{"id":7971,"date":"2018-03-14T14:45:19","date_gmt":"2018-03-14T14:45:19","guid":{"rendered":"https:\/\/projects.helpline.w3.uvm.edu\/submit-a-ticket"},"modified":"2021-08-23T11:31:29","modified_gmt":"2021-08-23T15:31:29","slug":"submit-a-ticket","status":"publish","type":"page","link":"https:\/\/www.uvm.edu\/it\/dev\/kb\/submit-a-ticket\/","title":{"rendered":"Submit a Help Request"},"content":{"rendered":"<p>\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f8127-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"8127\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/wp-json\/wp\/v2\/pages\/7971\/#wpcf7-f8127-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"8127\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f8127-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<p><label> Your name (required):<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Your full name\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label>\n<\/p>\n<p><label>Your NetID:<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"netid\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"UVM username\" value=\"\" type=\"text\" name=\"netid\" \/><\/span><br \/>\n<\/label>\n<\/p>\n<p><label> Your Email (required):<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"example@uvm.edu\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n<\/p>\n<p><label> Contact number (required):<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"tel-295\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"802-555-5555\" value=\"\" type=\"tel\" name=\"tel-295\" \/><\/span><\/label>\n<\/p>\n<p><label> Device Operating System:<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"device-os\"><select class=\"wpcf7-form-control wpcf7-select\" aria-invalid=\"false\" name=\"device-os\"><option value=\"Not Applicable\/Don&#039;t Know\">Not Applicable\/Don&#039;t Know<\/option><option value=\"Other\">Other<\/option><option value=\"Windows\">Windows<\/option><option value=\"macOS\">macOS<\/option><option value=\"Android\">Android<\/option><option value=\"iOS (iPhone)\">iOS (iPhone)<\/option><\/select><\/span><\/label>\n<\/p>\n<p><label> Description of the problem (required):<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span> <\/label>\n<\/p>\n<p><label>If you'd like to provide a screenshot of the issue you're experiencing. Please upload it here:<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-file\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\".png,.jpeg,.jpg,.pdf,.txt,.docx,.xlsx,.pptx\" aria-invalid=\"false\" type=\"file\" name=\"your-file\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"referer-page\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text referer-page\" aria-invalid=\"false\" value=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/pages\/7971\" type=\"text\" name=\"referer-page\" \/><\/span>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Submit your Ticket\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<br \/>\n<script>\ndocument.addEventListener( 'wpcf7mailsent', function( event ) {\n    location = 'https:\/\/www.uvm.edu\/it\/dev\/kb\/submit-a-ticket\/thank-you\/';\n}, false );\n<\/script><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":41,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"class_list":["post-7971","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/pages\/7971","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/users\/41"}],"replies":[{"embeddable":true,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/comments?post=7971"}],"version-history":[{"count":11,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/pages\/7971\/revisions"}],"predecessor-version":[{"id":21256,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/pages\/7971\/revisions\/21256"}],"wp:attachment":[{"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/media?parent=7971"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}