

{"id":10339,"date":"2018-08-02T16:40:06","date_gmt":"2018-08-02T16:40:06","guid":{"rendered":"https:\/\/www.uvm.edu\/it\/kb\/?post_type=ht_kb&#038;p=10339"},"modified":"2026-03-18T09:45:22","modified_gmt":"2026-03-18T13:45:22","slug":"thunderbird","status":"publish","type":"ht_kb","link":"https:\/\/www.uvm.edu\/it\/kb\/article\/thunderbird\/","title":{"rendered":"Adding a UVM Account to Thunderbird"},"content":{"rendered":"    \t\t<div class=\"hts-messages hts-messages--alert  hts-messages--withtitle hts-messages--withicon \"   >\r\n    \t\t\t<span class=\"hts-messages__title\">Thunderbird is not generally recommended<\/span>    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\tIn some cases, Thunderbird may be the best or only option, but for the most up-to-date support and software, use <a href=\"https:\/\/www.uvm.edu\/it\/kb\/article\/add-an-exchange-account\">Microsoft Outlook<\/a> or visit <a href=\"https:\/\/outlook.cloud.microsoft\" target=\"_blank\" rel=\"noopener\">outlook.cloud.microsoft<\/a>.<\/p>\n<p>    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t\n<p>Mozilla Thunderbird is a free and open-source email client. While it is possible to add a UVM email account to Thunderbird, some features (such as the Calendar) do not work with Microsoft 365. Microsoft has an article on <a href=\"https:\/\/support.microsoft.com\/en-us\/topic\/set-up-email-in-mozilla-thunderbird-8-0-f4726a9e-64d3-4494-9260-5762597fd1a6\" target=\"_blank\" rel=\"noopener\">setting up email in Thunderbird<\/a> that includes advanced settings that UVM does not assist with.<\/p>\n<h2>Setup<\/h2>\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Installing Thunderbird<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<ol>\n<li>Visit <a href=\"https:\/\/www.thunderbird.net\/en-US\/\">https:\/\/www.thunderbird.net\/en-US\/<\/a> and click the download button.<\/li>\n<li>Find and open the installer file.<\/li>\n<li>Follow the on-screen menus to install Thunderbird.<\/li>\n<\/ol>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Adding a UVM Email Account to Thunderbird<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p><div class=\"hts-messages hts-messages--info  hts-messages--withtitle hts-messages--withicon \"   >\n    \t\t\t<span class=\"hts-messages__title\">You must enter your UVM Email Address as netid@uvm.edu.<\/span>    \t\t\t    \t\t\t\t<\/p>\n<p>\n    \t\t\t\t\tUsing your\u00a0<strong>first.last@uvm.edu<\/strong> email address may cause errors when adding the account.     \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/p>\n<ol>\n<li>Mozilla recommends the <a href=\"https:\/\/support.mozilla.org\/en-US\/kb\/automatic-account-configuration\">Automatic Account Configuration<\/a>. Follow that link to get started.<\/li>\n<li>However, the UVM-specific server settings will likely need to be configured manually. Use Mozilla&#8217;s <a href=\"https:\/\/support.mozilla.org\/en-US\/kb\/manual-account-configuration\">Manual Account Configuration<\/a> instructions along with the UVM <strong>Server Settings<\/strong>\u00a0found at the bottom of this article to complete the setup.<\/li>\n<li>Alternatively, Mozilla has implemented the <strong>Exchange<\/strong> account type, which simplifies the setup process, but comes with some limitations. See their <a href=\"https:\/\/support.mozilla.org\/en-US\/kb\/thunderbird-and-exchange\">Thunderbird and Exchange article<\/a> for the setup steps and list of limitations.<\/li>\n<\/ol>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Removing an Email Account from Thunderbird<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p>Typically, the quickest way to resolve Thunderbird email account issues is to remove and re-add the account.<\/p>\n<ol>\n<li>Click the <strong><i class=\"fa fa-bars \" ><\/i><\/strong> icon in the top right corner of Thunderbird, and then click <strong>Account Settings<\/strong>.<a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/08\/AccountSettings.jpg\" rel=\"lightbox-0\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-25131 size-medium\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/08\/AccountSettings-286x300.jpg\" alt=\"Thunderbird Account Settings\" width=\"286\" height=\"300\" srcset=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/08\/AccountSettings-286x300.jpg 286w, https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/08\/AccountSettings-48x50.jpg 48w, https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/08\/AccountSettings-57x60.jpg 57w, https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/08\/AccountSettings-95x100.jpg 95w, https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/08\/AccountSettings.jpg 293w\" sizes=\"auto, (max-width: 286px) 100vw, 286px\" \/><\/a><\/li>\n<li>Click the account you want to remove to highlight it.<\/li>\n<li>Click <strong>Account<\/strong> <strong>Actions<\/strong> in the bottom-left corner, and then <strong>Remove Account<\/strong>. Or, depending on the version of Thunderbird you have, click <i class=\"far fa-trash-alt \" ><\/i> <strong>Delete<\/strong> in the upper-right corner.<\/li>\n<li>Check the box next to <strong>Remove message data<\/strong>, click <strong>Remove<\/strong>, then click <strong>OK<\/strong>.<\/li>\n<\/ol>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n<h2>Server Settings<\/h2>\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Mail Server (IMAP) settings<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p data-wp-editing=\"1\">These settings configure the server to which Thunderbird will connect to access and store your email.<\/p>\n<p data-wp-editing=\"1\">Server Name: outlook.office365.com<br \/>\nPort: 993<br \/>\nUser Name: Your email address as netid@uvm.edu<br \/>\nConnection Security: SSL\/TLS<br \/>\nAuthentication Method: OAuth2<a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/08\/EXOSettingsNew.png\" rel=\"lightbox-1\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-24527 size-medium\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/08\/EXOSettingsNew-300x86.png\" alt=\"Thunderbird Incoming Server Settings.\" width=\"300\" height=\"86\" srcset=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/08\/EXOSettingsNew-300x86.png 300w, https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/08\/EXOSettingsNew-768x221.png 768w, https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/08\/EXOSettingsNew-50x14.png 50w, https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/08\/EXOSettingsNew-60x17.png 60w, https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/08\/EXOSettingsNew-100x29.png 100w, https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/08\/EXOSettingsNew.png 1014w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Outgoing Server (SMTP) settings<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p>These settings configure the server to which Thunderbird will connect to send outgoing email messages.<\/p>\n<p>Server Name: smtp.uvm.edu<br \/>\nPort: 587<br \/>\nConnection Security: STARTTLS<br \/>\nAuthentication Method: Normal password<br \/>\nUser Name: Your NetID<strong><a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/08\/EXOOutgoingServerSettingsNew.png\" rel=\"lightbox-2\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-24526 size-medium\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/08\/EXOOutgoingServerSettingsNew-300x211.png\" alt=\"Thunderbird enter outgoing Server Settings and OK.\" width=\"300\" height=\"211\" srcset=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/08\/EXOOutgoingServerSettingsNew-300x211.png 300w, https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/08\/EXOOutgoingServerSettingsNew-768x541.png 768w, https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/08\/EXOOutgoingServerSettingsNew-50x35.png 50w, https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/08\/EXOOutgoingServerSettingsNew-60x42.png 60w, https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/08\/EXOOutgoingServerSettingsNew-100x70.png 100w, https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/08\/EXOOutgoingServerSettingsNew.png 1010w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/strong><\/p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n","protected":false},"excerpt":{"rendered":"<p>Mozilla Thunderbird is a free and open-source email client. While it is possible to add a UVM email account to Thunderbird, some features (such as the Calendar) do not work with Microsoft 365. Microsoft has an article on setting up email in Thunderbird that includes advanced settings that UVM does&#8230;<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"ht-kb-category":[271],"ht-kb-tag":[386,556,369],"class_list":["post-10339","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-email-and-calendar","ht_kb_tag-exchange","ht_kb_tag-exchange-online","ht_kb_tag-imap"],"_links":{"self":[{"href":"https:\/\/www.uvm.edu\/it\/kb\/wp-json\/wp\/v2\/ht-kb\/10339","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.uvm.edu\/it\/kb\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.uvm.edu\/it\/kb\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.uvm.edu\/it\/kb\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.uvm.edu\/it\/kb\/wp-json\/wp\/v2\/comments?post=10339"}],"version-history":[{"count":64,"href":"https:\/\/www.uvm.edu\/it\/kb\/wp-json\/wp\/v2\/ht-kb\/10339\/revisions"}],"predecessor-version":[{"id":32840,"href":"https:\/\/www.uvm.edu\/it\/kb\/wp-json\/wp\/v2\/ht-kb\/10339\/revisions\/32840"}],"wp:attachment":[{"href":"https:\/\/www.uvm.edu\/it\/kb\/wp-json\/wp\/v2\/media?parent=10339"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.uvm.edu\/it\/kb\/wp-json\/wp\/v2\/ht-kb-category?post=10339"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.uvm.edu\/it\/kb\/wp-json\/wp\/v2\/ht-kb-tag?post=10339"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}