

{"id":8544,"date":"2018-03-16T16:10:11","date_gmt":"2018-03-16T16:10:11","guid":{"rendered":"https:\/\/projects.helpline.w3.uvm.edu\/?post_type=ht_kb&#038;p=8544"},"modified":"2024-05-29T08:58:43","modified_gmt":"2024-05-29T12:58:43","slug":"file-transfer-service","status":"publish","type":"ht_kb","link":"https:\/\/www.uvm.edu\/it\/dev\/kb\/article\/file-transfer-service\/","title":{"rendered":"ETS File Transfer Service"},"content":{"rendered":"<p>UVM&#8217;s\u00a0<a href=\"http:\/\/www.uvm.edu\/filetransfer\" target=\"_blank\" rel=\"noopener\">File Transfer Service<\/a> is available for sharing files and folders that are too large to send as email attachments or are in a file format not accepted by UVM&#8217;s email servers for security reasons.<\/p>\n<p>Anyone can use this service to transfer up to 100GB of files and folders, as long as a UVM affiliate is among the senders or recipients of a transfer.<\/p>\n    \t\t<div class=\"hts-messages hts-messages--danger  hts-messages--withtitle hts-messages--withicon \"   >\r\n    \t\t\t<span class=\"hts-messages__title\">Files and folders are available for exactly three weeks<\/span>    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\t After a file or folder is removed from the server, <strong>it cannot be re-obtained<\/strong>. The original sender will need to send the file or folder again.     \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t\n<h2>Sending Files<\/h2>\n    \t\t<div class=\"hts-messages hts-messages--alert  hts-messages--withtitle hts-messages--withicon \"   >\r\n    \t\t\t<span class=\"hts-messages__title\">Sending PII, PHI, HIPAA, FERPA, or other protected information?<\/span>    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\t<a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/article\/encrypting-files-for-secure-sharing\/\">Encrypt protected information<\/a> prior to sharing them using the File Transfer system.     \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Sending as a UVM Affiliate<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<ol>\n<li>Open a web browser and go to <a href=\"http:\/\/filetransfer.uvm.edu\">filetransfer.uvm.edu<\/a>, then click <strong>I am a UVM Affiliate\u00a0<\/strong>and, if prompted, sign in with your NetID credentials<br \/>\n<a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-SignInUVMaffil.png\" rel=\"lightbox-0\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-24030\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-SignInUVMaffil.png\" alt=\"\" width=\"484\" height=\"264\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-SignInUVMaffil.png 1216w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-SignInUVMaffil-300x164.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-SignInUVMaffil-1024x559.png 1024w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-SignInUVMaffil-768x419.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-SignInUVMaffil-50x27.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-SignInUVMaffil-60x33.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-SignInUVMaffil-100x55.png 100w\" sizes=\"auto, (max-width: 484px) 100vw, 484px\" \/><\/a><\/li>\n<li>Click the <strong>Sent by me <\/strong>tab, then click <strong>Share files<\/strong>\u00a0to send a file or a set of files in a compressed (.zip) folder.<br \/>\n<a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-SentByMe.png\" rel=\"lightbox-1\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-24031\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-SentByMe.png\" alt=\"\" width=\"379\" height=\"252\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-SentByMe.png 1218w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-SentByMe-300x200.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-SentByMe-1024x681.png 1024w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-SentByMe-768x511.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-SentByMe-50x33.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-SentByMe-60x40.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-SentByMe-100x67.png 100w\" sizes=\"auto, (max-width: 379px) 100vw, 379px\" \/><\/a><\/li>\n<li>Fill out the form, separating additional email addresses with a comma. Ensure all information is accurate and everything fully uploaded, then click <strong>Share Files<\/strong> in the bottom left corner.\n<div class=\"hts-messages hts-messages--alert  hts-messages--withtitle hts-messages--withicon \"   >\n    \t\t\t<span class=\"hts-messages__title\">Leave the window open until you receive confirmation that all files and folders have been successfully uploaded<\/span>    \t\t\t    \t\t\t\t<\/p>\n<p>\n    \t\t\t\t\tClosing the window prematurely will disrupt the uploading process.     \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages --><br \/>\n    \t\t<a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-MakingAFileTransfer.png\" rel=\"lightbox-2\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-24032\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-MakingAFileTransfer.png\" alt=\"\" width=\"1426\" height=\"1116\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-MakingAFileTransfer.png 1426w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-MakingAFileTransfer-300x235.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-MakingAFileTransfer-1024x801.png 1024w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-MakingAFileTransfer-768x601.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-MakingAFileTransfer-50x39.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-MakingAFileTransfer-60x47.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-MakingAFileTransfer-100x78.png 100w\" sizes=\"auto, (max-width: 1426px) 100vw, 1426px\" \/><\/a><\/li>\n<li>You should see the following page, noting that your files are ready to be picked up by the recipient(s). <a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-TransferDone.png\" rel=\"lightbox-3\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-24033\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-TransferDone.png\" alt=\"\" width=\"479\" height=\"300\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-TransferDone.png 1002w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-TransferDone-300x188.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-TransferDone-768x481.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-TransferDone-50x31.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-TransferDone-60x38.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-TransferDone-100x63.png 100w\" sizes=\"auto, (max-width: 479px) 100vw, 479px\" \/><\/a><\/li>\n<\/ol>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Sending as a non-UVM Affiliate<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p><div class=\"hts-messages hts-messages--info  hts-messages--withtitle hts-messages--withicon \"   >\n    \t\t\t<span class=\"hts-messages__title\">There must be at least one UVM affiliate on the receiving end of files sent by a non-UVM affiliate<\/span>\n    \t\t<\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/p>\n<ol>\n<li>Visit <a href=\"http:\/\/filetransfer.uvm.edu\">filetransfer.uvm.edu<\/a>, then click the <strong>Send to a UVM Affiliate<\/strong> radio button and choose\u00a0<strong>Share files<\/strong>.<br \/>\n<a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-NonUVMSignIn.png\" rel=\"lightbox-4\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-24039\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-NonUVMSignIn.png\" alt=\"\" width=\"574\" height=\"390\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-NonUVMSignIn.png 574w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-NonUVMSignIn-300x204.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-NonUVMSignIn-50x34.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-NonUVMSignIn-60x41.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-NonUVMSignIn-100x68.png 100w\" sizes=\"auto, (max-width: 574px) 100vw, 574px\" \/><\/a><\/li>\n<li>Fill out the form, separating additional email addresses with a comma. Ensure all information is accurate and everything fully uploaded, then click <strong>Share Files<\/strong> in the bottom left corner.\n<div class=\"hts-messages hts-messages--alert   hts-messages--withicon \"   >\n<p>\n    \t\t\t\t\t Please leave the window open until you receive the confirmation that your file has been successfully uploaded. Closing the window prematurely will disrupt the uploading process.     \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages --><br \/>\n    \t\t<a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFiletransfer-NonUVMSending.png\" rel=\"lightbox-5\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-24037\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFiletransfer-NonUVMSending.png\" alt=\"\" width=\"587\" height=\"697\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFiletransfer-NonUVMSending.png 587w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFiletransfer-NonUVMSending-253x300.png 253w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFiletransfer-NonUVMSending-42x50.png 42w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFiletransfer-NonUVMSending-51x60.png 51w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFiletransfer-NonUVMSending-84x100.png 84w\" sizes=\"auto, (max-width: 587px) 100vw, 587px\" \/><\/a><\/li>\n<li>You should see the following page, noting that your files are ready to be picked up by the recipient(s).<br \/>\n<a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-NonUVMShareComplete.png\" rel=\"lightbox-6\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-24038\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-NonUVMShareComplete.png\" alt=\"\" width=\"519\" height=\"267\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-NonUVMShareComplete.png 519w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-NonUVMShareComplete-300x154.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-NonUVMShareComplete-50x26.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-NonUVMShareComplete-60x31.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-NonUVMShareComplete-100x51.png 100w\" sizes=\"auto, (max-width: 519px) 100vw, 519px\" \/><\/a><\/li>\n<\/ol>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n<h2>Viewing Sent Files<\/h2>\n    \t\t<div class=\"hts-messages hts-messages--info  hts-messages--withtitle  \"   >\r\n    \t\t\t<span class=\"hts-messages__title\">Main Campus Accounts vs Med Accounts<\/span>    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\tFor the File Transfer service, only email addresses ending in &#8220;@uvm.edu&#8221; are considered UVM accounts. If a file was sent to your @med.uvm.edu address, please follow the instructions for &#8220;Viewing Files Sent to Your Non-UVM Account.&#8221;    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Viewing Files Sent to Your UVM Account<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<ol>\n<li>Open a web browser and go to <a href=\"http:\/\/filetransfer.uvm.edu\">filetransfer.uvm.edu<\/a>, then click <strong>I am a UVM Affiliate\u00a0<\/strong>and, if prompted, sign in with your NetID credentials<br \/>\n<a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-SignInUVMaffil.png\" rel=\"lightbox-0\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-24030\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-SignInUVMaffil.png\" alt=\"\" width=\"484\" height=\"264\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-SignInUVMaffil.png 1216w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-SignInUVMaffil-300x164.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-SignInUVMaffil-1024x559.png 1024w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-SignInUVMaffil-768x419.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-SignInUVMaffil-50x27.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-SignInUVMaffil-60x33.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-SignInUVMaffil-100x55.png 100w\" sizes=\"auto, (max-width: 484px) 100vw, 484px\" \/><\/a><\/li>\n<li>Find the shared file in the <strong>Shared with me<\/strong> section and click it to download it.<br \/>\n<a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-UVMPickup.png\" rel=\"lightbox-8\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-24040\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-UVMPickup.png\" alt=\"\" width=\"589\" height=\"509\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-UVMPickup.png 589w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-UVMPickup-300x259.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-UVMPickup-50x43.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-UVMPickup-60x52.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-UVMPickup-100x86.png 100w\" sizes=\"auto, (max-width: 589px) 100vw, 589px\" \/><\/a><\/li>\n<\/ol>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Viewing Files Sent to Your Non-UVM Account<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<ol>\n<li>You should have received an email that resembles the following: <a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-NonUVMPickupEmail.png\" rel=\"lightbox-9\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-24034\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-NonUVMPickupEmail.png\" alt=\"\" width=\"459\" height=\"330\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-NonUVMPickupEmail.png 663w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-NonUVMPickupEmail-300x216.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-NonUVMPickupEmail-50x36.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-NonUVMPickupEmail-60x43.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-NonUVMPickupEmail-100x72.png 100w\" sizes=\"auto, (max-width: 459px) 100vw, 459px\" \/><\/a><\/li>\n<li>Click the provided link or visit <a href=\"https:\/\/filetransfer.uvm.edu\/pickup\/\">filetransfer.uvm.edu\/pickup<\/a>\u00a0and use your email address and recovery key to access the file or folder.<a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-NonUVMPickup.png\" rel=\"lightbox-10\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-24035\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-NonUVMPickup.png\" alt=\"\" width=\"343\" height=\"308\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-NonUVMPickup.png 625w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-NonUVMPickup-300x269.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-NonUVMPickup-50x45.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-NonUVMPickup-60x54.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-NonUVMPickup-100x90.png 100w\" sizes=\"auto, (max-width: 343px) 100vw, 343px\" \/><\/a>\n<div class=\"hts-messages hts-messages--alert  hts-messages--withtitle  \"   >\n    \t\t\t<span class=\"hts-messages__title\">Don't see your files?<\/span>    \t\t\t    \t\t\t\t<\/p>\n<p>\n    \t\t\t\t\tIf you&#8217;re trying to access files sent to your UVM Med account and you&#8217;re already signed in to your UVM account in your browser, you may need to open a private or incognito browser window and use that to visit <a href=\"http:\/\/filetransfer.uvm.edu\/pickup\/\">filetransfer.uvm.edu\/pickup<\/a>    \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/li>\n<li>Then click the file or folder to download it. <a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-NonUVMClickFile.png\" rel=\"lightbox-11\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-24036\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-NonUVMClickFile.png\" alt=\"\" width=\"436\" height=\"369\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-NonUVMClickFile.png 595w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-NonUVMClickFile-300x254.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-NonUVMClickFile-50x42.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-NonUVMClickFile-60x51.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewFileTransfer-NonUVMClickFile-100x85.png 100w\" sizes=\"auto, (max-width: 436px) 100vw, 436px\" \/><\/a><\/li>\n<\/ol>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n","protected":false},"excerpt":{"rendered":"<p>UVM&#8217;s\u00a0File Transfer Service is available for sharing files and folders that are too large to send as email attachments or are in a file format not accepted by UVM&#8217;s email servers for security reasons. Anyone can use this service to transfer up to 100GB of files and folders, as long&#8230;<\/p>\n","protected":false},"author":50,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"ht-kb-category":[276],"ht-kb-tag":[533],"class_list":["post-8544","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-uvm-web-services","ht_kb_tag-file-transfer"],"_links":{"self":[{"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb\/8544","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/users\/50"}],"replies":[{"embeddable":true,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/comments?post=8544"}],"version-history":[{"count":31,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb\/8544\/revisions"}],"predecessor-version":[{"id":28786,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb\/8544\/revisions\/28786"}],"wp:attachment":[{"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/media?parent=8544"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb-category?post=8544"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb-tag?post=8544"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}