{"id":8414,"date":"2018-03-15T20:13:40","date_gmt":"2018-03-15T20:13:40","guid":{"rendered":"https:\/\/kb.helpline.w3.uvm.edu\/?post_type=ht_kb&p=8414"},"modified":"2026-02-09T14:43:26","modified_gmt":"2026-02-09T19:43:26","slug":"accessing-network-folders","status":"publish","type":"ht_kb","link":"https:\/\/www.uvm.edu\/it\/kb\/article\/accessing-network-folders\/","title":{"rendered":"Accessing Network Folders"},"content":{"rendered":"

UVM Enterprise Technology Services maintains several services for file storage. Among these are the Zoo Unix environment, available to students and employees, as well as a Windows Shared Drive service hosted on Windows servers and integrated with the CAMPUS Active Directory domain. There are several other more specialized storage services, such as Netfiles Research Storage<\/a> and UVM’s Silk Web Hosting<\/a>. UVM also offers up to a terabyte of OneDrive cloud storage<\/a> to active students, staff, and faculty, as well as 100GB to retired staff and faculty.<\/p>\n \t\t

\r\n \t\t\tNot sure how to store your data? <\/span> \t\t\t \t\t\t\t

\r\n \t\t\t\t\tThe right solution depends on what kind of data you’re storing and how it is used. If you’re not sure which solution to use, submit a help request<\/a>! \t\t\t\t<\/p>\r\n \t\t\t \t\t\t\r\n \t\t<\/div>\r\n \t\t\n

Access from the Web\u00a0<\/i><\/h2>\n \t\t
\r\n \t\t\t

WebFiles<\/h3><\/div>\r\n \t\t\t
\r\n \t\t\t\t
\r\n \t\t\t\t\t<\/p>\n

\n \t\t\tAd blockers may prevent viewing of files<\/span> \t\t\t \t\t\t\t<\/p>\n

\n \t\t\t\t\tConsult your ad blocker’s documentation on how to “allowlist” or “trust” the webfiles.uvm.edu<\/a> page, temporarily disable your ad blocker, or switch to another browser that doesn’t have an ad blocker installed. \t\t\t\t<\/p>\n<\/p><\/div>\n

\n \t\t<\/p>\n

Webfiles is available to current students, faculty, and staff, and allows you to access your Shared Drive and Zoo Drive files from the web. Webfiles requires Duo, but a VPN connection is not<\/strong> required.<\/p>\n

    \n
  1. Visit webfiles.uvm.edu<\/a>, and sign in with your NetID and password.\"\"<\/a><\/li>\n
  2. Proceed through the Duo MFA prompt.
    \n    \"Webfiles<\/a><\/li>\n
  3. Your network folders will appear in the left pane of the browser.\"\"<\/a><\/li>\n<\/ol>\n

    \n \t\t\t\t<\/div>\r\n \t\t\t<\/div>\r\n \t\t<\/div>\r\n \t\t\n

    Shared Drive<\/h2>\n \t\t
    \r\n \t\t\t

    Windows 11<\/h3><\/div>\r\n \t\t\t
    \r\n \t\t\t\t
    \r\n \t\t\t\t\t<\/p>\n

    \n \t\t\tShared Drive Folder Access is Provisioned<\/span> \t\t\t \t\t\t\t<\/p>\n

    \n \t\t\t\t\tYour supervisor can email techteam@uvm.edu<\/a> to request access to departmental shared folders on your behalf. \t\t\t\t<\/p>\n<\/p><\/div>\n

    \n \t\t<\/p>\n

    \n \t\t\tMapping Network Folders Requires VPN<\/span> \t\t\t \t\t\t\t<\/p>\n

    \n \t\t\t\t\tYou must use the Cisco Secure Client VPN app<\/a> when mapping Network Folders from Off-Campus<\/strong>. \t\t\t\t<\/p>\n<\/p><\/div>\n

    \n \t\t<\/p>\n

      \n
    1. Press the\u00a0<\/i> + E<\/strong> keys on your keyboard to open the File Explorer<\/li>\n
    2. Select\u00a0This PC <\/strong>on the left side of the window.<\/li>\n
    3. Click the three dots on the toolbar to view more options, and then select Map network drive.\"\"<\/a><\/strong><\/li>\n
    4. Select an available drive letter from the drop-down menu, and then enter the following folder address: \\\\files.uvm.edu\\shared\"\"<\/a><\/strong><\/li>\n
    5. Make sure that both “Reconnect at sign-in” and “Connect using different credentials” are checked, and then click Finish <\/strong>to bring up a prompt to enter your credentials.\"\"<\/a><\/li>\n
    6. Enter your NetID and password, check the box labeled\u00a0Remember my credentials<\/strong>, and click\u00a0OK.\"\"<\/a><\/strong>\n
      \n \t\t\tMay require more specific credentials<\/span> \t\t\t \t\t\t\t<\/p>\n

      \n \t\t\t\t\tIf “Domain: CAMPUS” does not appear in this window, add “CAMPUS\\” before your NetID \t\t\t\t<\/p>\n<\/p><\/div>\n

      \n \t\t<\/li>\n

    7. You should now see Shared Drive<\/strong> under Network Locations<\/strong> in This PC.<\/strong>\"\"<\/a><\/li>\n<\/ol>\n

      \n \t\t\t\t<\/div>\r\n \t\t\t<\/div>\r\n \t\t<\/div>\r\n \t\t\n \t\t

      \r\n \t\t\t

      macOS<\/h3><\/div>\r\n \t\t\t
      \r\n \t\t\t\t
      \r\n \t\t\t\t\t<\/p>\n

      \n \t\t\tConnecting to a Network Folder Requires VPN<\/span> \t\t\t \t\t\t\t<\/p>\n

      \n \t\t\t\t\tYou must use the Cisco Secure Client VPN app<\/a> when mapping Network Folders from Off-Campus<\/strong>. \t\t\t\t<\/p>\n<\/p><\/div>\n

      \n \t\t<\/p>\n

      \n \t\t\tShared Drive Folder Access is Provisioned<\/span> \t\t\t \t\t\t\t<\/p>\n

      \n \t\t\t\t\tYour supervisor can email techteam@uvm.edu<\/a> to request access to departmental shared folders on your behalf. \t\t\t\t<\/p>\n<\/p><\/div>\n

      \n \t\t<\/p>\n

        \n
      1. Open Finder<\/strong> from the dock.<\/li>\n
      2. Click\u00a0Go<\/strong> in the menu bar at the top of the screen, and then select Connect to Server.\"\"<\/a><\/strong><\/li>\n
      3. Enter the Shared drive server address: smb<\/strong>:\/\/files.uvm.edu\/shared<\/strong> and click Connect.<\/strong>\"\"<\/a><\/strong><\/li>\n
      4. Enter your UVM NetID and password, and then click Connect.<\/strong>
        \n        \"\"<\/a> \t\t<\/p>\n
        \n \t\t\tUnable to authenticate?<\/span> \t\t\t \t\t\t\t<\/p>\n

        \n \t\t\t\t\tIf your credentials aren’t working, try adding “campus\\” before your NetID. \t\t\t\t<\/p>\n<\/p><\/div>\n

        \n \t\t<\/li>\n

      5. Upon entering your credentials, you should have access to your network folder.
        \n        \"\"<\/a><\/li>\n<\/ol>\n

        \n \t\t\t\t<\/div>\r\n \t\t\t<\/div>\r\n \t\t<\/div>\r\n \t\t\n \t\t

        \r\n \t\t\t

        Linux<\/h3><\/div>\r\n \t\t\t
        \r\n \t\t\t\t
        \r\n \t\t\t\t\t<\/p>\n
        \n

        \n \t\t\t\t\tWe’re unable to provide distribution-specific guides due to the considerable variation of desktop environments and package management between Linux distributions.<\/p>\n

        Please use the server path below as a reference for connecting your Linux machine to your desired network folder. \t\t\t\t<\/p>\n<\/p><\/div>\n

        \n \t\t<\/p>\n

        Shared Drive
        \n<\/strong><\/p>\n

        cifs:\/\/files.uvm.edu\/shared<\/pre>\n
        \n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div>\r\n    \t\t<\/div>\r\n    \t\t\n
        Zoo<\/h2>\n    \t\t
        \r\n    \t\t\tMay require Duo if off-campus<\/span>    \t\t\t    \t\t\t\t
        \r\n    \t\t\t\t\tIf you try to log in to Zoo using a password while off-campus, you will need to use Duo multi-factor authentication to get in. If you’re trying to log in with a departmental account that is not enrolled in Duo, you will need to set up an SSH key pair and authenticate using that instead. For instructions on doing so, please see our article on the subject:<\/p>\n
        https:\/\/www.uvm.edu\/it\/kb\/article\/ssh-keys\/<\/a>    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t
        \r\n    \t\t\t
        Windows 11<\/h3><\/div>\r\n    \t\t\t
        \r\n    \t\t\t\t
        \r\n    \t\t\t\t\t<\/p>\n
        \n    \t\t\tMapping Network Folders Requires VPN<\/span>    \t\t\t    \t\t\t\t<\/p>\n
        \n    \t\t\t\t\tYou must use the Cisco Secure Client VPN app<\/a> when mapping Network Folders from Off-Campus<\/strong>.     \t\t\t\t<\/p>\n<\/p><\/div>\n
        \n    \t\t<\/p>\n
          \n
        1. Press the\u00a0<\/i> + E<\/strong> keys on your keyboard to open the File Explorer.<\/li>\n
        2. Select\u00a0This PC <\/strong>on the left side of the window.<\/li>\n
        3. Click the three dots on the toolbar to view more options, and then select Map network drive.\"\"<\/a><\/strong><\/li>\n
        4. Select an available drive letter from the drop-down menu, and then enter the following folder address, substituting in your NetID: \\\\zoofiles.uvm.edu\\your_netid\"\"<\/a><\/strong><\/li>\n
        5. Make sure that both “Reconnect at sign-in” and “Connect using different credentials” are checked, and then click Finish <\/strong>to bring up a prompt to enter your credentials.\"\"<\/a><\/li>\n
        6. Enter your NetID and password, check the box labeled\u00a0Remember my credentials<\/strong>, and click\u00a0OK.\"\"<\/a><\/strong>\n
          \n    \t\t\tMay require more specific credentials<\/span>    \t\t\t    \t\t\t\t<\/p>\n
          \n    \t\t\t\t\tIf “Domain: CAMPUS” does not appear in this window, add “CAMPUS\\” before your NetID    \t\t\t\t<\/p>\n<\/p><\/div>\n
          \n    \t\t<\/li>\n
        7. You should now see your Zoo Folder<\/strong> under Network Locations<\/strong> in This PC.\"\"<\/a><\/strong><\/li>\n<\/ol>\n
          \n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div>\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t
          \r\n    \t\t\t
          macOS<\/h3><\/div>\r\n    \t\t\t
          \r\n    \t\t\t\t
          \r\n    \t\t\t\t\t<\/p>\n
          \n    \t\t\tConnecting to a Network Folder Requires VPN<\/span>    \t\t\t    \t\t\t\t<\/p>\n
          \n    \t\t\t\t\tYou must use the Cisco Secure Client VPN app<\/a> when mapping Network Folders from Off-Campus<\/strong>.     \t\t\t\t<\/p>\n<\/p><\/div>\n
          \n    \t\t<\/p>\n
            \n
          1. Open Finder<\/strong> from the dock.<\/li>\n
          2. Click\u00a0Go<\/strong> in the menu bar at the top of the screen, and then select Connect to Server.<\/strong>\"\"<\/a><\/strong><\/li>\n
          3. Enter the Zoo server address: smb:\/\/zoofiles.uvm.edu\/your_netid\u00a0<\/strong>then click Connect.
            \n            \"\"<\/a>
            \n<\/strong><\/li>\n
          4. Enter your UVM NetID and password, and then click Connect.
            \n            \"\"<\/a><\/strong>    \t\t<\/p>\n
            \n    \t\t\tUnable to authenticate?<\/span>    \t\t\t    \t\t\t\t<\/p>\n
            \n    \t\t\t\t\tIf your credentials aren’t working, try adding “campus\\” before your NetID.    \t\t\t\t<\/p>\n<\/p><\/div>\n
            \n    \t\t<\/li>\n
          5. Upon entering your credentials, you should have access to your network folder.
            \n            \"\"<\/a><\/li>\n<\/ol>\n
            \n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div>\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t
            \r\n    \t\t\t
            Linux<\/h3><\/div>\r\n    \t\t\t
            \r\n    \t\t\t\t
            \r\n    \t\t\t\t\t<\/p>\n
            \n
            \n    \t\t\t\t\tWe’re unable to provide distribution-specific guides due to the considerable variation of desktop environments and package management between Linux distributions.<\/p>\n
            Please use the server path below as a reference for connecting your Linux machine to your desired network folder.    \t\t\t\t<\/p>\n<\/p><\/div>\n
            \n    \t\t<\/p>\n
            Zoo<\/strong><\/p>\n
            cifs:\/\/zoofiles.uvm.edu\/your_netid<\/pre>\n
            \n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div>\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t
            \r\n    \t\t\t
            Zoo via FileZilla (sftp, cross-platform)<\/h3><\/div>\r\n    \t\t\t
            \r\n    \t\t\t\t
            \r\n    \t\t\t\t\t\n
            \n    \t\t\tDuo MFA is required for off-campus access to Zoo<\/span>    \t\t\t    \t\t\t\t<\/p>\n
            \n    \t\t\t\t\tClick here for instructions on adding a Duo MFA device.<\/a>     \t\t\t\t<\/p>\n<\/p><\/div>\n
            \n    \t\t<\/p>\n
              \n
            1. If you don’t yet have FileZilla, download it from the UVM Software page<\/a>\u00a0and install it.<\/li>\n
            2. Launch the FileZilla<\/strong> application.\"\"<\/a><\/li>\n
            3. Click\u00a0File <\/strong>in the top left corner, and then select Site Manager.
              \n              \"\"<\/a><\/strong><\/li>\n
            4. Create a New Site<\/strong>, enter the following additional details under the General tab, and then click Connect.<\/strong>
              \nProtocol:<\/strong> SFTP
              \nHost: <\/strong>zoo.uvm.edu
              \nPort: <\/strong>22
              \nLogon Type:<\/strong> Interactive
              \nUser name:<\/strong>\u00a0Your NetID<\/em>
              \n              \"\"<\/a><\/li>\n
            5. Enter your NetID password when prompted and click OK.
              \n              \"\"<\/a><\/strong><\/li>\n
            6. Enter either  a generated code<\/a> or the corresponding number to the Duo device you wish to use, and then click OK.<\/strong>
              \n              \"Duo<\/a><\/li>\n<\/ol>\n
              \n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div>\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t
              \r\n    \t\t\t
              Zoo via Fetch (sftp, macOS)<\/h3><\/div>\r\n    \t\t\t
              \r\n    \t\t\t\t
              \r\n    \t\t\t\t\t
              <\/p>\n
              \n
              \n    \t\t\t\t\tIf Fetch is not installed on your machine, you can download it from the UVM Software page<\/a>.    \t\t\t\t<\/p>\n<\/p><\/div>\n
              \n    \t\t<\/p>\n
                \n
              1. Launch the Fetch<\/strong> application.<\/li>\n
              2. Enter the following connection settings:
                \nHostname:<\/strong> zoo.uvm.edu
                \nUsername:<\/strong> your NetID
                \nConnect using:<\/strong> SFTP
                \nPassword:<\/strong> your NetID password
                \n                \"\"<\/a><\/li>\n
              3. Enter either  a generated code<\/a> or the corresponding number to the Duo device you wish to use, and then click OK.<\/strong>
                \n                \"Duo<\/a><\/li>\n
              4. Complete the Duo authentication prompt matching your entry above.<\/li>\n<\/ol>\n
                \n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div>\r\n    \t\t<\/div>\r\n    \t\t\n
                Netfiles<\/h2>\n    \t\t
                \r\n    \t\t\t
                Windows 11<\/h3><\/div>\r\n    \t\t\t
                \r\n    \t\t\t\t
                \r\n    \t\t\t\t\t<\/p>\n
                \n    \t\t\tMapping Network Folders Requires VPN<\/span>    \t\t\t    \t\t\t\t<\/p>\n
                \n    \t\t\t\t\tYou must use the Cisco Secure Client VPN app<\/a> when mapping Network Folders from Off-Campus<\/strong>.     \t\t\t\t<\/p>\n<\/p><\/div>\n
                \n    \t\t<\/p>\n
                  \n
                1. Press the\u00a0<\/i><\/strong> + E<\/strong> keys on your keyboard to open the File Explorer.<\/li>\n
                2. Select\u00a0This PC<\/strong>, expand the ellipsis (<\/i><\/strong>) See more<\/strong> menu, and then select Map network drive<\/strong>.
                  \n                  \"Windows<\/a><\/li>\n
                3. Select an available drive letter from the drop-down menu, and then enter \\\\netfiles.uvm.edu\\share\\SHARENAME<\/strong>, replacing SHARENAME with the name of your share. Make sure that both Reconnect at sign-in<\/strong> and Connect using different credentials<\/strong> are checked, and then click Finish<\/strong> to bring up a prompt to enter your credentials.<\/li>\n
                4. \"Windows<\/a><\/strong>\n
                  \n    \t\t\tNot sure what to enter for share name?<\/span>    \t\t\t    \t\t\t\t<\/p>\n
                  \n    \t\t\t\t\tYou can view any shares you manage and see their server locations at research-storage.uvm.edu<\/a>. If you need to connect to a share managed by somebody else, you can ask that person for the server and share name.    \t\t\t\t<\/p>\n<\/p><\/div>\n
                  \n    \t\t<\/li>\n
                5. In the Email address or username field, enter CAMPUS\\NetID<\/strong>, replacing NetID with your own NetID. Enter your password, check the box labeled Remember my credentials<\/strong>, and click\u00a0OK.\"Windows<\/a><\/strong><\/li>\n
                6. You should now see the share under Network Locations<\/strong> in This PC.<\/strong>
                  \n                  \"\"<\/a><\/li>\n<\/ol>\n
                  \n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div>\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t
                  \r\n    \t\t\t
                  macOS<\/h3><\/div>\r\n    \t\t\t
                  \r\n    \t\t\t\t
                  \r\n    \t\t\t\t\t<\/p>\n
                  \n    \t\t\tConnecting to a Network Folder Requires VPN<\/span>    \t\t\t    \t\t\t\t<\/p>\n
                  \n    \t\t\t\t\tYou must use the Cisco Secure Client VPN app<\/a> when mapping Network Folders from Off-Campus<\/strong>.     \t\t\t\t<\/p>\n<\/p><\/div>\n
                  \n    \t\t<\/p>\n
                    \n
                  1. Open Finder<\/strong> from the dock.<\/li>\n
                  2. Click\u00a0Go<\/strong> in the menu bar at the top of the screen, and then select Connect to Server.<\/strong>\"\"<\/a><\/strong><\/li>\n
                  3. Enter the Netfiles share address as smb:\/\/netfiles.uvm.edu\/share\/SHARENAME<\/strong>, replacing SHARENAME with the name of your own share. Click Connect.<\/strong>\"MacOS<\/a>\n
                    \n    \t\t\tNot sure what to enter for a server or share name?<\/span>    \t\t\t    \t\t\t\t<\/p>\n
                    \n    \t\t\t\t\tYou can view any shares you manage and see their server locations at research-storage.uvm.edu<\/a>. If you need to connect to a share managed by somebody else, you can ask that person for the server and share name.    \t\t\t\t<\/p>\n<\/p><\/div>\n
                    \n    \t\t<\/li>\n
                  4. Enter your UVM NetID and password, and then click Connect.
                    \n                    \"MacOS<\/a><\/strong><\/li>\n
                  5. Upon entering your credentials, you should have access to your network folder.
                    \n                    \"\"<\/a><\/li>\n<\/ol>\n
                    \n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div>\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t
                    \r\n    \t\t\t
                    Linux<\/h3><\/div>\r\n    \t\t\t
                    \r\n    \t\t\t\t
                    \r\n    \t\t\t\t\t<\/p>\n
                    \n
                    \n    \t\t\t\t\tWe’re unable to provide distribution-specific guides due to the considerable variation of desktop environments and package management between Linux distributions.<\/p>\n
                    Please use the server path below as a reference for connecting your Linux machine to your desired network folder.    \t\t\t\t<\/p>\n<\/p><\/div>\n
                    \n    \t\t<\/p>\n
                    Netfiles<\/strong><\/p>\n
                    cifs:\/\/netfiles.uvm.edu\/share\/name_of_share<\/pre>\n
                    \n    \t\t\tNot sure what to enter for a server or share name?<\/span>    \t\t\t    \t\t\t\t<\/p>\n
                    \n    \t\t\t\t\tYou can view any shares you manage and see their server locations at research-storage.uvm.edu<\/a>. If you need to connect to a share managed by somebody else, you can ask that person for the server and share name.    \t\t\t\t<\/p>\n<\/p><\/div>\n
                    \n    \t\t<\/p>\n
                    \n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div>\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t
                    \r\n    \t\t\t
                    VACC<\/h3><\/div>\r\n    \t\t\t
                    \r\n    \t\t\t\t
                    \r\n    \t\t\t\t\t<\/p>\n
                    If you have a VACC account, Netfiles shares are now automatically mounted on it at \/netfiles\/sharename. If you are unable to access your Netfiles share from the VACC please contact vacc@uvm.edu<\/a>.<\/p>\n
                    \n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div>\r\n    \t\t<\/div>\r\n    \t\t\n
                    Silk<\/h2>\n    \t\t
                    \r\n    \t\t\tMay require Duo if off-campus<\/span>    \t\t\t    \t\t\t\t
                    \r\n    \t\t\t\t\tIf you try to log in to Silk using a password while off-campus, you will need to use Duo multi-factor authentication to get in. If you’re trying to log in with a departmental account that is not enrolled in Duo, you will need to set up an SSH key pair and authenticate using that instead. For instructions on doing so, please see our Silk documentation site’s page on the subject:<\/p>\n
                    https:\/\/www.uvm.edu\/it\/kb\/article\/ssh-keys\/<\/a>    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t
                    \r\n    \t\t\t
                    Silk via FileZilla (sftp, cross-platform)<\/h3><\/div>\r\n    \t\t\t
                    \r\n    \t\t\t\t
                    \r\n    \t\t\t\t\t<\/p>\n
                      \n
                    1. If you don’t yet have FileZilla, download it from the UVM Software page<\/a>\u00a0and install it.<\/li>\n
                    2. Launch the FileZilla<\/strong> application.
                      \n                      \"\"<\/a><\/li>\n
                    3. Enter the connection settings:
                      \nHost name:\u00a0<\/strong>w3.uvm.edu
                      \nUser name:<\/strong> your NetID
                      \nPassword:<\/strong> your NetID password
                      \nPort number:\u00a0<\/strong>22
                      \n                      \"\"<\/a><\/li>\n
                    4. Click Quickconnect.<\/b><\/li>\n<\/ol>\n
                      \n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div>\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t
                      \r\n    \t\t\t
                      Silk via Fetch (sftp, macOS)<\/h3><\/div>\r\n    \t\t\t
                      \r\n    \t\t\t\t
                      \r\n    \t\t\t\t\t
                      <\/p>\n
                      \n
                      \n    \t\t\t\t\tIf Fetch is not installed on your machine, you can download it from the UVM Software page<\/a>.    \t\t\t\t<\/p>\n<\/p><\/div>\n
                      \n    \t\t<\/p>\n
                        \n
                      1. Launch the Fetch<\/strong> application.<\/li>\n
                      2. Enter the following connection settings:
                        \nHostname:<\/strong>\u00a0w3.uvm.edu
                        \nUsername:<\/strong> your NetID
                        \nConnect using:<\/strong> SFTP
                        \nPassword:<\/strong> your NetID password
                        \n                        \"\"<\/a><\/li>\n
                      3. Click\u00a0Ok.<\/strong><\/li>\n<\/ol>\n
                        \n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div>\r\n    \t\t<\/div>\r\n    \t\t\n
                        Disconnecting a Network Drive<\/h2>\n    \t\t
                        \r\n    \t\t\t
                        Windows 11<\/h3><\/div>\r\n    \t\t\t
                        \r\n    \t\t\t\t
                        \r\n    \t\t\t\t\t<\/p>\n
                          \n
                        1. Press the\u00a0<\/i> + E<\/strong> keys on your keyboard to open the File Explorer.<\/li>\n
                        2. Click This PC <\/strong>on the left side of the window, and then select the drive you would like to disconnect.\"\"<\/a><\/li>\n
                        3. Click the three dots on the toolbar to view more options, and then select Disconnect network drive.\"\"<\/a><\/strong><\/li>\n<\/ol>\n
                          \n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div>\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t
                          \r\n    \t\t\t
                          macOS<\/h3><\/div>\r\n    \t\t\t
                          \r\n    \t\t\t\t
                          \r\n    \t\t\t\t\t<\/p>\n
                            \n
                          1. Open Finder<\/strong> from the dock.<\/li>\n
                          2. Find the drive you would like to disconnect under Locations<\/strong> on the left side of the Finder window.<\/li>\n
                          3. Click the Eject<\/strong> icon to the right of the drive’s location.\"Eject<\/a><\/li>\n<\/ol>\n
                            \n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div>\r\n    \t\t<\/div>\r\n    \t\t\n
                            Troubleshooting<\/h2>\n    \t\t
                            \r\n    \t\t\t
                            There was a problem connecting to the server<\/h3><\/div>\r\n    \t\t\t
                            \r\n    \t\t\t\t
                            \r\n    \t\t\t\t\t<\/p>\n
                            If you’re working remotely, and you receive the error, “There was a problem connecting to the server ‘files.uvm.edu’.”, connect to sslvpn.uvm.edu\/full<\/strong> using the Cisco Secure Client VPN app<\/a> and try again.<\/p>\n
                            \n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div>\r\n    \t\t<\/div>\r\n    \t\t\n","protected":false},"excerpt":{"rendered":"
                            UVM Enterprise Technology Services maintains several services for file storage. Among these are the Zoo Unix environment, available to students and employees, as well as a Windows Shared Drive service hosted on Windows servers and integrated with the CAMPUS Active Directory domain. There are several other more specialized storage services,…<\/p>\n","protected":false},"author":41,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"ht-kb-category":[275,274],"ht-kb-tag":[390,300,440],"class_list":["post-8414","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-backup-and-storage","ht_kb_category-servers-and-data","ht_kb_tag-drive","ht_kb_tag-map","ht_kb_tag-network-storage"],"_links":{"self":[{"href":"https:\/\/www.uvm.edu\/it\/kb\/wp-json\/wp\/v2\/ht-kb\/8414","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.uvm.edu\/it\/kb\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.uvm.edu\/it\/kb\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.uvm.edu\/it\/kb\/wp-json\/wp\/v2\/users\/41"}],"replies":[{"embeddable":true,"href":"https:\/\/www.uvm.edu\/it\/kb\/wp-json\/wp\/v2\/comments?post=8414"}],"version-history":[{"count":114,"href":"https:\/\/www.uvm.edu\/it\/kb\/wp-json\/wp\/v2\/ht-kb\/8414\/revisions"}],"predecessor-version":[{"id":32526,"href":"https:\/\/www.uvm.edu\/it\/kb\/wp-json\/wp\/v2\/ht-kb\/8414\/revisions\/32526"}],"wp:attachment":[{"href":"https:\/\/www.uvm.edu\/it\/kb\/wp-json\/wp\/v2\/media?parent=8414"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.uvm.edu\/it\/kb\/wp-json\/wp\/v2\/ht-kb-category?post=8414"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.uvm.edu\/it\/kb\/wp-json\/wp\/v2\/ht-kb-tag?post=8414"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}