{"id":8406,"date":"2018-03-16T13:28:19","date_gmt":"2018-03-16T13:28:19","guid":{"rendered":"https:\/\/projects.helpline.w3.uvm.edu\/?post_type=ht_kb&#038;p=8406"},"modified":"2024-09-23T16:16:21","modified_gmt":"2024-09-23T20:16:21","slug":"clearing-browser-cache","status":"publish","type":"ht_kb","link":"https:\/\/www.uvm.edu\/it\/dev\/kb\/article\/clearing-browser-cache\/","title":{"rendered":"Clearing Browser Cache"},"content":{"rendered":"<h2>About cache, cookies, and history<\/h2>\n<p>For information about your web browser&#8217;s cache, cookies, and history, see:<\/p>\n<ul>\n<li><a title=\"\" href=\"https:\/\/www.makeuseof.com\/tag\/browser-cache-makeuseof-explains\/\">What is a browser cache? (Make)<\/a><\/li>\n<li><a title=\"\" href=\"https:\/\/us.norton.com\/internetsecurity-how-to-what-are-cookies.html\">What is a cookie? (Norton)<\/a><\/li>\n<li><a title=\"\" href=\"https:\/\/en.wikipedia.org\/wiki\/Web_browsing_history\">Web browsing history (Wikipedia)<\/a><\/li>\n<\/ul>\n<h2>How do I clear my web browser&#8217;s cache, cookies, and history?<\/h2>\n<h3><strong>Quick instructions<\/strong><\/h3>\n<p>In most desktop web browsers, to open menus used to clear your cache, cookies, and history, you can press:<\/p>\n<ul>\n<li><strong>Windows:<\/strong> <code>Ctrl + Shift + Delete\u00a0 <\/code><\/li>\n<li><strong>macOS:<\/strong> <code>Command(\u2318) + Shift + Delete<\/code><\/li>\n<\/ul>\n<p>If this successfully opens the menu to clear browsing data, you may need to select options for what to clear and what time range. You generally should select at least\u00a0<strong>cache and\u00a0cookies\u00a0<\/strong>and the maximum time range possible. (Options will depend on your browser.)<\/p>\n<p><strong>If this shortcut doesn&#8217;t work,<\/strong> follow the specific instructions for your browser in the section below.<\/p>\n<ul>\n<li>If you&#8217;re unsure what browser version you&#8217;re using &#8211; locate the <span class=\"menuitem\">Help<\/span> menu and look for <strong><span class=\"menuitem\">About <em>[browser name]<\/em><\/span><\/strong>.<\/li>\n<li>If you don&#8217;t see instructions below for your specific version or browser, search your browser&#8217;s <span class=\"menuitem\">Help<\/span> menu for &#8220;<strong>clear cache<\/strong>&#8220;.<\/li>\n<\/ul>\n<h2>Browser specific instructions<\/h2>\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Chrome<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<h4>To clear data from all sites<\/h4>\n<ol>\n<li>In the browser bar, enter:\n<pre class=\"example\">chrome:\/\/settings\/clearBrowserData<\/pre>\n<\/li>\n<li>Select\u00a0<strong>Cookies and other site data<\/strong> from the list. You can leave the other options unchecked.<\/li>\n<li>From the <strong>Time Range<\/strong>\u00a0drop-down menu, select <strong><span class=\"menuitem\">All time<\/span><\/strong>.<\/li>\n<li>Click <strong><span class=\"menuitem\">Clear data<\/span><\/strong>.<\/li>\n<li>Fully close and re-open Chrome.<\/li>\n<\/ol>\n<h4>To clear from UVM only<\/h4>\n<ol>\n<li>Go to <a href=\"https:\/\/uvm.edu\">https:\/\/uvm.edu<\/a>.<\/li>\n<li>Click the options button to the left of the address bar.<\/li>\n<li>In the dropdown menu, click <strong>Cookies and site data<\/strong>, then <strong>Manage on-device site data<\/strong>.<\/li>\n<li>In the resulting popup, in the <strong>Data from the site you&#8217;re visiting<\/strong> section, click the trash bin icon to the right of each URL.<\/li>\n<\/ol>\n<div class=\"hts-messages hts-messages--alert   hts-messages--withicon \"   >\n<p>\n    \t\t\t\t\tYou must fully quit and relaunch your browser to complete the cache-clearing process.    \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/p>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Firefox<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<h4>To clear data from all sites<\/h4>\n<ol>\n<li>Click the Library button <a href=\"https:\/\/projects.helpline.w3.uvm.edu\/wp-content\/uploads\/2021\/02\/firefox-library-icon.png\" rel=\"lightbox-0\"><img loading=\"lazy\" decoding=\"async\" class=\"inline-icon alignnone size-full wp-image-19896\" src=\"https:\/\/projects.helpline.w3.uvm.edu\/wp-content\/uploads\/2021\/02\/firefox-library-icon.png\" alt=\"\" width=\"25\" height=\"25\" \/><\/a>then select <strong><span class=\"menuitem\">History<\/span> &gt; <span class=\"menuitem\">Clear Recent History<\/span><\/strong>.\n<ul>\n<li>If the menu bar is hidden, press <code>Alt<\/code> to make it visible.<\/li>\n<\/ul>\n<\/li>\n<li>From the <strong><span class=\"menuitem\">Time range to clear:<\/span><\/strong> drop-down menu, select <strong><span class=\"menuitem\">Everything<\/span><\/strong>.<\/li>\n<li>Under\u00a0<strong>History<\/strong>, select the following:\n<ul>\n<li>Browsing &amp; Download History<\/li>\n<li>Cookies<\/li>\n<li>Cache<\/li>\n<\/ul>\n<\/li>\n<li>Click <strong>OK<\/strong>.\u00a0Close all browser windows and re-open the browser.<\/li>\n<\/ol>\n<h4>To clear from UVM only<\/h4>\n<ol>\n<li>Go to <a href=\"https:\/\/uvm.edu\">https:\/\/uvm.edu<\/a>.<\/li>\n<li>Click the padlock icon to the left of the address bar.<\/li>\n<li>In the dropdown menu, click <strong>Clear cookies and site data&#8230;<\/strong>.<\/li>\n<li>Click <strong>Remove<\/strong> in the resulting popup.<\/li>\n<\/ol>\n<div class=\"hts-messages hts-messages--alert   hts-messages--withicon \"   >\n<p>\n    \t\t\t\t\tYou must fully quit and relaunch your browser to complete the cache-clearing process.    \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/p>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Safari<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<ol>\n<li>While in Safari, select <strong>History &gt; Clear History<\/strong> at the top of the screen.<\/li>\n<li>From the <strong>Clear<\/strong>\u00a0drop-down menu, select <strong><span class=\"menuitem\">all history<\/span><\/strong>.<\/li>\n<li>Click <strong>Clear History<\/strong>, then close and reopen the browser.<\/li>\n<\/ol>\n<div class=\"hts-messages hts-messages--alert   hts-messages--withicon \"   >\n<p>\n    \t\t\t\t\tYou must fully quit and relaunch your browser to complete the cache-clearing process.    \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/p>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Microsoft Edge<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<h4>To clear data from all sites<\/h4>\n<ol>\n<li>In the browser bar, enter:\n<pre class=\"example\">edge:\/\/settings\/clearBrowserData<\/pre>\n<\/li>\n<li>Select the following:\n<ul>\n<li>Browsing history<\/li>\n<li>Download history<\/li>\n<li>Cookies and other site data<\/li>\n<li>Cached images and files<\/li>\n<\/ul>\n<\/li>\n<li>From the <strong>Time Range<\/strong>\u00a0drop-down menu, select <strong><span class=\"menuitem\">All time<\/span><\/strong>.<\/li>\n<li>Click <strong>Clear now<\/strong>, then close and reopen the browser.<\/li>\n<\/ol>\n<h4>To clear from UVM only<\/h4>\n<ol>\n<li>In the browser bar, enter:\n<pre class=\"example\">edge:\/\/settings\/siteData<\/pre>\n<\/li>\n<li>In the <strong>Search cookies<\/strong> field, enter &#8220;uvm.edu&#8221;.<\/li>\n<li>Click <strong>Remove all shown<\/strong>.<\/li>\n<\/ol>\n<div class=\"hts-messages hts-messages--alert   hts-messages--withicon \"   >\n<p>\n    \t\t\t\t\tYou must fully quit and relaunch your browser to complete the cache-clearing process.    \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/p>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Microsoft Edge (Legacy)<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<ol>\n<li>From the Edge menu (ellipsis in the top right corner), select <strong>Settings<\/strong>.<\/li>\n<li>Click <strong>Choose what to clear<\/strong> under <strong>Clear browsing data<\/strong>.<\/li>\n<li>Select the following:\n<ul>\n<li>Browsing history<\/li>\n<li>Cookies and saved website data<\/li>\n<li>Cache data and files<\/li>\n<li>Download history<\/li>\n<\/ul>\n<\/li>\n<li>Click <strong>Clear<\/strong>, then close and reopen the browser.<\/li>\n<\/ol>\n<div class=\"hts-messages hts-messages--alert   hts-messages--withicon \"   >\n<p>\n    \t\t\t\t\tYou must fully quit and relaunch your browser to complete the cache-clearing process.    \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/p>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Internet Explorer 11<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<ol>\n<li>From the <strong><span class=\"menuitem\">Tools<\/span> or <span class=\"menuitem\">Safety<\/span><\/strong> menu, select <span class=\"menuitem\"><strong>Delete browsing history<\/strong>.<\/span>\n<ul>\n<li>If the menu bar is hidden, press <code>Alt<\/code> to make it visible.<\/li>\n<\/ul>\n<\/li>\n<li>Deselect <strong><span class=\"menuitem\">Preserve Favorites website data<\/span><\/strong>, and select:\n<ul>\n<li><span class=\"menuitem\">Temporary Internet files<\/span> or <span class=\"menuitem\">Temporary Internet files and website files<\/span><\/li>\n<li><span class=\"menuitem\">Cookies<\/span> or <span class=\"menuitem\">Cookies and website data<\/span><\/li>\n<li><span class=\"menuitem\">History<\/span><\/li>\n<\/ul>\n<\/li>\n<li>Click <strong><span class=\"menuitem\">Delete<\/span><\/strong>. Close all browser windows and re-open the browser.<\/li>\n<\/ol>\n<div class=\"hts-messages hts-messages--alert   hts-messages--withicon \"   >\n<p>\n    \t\t\t\t\tYou must fully quit and relaunch your browser to complete the cache-clearing process.    \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/p>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Opera<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<ol>\n<li>From the <span class=\"menuitem\">Opera<\/span> menu, select <strong><span class=\"menuitem\">Settings<\/span><\/strong>, and then <span class=\"menuitem\"><strong>Delete Private Data<\/strong>.<\/span><\/li>\n<li>In the dialog box that opens, select the items you want to clear, and then<\/li>\n<li>Click <strong><span class=\"menuitem\">Delete<\/span><\/strong>. Close all browser windows and re-open the browser.<\/li>\n<\/ol>\n<div class=\"hts-messages hts-messages--alert   hts-messages--withicon \"   >\n<p>\n    \t\t\t\t\tYou must fully quit and relaunch your browser to complete the cache-clearing process.    \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/p>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Android<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<p>\n<strong>Note:<\/strong> The steps to clear your cache, cookies, and history may differ depending on the model of your Android device and your preferred browser.<\/p>\n<p>You should be able to clear your cache and data from your application management settings menu:<\/p>\n<ol>\n<li>Go to <span class=\"menuitem\">Settings<\/span> and choose <span class=\"menuitem\">Apps<\/span> or <span class=\"menuitem\">Application Manager<\/span>.<\/li>\n<li>Swipe to the <span class=\"menuitem\">All<\/span> tab.<\/li>\n<li>In the list of installed apps, find and tap your web browser. Tap <span class=\"menuitem\">Clear Data<\/span> and then <span class=\"menuitem\">Clear Cache<\/span>. Close all browser windows and re-open the browser.<\/li>\n<\/ol>\n<div class=\"hts-messages hts-messages--alert   hts-messages--withicon \"   >\n<p>\n    \t\t\t\t\tYou must fully quit and relaunch your browser to complete the cache-clearing process.    \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/p>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Apple iOS<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<p><\/p>\n<div class=\"hts-messages hts-messages--info   hts-messages--withicon \"   >\n<p>\n    \t\t\t\t\tThe following steps apply to the newest version of Safari for iOS. If you need instructions for older versions, you might find them in Apple Support&#8217;s page: <a title=\"\" href=\"http:\/\/support.apple.com\/en-us\/HT201265\">Safari web settings on your iPhone, iPad, or iPod touch<\/a>    \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/p>\n<ol>\n<li>Open your <strong>Settings<\/strong> app.<\/li>\n<li>Tap <strong><span class=\"menuitem\">Safari<\/span><\/strong>.<\/li>\n<li>Tap <strong><span class=\"menuitem\">Clear History and Website Data<\/span><\/strong> and confirm. Close all browser windows and re-open the browser.<\/li>\n<\/ol>\n<div class=\"hts-messages hts-messages--alert   hts-messages--withicon \"   >\n<p>\n    \t\t\t\t\tYou must fully quit and relaunch your browser to complete the cache-clearing process.    \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/p>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n<div id=\"gtx-trans\" style=\"position: absolute; left: 304px; top: 2115.39px;\">\n<div class=\"gtx-trans-icon\"><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>About cache, cookies, and history For information about your web browser&#8217;s cache, cookies, and history, see: What is a browser cache? (Make) What is a cookie? (Norton) Web browsing history (Wikipedia) How do I clear my web browser&#8217;s cache, cookies, and history? Quick instructions In most desktop web browsers, to&#8230;<\/p>\n","protected":false},"author":50,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"ht-kb-category":[272],"ht-kb-tag":[],"class_list":["post-8406","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-software-and-licensing"],"_links":{"self":[{"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb\/8406","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/users\/50"}],"replies":[{"embeddable":true,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/comments?post=8406"}],"version-history":[{"count":33,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb\/8406\/revisions"}],"predecessor-version":[{"id":30018,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb\/8406\/revisions\/30018"}],"wp:attachment":[{"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/media?parent=8406"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb-category?post=8406"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb-tag?post=8406"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}