/it\/kb\/wp-json\/wp\/v2\/ht-kb-category?post=8618"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.uvm.edu\/it\/kb\/wp-json\/wp\/v2\/ht-kb-tag?post=8618"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}