

{"id":8414,"date":"2018-03-15T20:13:40","date_gmt":"2018-03-15T20:13:40","guid":{"rendered":"https:\/\/projects.helpline.w3.uvm.edu\/?post_type=ht_kb&#038;p=8414"},"modified":"2025-05-23T10:40:52","modified_gmt":"2025-05-23T14:40:52","slug":"accessing-network-folders","status":"publish","type":"ht_kb","link":"https:\/\/www.uvm.edu\/it\/dev\/kb\/article\/accessing-network-folders\/","title":{"rendered":"Accessing Network Folders"},"content":{"rendered":"<p>UVM Enterprise Technology Services maintains several services for file storage. Among these are the Zoo Unix environment, available to students and employees, as well as a Windows Shared Drive service hosted on Windows servers and integrated with the CAMPUS Active Directory domain. There are several other more specialized storage services, such as <a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/article\/research-storage\/\">Netfiles Research Storage<\/a> and UVM&#8217;s <a href=\"https:\/\/go.uvm.edu\/silk\">Silk Web Hosting<\/a>. UVM also offers up to a terabyte of <a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/article\/onedrive\/\">OneDrive cloud storage<\/a> to active students, staff, and faculty, as well as 100GB to retired staff and faculty.<\/p>\n    \t\t<div class=\"hts-messages hts-messages--info  hts-messages--withtitle hts-messages--withicon \"   >\r\n    \t\t\t<span class=\"hts-messages__title\">Not sure how to store your data? <\/span>    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\tThe right solution depends on what kind of data you&#8217;re storing and how it is used. If you&#8217;re not sure which solution to use, <a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/submit-a-ticket\/\">submit a help request<\/a>!     \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t\n<h2>Access from the Web\u00a0<i class=\"fa fa-globe \" ><\/i><\/h2>\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>WebFiles<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p><div class=\"hts-messages hts-messages--alert  hts-messages--withtitle hts-messages--withicon \"   >\n    \t\t\t<span class=\"hts-messages__title\">Ad blockers may prevent viewing of files<\/span>    \t\t\t    \t\t\t\t<\/p>\n<p>\n    \t\t\t\t\tConsult your ad blocker&#8217;s documentation on how to &#8220;allowlist&#8221; or &#8220;trust&#8221; the <a href=\"https:\/\/webfiles.uvm.edu\">webfiles.uvm.edu<\/a> page, temporarily disable your ad blocker, or switch to another browser that doesn&#8217;t have an ad blocker installed.     \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/p>\n<p>Webfiles is available to current students, faculty, and staff, and allows you to access your Shared Drive and Zoo Drive files from the web. Webfiles requires Duo, but a VPN connection is <strong>not<\/strong> required.<\/p>\n<ol>\n<li>Visit <a href=\"https:\/\/webfiles.uvm.edu\">https:\/\/webfiles.uvm.edu<\/a>, and sign in with your NetID and password.<a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/02\/WebfilesSignIn.jpg\" rel=\"lightbox-0\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-24992\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/02\/WebfilesSignIn-300x204.jpg\" alt=\"\" width=\"300\" height=\"204\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/02\/WebfilesSignIn-300x204.jpg 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/02\/WebfilesSignIn-50x34.jpg 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/02\/WebfilesSignIn-60x41.jpg 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/02\/WebfilesSignIn-100x68.jpg 100w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/02\/WebfilesSignIn.jpg 722w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/li>\n<li>Proceed through the Duo MFA prompt.<a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/02\/WebfilesDuo.jpg\" rel=\"lightbox-1\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-24993\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/02\/WebfilesDuo-217x300.jpg\" alt=\"\" width=\"217\" height=\"300\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/02\/WebfilesDuo-217x300.jpg 217w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/02\/WebfilesDuo-36x50.jpg 36w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/02\/WebfilesDuo-43x60.jpg 43w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/02\/WebfilesDuo-72x100.jpg 72w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/02\/WebfilesDuo.jpg 606w\" sizes=\"auto, (max-width: 217px) 100vw, 217px\" \/><\/a><\/li>\n<li>Your network folders will appear in the left pane of the browser.<a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/02\/WebfilesSuccess.jpg\" rel=\"lightbox-2\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-24995\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/02\/WebfilesSuccess-300x87.jpg\" alt=\"\" width=\"300\" height=\"87\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/02\/WebfilesSuccess-300x87.jpg 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/02\/WebfilesSuccess-1024x299.jpg 1024w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/02\/WebfilesSuccess-768x224.jpg 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/02\/WebfilesSuccess-50x15.jpg 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/02\/WebfilesSuccess-60x17.jpg 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/02\/WebfilesSuccess-100x29.jpg 100w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/02\/WebfilesSuccess.jpg 1283w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/li>\n<\/ol>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n<h2>Shared Drive<\/h2>\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Windows 10<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p><div class=\"hts-messages hts-messages--alert  hts-messages--withtitle hts-messages--withicon \"   >\n    \t\t\t<span class=\"hts-messages__title\">Shared Drive Folder Access is Provisioned<\/span>    \t\t\t    \t\t\t\t<\/p>\n<p>\n    \t\t\t\t\tYour supervisor can email <a href=\"mailto:helpline@uvm.edu\">helpline@uvm.edu<\/a> to request access to departmental shared folders on your behalf.     \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/p>\n<p><div class=\"hts-messages hts-messages--info  hts-messages--withtitle hts-messages--withicon shrink\"   >\n    \t\t\t<span class=\"hts-messages__title\">Mapping Network Folders Requires VPN<\/span>    \t\t\t    \t\t\t\t<\/p>\n<p>\n    \t\t\t\t\tYou must use the <a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/article\/sslvpn2\/\" target=\"_blank\" rel=\"noopener\">Cisco Secure Client VPN app<\/a> when mapping Network Folders <strong>from Off-Campus<\/strong>.     \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/p>\n<ol>\n<li>Press the\u00a0<i class=\"fa fa-windows \" ><\/i> + <strong>E<\/strong> keys on your keyboard to open the File Explorer.<\/li>\n<li>Select\u00a0<strong>This PC <\/strong>and go to the <strong>Computer<\/strong> tab, and then select<strong> Map network drive<\/strong> from the toolbar that appears.<br \/>\n<a href=\"https:\/\/projects.helpline.w3.uvm.edu\/wp-content\/uploads\/2018\/03\/mapNetworkDrive.png\" rel=\"lightbox-3\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-8619\" src=\"https:\/\/projects.helpline.w3.uvm.edu\/wp-content\/uploads\/2018\/03\/mapNetworkDrive.png\" alt=\"\" width=\"728\" height=\"414\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/mapNetworkDrive.png 728w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/mapNetworkDrive-300x171.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/mapNetworkDrive-50x28.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/mapNetworkDrive-60x34.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/mapNetworkDrive-100x57.png 100w\" sizes=\"auto, (max-width: 728px) 100vw, 728px\" \/><\/a><\/li>\n<li>Select an available drive letter from the drop-down menu, and then enter the following folder address: <strong>\\\\files.uvm.edu\\shared<\/strong><a href=\"https:\/\/projects.helpline.w3.uvm.edu\/wp-content\/uploads\/2018\/03\/2-1.png\" rel=\"lightbox-4\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-8620\" src=\"https:\/\/projects.helpline.w3.uvm.edu\/wp-content\/uploads\/2018\/03\/2-1.png\" alt=\"\" width=\"589\" height=\"304\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/2-1.png 589w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/2-1-300x155.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/2-1-50x26.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/2-1-60x31.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/2-1-100x52.png 100w\" sizes=\"auto, (max-width: 589px) 100vw, 589px\" \/><\/a><\/li>\n<li>Make sure that both &#8220;Reconnect at sign-in&#8221; and &#8220;Connect using different credentials&#8221; are checked, and then click <strong>Finish<\/strong> to bring up a prompt to enter your credentials.<\/li>\n<li>You&#8217;ll be prompted for your credentials &#8211; pay special attention to the username format, being sure to include\u00a0<strong>CAMPUS\\<\/strong> before your NetID.\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><strong>Username:<\/strong> CAMPUS\\netid<br \/>\n<strong>Password:<\/strong> Your NetID password<br \/>\n<a href=\"https:\/\/projects.helpline.w3.uvm.edu\/wp-content\/uploads\/2018\/03\/3.png\" rel=\"lightbox-5\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-8621\" src=\"https:\/\/projects.helpline.w3.uvm.edu\/wp-content\/uploads\/2018\/03\/3.png\" alt=\"\" width=\"456\" height=\"358\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/3.png 456w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/3-300x236.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/3-50x39.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/3-60x47.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/3-100x79.png 100w\" sizes=\"auto, (max-width: 456px) 100vw, 456px\" \/><\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li>After authenticating, your shared folders will appear in the File Explorer.<br \/>\n<a href=\"https:\/\/projects.helpline.w3.uvm.edu\/wp-content\/uploads\/2018\/03\/4.png\" rel=\"lightbox-6\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-8622\" src=\"https:\/\/projects.helpline.w3.uvm.edu\/wp-content\/uploads\/2018\/03\/4.png\" alt=\"\" width=\"472\" height=\"218\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/4.png 472w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/4-300x139.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/4-50x23.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/4-60x28.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/4-100x46.png 100w\" sizes=\"auto, (max-width: 472px) 100vw, 472px\" \/><\/a><\/li>\n<\/ol>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Windows 11<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p><div class=\"hts-messages hts-messages--alert  hts-messages--withtitle hts-messages--withicon \"   >\n    \t\t\t<span class=\"hts-messages__title\">Shared Drive Folder Access is Provisioned<\/span>    \t\t\t    \t\t\t\t<\/p>\n<p>\n    \t\t\t\t\tYour supervisor can email <a href=\"mailto:helpline@uvm.edu\">helpline@uvm.edu<\/a> to request access to departmental shared folders on your behalf.     \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/p>\n<p><div class=\"hts-messages hts-messages--info  hts-messages--withtitle hts-messages--withicon shrink\"   >\n    \t\t\t<span class=\"hts-messages__title\">Mapping Network Folders Requires VPN<\/span>    \t\t\t    \t\t\t\t<\/p>\n<p>\n    \t\t\t\t\tYou must use the <a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/article\/sslvpn2\/\" target=\"_blank\" rel=\"noopener\">Cisco Secure Client VPN app<\/a> when mapping Network Folders <strong>from Off-Campus<\/strong>.     \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/p>\n<ol>\n<li>Press the\u00a0<i class=\"fa fa-windows \" ><\/i> + <strong>E<\/strong> keys on your keyboard to open the File Explorer<\/li>\n<li>Select\u00a0<strong>This PC <\/strong>on the left side of the window.<\/li>\n<li>Click the three dots on the toolbar to view more options, and then select <strong>Map network drive.<a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/MapNetworkDriveWin11-1.png\" rel=\"lightbox-7\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-23963\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/MapNetworkDriveWin11-1-300x187.png\" alt=\"\" width=\"300\" height=\"187\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/MapNetworkDriveWin11-1-300x187.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/MapNetworkDriveWin11-1-768x480.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/MapNetworkDriveWin11-1-50x31.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/MapNetworkDriveWin11-1-60x37.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/MapNetworkDriveWin11-1-100x62.png 100w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/MapNetworkDriveWin11-1.png 866w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/strong><\/li>\n<li>Select an available drive letter from the drop-down menu, and then enter the following folder address: <strong>\\\\files.uvm.edu\\shared<a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/sharedFolderAddress.png\" rel=\"lightbox-8\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-23966\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/sharedFolderAddress-300x174.png\" alt=\"\" width=\"300\" height=\"174\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/sharedFolderAddress-300x174.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/sharedFolderAddress-50x29.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/sharedFolderAddress-60x35.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/sharedFolderAddress-100x58.png 100w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/sharedFolderAddress.png 612w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/strong><\/li>\n<li>Make sure that both &#8220;Reconnect at sign-in&#8221; and &#8220;Connect using different credentials&#8221; are checked, and then click <strong>Finish <\/strong>to bring up a prompt to enter your credentials.<a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/checkBoxesShared.png\" rel=\"lightbox-9\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-23967\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/checkBoxesShared-300x174.png\" alt=\"\" width=\"300\" height=\"174\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/checkBoxesShared-300x174.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/checkBoxesShared-50x29.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/checkBoxesShared-60x35.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/checkBoxesShared-100x58.png 100w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/checkBoxesShared.png 612w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/li>\n<li>Enter your NetID and password, check the box labeled\u00a0<strong>Remember my credentials<\/strong>, and click\u00a0<strong>OK.<a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/enterNetworkCreds.png\" rel=\"lightbox-10\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-23968\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/enterNetworkCreds-300x263.png\" alt=\"\" width=\"300\" height=\"263\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/enterNetworkCreds-300x263.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/enterNetworkCreds-50x44.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/enterNetworkCreds-60x53.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/enterNetworkCreds-100x88.png 100w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/enterNetworkCreds.png 445w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/strong>\n<div class=\"hts-messages hts-messages--alert  hts-messages--withtitle hts-messages--withicon shrink\"   >\n    \t\t\t<span class=\"hts-messages__title\">May require more specific credentials<\/span>    \t\t\t    \t\t\t\t<\/p>\n<p>\n    \t\t\t\t\tIf &#8220;Domain: CAMPUS&#8221; does not appear in this window, add &#8220;CAMPUS\\&#8221; before your NetID    \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/li>\n<li>You should now see <strong>Shared Drive<\/strong> under <strong>Network Locations<\/strong> in <strong>This PC.<\/strong><a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/SharedMapped.png\" rel=\"lightbox-11\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-23962\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/SharedMapped-300x165.png\" alt=\"\" width=\"300\" height=\"165\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/SharedMapped-300x165.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/SharedMapped-768x423.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/SharedMapped-50x28.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/SharedMapped-60x33.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/SharedMapped-100x55.png 100w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/SharedMapped.png 967w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/li>\n<\/ol>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>macOS<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p><div class=\"hts-messages hts-messages--info  hts-messages--withtitle hts-messages--withicon shrink\"   >\n    \t\t\t<span class=\"hts-messages__title\">Connecting to a Network Folder Requires VPN<\/span>    \t\t\t    \t\t\t\t<\/p>\n<p>\n    \t\t\t\t\tYou must use the <a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/article\/sslvpn2\/\" target=\"_blank\" rel=\"noopener\">Cisco Secure Client VPN app<\/a> when mapping Network Folders <strong>from Off-Campus<\/strong>.     \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/p>\n<p><div class=\"hts-messages hts-messages--alert  hts-messages--withtitle hts-messages--withicon \"   >\n    \t\t\t<span class=\"hts-messages__title\">Shared Drive Folder Access is Provisioned<\/span>    \t\t\t    \t\t\t\t<\/p>\n<p>\n    \t\t\t\t\tYour supervisor can email <a href=\"mailto:helpline@uvm.edu\">helpline@uvm.edu<\/a> to request access to departmental shared folders on your behalf.     \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/p>\n<ol>\n<li>Open <strong>Finder<\/strong> from the dock.<\/li>\n<li>Click\u00a0<strong>Go<\/strong> in the menu bar at the top of the screen, and then select <strong>Connect to Server.<a href=\"https:\/\/projects.helpline.w3.uvm.edu\/wp-content\/uploads\/2018\/03\/1.png\" rel=\"lightbox-12\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-8556 size-full\" src=\"https:\/\/projects.helpline.w3.uvm.edu\/wp-content\/uploads\/2018\/03\/1.png\" alt=\"\" width=\"223\" height=\"247\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/1.png 223w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/1-45x50.png 45w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/1-54x60.png 54w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/1-90x100.png 90w\" sizes=\"auto, (max-width: 223px) 100vw, 223px\" \/><\/a><\/strong><\/li>\n<li>Enter the Shared drive server address: <strong>smb<\/strong><strong>:\/\/files.uvm.edu\/shared<\/strong> and click<strong> Connect.<\/strong><strong><a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/shared_smb_macos.png\" rel=\"lightbox-13\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-22616 size-full\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/shared_smb_macos.png\" alt=\"\" width=\"490\" height=\"242\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/shared_smb_macos.png 490w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/shared_smb_macos-300x148.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/shared_smb_macos-50x25.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/shared_smb_macos-60x30.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/shared_smb_macos-100x49.png 100w\" sizes=\"auto, (max-width: 490px) 100vw, 490px\" \/><\/a><\/strong><\/li>\n<li>Enter your UVM NetID and password, and then click <strong>Connect.<\/strong><br \/>\n<a href=\"https:\/\/projects.helpline.w3.uvm.edu\/wp-content\/uploads\/2018\/03\/1Shared.png\" rel=\"lightbox-14\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-8560\" src=\"https:\/\/projects.helpline.w3.uvm.edu\/wp-content\/uploads\/2018\/03\/1Shared.png\" alt=\"\" width=\"440\" height=\"294\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/1Shared.png 440w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/1Shared-300x200.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/1Shared-50x33.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/1Shared-60x40.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/1Shared-100x67.png 100w\" sizes=\"auto, (max-width: 440px) 100vw, 440px\" \/><\/a>    \t\t<\/p>\n<div class=\"hts-messages hts-messages--alert  hts-messages--withtitle hts-messages--withicon \"   >\n    \t\t\t<span class=\"hts-messages__title\">Unable to authenticate?<\/span>    \t\t\t    \t\t\t\t<\/p>\n<p>\n    \t\t\t\t\tIf your credentials aren&#8217;t working, try adding &#8220;campus\\&#8221; before your NetID.    \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/li>\n<li>Upon entering your credentials, you should have access to your network folder.<br \/>\n<a href=\"https:\/\/projects.helpline.w3.uvm.edu\/wp-content\/uploads\/2018\/03\/2Shared.png\" rel=\"lightbox-15\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-8562\" src=\"https:\/\/projects.helpline.w3.uvm.edu\/wp-content\/uploads\/2018\/03\/2Shared.png\" alt=\"\" width=\"80\" height=\"109\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/2Shared.png 80w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/2Shared-37x50.png 37w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/2Shared-44x60.png 44w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/2Shared-73x100.png 73w\" sizes=\"auto, (max-width: 80px) 100vw, 80px\" \/><\/a><\/li>\n<\/ol>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Linux<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<div class=\"hts-messages hts-messages--alert   hts-messages--withicon \"   >\n<p>\n    \t\t\t\t\tWe&#8217;re unable to provide distribution-specific guides due to the considerable variation of desktop environments and package management between Linux distributions.<\/p>\n<p>Please use the server path below as a reference for connecting your Linux machine to your desired network folder.    \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/p>\n<p><strong>Shared Drive<br \/>\n<\/strong><\/p>\n<pre>cifs:\/\/files.uvm.edu\/shared<\/pre>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n<h2>Zoo<\/h2>\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Windows 10<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p><div class=\"hts-messages hts-messages--info  hts-messages--withtitle hts-messages--withicon shrink\"   >\n    \t\t\t<span class=\"hts-messages__title\">Mapping Network Folders Requires VPN<\/span>    \t\t\t    \t\t\t\t<\/p>\n<p>\n    \t\t\t\t\tYou must use the <a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/article\/sslvpn2\/\" target=\"_blank\" rel=\"noopener\">Cisco Secure Client VPN app<\/a> when mapping Network Folders <strong>from Off-Campus<\/strong>.     \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/p>\n<ol>\n<li>Press the\u00a0<i class=\"fa fa-windows \" ><\/i> + <strong>E<\/strong> keys on your keyboard to open the File Explorer.<\/li>\n<li>Select\u00a0<strong>This PC <\/strong>and go to the <strong>Computer<\/strong> tab, and then select<strong> Map network drive<\/strong> from the toolbar that appears.<br \/>\n<a href=\"https:\/\/projects.helpline.w3.uvm.edu\/wp-content\/uploads\/2018\/03\/mapNetworkDrive.png\" rel=\"lightbox-3\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-8619\" src=\"https:\/\/projects.helpline.w3.uvm.edu\/wp-content\/uploads\/2018\/03\/mapNetworkDrive.png\" alt=\"\" width=\"728\" height=\"414\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/mapNetworkDrive.png 728w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/mapNetworkDrive-300x171.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/mapNetworkDrive-50x28.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/mapNetworkDrive-60x34.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/mapNetworkDrive-100x57.png 100w\" sizes=\"auto, (max-width: 728px) 100vw, 728px\" \/><\/a><\/li>\n<li>Select an available drive letter from the drop-down menu, and then enter<strong> \\\\zoofiles.uvm.edu\\your_netid<\/strong> as the <strong>Folder<\/strong> address.\n<ul>\n<li>Make sure that both &#8220;Reconnect at sign-in&#8221; and &#8220;Connect using different credentials&#8221; are checked. Then click the\u00a0<strong>Finish<\/strong> button<a href=\"https:\/\/projects.helpline.w3.uvm.edu\/wp-content\/uploads\/2018\/03\/1-4.png\" rel=\"lightbox-17\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-8632\" src=\"https:\/\/projects.helpline.w3.uvm.edu\/wp-content\/uploads\/2018\/03\/1-4.png\" alt=\"\" width=\"614\" height=\"454\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/1-4.png 614w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/1-4-300x222.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/1-4-50x37.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/1-4-60x44.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/1-4-100x74.png 100w\" sizes=\"auto, (max-width: 614px) 100vw, 614px\" \/><\/a><\/li>\n<\/ul>\n<\/li>\n<li>You&#8217;ll be prompted for your credentials &#8211; pay special attention to the username format, being sure to include\u00a0<strong>CAMPUS\\<\/strong> before your NetID.\n<ul>\n<li><strong>Username:<\/strong> CAMPUS\\netid<br \/>\n<strong>Password:<\/strong> Your NetID password<br \/>\n<a href=\"https:\/\/projects.helpline.w3.uvm.edu\/wp-content\/uploads\/2018\/03\/2-3.png\" rel=\"lightbox-18\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-8633\" src=\"https:\/\/projects.helpline.w3.uvm.edu\/wp-content\/uploads\/2018\/03\/2-3.png\" alt=\"\" width=\"456\" height=\"358\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/2-3.png 456w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/2-3-300x236.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/2-3-50x39.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/2-3-60x47.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/2-3-100x79.png 100w\" sizes=\"auto, (max-width: 456px) 100vw, 456px\" \/><\/a><\/li>\n<\/ul>\n<\/li>\n<li>After authenticating, your Zoo folder will appear in the File Explorer.<br \/>\n<a href=\"https:\/\/projects.helpline.w3.uvm.edu\/wp-content\/uploads\/2018\/03\/3-1.png\" rel=\"lightbox-19\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-8634\" src=\"https:\/\/projects.helpline.w3.uvm.edu\/wp-content\/uploads\/2018\/03\/3-1.png\" alt=\"\" width=\"669\" height=\"415\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/3-1.png 669w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/3-1-300x186.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/3-1-50x31.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/3-1-60x37.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/3-1-100x62.png 100w\" sizes=\"auto, (max-width: 669px) 100vw, 669px\" \/><\/a><\/li>\n<\/ol>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Windows 11<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p><div class=\"hts-messages hts-messages--info  hts-messages--withtitle hts-messages--withicon shrink\"   >\n    \t\t\t<span class=\"hts-messages__title\">Mapping Network Folders Requires VPN<\/span>    \t\t\t    \t\t\t\t<\/p>\n<p>\n    \t\t\t\t\tYou must use the <a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/article\/sslvpn2\/\" target=\"_blank\" rel=\"noopener\">Cisco Secure Client VPN app<\/a> when mapping Network Folders <strong>from Off-Campus<\/strong>.     \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/p>\n<ol>\n<li>Press the\u00a0<i class=\"fa fa-windows \" ><\/i> + <strong>E<\/strong> keys on your keyboard to open the File Explorer.<\/li>\n<li>Select\u00a0<strong>This PC <\/strong>on the left side of the window.<\/li>\n<li>Click the three dots on the toolbar to view more options, and then select <strong>Map network drive.<a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/02\/mapZooWin11.png\" rel=\"lightbox-20\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-25004\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/02\/mapZooWin11-300x178.png\" alt=\"\" width=\"300\" height=\"178\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/02\/mapZooWin11-300x178.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/02\/mapZooWin11-768x457.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/02\/mapZooWin11-50x30.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/02\/mapZooWin11-60x36.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/02\/mapZooWin11-100x59.png 100w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/02\/mapZooWin11.png 903w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/strong><\/li>\n<li>Select an available drive letter from the drop-down menu, and then enter the following folder address, substituting in your NetID: <strong>\\\\zoofiles.uvm.edu\\your_netid<a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/02\/zooAddress.png\" rel=\"lightbox-21\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-25007\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/02\/zooAddress-300x188.png\" alt=\"\" width=\"300\" height=\"188\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/02\/zooAddress-300x188.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/02\/zooAddress-50x31.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/02\/zooAddress-60x38.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/02\/zooAddress-100x63.png 100w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/02\/zooAddress.png 606w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/strong><\/li>\n<li>Make sure that both &#8220;Reconnect at sign-in&#8221; and &#8220;Connect using different credentials&#8221; are checked, and then click <strong>Finish <\/strong>to bring up a prompt to enter your credentials.<a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/02\/mapZooFinish.png\" rel=\"lightbox-22\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-25008\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/02\/mapZooFinish-300x188.png\" alt=\"\" width=\"300\" height=\"188\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/02\/mapZooFinish-300x188.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/02\/mapZooFinish-50x31.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/02\/mapZooFinish-60x38.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/02\/mapZooFinish-100x63.png 100w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/02\/mapZooFinish.png 606w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/li>\n<li>Enter your NetID and password, check the box labeled\u00a0<strong>Remember my credentials<\/strong>, and click\u00a0<strong>OK.<a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/enterNetworkCreds.png\" rel=\"lightbox-10\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-23968\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/enterNetworkCreds-300x263.png\" alt=\"\" width=\"300\" height=\"263\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/enterNetworkCreds-300x263.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/enterNetworkCreds-50x44.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/enterNetworkCreds-60x53.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/enterNetworkCreds-100x88.png 100w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/enterNetworkCreds.png 445w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/strong>\n<div class=\"hts-messages hts-messages--alert  hts-messages--withtitle hts-messages--withicon shrink\"   >\n    \t\t\t<span class=\"hts-messages__title\">May require more specific credentials<\/span>    \t\t\t    \t\t\t\t<\/p>\n<p>\n    \t\t\t\t\tIf &#8220;Domain: CAMPUS&#8221; does not appear in this window, add &#8220;CAMPUS\\&#8221; before your NetID    \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/li>\n<li>You should now see your <strong>Zoo Folder<\/strong> under <strong>Network Locations<\/strong> in <strong>This PC.<a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/02\/ZooMapped.png\" rel=\"lightbox-24\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-25012\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/02\/ZooMapped-300x199.png\" alt=\"\" width=\"300\" height=\"199\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/02\/ZooMapped-300x199.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/02\/ZooMapped-768x510.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/02\/ZooMapped-50x33.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/02\/ZooMapped-60x40.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/02\/ZooMapped-100x66.png 100w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/02\/ZooMapped.png 904w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/strong><\/li>\n<\/ol>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>macOS<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p><div class=\"hts-messages hts-messages--info  hts-messages--withtitle hts-messages--withicon shrink\"   >\n    \t\t\t<span class=\"hts-messages__title\">Connecting to a Network Folder Requires VPN<\/span>    \t\t\t    \t\t\t\t<\/p>\n<p>\n    \t\t\t\t\tYou must use the <a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/article\/sslvpn2\/\" target=\"_blank\" rel=\"noopener\">Cisco Secure Client VPN app<\/a> when mapping Network Folders <strong>from Off-Campus<\/strong>.     \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/p>\n<ol>\n<li>Open <strong>Finder<\/strong> from the dock.<\/li>\n<li>Click\u00a0<strong>Go<\/strong> in the menu bar at the top of the screen, and then select <strong>Connect to Server.<\/strong><strong><a href=\"https:\/\/projects.helpline.w3.uvm.edu\/wp-content\/uploads\/2018\/03\/1.png\" rel=\"lightbox-12\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-8556 size-full\" src=\"https:\/\/projects.helpline.w3.uvm.edu\/wp-content\/uploads\/2018\/03\/1.png\" alt=\"\" width=\"223\" height=\"247\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/1.png 223w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/1-45x50.png 45w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/1-54x60.png 54w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/1-90x100.png 90w\" sizes=\"auto, (max-width: 223px) 100vw, 223px\" \/><\/a><\/strong><\/li>\n<li>Enter the Zoo server address: <strong>smb:\/\/zoofiles.uvm.edu\/your_netid\u00a0<\/strong>then click<strong> Connect.<br \/>\n<a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/zoofiles_smb_macos.png\" rel=\"lightbox-26\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-22618 size-full\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/zoofiles_smb_macos.png\" alt=\"\" width=\"499\" height=\"245\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/zoofiles_smb_macos.png 499w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/zoofiles_smb_macos-300x147.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/zoofiles_smb_macos-50x25.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/zoofiles_smb_macos-60x29.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/zoofiles_smb_macos-100x49.png 100w\" sizes=\"auto, (max-width: 499px) 100vw, 499px\" \/><\/a><br \/>\n<\/strong><\/li>\n<li>Enter your UVM NetID and password, and then click <strong>Connect.<br \/>\n<a href=\"https:\/\/projects.helpline.w3.uvm.edu\/wp-content\/uploads\/2018\/03\/1zoo.png\" rel=\"lightbox-27\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-8578\" src=\"https:\/\/projects.helpline.w3.uvm.edu\/wp-content\/uploads\/2018\/03\/1zoo.png\" alt=\"\" width=\"440\" height=\"293\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/1zoo.png 440w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/1zoo-300x200.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/1zoo-50x33.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/1zoo-60x40.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/1zoo-100x67.png 100w\" sizes=\"auto, (max-width: 440px) 100vw, 440px\" \/><\/a><\/strong>    \t\t<\/p>\n<div class=\"hts-messages hts-messages--alert  hts-messages--withtitle hts-messages--withicon \"   >\n    \t\t\t<span class=\"hts-messages__title\">Unable to authenticate?<\/span>    \t\t\t    \t\t\t\t<\/p>\n<p>\n    \t\t\t\t\tIf your credentials aren&#8217;t working, try adding &#8220;campus\\&#8221; before your NetID.    \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/li>\n<li>Upon entering your credentials, you should have access to your network folder.<br \/>\n<a href=\"https:\/\/projects.helpline.w3.uvm.edu\/wp-content\/uploads\/2018\/03\/netidShare.png\" rel=\"lightbox-28\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-8570\" src=\"https:\/\/projects.helpline.w3.uvm.edu\/wp-content\/uploads\/2018\/03\/netidShare.png\" alt=\"\" width=\"83\" height=\"105\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/netidShare.png 83w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/netidShare-40x50.png 40w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/netidShare-47x60.png 47w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/netidShare-79x100.png 79w\" sizes=\"auto, (max-width: 83px) 100vw, 83px\" \/><\/a><\/li>\n<\/ol>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Linux<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<div class=\"hts-messages hts-messages--alert   hts-messages--withicon \"   >\n<p>\n    \t\t\t\t\tWe&#8217;re unable to provide distribution-specific guides due to the considerable variation of desktop environments and package management between Linux distributions.<\/p>\n<p>Please use the server path below as a reference for connecting your Linux machine to your desired network folder.    \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/p>\n<p><strong>Zoo<\/strong><\/p>\n<pre>cifs:\/\/zoofiles.uvm.edu\/your_netid<\/pre>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Zoo via FileZilla (sftp, cross-platform)<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t\n<div class=\"hts-messages hts-messages--info  hts-messages--withtitle hts-messages--withicon shrink\"   >\n    \t\t\t<span class=\"hts-messages__title\">Duo MFA is required for off-campus access to Zoo<\/span>    \t\t\t    \t\t\t\t<\/p>\n<p>\n    \t\t\t\t\t<a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/article\/duo-multi-factor-authentication\/\">Click here for instructions on adding a Duo MFA device.<\/a>     \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/p>\n<ol>\n<li>If you don&#8217;t yet have FileZilla, download it from <a href=\"https:\/\/software.uvm.edu\">software.uvm.edu<\/a> and install it.<\/li>\n<li>Launch the <strong>FileZilla<\/strong> application.<a href=\"https:\/\/projects.helpline.w3.uvm.edu\/wp-content\/uploads\/2018\/03\/FileZilla_Icon.png\" rel=\"lightbox-29\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-18369\" src=\"https:\/\/projects.helpline.w3.uvm.edu\/wp-content\/uploads\/2018\/03\/FileZilla_Icon.png\" alt=\"\" width=\"103\" height=\"136\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/FileZilla_Icon.png 103w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/FileZilla_Icon-38x50.png 38w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/FileZilla_Icon-45x60.png 45w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/FileZilla_Icon-76x100.png 76w\" sizes=\"auto, (max-width: 103px) 100vw, 103px\" \/><\/a><\/li>\n<li>Click\u00a0<strong>File <\/strong>in the top left corner, and then select <strong>Site Manager.<br \/>\n<a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/MacZuo_file-sitemanager.png\" rel=\"lightbox-30\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-21014\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/MacZuo_file-sitemanager.png\" alt=\"\" width=\"256\" height=\"94\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/MacZuo_file-sitemanager.png 534w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/MacZuo_file-sitemanager-300x110.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/MacZuo_file-sitemanager-50x18.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/MacZuo_file-sitemanager-60x22.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/MacZuo_file-sitemanager-100x37.png 100w\" sizes=\"auto, (max-width: 256px) 100vw, 256px\" \/><\/a><\/strong><\/li>\n<li>Create a <strong>New Site<\/strong>, enter the following additional details under the General tab, and then click <strong>Connect.<\/strong><br \/>\n<strong>Protocol:<\/strong> SFTP<br \/>\n<strong>Host: <\/strong>zoo.uvm.edu<br \/>\n<strong>Port: <\/strong>22<br \/>\n<strong>Logon Type:<\/strong> Interactive<br \/>\n<strong>User name:<\/strong>\u00a0<em>Your NetID<\/em><br \/>\n<a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/MacZuo_SiteManager.png\" rel=\"lightbox-31\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-21015\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/MacZuo_SiteManager.png\" alt=\"\" width=\"522\" height=\"268\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/MacZuo_SiteManager.png 1630w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/MacZuo_SiteManager-300x154.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/MacZuo_SiteManager-1024x525.png 1024w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/MacZuo_SiteManager-768x394.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/MacZuo_SiteManager-50x26.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/MacZuo_SiteManager-1536x788.png 1536w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/MacZuo_SiteManager-60x31.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/MacZuo_SiteManager-100x51.png 100w\" sizes=\"auto, (max-width: 522px) 100vw, 522px\" \/><\/a><\/li>\n<li>Enter your NetID password when prompted and click <strong>OK.<br \/>\n<a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/MacZuo_EnterPW.png\" rel=\"lightbox-32\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-21016\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/MacZuo_EnterPW.png\" alt=\"\" width=\"291\" height=\"275\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/MacZuo_EnterPW.png 620w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/MacZuo_EnterPW-300x284.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/MacZuo_EnterPW-50x47.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/MacZuo_EnterPW-60x57.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/MacZuo_EnterPW-100x95.png 100w\" sizes=\"auto, (max-width: 291px) 100vw, 291px\" \/><\/a><\/strong><\/li>\n<li>Enter either <a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/article\/duo-multi-factor-authentication\/#login-with-duo-mobile-generated-codes\"> a generated code<\/a> or the corresponding number to the Duo device you wish to use, and then click <strong>OK.<\/strong><br \/>\n<a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/MacZuo_ChooseMFA.png\" rel=\"lightbox-33\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-21017\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/MacZuo_ChooseMFA.png\" alt=\"\" width=\"317\" height=\"357\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/MacZuo_ChooseMFA.png 598w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/MacZuo_ChooseMFA-267x300.png 267w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/MacZuo_ChooseMFA-44x50.png 44w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/MacZuo_ChooseMFA-53x60.png 53w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/MacZuo_ChooseMFA-89x100.png 89w\" sizes=\"auto, (max-width: 317px) 100vw, 317px\" \/><\/a><\/li>\n<\/ol>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Zoo via Fetch (sftp, macOS)<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<p><\/p>\n<div class=\"hts-messages hts-messages--info   hts-messages--withicon shrink\"   >\n<p>\n    \t\t\t\t\tIf Fetch is not installed on your machine, you can download it <a href=\"https:\/\/www.uvm.edu\/software\/\">from the UVM Software page<\/a>.    \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/p>\n<ol>\n<li>Launch the <strong>Fetch<\/strong> application.<\/li>\n<li>Enter the following connection settings:<br \/>\n<strong>Hostname:<\/strong> zoo.uvm.edu<br \/>\n<strong>Username:<\/strong> your NetID<br \/>\n<strong>Connect using:<\/strong> SFTP<br \/>\n<strong>Password:<\/strong> your NetID password<br \/>\n<a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/init_signin_fetch_zoo.png\" rel=\"lightbox-34\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-21080 size-medium\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/init_signin_fetch_zoo-300x173.png\" alt=\"\" width=\"300\" height=\"173\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/init_signin_fetch_zoo-300x173.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/init_signin_fetch_zoo-50x29.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/init_signin_fetch_zoo-60x35.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/init_signin_fetch_zoo-100x58.png 100w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/init_signin_fetch_zoo.png 458w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/li>\n<li>Enter either an existing Duo code OR a number representing your desired method of multifactor authentication, and then click <strong>OK.<\/strong><br \/>\n<a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/duo_options_fetch_zoo.png\" rel=\"lightbox-35\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-21081\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/duo_options_fetch_zoo-300x167.png\" alt=\"\" width=\"300\" height=\"167\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/duo_options_fetch_zoo-300x167.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/duo_options_fetch_zoo-50x28.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/duo_options_fetch_zoo-60x33.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/duo_options_fetch_zoo-100x56.png 100w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/duo_options_fetch_zoo.png 432w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/li>\n<li>Complete the Duo authentication prompt matching your entry above.<\/li>\n<\/ol>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n<h2>Netfiles<\/h2>\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Windows 10<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p><div class=\"hts-messages hts-messages--info  hts-messages--withtitle hts-messages--withicon shrink\"   >\n    \t\t\t<span class=\"hts-messages__title\">Mapping Network Folders Requires VPN<\/span>    \t\t\t    \t\t\t\t<\/p>\n<p>\n    \t\t\t\t\tYou must use the <a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/article\/sslvpn2\/\" target=\"_blank\" rel=\"noopener\">Cisco Secure Client VPN app<\/a> when mapping Network Folders <strong>from Off-Campus<\/strong>.     \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/p>\n<ol>\n<li>Press the\u00a0<i class=\"fa fa-windows \" ><\/i> + <strong>E<\/strong> keys on your keyboard to open the File Explorer.<\/li>\n<li>Select\u00a0<strong>This PC <\/strong>and go to the <strong>Computer<\/strong> tab, and then select<strong> Map network drive<\/strong> from the toolbar that appears.<br \/>\n<a href=\"https:\/\/projects.helpline.w3.uvm.edu\/wp-content\/uploads\/2018\/03\/mapNetworkDrive.png\" rel=\"lightbox-3\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-8619\" src=\"https:\/\/projects.helpline.w3.uvm.edu\/wp-content\/uploads\/2018\/03\/mapNetworkDrive.png\" alt=\"\" width=\"728\" height=\"414\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/mapNetworkDrive.png 728w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/mapNetworkDrive-300x171.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/mapNetworkDrive-50x28.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/mapNetworkDrive-60x34.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/mapNetworkDrive-100x57.png 100w\" sizes=\"auto, (max-width: 728px) 100vw, 728px\" \/><\/a><\/li>\n<li>Select an available drive letter from the drop-down menu, and then enter <strong>\\\\name-of-server\\name-of-share<\/strong> for the <strong>Folder<\/strong> address. <strong><a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/mapNetfiles.png\" rel=\"lightbox-37\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-28230\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/mapNetfiles-300x205.png\" alt=\"Enter the address of your NetFiles share.\" width=\"300\" height=\"205\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/mapNetfiles-300x205.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/mapNetfiles-50x34.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/mapNetfiles-60x41.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/mapNetfiles-100x68.png 100w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/mapNetfiles.png 608w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/strong>\n<div class=\"hts-messages hts-messages--info  hts-messages--withtitle hts-messages--withicon shrink\"   >\n    \t\t\t<span class=\"hts-messages__title\">Not sure what to enter for a server or share name?<\/span>    \t\t\t    \t\t\t\t<\/p>\n<p>\n    \t\t\t\t\tYou can view any shares you manage and see their server locations at <a href=\"https:\/\/research-storage.uvm.edu\">research-storage.uvm.edu<\/a>. If you need to connect to a share managed by somebody else, you can ask that person for the server and share name.    \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/li>\n<li>Make sure that both &#8220;Reconnect at sign-in&#8221; and &#8220;Connect using different credentials&#8221; are checked, and then click <strong>Finish<\/strong> to bring up a prompt to enter your credentials.<a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/mapNetfilesFinish.png\" rel=\"lightbox-38\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-28231\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/mapNetfilesFinish-300x205.png\" alt=\"Check both boxes and click Finish.\" width=\"300\" height=\"205\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/mapNetfilesFinish-300x205.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/mapNetfilesFinish-50x34.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/mapNetfilesFinish-60x41.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/mapNetfilesFinish-100x68.png 100w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/mapNetfilesFinish.png 608w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/li>\n<li>Enter your NetID and password, check the box labeled\u00a0<strong>Remember my credentials<\/strong>, and click\u00a0<strong>OK.<a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/enterNetworkCredsNetfiles.png\" rel=\"lightbox-39\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-28232\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/enterNetworkCredsNetfiles-300x264.png\" alt=\"Enter your credentials to connect to NetFiles.\" width=\"300\" height=\"264\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/enterNetworkCredsNetfiles-300x264.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/enterNetworkCredsNetfiles-50x44.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/enterNetworkCredsNetfiles-60x53.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/enterNetworkCredsNetfiles-100x88.png 100w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/enterNetworkCredsNetfiles.png 445w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/strong>\n<div class=\"hts-messages hts-messages--alert  hts-messages--withtitle hts-messages--withicon shrink\"   >\n    \t\t\t<span class=\"hts-messages__title\">May require more specific credentials<\/span>    \t\t\t    \t\t\t\t<\/p>\n<p>\n    \t\t\t\t\tIf &#8220;Domain: CAMPUS&#8221; does not appear in this window, add &#8220;CAMPUS\\&#8221; before your NetID.    \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/li>\n<li>You should now see the share under <strong>Network Locations<\/strong> in <strong>This PC.<\/strong><\/li>\n<\/ol>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Windows 11<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p><div class=\"hts-messages hts-messages--info  hts-messages--withtitle hts-messages--withicon shrink\"   >\n    \t\t\t<span class=\"hts-messages__title\">Mapping Network Folders Requires VPN<\/span>    \t\t\t    \t\t\t\t<\/p>\n<p>\n    \t\t\t\t\tYou must use the <a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/article\/sslvpn2\/\" target=\"_blank\" rel=\"noopener\">Cisco Secure Client VPN app<\/a> when mapping Network Folders <strong>from Off-Campus<\/strong>.     \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/p>\n<ol>\n<li>Press the\u00a0<i class=\"fa fa-windows \" ><\/i> + <strong>E<\/strong> keys on your keyboard to open the File Explorer.<\/li>\n<li>Select\u00a0<strong>This PC <\/strong>on the left side of the window.<\/li>\n<li>Click the three dots on the toolbar to view more options, and then select <strong>Map network drive.<a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/MapNetworkDriveWin11.png\" rel=\"lightbox-40\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-28235\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/MapNetworkDriveWin11-300x187.png\" alt=\"Click the three dots and then Map Network Drive.\" width=\"300\" height=\"187\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/MapNetworkDriveWin11-300x187.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/MapNetworkDriveWin11-768x480.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/MapNetworkDriveWin11-50x31.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/MapNetworkDriveWin11-60x37.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/MapNetworkDriveWin11-100x62.png 100w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/MapNetworkDriveWin11.png 866w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/strong><\/li>\n<li>Select an available drive letter from the drop-down menu, and then enter <strong>\\\\name-of-server\\name-of-share<\/strong> for the <strong>Folder<\/strong> address. <strong><a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/mapNetfiles.png\" rel=\"lightbox-37\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-28230\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/mapNetfiles-300x205.png\" alt=\"Enter the address of your NetFiles share.\" width=\"300\" height=\"205\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/mapNetfiles-300x205.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/mapNetfiles-50x34.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/mapNetfiles-60x41.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/mapNetfiles-100x68.png 100w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/mapNetfiles.png 608w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/strong>\n<div class=\"hts-messages hts-messages--info  hts-messages--withtitle hts-messages--withicon shrink\"   >\n    \t\t\t<span class=\"hts-messages__title\">Not sure what to enter for a server or share name?<\/span>    \t\t\t    \t\t\t\t<\/p>\n<p>\n    \t\t\t\t\tYou can view any shares you manage and see their server locations at <a href=\"https:\/\/research-storage.uvm.edu\">research-storage.uvm.edu<\/a>. If you need to connect to a share managed by somebody else, you can ask that person for the server and share name.    \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/li>\n<li>Make sure that both &#8220;Reconnect at sign-in&#8221; and &#8220;Connect using different credentials&#8221; are checked, and then click <strong>Finish<\/strong> to bring up a prompt to enter your credentials.<a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/mapNetfilesFinish.png\" rel=\"lightbox-38\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-28231\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/mapNetfilesFinish-300x205.png\" alt=\"Check both boxes and click Finish.\" width=\"300\" height=\"205\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/mapNetfilesFinish-300x205.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/mapNetfilesFinish-50x34.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/mapNetfilesFinish-60x41.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/mapNetfilesFinish-100x68.png 100w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/mapNetfilesFinish.png 608w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/li>\n<li>Enter your NetID and password, check the box labeled\u00a0<strong>Remember my credentials<\/strong>, and click\u00a0<strong>OK.<a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/enterNetworkCredsNetfiles.png\" rel=\"lightbox-39\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-28232\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/enterNetworkCredsNetfiles-300x264.png\" alt=\"Enter your credentials to connect to NetFiles.\" width=\"300\" height=\"264\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/enterNetworkCredsNetfiles-300x264.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/enterNetworkCredsNetfiles-50x44.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/enterNetworkCredsNetfiles-60x53.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/enterNetworkCredsNetfiles-100x88.png 100w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/enterNetworkCredsNetfiles.png 445w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/strong>\n<div class=\"hts-messages hts-messages--alert  hts-messages--withtitle hts-messages--withicon shrink\"   >\n    \t\t\t<span class=\"hts-messages__title\">May require more specific credentials<\/span>    \t\t\t    \t\t\t\t<\/p>\n<p>\n    \t\t\t\t\tIf &#8220;Domain: CAMPUS&#8221; does not appear in this window, add &#8220;CAMPUS\\&#8221; before your NetID.    \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/li>\n<li>You should now see the share under <strong>Network Locations<\/strong> in <strong>This PC.<a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/02\/NetfilesMapped.png\" rel=\"lightbox-44\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-24997\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/02\/NetfilesMapped-300x181.png\" alt=\"\" width=\"300\" height=\"181\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/02\/NetfilesMapped-300x181.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/02\/NetfilesMapped-768x464.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/02\/NetfilesMapped-50x30.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/02\/NetfilesMapped-60x36.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/02\/NetfilesMapped-100x60.png 100w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/02\/NetfilesMapped.png 902w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/strong><\/li>\n<\/ol>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>macOS<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p><div class=\"hts-messages hts-messages--info  hts-messages--withtitle hts-messages--withicon shrink\"   >\n    \t\t\t<span class=\"hts-messages__title\">Connecting to a Network Folder Requires VPN<\/span>    \t\t\t    \t\t\t\t<\/p>\n<p>\n    \t\t\t\t\tYou must use the <a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/article\/sslvpn2\/\" target=\"_blank\" rel=\"noopener\">Cisco Secure Client VPN app<\/a> when mapping Network Folders <strong>from Off-Campus<\/strong>.     \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/p>\n<ol>\n<li>Open <strong>Finder<\/strong> from the dock.<\/li>\n<li>Click\u00a0<strong>Go<\/strong> in the menu bar at the top of the screen, and then select <strong>Connect to Server.<\/strong><strong><a href=\"https:\/\/projects.helpline.w3.uvm.edu\/wp-content\/uploads\/2018\/03\/1.png\" rel=\"lightbox-12\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-8556 size-full\" src=\"https:\/\/projects.helpline.w3.uvm.edu\/wp-content\/uploads\/2018\/03\/1.png\" alt=\"\" width=\"223\" height=\"247\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/1.png 223w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/1-45x50.png 45w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/1-54x60.png 54w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/1-90x100.png 90w\" sizes=\"auto, (max-width: 223px) 100vw, 223px\" \/><\/a><\/strong><\/li>\n<li>Enter the Netfiles share address as <strong>smb:\/\/name_of_server\/name_of_share <\/strong>and then click<strong> Connect.<\/strong><a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/netfiles_smb_macos.png\" rel=\"lightbox-46\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-22617 size-full\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/netfiles_smb_macos.png\" alt=\"\" width=\"498\" height=\"240\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/netfiles_smb_macos.png 498w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/netfiles_smb_macos-300x145.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/netfiles_smb_macos-50x24.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/netfiles_smb_macos-60x29.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/netfiles_smb_macos-100x48.png 100w\" sizes=\"auto, (max-width: 498px) 100vw, 498px\" \/><\/a>\n<div class=\"hts-messages hts-messages--info  hts-messages--withtitle hts-messages--withicon shrink\"   >\n    \t\t\t<span class=\"hts-messages__title\">Not sure what to enter for a server or share name?<\/span>    \t\t\t    \t\t\t\t<\/p>\n<p>\n    \t\t\t\t\tYou can view any shares you manage and see their server locations at <a href=\"https:\/\/research-storage.uvm.edu\">research-storage.uvm.edu<\/a>. If you need to connect to a share managed by somebody else, you can ask that person for the server and share name.    \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/li>\n<li>Enter your UVM NetID and password, and then click <strong>Connect.<br \/>\n<a href=\"https:\/\/projects.helpline.w3.uvm.edu\/wp-content\/uploads\/2018\/03\/1-1.png\" rel=\"lightbox-47\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-8585\" src=\"https:\/\/projects.helpline.w3.uvm.edu\/wp-content\/uploads\/2018\/03\/1-1.png\" alt=\"\" width=\"440\" height=\"293\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/1-1.png 440w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/1-1-300x200.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/1-1-50x33.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/1-1-60x40.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/1-1-100x67.png 100w\" sizes=\"auto, (max-width: 440px) 100vw, 440px\" \/><\/a><\/strong>    \t\t<\/p>\n<div class=\"hts-messages hts-messages--alert  hts-messages--withtitle hts-messages--withicon \"   >\n    \t\t\t<span class=\"hts-messages__title\">Unable to authenticate?<\/span>    \t\t\t    \t\t\t\t<\/p>\n<p>\n    \t\t\t\t\tIf your credentials aren&#8217;t working, try adding &#8220;campus\\&#8221; before your NetID.    \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/li>\n<li>Upon entering your credentials, you should have access to your network folder.<br \/>\n<a href=\"https:\/\/projects.helpline.w3.uvm.edu\/wp-content\/uploads\/2018\/03\/2.png\" rel=\"lightbox-48\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-8586\" src=\"https:\/\/projects.helpline.w3.uvm.edu\/wp-content\/uploads\/2018\/03\/2.png\" alt=\"\" width=\"96\" height=\"103\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/2.png 96w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/2-47x50.png 47w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/2-56x60.png 56w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/2-93x100.png 93w\" sizes=\"auto, (max-width: 96px) 100vw, 96px\" \/><\/a><\/li>\n<\/ol>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Linux<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<div class=\"hts-messages hts-messages--alert   hts-messages--withicon \"   >\n<p>\n    \t\t\t\t\tWe&#8217;re unable to provide distribution-specific guides due to the considerable variation of desktop environments and package management between Linux distributions.<\/p>\n<p>Please use the server path below as a reference for connecting your Linux machine to your desired network folder.    \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/p>\n<p><strong>Netfiles<\/strong><\/p>\n<pre>cifs:\/\/name_of_server\/name_of_share<\/pre>\n<p><div class=\"hts-messages hts-messages--info  hts-messages--withtitle hts-messages--withicon shrink\"   >\n    \t\t\t<span class=\"hts-messages__title\">Not sure what to enter for a server or share name?<\/span>    \t\t\t    \t\t\t\t<\/p>\n<p>\n    \t\t\t\t\tYou can view any shares you manage and see their server locations at <a href=\"https:\/\/research-storage.uvm.edu\">research-storage.uvm.edu<\/a>. If you need to connect to a share managed by somebody else, you can ask that person for the server and share name.    \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/p>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>VACC<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p>If you have a VACC account, Netfiles shares are now automatically mounted on it at \/netfiles\/sharename. If you are unable to access your Netfiles share from the VACC please contact <a href=\"mailto:vacc@uvm.edu\">vacc@uvm.edu<\/a>.<\/p>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n<h2>Silk<\/h2>\n    \t\t<div class=\"hts-messages hts-messages--info  hts-messages--withtitle hts-messages--withicon \"   >\r\n    \t\t\t<span class=\"hts-messages__title\">May require Duo if off-campus<\/span>    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\tIf you try to log in to Silk using a password while off-campus, you will need to use Duo multifactor authentication to get in. If you&#8217;re trying to log in with a departmental account that is not enrolled in Duo, you will need to set up an SSH key pair and authenticate using that instead. For instructions on doing so, please see our Silk documentation site&#8217;s page on the subject:<\/p>\n<p><a href=\"https:\/\/silk.uvm.edu\/manual\/logging-in\/#ssh-keys\" target=\"_blank\" rel=\"noopener\">https:\/\/silk.uvm.edu\/manual\/logging-in\/#ssh-keys<\/a>    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Silk via FileZilla (sftp, cross-platform)<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<ol>\n<li>If you don&#8217;t yet have FileZilla, download it from <a href=\"https:\/\/software.uvm.edu\">software.uvm.edu<\/a> and install it.<\/li>\n<li>Launch the <strong>FileZilla<\/strong> application.<br \/>\n<a href=\"https:\/\/projects.helpline.w3.uvm.edu\/wp-content\/uploads\/2018\/03\/FileZilla_Icon.png\" rel=\"lightbox-29\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-18369\" src=\"https:\/\/projects.helpline.w3.uvm.edu\/wp-content\/uploads\/2018\/03\/FileZilla_Icon.png\" alt=\"\" width=\"103\" height=\"136\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/FileZilla_Icon.png 103w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/FileZilla_Icon-38x50.png 38w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/FileZilla_Icon-45x60.png 45w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/FileZilla_Icon-76x100.png 76w\" sizes=\"auto, (max-width: 103px) 100vw, 103px\" \/><\/a><\/li>\n<li>Enter the connection settings:<br \/>\n<strong>Host name:\u00a0<\/strong>w3.uvm.edu<br \/>\n<strong>User name:<\/strong> your NetID<br \/>\n<strong>Password:<\/strong> your NetID password<br \/>\n<strong>Port number:\u00a0<\/strong>22<br \/>\n<a href=\"https:\/\/projects.helpline.w3.uvm.edu\/wp-content\/uploads\/2018\/03\/FileZilla_silk.png\" rel=\"lightbox-50\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-18370\" src=\"https:\/\/projects.helpline.w3.uvm.edu\/wp-content\/uploads\/2018\/03\/FileZilla_silk.png\" alt=\"\" width=\"727\" height=\"124\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/FileZilla_silk.png 727w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/FileZilla_silk-300x51.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/FileZilla_silk-50x9.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/FileZilla_silk-60x10.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/FileZilla_silk-100x17.png 100w\" sizes=\"auto, (max-width: 727px) 100vw, 727px\" \/><\/a><\/li>\n<li>Click <b>Quickconnect.<\/b><\/li>\n<\/ol>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Silk via Fetch (sftp, macOS)<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<p><\/p>\n<div class=\"hts-messages hts-messages--info   hts-messages--withicon shrink\"   >\n<p>\n    \t\t\t\t\tIf Fetch is not installed on your machine, you can download it <a href=\"https:\/\/www.uvm.edu\/software\/\">from the UVM Software page<\/a>.    \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/p>\n<ol>\n<li>Launch the <strong>Fetch<\/strong> application.<\/li>\n<li>Enter the following connection settings:<br \/>\n<strong>Hostname:<\/strong>\u00a0w3.uvm.edu<br \/>\n<strong>Username:<\/strong> your NetID<br \/>\n<strong>Connect using:<\/strong> SFTP<br \/>\n<strong>Password:<\/strong> your NetID password<br \/>\n<a href=\"https:\/\/projects.helpline.w3.uvm.edu\/wp-content\/uploads\/2018\/03\/FetchSilk.png\" rel=\"lightbox-51\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-16022 alignnone\" src=\"https:\/\/projects.helpline.w3.uvm.edu\/wp-content\/uploads\/2018\/03\/FetchSilk.png\" alt=\"\" width=\"459\" height=\"264\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/FetchSilk.png 939w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/FetchSilk-300x173.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/FetchSilk-768x442.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/FetchSilk-50x29.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/FetchSilk-60x35.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/FetchSilk-100x58.png 100w\" sizes=\"auto, (max-width: 459px) 100vw, 459px\" \/><\/a><\/li>\n<li>Click\u00a0<strong>Ok.<\/strong><\/li>\n<\/ol>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n<h2>Disconnecting a Network Drive<\/h2>\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Windows 11<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<ol>\n<li>Press the\u00a0<i class=\"fa fa-windows \" ><\/i> + <strong>E<\/strong> keys on your keyboard to open the File Explorer.<\/li>\n<li>Click <strong>This PC <\/strong>on the left side of the window, and then select the drive you would like to disconnect.<a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/selectDrive.png\" rel=\"lightbox-52\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-23964\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/selectDrive-300x165.png\" alt=\"\" width=\"300\" height=\"165\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/selectDrive-300x165.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/selectDrive-768x422.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/selectDrive-50x27.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/selectDrive-60x33.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/selectDrive-100x55.png 100w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/selectDrive.png 971w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/li>\n<li>Click the three dots on the toolbar to view more options, and then select <strong>Disconnect network drive.<a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/disconnectDrive.png\" rel=\"lightbox-53\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-23965\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/disconnectDrive-300x164.png\" alt=\"\" width=\"300\" height=\"164\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/disconnectDrive-300x164.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/disconnectDrive-768x420.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/disconnectDrive-50x27.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/disconnectDrive-60x33.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/disconnectDrive-100x55.png 100w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/disconnectDrive.png 978w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/strong><\/li>\n<\/ol>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>macOS<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<ol>\n<li>Open <strong>Finder<\/strong> from the dock.<\/li>\n<li>Find the drive you would like to disconnect under <strong>Locations<\/strong> on the left side of the Finder window.<\/li>\n<li>Click the <strong>Eject<\/strong> icon to the right of the drive&#8217;s location.<a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/macDisconnect.png\" rel=\"lightbox-54\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-28228\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/macDisconnect-207x300.png\" alt=\"Eject a network folder.\" width=\"207\" height=\"300\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/macDisconnect-207x300.png 207w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/macDisconnect-35x50.png 35w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/macDisconnect-41x60.png 41w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/macDisconnect-69x100.png 69w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/macDisconnect.png 535w\" sizes=\"auto, (max-width: 207px) 100vw, 207px\" \/><\/a><\/li>\n<\/ol>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n<h2>Troubleshooting<\/h2>\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Shared drive folders are empty after upgrading to macOS Ventura<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p>If you&#8217;ve recently upgraded to macOS Ventura, you may have to disconnect your shared drive and then re-connect using the new address. Older macOS versions worked with cifs:\/\/files.uvm.edu\/shared, but Ventura requires <strong>smb:\/\/files.uvm.edu\/shared<\/strong> in order to see folder contents.<\/p>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n","protected":false},"excerpt":{"rendered":"<p>UVM Enterprise Technology Services maintains several services for file storage. Among these are the Zoo Unix environment, available to students and employees, as well as a Windows Shared Drive service hosted on Windows servers and integrated with the CAMPUS Active Directory domain. There are several other more specialized storage services,&#8230;<\/p>\n","protected":false},"author":41,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"ht-kb-category":[275,274],"ht-kb-tag":[390,300,440],"class_list":["post-8414","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-backup-and-storage","ht_kb_category-servers-and-data","ht_kb_tag-drive","ht_kb_tag-map","ht_kb_tag-network-storage"],"_links":{"self":[{"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb\/8414","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/users\/41"}],"replies":[{"embeddable":true,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/comments?post=8414"}],"version-history":[{"count":101,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb\/8414\/revisions"}],"predecessor-version":[{"id":31277,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb\/8414\/revisions\/31277"}],"wp:attachment":[{"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/media?parent=8414"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb-category?post=8414"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb-tag?post=8414"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}