Blocking a Sender<\/h2>\n
If spam messages appear in your inbox, you can block the sender or domain. This is a quick and straightforward process, but it has limited configuration options. If you require a more complex rule, please see Creating an Inbox Rule<\/a> below.<\/p>\n \t\t Right click an email from a sender you wish to block, then select Block<\/strong> > Block sender.<\/strong><\/p>\n \n \t\t\t\t<\/div>\r\n \t\t\t<\/div>\r\n \t\t<\/div>\r\n \t\t\n \t\t Right-click on an email from a sender you wish to block, and then select Junk > Block<\/strong> Sender. \n \t\t\t\t<\/div>\r\n \t\t\t<\/div>\r\n \t\t<\/div>\r\n \t\t\n \n \t\t\t\t\tFrom here, you may also:<\/p>\n \n \t\t<\/li>\n<\/ul>\n<\/li>\n \n \t\t\t\t<\/div>\r\n \t\t\t<\/div>\r\n \t\t<\/div>\r\n \t\t\n \t\t \n \t\t\t\t<\/div>\r\n \t\t\t<\/div>\r\n \t\t<\/div>\r\n \t\t\n Conversely, if you notice legitimate emails ending up in your Junk Email folder in Outlook, you can mark the sender of these emails as safe.<\/p>\n \t\t \n \t\t\t\t\tFrom here, you may also:<\/p>\n \n \t\t<\/li>\n<\/ul>\n<\/li>\n \n \t\t\t\t<\/div>\r\n \t\t\t<\/div>\r\n \t\t<\/div>\r\n \t\t\n \t\t \n \t\t\t\t\tIf you have an email in your junk folder from the sender in question, you can select the message first, and then in step 1 you can simply click Never Block Sender<\/strong> instead of Junk Email Options<\/strong>. If you do this, you can skip the rest of the steps. \t\t\t\t<\/p>\n<\/p><\/div>\n \n \t\t<\/p>\n \n \t\t\t\t<\/div>\r\n \t\t\t<\/div>\r\n \t\t<\/div>\r\n \t\t\n \r\n \t\t\t\t\t UVM Information Security Policy states that Protected University Information must NOT be stored on any non-UVM device or service (e.g, Gmail).<\/p>\n Protected University Information includes but is not limited to: Protected Personal Data (PPD), Personally Identifiable Information (PII), Protected Health Information (PHI), and Protected Student Information (FERPA). Read the policy here<\/a>. \t\t\t\t<\/p>\r\n \t\t\t \t\t\t\r\n \t\t<\/div>\r\n \t\t\n \t\t \n \t\t\t\t<\/div>\r\n \t\t\t<\/div>\r\n \t\t<\/div>\r\n \t\t\n Inbox rules can automatically move mail from your inbox to a selected folder, categorize messages by custom criteria, and much more.<\/p>\n \t\t \r\n \t\t\t\t\tIf you’re attempting to forward mail to a College of Medicine address, please see the Forwarding<\/strong> section above. Do not use inbox rules to forward mail. \t\t\t\t<\/p>\r\n \t\t\t \t\t\t\r\n \t\t<\/div>\r\n \t\t\n \t\t \n \t\t\t\t\tFrom here, you may also make changes to your existing rules using the icons to the right:<\/p>\n \n \t\t<\/li>\n<\/ul>\n<\/li>\n \n \t\t\t\t\tOnce you’ve chosen a condition or action, links to Add another condition<\/strong> or Add another action<\/strong> will appear. \t\t\t\t<\/p>\n<\/p><\/div>\n \n \t\t<\/li>\n \n \t\t\t\t<\/div>\r\n \t\t\t<\/div>\r\n \t\t<\/div>\r\n \t\t\n \t\t \n \t\t\t\t\tIf you have an email selected and you’d like to create a rule that applies to messages like that one, click Create Rule<\/strong> instead of Manage Rules & Alerts<\/strong>. This will bring up a simplified rule creation window tailored to the selected message. For more general rule creation, click Manage Rules & Alerts<\/strong> and continue with these steps. \t\t\t\t<\/p>\n<\/p><\/div>\n \n \t\t<\/li>\n \n \t\t\t\t\tAny conditions, actions, and exceptions that contain underlined values require you to make more specific selections. For example, a condition that triggers on a message arriving “from people or public group” will require you to specify the person or public group. Click on the underlined value to open a window that will let you select the appropriate choice(s). \t\t\t\t<\/p>\n<\/p><\/div>\n \n \t\t<\/li>\n You should now see the rule with a check mark next to it in the list of Email Rules.<\/p>\n \n \t\t\t\t<\/div>\r\n \t\t\t<\/div>\r\n \t\t<\/div>\r\n \t\t\n In Outlook (and other email clients), it’s possible to create rules that only affect the client on which they are configured. This typically happens if you try to create a rule that can’t be processed by Exchange, such as one that prints an email. If you try to create a rule like this, Outlook will warn you that the rule will be client-side only, and it will ask you to confirm.<\/p>\n Client-side rules will not carry over to a new computer, device, alternate email client, or Outlook Online<\/a>. Additionally, it’s difficult to troubleshoot mailbox issues when IT does not have a complete view of the rules impacting your account. Thus, it’s highly recommended to use only server-side rules.<\/p>\n \t\tOutlook Online<\/h3><\/div>\r\n \t\t\t
![\"Exchange](\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/EXOFiltering-BlockSender-1.jpg\")
<\/a><\/strong>This will add the sender to your Blocked Senders<\/strong> list, found in the Blocked senders and domains <\/em>section of your settings.<\/p>\nOutlook for Microsoft 365<\/h3><\/div>\r\n \t\t\t
![\"Outlook](\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/01\/Office365BlockSender-264x300.png\")
<\/a><\/strong>This will add the sender of the selected email to your Blocked Senders<\/strong> list.<\/p>\nManaging Blocked Senders<\/h2>\n \t\t
Outlook Online<\/h3><\/div>\r\n \t\t\t
\n
![\"Exchange](\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/ExchangeOnlineGearIcon.png\")
<\/a><\/strong><\/li>\n![\"Exchange](\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/01\/junkEmailSettings-300x147.png\")
<\/a><\/strong><\/li>\n![\"Add](\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/01\/addBlockedSenderEXO-300x156.png\")
<\/a>\n\n
Outlook for Microsoft 365<\/h3><\/div>\r\n \t\t\t
\n
![\"Outlook](\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/JunkEmailOptions-300x200.png\")
<\/a><\/strong><\/li>\n![\"Outlook](\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/O365BlockedSenders-300x122.png\")
<\/a><\/strong>From here, you can manually add an address or domain to the Blocked Senders<\/strong> list using the Add…<\/strong> button, or you can Edit <\/strong>or Remove<\/strong> entries in your Blocked Senders<\/strong> list.<\/li>\n<\/ol>\nMarking a Sender as Safe<\/h2>\n
Outlook Online<\/h3><\/div>\r\n \t\t\t
\n
<\/a><\/strong><\/li>\n<\/a><\/strong><\/li>\n![\"Exchange](\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/01\/addSafeSenderEXO-300x156.png\")
<\/a><\/strong>\n\n
Outlook for Microsoft 365<\/h3><\/div>\r\n \t\t\t
\n
<\/a><\/strong><\/li>\n![\"Outlook](\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/AddSafeSender-300x128.jpg\")
<\/a><\/li>\n![\"Outlook](\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/01\/addAddress-300x170.png\")
<\/a><\/strong><\/li>\nForwarding<\/h2>\n \t\t
Outlook Online<\/h3><\/div>\r\n \t\t\t
\n
<\/a><\/strong><\/li>\n![\"Exchange](\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/01\/EnableForwarding-300x162.png\")
<\/a><\/li>\n![\"Exchange](\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/01\/ForwardTo-1-300x173.png\")
<\/a><\/strong><\/li>\n<\/ol>\nCreating an Inbox Rule<\/h2>\n
Outlook Online<\/h3><\/div>\r\n \t\t\t
\n
<\/a><\/strong><\/li>\n![\"Exchange](\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/01\/EXOAddANewRule-300x126.png\")
<\/a><\/strong>\n\n
![\"Exchange](\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/01\/EXONewRuleName-300x282.png\")
<\/a><\/li>\n![\"Exchange](\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/01\/EXORuleConditionsActions-300x233.png\")
<\/a>\n![\"Exchange](\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/01\/EXOSaveRule-300x210.png\")
<\/a><\/strong><\/li>\n<\/ol>\nOutlook for Microsoft 365<\/h3><\/div>\r\n \t\t\t
\n
![\"Outlook](\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/OutlookHome-300x146.jpg\")
<\/a><\/li>\n![\"Outlook](\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/ManageRules-300x65.png\")
<\/a><\/strong>\n![\"Outlook](\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/NewRule-300x102.jpg\")
<\/a><\/strong><\/li>\n![\"Outlook](\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/FinishRule-300x297.jpg\")
<\/a><\/strong><\/li>\n<\/ol>\nRemoving Client-Side Rules<\/h2>\n
Outlook for Windows<\/h3><\/div>\r\n \t\t\t
![](\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/DeleteRule.jpg\"){kind=link}