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Redirect UVM Email to a Different Account

This guide is intended for UVM or College of Medicine users who would like redirect email from their UVM Exchange account (@uvm.edu) to another UVM (@uvm.edu) or College of Medicine Exchange account (@med.uvm.edu).

Faculty, Staff, and other Employees should not forward their UVM emails to a non-UVM email service.

UVM Information Security Policy states that Protected University Information must NOT be stored on any non-UVM device or service (e.g, Gmail).

Protected University Information includes but is not limited to Protected Personal Data (PPD), Personally Identifiable Information (PII), Protected Health Information (PHI), and Protected Student Information (FERPA). Read the policy here.

You’ll need to know your UVM NetID credentials in order to make this change. If you have forgotten your UVM NetID password, you can change or reset it at: https://account.uvm.edu.

  1. Open a web browser and navigate to https://mail.uvm.edu, you’ll be asked to login with your UVM NetID and password.
  2. Once logged in, click the Gear Icon in the top right corner, then select Options.
  3. From the Options area, expand the Mail options and select Inbox and sweep rules.
  4. Create a new rule by clicking the  icon.
  5. Use the following settings to configure your new inbox rule:
    • Name your new inbox rule: “Redirect all to @med.uvm.edu” (use a name that makes sense to you)
    • Specify a condition for your rule. Here you’ll want to select [Apply to all messages] from the dropdown menu.
    • You’ll now need to specify which actions to perform for this rule. From the dropdown menu, select Move, Copy, or delete then choose Delete the message.

      NOTE: The Delete the Message action is in place for housekeeping purposes. This action will delete messages from your UVM mail account after they have been redirected to your COM address.

    • Add a second action to this rule by clicking the Add action button.
    • This action will perform the message redirection. From the dropdown menu select “Forward, redirect, or send” then choose Redirect the message to.

      It is important that you choose the “Redirect the message to..” action and NOT use “Forward the message to…”

    • You’ll be brought to new window where you can specify which address this rule will redirect mail to. In this example, we’re redirecting our UVM email Joe.Shmoe@uvm.edu to our COM email address Joe.Shmoe@med.uvm.edu. Once you’ve verified your address has been entered correctly, click OK.
  6. Your new Inbox rule settings should look similar to the image below. Once you’ve verified your settings are accurate, click the OK button.
  7. Lastly, you’ll receive a warning about editing mail rules using Outlook Web app. Click OK to save your inbox rule.

Thats it, you’ve successfully setup email forwarding from your UVM email account to another UVM or COM email address.

Sending mail TO your @uvm.edu email account FROM the @uvm.edu or @med.uvm.edu account you are forwarding to will not work. Exchange interprets mail coming from the same account it is set to redirect to as a potential mail loop and responds by ignoring the redirect rule.

Updated on July 29, 2021

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