

{"id":8047,"date":"2018-03-14T15:43:39","date_gmt":"2018-03-14T15:43:39","guid":{"rendered":"https:\/\/projects.helpline.w3.uvm.edu\/?post_type=ht_kb&#038;p=8047"},"modified":"2025-05-30T15:53:26","modified_gmt":"2025-05-30T19:53:26","slug":"duo-multi-factor-authentication","status":"publish","type":"ht_kb","link":"https:\/\/www.uvm.edu\/it\/dev\/kb\/article\/duo-multi-factor-authentication\/","title":{"rendered":"Duo Multi-Factor Authentication"},"content":{"rendered":"<p><a href=\"https:\/\/projects.helpline.w3.uvm.edu\/wp-content\/uploads\/2018\/03\/duo-logo-e1529349273217.jpg\" rel=\"lightbox-0\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-9340 size-full\" src=\"https:\/\/projects.helpline.w3.uvm.edu\/wp-content\/uploads\/2018\/03\/duo-logo-e1529349635530.jpg\" alt=\"\" width=\"180\" height=\"180\" \/><\/a>Duo Security is a <em>Multi-Factor Authentication<\/em> (<strong>MFA)<\/strong> tool used by the University of Vermont to protect sensitive information. Upon logging in to a Duo-protected site or service, you&#8217;ll be required to perform an additional authentication step using either the Duo Mobile app or a YubiKey. If you do not have access to your primary device(s), you can use an offline code as a backup option.<\/p>\n<p>&nbsp;<\/p>\n<p class=\"button-kb\"><a href=\"https:\/\/account.uvm.edu\/multifactor\">Manage your MFA Devices Here<\/a><\/p>\n    \t\t<div class=\"hts-messages hts-messages--success  hts-messages--withtitle hts-messages--withicon \"   >\r\n    \t\t\t<span class=\"hts-messages__title\">Consider enrolling a second device or safely storing a set of Offline Codes<\/span>    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\tIf your primary device is forgotten, lost, or stolen, or if you need to set up a new primary device, offline codes or a second enrolled device will allow you to log in to critical UVM services. <a href=\"#mfa-using-offline-codes\">See here for instructions on generating offline codes.<\/a>    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t\n<h2>Supported Devices<\/h2>\n<p>There are four device types that you can use to provide the second factor of two-step authentication. Each device has one or more authentication options available. Expand the toggle below to view all supported methods.<\/p>\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Devices and supported authentication methods<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<table class=\"gold-header\" border=\"1\" cellspacing=\"1\" cellpadding=\"1\">\n<thead>\n<tr>\n<th scope=\"col\">Device Type<\/th>\n<th scope=\"col\">Authentication Options<\/th>\n<th scope=\"col\">Details<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Smartphone<\/td>\n<td>\n<ul>\n<li>Duo Mobile push notification (recommended)<\/li>\n<li>Duo Mobile passcode<\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li>iOS or Android<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td>Tablet<\/td>\n<td>\n<ul>\n<li>Duo Mobile push notification (recommended)<\/li>\n<li>Duo Mobile passcode<\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li>iOS or Android<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td>Hardware Token<\/td>\n<td>\n<ul>\n<li>Passcode<\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li>A <strong>YubiKey<\/strong> hardware token that provides two-step codes at the push of a button<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td>Offline Codes<\/td>\n<td>\n<ul>\n<li>Passcode<\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li>A printed list of 10 passcodes that can be used when other MFA options are not available<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n<p>Before you can access MFA-protected services, such as PeopleSoft or Email, you must enroll a device.<\/p>\n    \t\t<div class=\"hts-messages hts-messages--danger  hts-messages--withtitle hts-messages--withicon \"   >\r\n    \t\t\t<span class=\"hts-messages__title\">Not expecting a Duo push? <em>Don't approve it!<\/em><\/span>    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\t Duo Multi-Factor Authentication (MFA) only protects UVM if we&#8217;re mindful about which MFA prompts we&#8217;re approving.    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t\n<h2>MFA using the Duo Mobile App<\/h2>\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Enroll your smartphone (first-time setup)<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p class=\"p1\">\n<div class=\"hts-messages hts-messages--info  hts-messages--withtitle hts-messages--withicon \"   >\n    \t\t\t<span class=\"hts-messages__title\">Your smartphone needs to be connected to the internet<\/span>    \t\t\t    \t\t\t\t<\/p>\n<p>\n    \t\t\t\t\t<a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/article\/connect-to-uvm-wireless\">Click here for instructions on connecting to the UVM Wireless Network<\/a>.    \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/p>\n<ol>\n<li>On your mobile device, launch the App Store or Play Store and search for &#8220;Duo Mobile.&#8221;<\/li>\n<li>Tap <strong>Get<\/strong> or <strong>Install<\/strong> next to Duo Mobile (by Duo Security LLC) to download the app.<\/li>\n<li>Visit any Duo-protected webpage on your computer, such as Brightspace or Outlook on the web, and sign in with your NetID.<\/li>\n<li>Click <strong>Next<\/strong> to advance through the 3 Welcome to Duo prompts.<\/li>\n<li>When prompted to select an option, click <strong>Duo Mobile<\/strong>.<strong><a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/Picture1.png\" rel=\"lightbox-1\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-26543 size-medium\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/Picture1-254x300.png\" alt=\"Duo Mobile button\" width=\"254\" height=\"300\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/Picture1-254x300.png 254w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/Picture1-42x50.png 42w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/Picture1-51x60.png 51w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/Picture1-85x100.png 85w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/Picture1.png 300w\" sizes=\"auto, (max-width: 254px) 100vw, 254px\" \/><\/a><\/strong><\/li>\n<li>Enter your phone number and click <strong>Add phone number<\/strong>.<strong><a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/Picture2.png\" rel=\"lightbox-2\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-26544 size-medium\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/Picture2-231x300.png\" alt=\"Phone number field and Add phone number button\" width=\"231\" height=\"300\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/Picture2-231x300.png 231w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/Picture2-39x50.png 39w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/Picture2-46x60.png 46w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/Picture2-77x100.png 77w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/Picture2.png 310w\" sizes=\"auto, (max-width: 231px) 100vw, 231px\" \/><\/a><\/strong><\/li>\n<li>Verify the number matches what you entered, and then click <strong>Yes, it&#8217;s correct<\/strong>.<strong><a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/Picture3.png\" rel=\"lightbox-3\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-26545 size-medium\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/Picture3-260x300.png\" alt=\"Yes button\" width=\"260\" height=\"300\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/Picture3-260x300.png 260w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/Picture3-43x50.png 43w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/Picture3-52x60.png 52w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/Picture3-87x100.png 87w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/Picture3.png 323w\" sizes=\"auto, (max-width: 260px) 100vw, 260px\" \/><\/a><\/strong><\/li>\n<li>Since you already installed the Duo app on your phone, click <strong>Next<\/strong>.<strong><a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/Picture4.png\" rel=\"lightbox-4\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-26546 size-medium\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/Picture4-264x300.png\" alt=\"Next button\" width=\"264\" height=\"300\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/Picture4-264x300.png 264w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/Picture4-44x50.png 44w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/Picture4-53x60.png 53w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/Picture4-88x100.png 88w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/Picture4.png 330w\" sizes=\"auto, (max-width: 264px) 100vw, 264px\" \/><\/a><\/strong><\/li>\n<li>The page will now display a QR code.<a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/01\/DuoQRBlur.png\" rel=\"lightbox-5\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-23774 size-medium\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/01\/DuoQRBlur-228x300.png\" alt=\"Duo MFA prompt\" width=\"228\" height=\"300\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/01\/DuoQRBlur-228x300.png 228w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/01\/DuoQRBlur-779x1024.png 779w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/01\/DuoQRBlur-768x1010.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/01\/DuoQRBlur-38x50.png 38w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/01\/DuoQRBlur-46x60.png 46w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/01\/DuoQRBlur-76x100.png 76w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/01\/DuoQRBlur.png 1024w\" sizes=\"auto, (max-width: 228px) 100vw, 228px\" \/><\/a><\/li>\n<li>Open the Duo Mobile app on your phone and follow the prompts to add an account using a QR code.<\/li>\n<li>Use your phone to scan the QR code on your computer screen.<\/li>\n<li>Your device should now be successfully enrolled as a Duo device. Click <strong>Continue<\/strong> to complete setup.<a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/Picture5.png\" rel=\"lightbox-6\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-26547 size-medium\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/Picture5-265x300.png\" alt=\"Continue button\" width=\"265\" height=\"300\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/Picture5-265x300.png 265w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/Picture5-44x50.png 44w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/Picture5-53x60.png 53w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/Picture5-88x100.png 88w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/Picture5.png 337w\" sizes=\"auto, (max-width: 265px) 100vw, 265px\" \/><\/a><\/li>\n<\/ol>\n<p><div class=\"hts-messages hts-messages--alert  hts-messages--withtitle  \"   >\n    \t\t\t<span class=\"hts-messages__title\">Not receiving the push notification?<\/span>    \t\t\t    \t\t\t\t<\/p>\n<p>\n    \t\t\t\t\t Ensure you&#8217;re connected to a wireless network with a good wifi signal. <a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/article\/connect-to-uvm-wireless\/\">Click here for instructions on connecting to UVM Wireless<\/a>.<\/p>\n<p>After 20 seconds, the Duo push notification will expire and you will have to send a new push.<\/p>\n<p>Click this link for help troubleshooting <a href=\"https:\/\/help.duo.com\/s\/article\/2050?language=en_US\">Duo Push notifications on Google Android<\/a>.<\/p>\n<p>Click this link for help troubleshooting <a href=\"https:\/\/help.duo.com\/s\/article\/2051?language=en_US\">Duo Push notifications on Apple iOS<\/a>.<\/p>\n<p>If you are still unable to receive a push notification, <a href=\"#login-with-duo-mobile-generated-codes\">use a Duo Mobile-generated code instead<\/a>.<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/p>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Enroll your iPad or Android tablet (first-time setup)<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p><div class=\"hts-messages hts-messages--info  hts-messages--withtitle hts-messages--withicon \"   >\n    \t\t\t<span class=\"hts-messages__title\">Your tablet needs to be connected to the internet<\/span>    \t\t\t    \t\t\t\t<\/p>\n<p>\n    \t\t\t\t\t<a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/article\/connect-to-uvm-wireless\">Click here for instructions on connecting to the UVM Wireless Network<\/a>.    \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/p>\n<ol>\n<li>Search for the <strong>Duo Mobile<\/strong> app in the <em>App Store (iOS) <\/em>or <em>Google Play Store (Android) <\/em>and tap <strong>Get<\/strong> or <strong>Install<\/strong> to download and install it.<br \/>\n<a href=\"https:\/\/projects.helpline.w3.uvm.edu\/wp-content\/uploads\/2016\/05\/5a.png\" rel=\"lightbox-7\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-6377\" src=\"https:\/\/projects.helpline.w3.uvm.edu\/wp-content\/uploads\/2016\/05\/5a.png\" alt=\"GET buttonn\" width=\"425\" height=\"229\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2016\/05\/5a.png 1236w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2016\/05\/5a-300x162.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2016\/05\/5a-768x414.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2016\/05\/5a-1024x552.png 1024w\" sizes=\"auto, (max-width: 425px) 100vw, 425px\" \/><\/a>    \t\t<\/p>\n<div class=\"hts-messages hts-messages--alert  hts-messages--withtitle hts-messages--withicon \"   >\n    \t\t\t<span class=\"hts-messages__title\">Push notifications required<\/span>    \t\t\t    \t\t\t\t<\/p>\n<p>\n    \t\t\t\t\tThe Duo Mobile app uses Push notifications. If prompted, <strong>Allow Push Notifications<\/strong> in order to use the Push authentication method.    \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/li>\n<li>On your computer, visit <a href=\"http:\/\/account.uvm.edu\/multifactor\">account.uvm.edu\/multifactor<\/a> and sign in with your NetID.<\/li>\n<li>Click <strong>Next<\/strong> to advance through the 3 Welcome to Duo prompts.<\/li>\n<li>When prompted to select an option click <strong>Duo Mobile<\/strong>.<strong><a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/Picture1.png\" rel=\"lightbox-1\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-26543 size-medium\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/Picture1-254x300.png\" alt=\"Duo Mobile button\" width=\"254\" height=\"300\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/Picture1-254x300.png 254w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/Picture1-42x50.png 42w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/Picture1-51x60.png 51w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/Picture1-85x100.png 85w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/Picture1.png 300w\" sizes=\"auto, (max-width: 254px) 100vw, 254px\" \/><\/a><\/strong><\/li>\n<li>Click <strong>I have a tablet<\/strong>.<strong><a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/Picture6.png\" rel=\"lightbox-9\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-26548 size-medium\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/Picture6-231x300.png\" alt=\"I have a tablet link\" width=\"231\" height=\"300\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/Picture6-231x300.png 231w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/Picture6-39x50.png 39w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/Picture6-46x60.png 46w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/Picture6-77x100.png 77w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/Picture6.png 310w\" sizes=\"auto, (max-width: 231px) 100vw, 231px\" \/><\/a><\/strong><\/li>\n<li>Since you already installed the Duo app on your device, click <strong>Next<\/strong>.<strong><a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/Picture4.png\" rel=\"lightbox-4\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-26546 size-medium\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/Picture4-264x300.png\" alt=\"Next button\" width=\"264\" height=\"300\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/Picture4-264x300.png 264w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/Picture4-44x50.png 44w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/Picture4-53x60.png 53w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/Picture4-88x100.png 88w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/Picture4.png 330w\" sizes=\"auto, (max-width: 264px) 100vw, 264px\" \/><\/a><\/strong><\/li>\n<li>The page will now display a QR code.<a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/01\/DuoQRBlur.png\" rel=\"lightbox-5\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-23774 size-medium\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/01\/DuoQRBlur-228x300.png\" alt=\"Duo MFO Prompt\" width=\"228\" height=\"300\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/01\/DuoQRBlur-228x300.png 228w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/01\/DuoQRBlur-779x1024.png 779w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/01\/DuoQRBlur-768x1010.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/01\/DuoQRBlur-38x50.png 38w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/01\/DuoQRBlur-46x60.png 46w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/01\/DuoQRBlur-76x100.png 76w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/01\/DuoQRBlur.png 1024w\" sizes=\"auto, (max-width: 228px) 100vw, 228px\" \/><\/a><\/li>\n<li>Open the Duo Mobile app on your tablet and follow the prompts to add an account using a QR code.<\/li>\n<li>Use your tablet to scan the QR code on your computer screen.<\/li>\n<li>Your device should now be successfully enrolled as a Duo device. Click <strong>Continue<\/strong> to complete setup.<a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/Picture5.png\" rel=\"lightbox-6\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-26547 size-medium\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/Picture5-265x300.png\" alt=\"Continue button\" width=\"265\" height=\"300\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/Picture5-265x300.png 265w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/Picture5-44x50.png 44w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/Picture5-53x60.png 53w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/Picture5-88x100.png 88w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/Picture5.png 337w\" sizes=\"auto, (max-width: 265px) 100vw, 265px\" \/><\/a><\/li>\n<\/ol>\n<p><div class=\"hts-messages hts-messages--alert  hts-messages--withtitle  \"   >\n    \t\t\t<span class=\"hts-messages__title\">Not receiving the push notification?<\/span>    \t\t\t    \t\t\t\t<\/p>\n<p>\n    \t\t\t\t\t Ensure you&#8217;re connected to a wireless network with a good wifi signal. <a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/article\/connect-to-uvm-wireless\/\">Click here for instructions on connecting to UVM Wireless<\/a>.<\/p>\n<p>After 20 seconds, the Duo push notification will expire and you will have to send a new push.<\/p>\n<p>Click this link for help troubleshooting <a href=\"https:\/\/help.duo.com\/s\/article\/2050?language=en_US\">Duo Push notifications on Google Android<\/a>.<\/p>\n<p>Click this link for help troubleshooting <a href=\"https:\/\/help.duo.com\/s\/article\/2051?language=en_US\">Duo Push notifications on Apple iOS<\/a>.<\/p>\n<p>If you are still unable to receive a push notification, <a href=\"#login-with-duo-mobile-generated-codes\">use a Duo Mobile-generated code instead<\/a>.<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/p>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Enroll a secondary device<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p>If you&#8217;ve already enrolled a device in Duo, the process for enrolling further devices changes. This process will be the same for both phones and tablets, and you can also use these instructions to add your phone to a departmental account even if it&#8217;s already protecting your personal account.<\/p>\n<ol>\n<li>Visit <a href=\"https:\/\/account.uvm.edu\/multifactor\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/account.uvm.edu\/multifactor<\/a> and log in with the account you&#8217;d like to add a device to.<\/li>\n<li>Click <strong>Activate\/Manage Duo Security<\/strong>, and then proceed through Duo using your primary device if prompted.<strong><a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/activateManage.png\" rel=\"lightbox-13\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-27850\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/activateManage-300x86.png\" alt=\"Enroll and manage multifactor devices.\" width=\"300\" height=\"86\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/activateManage-300x86.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/activateManage-1024x292.png 1024w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/activateManage-768x219.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/activateManage-50x14.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/activateManage-1536x438.png 1536w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/activateManage-60x17.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/activateManage-100x29.png 100w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/activateManage.png 1701w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/strong><\/li>\n<li>Click the <strong>Add device<\/strong> button to create a new device listing.<a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/addDuoDevice.png\" rel=\"lightbox-14\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-27855\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/addDuoDevice-300x152.png\" alt=\"Button to add an MFA device.\" width=\"300\" height=\"152\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/addDuoDevice-300x152.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/addDuoDevice-50x25.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/addDuoDevice-60x30.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/addDuoDevice-100x51.png 100w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/addDuoDevice.png 684w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/li>\n<li>Specify the platform of the device and add a nickname, but list the type as &#8220;Other\/Non-phone&#8221; even if the device is a phone. When you are done filling out this information, click <strong>Add Device<\/strong>.<a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/addSecondary.png\" rel=\"lightbox-15\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-29038\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/addSecondary-300x122.png\" alt=\"Add your secondary device as a non-phone.\" width=\"300\" height=\"122\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/addSecondary-300x122.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/addSecondary-768x313.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/addSecondary-50x20.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/addSecondary-60x24.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/addSecondary-100x41.png 100w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/addSecondary.png 958w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/li>\n<li>The page will now display a QR code.<a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/SecondaryQR.png\" rel=\"lightbox-16\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-29039\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/SecondaryQR-300x95.png\" alt=\"A QR code will be on your computer screen.\" width=\"300\" height=\"95\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/SecondaryQR-300x95.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/SecondaryQR-1024x325.png 1024w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/SecondaryQR-768x244.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/SecondaryQR-50x16.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/SecondaryQR-60x19.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/SecondaryQR-100x32.png 100w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/SecondaryQR.png 1386w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/li>\n<li>Open the Duo Mobile app on your device and follow the prompts to add an account using a QR code.<\/li>\n<li>Use your device to scan the QR code on your computer screen.<\/li>\n<li>Your device should now be successfully enrolled in Duo.<\/li>\n<\/ol>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Reactivate Duo Mobile or restore it from your old phone<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p>Certain actions, such as getting a new phone or new SIM card, may deactivate your Duo Mobile app. This is because the app will see the phone as an unrecognized device, even if the phone number hasn&#8217;t changed. For detailed instructions on reactivating or restoring the app, <a href=\"http:\/\/go.uvm.edu\/reactivate\" target=\"_blank\" rel=\"noopener\">please refer to our guide.<\/a><\/p>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Log in using push notifications<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<ol>\n<li>Enter your UVM NetID and password as normal, and then click <strong>LOG IN<\/strong>.<strong><a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/SSO_Login_ShieldVersion.png\" rel=\"lightbox-17\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-30861 size-full\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/SSO_Login_ShieldVersion.png\" alt=\"SSO NetID Login prompt\" width=\"291\" height=\"344\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/SSO_Login_ShieldVersion.png 291w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/SSO_Login_ShieldVersion-254x300.png 254w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/SSO_Login_ShieldVersion-42x50.png 42w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/SSO_Login_ShieldVersion-51x60.png 51w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/SSO_Login_ShieldVersion-85x100.png 85w\" sizes=\"auto, (max-width: 291px) 100vw, 291px\" \/><\/a><\/strong><\/li>\n<li>Duo will send a (no-cost) push notification on your device.<a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/Duo_PushPrompt_ShieldVersion.png\" rel=\"lightbox-18\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-30862 size-full\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/Duo_PushPrompt_ShieldVersion.png\" alt=\"Duo MFA Push prompt\" width=\"388\" height=\"474\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/Duo_PushPrompt_ShieldVersion.png 388w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/Duo_PushPrompt_ShieldVersion-246x300.png 246w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/Duo_PushPrompt_ShieldVersion-41x50.png 41w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/Duo_PushPrompt_ShieldVersion-49x60.png 49w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/Duo_PushPrompt_ShieldVersion-82x100.png 82w\" sizes=\"auto, (max-width: 388px) 100vw, 388px\" \/><\/a><\/li>\n<li>Open the Duo Mobile app on your device and tap <strong>Approve<\/strong>. <a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/Duo_Mobile_ApproveButton.png\" rel=\"lightbox-19\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-30915 size-full\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/Duo_Mobile_ApproveButton.png\" alt=\"Duo Mobile Sign-on Approval request\" width=\"1080\" height=\"2204\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/Duo_Mobile_ApproveButton.png 1080w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/Duo_Mobile_ApproveButton-147x300.png 147w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/Duo_Mobile_ApproveButton-502x1024.png 502w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/Duo_Mobile_ApproveButton-768x1567.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/Duo_Mobile_ApproveButton-25x50.png 25w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/Duo_Mobile_ApproveButton-753x1536.png 753w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/Duo_Mobile_ApproveButton-1004x2048.png 1004w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/Duo_Mobile_ApproveButton-29x60.png 29w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/Duo_Mobile_ApproveButton-49x100.png 49w\" sizes=\"auto, (max-width: 1080px) 100vw, 1080px\" \/><\/a><\/li>\n<li>If you&#8217;re the only person who uses this computer, click <strong>Yes, this is my device<\/strong>, and Duo will remember you for 7 days. Otherwise, select <strong>No<\/strong>.<a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/duo-save-device-1.png\" rel=\"lightbox-20\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-26293 size-medium\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/duo-save-device-1-244x300.png\" alt=\"Yes\" width=\"244\" height=\"300\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/duo-save-device-1-244x300.png 244w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/duo-save-device-1-41x50.png 41w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/duo-save-device-1-49x60.png 49w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/duo-save-device-1-81x100.png 81w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/duo-save-device-1.png 674w\" sizes=\"auto, (max-width: 244px) 100vw, 244px\" \/><\/a><\/li>\n<\/ol>\n<p><div class=\"hts-messages hts-messages--alert  hts-messages--withtitle  \"   >\n    \t\t\t<span class=\"hts-messages__title\">Not receiving the push notification?<\/span>    \t\t\t    \t\t\t\t<\/p>\n<p>\n    \t\t\t\t\t Ensure you&#8217;re connected to a wireless network with a good wifi signal. <a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/article\/connect-to-uvm-wireless\/\">Click here for instructions on connecting to UVM Wireless<\/a>.<\/p>\n<p>After 20 seconds, the Duo push notification will expire and you will have to send a new push.<\/p>\n<p>Click this link for help troubleshooting <a href=\"https:\/\/help.duo.com\/s\/article\/2050?language=en_US\">Duo Push notifications on Google Android<\/a>.<\/p>\n<p>Click this link for help troubleshooting <a href=\"https:\/\/help.duo.com\/s\/article\/2051?language=en_US\">Duo Push notifications on Apple iOS<\/a>.<\/p>\n<p>If you are still unable to receive a push notification, <a href=\"#login-with-duo-mobile-generated-codes\">use a Duo Mobile-generated code instead<\/a>.<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/p>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Log in with Duo Mobile-generated Codes<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<ol>\n<li>Enter your UVM NetID and password as normal, and then click <strong>LOG IN<\/strong>.<strong><a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/SSO_Login_ShieldVersion.png\" rel=\"lightbox-17\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-30861 size-full\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/SSO_Login_ShieldVersion.png\" alt=\"SSO NetID Login prompt\" width=\"291\" height=\"344\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/SSO_Login_ShieldVersion.png 291w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/SSO_Login_ShieldVersion-254x300.png 254w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/SSO_Login_ShieldVersion-42x50.png 42w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/SSO_Login_ShieldVersion-51x60.png 51w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/SSO_Login_ShieldVersion-85x100.png 85w\" sizes=\"auto, (max-width: 291px) 100vw, 291px\" \/><\/a><\/strong><\/li>\n<li>Open the <strong>Duo Mobile<\/strong> app on your smartphone or tablet, find the <b>University of Vermont<\/b> account, and tap on it to reveal a 6-digit <strong>Passcode<\/strong>.<br \/>\n<a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/Duo_Mobile_UVMAccount.png\" rel=\"lightbox-22\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-30912 size-full\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/Duo_Mobile_UVMAccount.png\" alt=\"Duo Mobile UVM Account Passcode\" width=\"1080\" height=\"1424\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/Duo_Mobile_UVMAccount.png 1080w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/Duo_Mobile_UVMAccount-228x300.png 228w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/Duo_Mobile_UVMAccount-777x1024.png 777w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/Duo_Mobile_UVMAccount-768x1013.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/Duo_Mobile_UVMAccount-38x50.png 38w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/Duo_Mobile_UVMAccount-46x60.png 46w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/Duo_Mobile_UVMAccount-76x100.png 76w\" sizes=\"auto, (max-width: 1080px) 100vw, 1080px\" \/><\/a><\/li>\n<li>Click <strong>Other options<\/strong> on the computer.<a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/Duo_Push_OtherOptions.png\" rel=\"lightbox-23\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-30911 size-full\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/Duo_Push_OtherOptions.png\" alt=\"Duo Push Other options link\" width=\"388\" height=\"475\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/Duo_Push_OtherOptions.png 388w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/Duo_Push_OtherOptions-245x300.png 245w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/Duo_Push_OtherOptions-41x50.png 41w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/Duo_Push_OtherOptions-49x60.png 49w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/Duo_Push_OtherOptions-82x100.png 82w\" sizes=\"auto, (max-width: 388px) 100vw, 388px\" \/><\/a><\/li>\n<li>Click<strong> Duo Mobile passcode<\/strong> and input the 6-digit passcode in the <strong>Passcode<\/strong> field and click <strong>Verify<\/strong>.<strong><a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/duo-code.png\" rel=\"lightbox-24\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-26297 size-medium\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/duo-code-160x300.png\" alt=\"Duo Mobile passcode option\" width=\"160\" height=\"300\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/duo-code-160x300.png 160w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/duo-code-546x1024.png 546w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/duo-code-27x50.png 27w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/duo-code-32x60.png 32w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/duo-code-53x100.png 53w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/duo-code.png 673w\" sizes=\"auto, (max-width: 160px) 100vw, 160px\" \/><\/a><\/strong> <a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/Duo_EnterYourPasscode_VerifyButton.png\" rel=\"lightbox-25\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-30913 size-full\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/Duo_EnterYourPasscode_VerifyButton.png\" alt=\"Duo Enter passcode window with Verify button highlighted\" width=\"389\" height=\"489\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/Duo_EnterYourPasscode_VerifyButton.png 389w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/Duo_EnterYourPasscode_VerifyButton-239x300.png 239w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/Duo_EnterYourPasscode_VerifyButton-40x50.png 40w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/Duo_EnterYourPasscode_VerifyButton-48x60.png 48w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/Duo_EnterYourPasscode_VerifyButton-80x100.png 80w\" sizes=\"auto, (max-width: 389px) 100vw, 389px\" \/><\/a><\/li>\n<\/ol>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n<h2>MFA using a YubiKey<\/h2>\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Request a YubiKey<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p><span class=\"s1\">A YubiKey is a small, USB flash drive-like device that can be worn on a key ring. When it&#8217;s plugged into your computer, you can press the button on the YubiKey to gain access to<\/span><span class=\"s1\"> a Duo protected service.<\/span><\/p>\n<p><span class=\"s1\"><a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/yubikey-a-and-c.png\" rel=\"lightbox-26\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-24361 size-full\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/yubikey-a-and-c.png\" alt=\"Yubikey examples\" width=\"251\" height=\"229\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/yubikey-a-and-c.png 251w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/yubikey-a-and-c-50x46.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/yubikey-a-and-c-60x55.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/yubikey-a-and-c-100x91.png 100w\" sizes=\"auto, (max-width: 251px) 100vw, 251px\" \/><\/a><\/span><\/p>\n<p><span class=\"s1\">To request a YubiKey, contact Identity and Account Management by emailing <a href=\"mailto:iam@uvm.edu\">iam@uvm.edu<\/a> and specify whether the new YubiKey should be USB-A or USB-C. <\/span><span class=\"s1\">There is a one-time fee to your department of $50 for each YubiKey, to be paid for by Chartstring. <\/span><\/p>\n<p><span class=\"s1\">Students are not eligible for a YubiKey at this time, but if you are interested, you are encouraged to submit a Footprints request so we know there is interest.<\/span><\/p>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Log in using a YubiKey<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<ol>\n<li>Enter your UVM NetID and password as normal, and then click <strong>LOG IN<\/strong>.<a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/SSO_Login_ShieldVersion.png\" rel=\"lightbox-17\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-30861 size-full\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/SSO_Login_ShieldVersion.png\" alt=\"SSO NetID Login prompt\" width=\"291\" height=\"344\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/SSO_Login_ShieldVersion.png 291w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/SSO_Login_ShieldVersion-254x300.png 254w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/SSO_Login_ShieldVersion-42x50.png 42w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/SSO_Login_ShieldVersion-51x60.png 51w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/SSO_Login_ShieldVersion-85x100.png 85w\" sizes=\"auto, (max-width: 291px) 100vw, 291px\" \/><\/a><\/li>\n<li>Click <strong>Other options<\/strong> on the computer.<a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/Duo_Push_OtherOptions.png\" rel=\"lightbox-23\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-30911 size-full\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/Duo_Push_OtherOptions.png\" alt=\"Duo Push Other options link\" width=\"388\" height=\"475\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/Duo_Push_OtherOptions.png 388w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/Duo_Push_OtherOptions-245x300.png 245w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/Duo_Push_OtherOptions-41x50.png 41w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/Duo_Push_OtherOptions-49x60.png 49w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/Duo_Push_OtherOptions-82x100.png 82w\" sizes=\"auto, (max-width: 388px) 100vw, 388px\" \/><\/a><\/li>\n<li>Select <strong>YubiKey passcode<\/strong>.<a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/duo-yubikey.png\" rel=\"lightbox-29\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-26296 size-medium\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/duo-yubikey-160x300.png\" alt=\"YubiKey passcode option\" width=\"160\" height=\"300\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/duo-yubikey-160x300.png 160w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/duo-yubikey-546x1024.png 546w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/duo-yubikey-27x50.png 27w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/duo-yubikey-32x60.png 32w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/duo-yubikey-53x100.png 53w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/duo-yubikey.png 673w\" sizes=\"auto, (max-width: 160px) 100vw, 160px\" \/><\/a><\/li>\n<li class=\"p1\">Insert your YubiKey into a USB port, and then touch the brass contact(s).<br \/>\n<a href=\"https:\/\/projects.helpline.w3.uvm.edu\/wp-content\/uploads\/2016\/05\/yubi-touch.png\" rel=\"lightbox-30\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-6440\" src=\"https:\/\/projects.helpline.w3.uvm.edu\/wp-content\/uploads\/2016\/05\/yubi-touch.png\" alt=\"yubi-touch\" width=\"398\" height=\"266\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2016\/05\/yubi-touch.png 1000w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2016\/05\/yubi-touch-300x200.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2016\/05\/yubi-touch-768x512.png 768w\" sizes=\"auto, (max-width: 398px) 100vw, 398px\" \/><\/a><\/li>\n<li class=\"p1\">Your YubiKey will automatically enter a passcode and log you in.<\/li>\n<\/ol>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n<h2>MFA using Offline Codes<\/h2>\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Generate offline codes<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p>Offline passcodes should be used as a backup method w<span class=\"s1\">hen you need to provide an additional authentication factor but are unable to use other methods (i.e. no cell service, your device&#8217;s battery is fully discharged, etc).<\/span><\/p>\n<p><div class=\"hts-messages hts-messages--danger  hts-messages--withtitle hts-messages--withicon \"   >\n    \t\t\t<span class=\"hts-messages__title\">Offline codes must be safely and securely stored<\/span>    \t\t\t    \t\t\t\t<\/p>\n<p>\n    \t\t\t\t\tThese codes allow access to PeopleSoft and other protected spaces in the same way as your Duo MFA app. You are individually responsible for ensuring they are safely stored.     \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/p>\n<ol>\n<li>Visit <a href=\"https:\/\/account.uvm.edu\/multifactor\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/account.uvm.edu\/multifactor<\/a> and log in with your UVM NetID and password, if prompted.<\/li>\n<li>Click <strong>Activate\/Manage Duo Security<\/strong>.<strong><a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/activateManage.png\" rel=\"lightbox-13\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-27850\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/activateManage-300x86.png\" alt=\"Enroll and manage multifactor devices.\" width=\"300\" height=\"86\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/activateManage-300x86.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/activateManage-1024x292.png 1024w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/activateManage-768x219.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/activateManage-50x14.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/activateManage-1536x438.png 1536w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/activateManage-60x17.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/activateManage-100x29.png 100w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/activateManage.png 1701w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/strong>\n<div class=\"hts-messages hts-messages--info  hts-messages--withtitle hts-messages--withicon \"   >\n    \t\t\t<span class=\"hts-messages__title\">Already have a device enrolled in Duo?<\/span>    \t\t\t    \t\t\t\t<\/p>\n<p>\n    \t\t\t\t\tIf you&#8217;ve previously enrolled a device in Duo, you may receive a prompt asking you to use your currently enrolled MFA device(s) to access this page. If none of your second-factor methods are available, please <a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/contact\/\">contact the UVM Tech Team<\/a>.    \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/li>\n<li>Click <strong>Generate Offline Codes<\/strong>.<strong><a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/generateOfflineCodes.png\" rel=\"lightbox-32\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-27858\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/generateOfflineCodes-300x52.png\" alt=\"Button to generate off-line codes.\" width=\"300\" height=\"52\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/generateOfflineCodes-300x52.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/generateOfflineCodes-1024x177.png 1024w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/generateOfflineCodes-768x133.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/generateOfflineCodes-50x9.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/generateOfflineCodes-1536x266.png 1536w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/generateOfflineCodes-60x10.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/generateOfflineCodes-100x17.png 100w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/generateOfflineCodes.png 1607w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/strong><\/li>\n<li>Print out the list of generated codes and keep it in a safe place.<\/li>\n<\/ol>\n<p><div class=\"hts-messages hts-messages--alert  hts-messages--withtitle hts-messages--withicon \"   >\n    \t\t\t<span class=\"hts-messages__title\">Offline Backup Code Details<\/span>    \t\t\t    \t\t\t\t<\/p>\n<ul>\n<li>Each offline code can only be used once (tip: cross out used passcodes).<\/li>\n<li>You can use your offline codes in any order without invalidating other unused codes.<\/li>\n<li>Requesting a new batch of offline codes will invalidate all previous offline codes. Only the most recent passcodes will be usable.<\/li>\n<\/ul>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/p>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Log in using an offline code<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<ol>\n<li>Enter your UVM NetID and password as normal, and then click <strong>LOG IN<\/strong>.<a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/SSO_Login_ShieldVersion.png\" rel=\"lightbox-17\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-30861 size-full\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/SSO_Login_ShieldVersion.png\" alt=\"SSO NetID Login prompt\" width=\"291\" height=\"344\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/SSO_Login_ShieldVersion.png 291w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/SSO_Login_ShieldVersion-254x300.png 254w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/SSO_Login_ShieldVersion-42x50.png 42w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/SSO_Login_ShieldVersion-51x60.png 51w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/SSO_Login_ShieldVersion-85x100.png 85w\" sizes=\"auto, (max-width: 291px) 100vw, 291px\" \/><\/a><\/li>\n<li>Click <strong>Other options<\/strong>.<a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/Duo_Push_OtherOptions.png\" rel=\"lightbox-23\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-30911 size-full\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/Duo_Push_OtherOptions.png\" alt=\"Duo Push Other options link\" width=\"388\" height=\"475\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/Duo_Push_OtherOptions.png 388w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/Duo_Push_OtherOptions-245x300.png 245w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/Duo_Push_OtherOptions-41x50.png 41w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/Duo_Push_OtherOptions-49x60.png 49w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/Duo_Push_OtherOptions-82x100.png 82w\" sizes=\"auto, (max-width: 388px) 100vw, 388px\" \/><\/a><\/li>\n<li>Click <strong>Bypass code<\/strong>, input an offline code, and click <strong>Verify<\/strong>.<strong><a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/2023-09-19_08-23-53.png\" rel=\"lightbox-35\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-26820 size-medium\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/2023-09-19_08-23-53-210x300.png\" alt=\"Bypass code button\" width=\"210\" height=\"300\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/2023-09-19_08-23-53-210x300.png 210w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/2023-09-19_08-23-53-35x50.png 35w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/2023-09-19_08-23-53-42x60.png 42w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/2023-09-19_08-23-53-70x100.png 70w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/2023-09-19_08-23-53.png 371w\" sizes=\"auto, (max-width: 210px) 100vw, 210px\" \/><\/a><\/strong><a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/Duo_EnterYourPasscode_VerifyButton.png\" rel=\"lightbox-25\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-30913 size-full\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/Duo_EnterYourPasscode_VerifyButton.png\" alt=\"Duo Passcode field with Verify button highlighted\" width=\"389\" height=\"489\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/Duo_EnterYourPasscode_VerifyButton.png 389w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/Duo_EnterYourPasscode_VerifyButton-239x300.png 239w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/Duo_EnterYourPasscode_VerifyButton-40x50.png 40w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/Duo_EnterYourPasscode_VerifyButton-48x60.png 48w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/Duo_EnterYourPasscode_VerifyButton-80x100.png 80w\" sizes=\"auto, (max-width: 389px) 100vw, 389px\" \/><\/a>\n<div class=\"hts-messages hts-messages--alert  hts-messages--withtitle hts-messages--withicon \"   >\n    \t\t\t<span class=\"hts-messages__title\">Offline codes are good for one use only<\/span>    \t\t\t    \t\t\t\t<\/p>\n<p>\n    \t\t\t\t\tYou may want to cross out offline codes that you&#8217;ve used so that you know which ones are still available.    \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/li>\n<\/ol>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n<h2>MFA using Telephony Options<\/h2>\n    \t\t<div class=\"hts-messages hts-messages--danger  hts-messages--withtitle hts-messages--withicon \"   >\r\n    \t\t\t<span class=\"hts-messages__title\">Telephony (SMS and Phone Call) options not recommended<\/span>    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\tThe use of telephony methods like SMS and Phone Calls to authenticate with Duo is less secure than other methods and will soon be unsupported as part of a long-term plan to improve UVM&#8217;s information security. It is recommended to set up the Duo Mobile app on a smartphone or tablet instead.    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Add a non-smart phone<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p><span class=\"s1\">The following steps will guide you through enrolling your cell phone in Duo Security for SMS authentication. <\/span><\/p>\n<ol>\n<li>Visit <a href=\"https:\/\/account.uvm.edu\/multifactor\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/account.uvm.edu\/multifactor<\/a> and log in with your UVM NetID and password, if prompted.<\/li>\n<li class=\"p1\">Click <strong>Activate\/Manage Duo Security<\/strong>.<strong><a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/activateManage.png\" rel=\"lightbox-13\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-27850 size-medium\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/activateManage-300x86.png\" alt=\"Activate\/manage Duo security button\" width=\"300\" height=\"86\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/activateManage-300x86.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/activateManage-1024x292.png 1024w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/activateManage-768x219.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/activateManage-50x14.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/activateManage-1536x438.png 1536w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/activateManage-60x17.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/activateManage-100x29.png 100w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/activateManage.png 1701w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/strong><\/li>\n<li>\n<div class=\"hts-messages hts-messages--info  hts-messages--withtitle hts-messages--withicon \"   >\n    \t\t\t<span class=\"hts-messages__title\">Already have a device enrolled in Duo?<\/span>    \t\t\t    \t\t\t\t<\/p>\n<p>\n    \t\t\t\t\tIf you&#8217;ve previously enrolled a device in Duo, you may receive a prompt asking you to use your currently enrolled MFA device(s) to access this page. If none of your second-factor methods are available, please <a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/contact\/\">contact the UVM Tech Team<\/a>.    \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/li>\n<li class=\"p1\">Click <strong>Add Device<\/strong>.<strong><a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/addDuoDevice.png\" rel=\"lightbox-14\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-27855\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/addDuoDevice-300x152.png\" alt=\"Button to add an MFA device.\" width=\"300\" height=\"152\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/addDuoDevice-300x152.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/addDuoDevice-50x25.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/addDuoDevice-60x30.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/addDuoDevice-100x51.png 100w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/addDuoDevice.png 684w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/strong><\/li>\n<li class=\"p1\">Select <strong>Mobile<\/strong> as the type, choose <strong>Unknown <\/strong>for platform, enter your phone number (with area code), enter a nickname for your phone, and then click <strong>Add Device<\/strong>.<strong><a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/addUnknownPhone.png\" rel=\"lightbox-39\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-27860\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/addUnknownPhone-300x255.png\" alt=\"Device details for adding a non-smart phone as a Duo device.\" width=\"300\" height=\"255\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/addUnknownPhone-300x255.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/addUnknownPhone-50x43.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/addUnknownPhone-60x51.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/addUnknownPhone-100x85.png 100w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/addUnknownPhone.png 676w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/strong><\/li>\n<li class=\"p1\">Your phone should now be successfully enrolled. Non-smartphone users can ignore any texts they receive at this time about installing or activating Duo Mobile.<\/li>\n<\/ol>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Add a landline or office phone<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<ol>\n<li>Visit <a href=\"https:\/\/account.uvm.edu\/multifactor\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/account.uvm.edu\/multifactor<\/a> and log in with your UVM NetID and password, if prompted.<\/li>\n<li class=\"p1\">Click <strong>Activate\/Manage Duo Security<\/strong>.<strong><a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/activateManage.png\" rel=\"lightbox-13\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-27850 size-medium\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/activateManage-300x86.png\" alt=\"Activate\/manage Duo security button\" width=\"300\" height=\"86\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/activateManage-300x86.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/activateManage-1024x292.png 1024w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/activateManage-768x219.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/activateManage-50x14.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/activateManage-1536x438.png 1536w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/activateManage-60x17.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/activateManage-100x29.png 100w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/activateManage.png 1701w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/strong><\/li>\n<li>\n<div class=\"hts-messages hts-messages--info  hts-messages--withtitle hts-messages--withicon \"   >\n    \t\t\t<span class=\"hts-messages__title\">Already have a device enrolled in Duo?<\/span>    \t\t\t    \t\t\t\t<\/p>\n<p>\n    \t\t\t\t\tIf you&#8217;ve previously enrolled a device in Duo, you may receive a prompt asking you to use your currently enrolled MFA device(s) to access this page. If none of your second-factor methods are available, please <a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/contact\/\">contact the UVM Tech Team<\/a>.    \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/li>\n<li class=\"p1\">Click <strong>Add Device<\/strong>.<strong><a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/addDuoDevice.png\" rel=\"lightbox-14\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-27855\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/addDuoDevice-300x152.png\" alt=\"Button to add an MFA device.\" width=\"300\" height=\"152\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/addDuoDevice-300x152.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/addDuoDevice-50x25.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/addDuoDevice-60x30.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/addDuoDevice-100x51.png 100w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/addDuoDevice.png 684w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/strong><\/li>\n<li class=\"p1\">Select <b>Landline <\/b>as the type, enter your phone number (with area code), your phone extension (if applicable), and a nickname for your phone, and then click <strong>Add Device<\/strong>.<strong><a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/addLandline.png\" rel=\"lightbox-42\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-27861\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/addLandline-300x255.png\" alt=\"Device details for adding a landline as a Duo device.\" width=\"300\" height=\"255\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/addLandline-300x255.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/addLandline-50x42.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/addLandline-60x51.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/addLandline-100x85.png 100w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/addLandline.png 673w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/strong><\/li>\n<li>Your phone should now be successfully enrolled.<\/li>\n<\/ol>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Log in using Duo SMS text messages<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<ol>\n<li>Enter your UVM NetID and password as normal, and then click <strong>LOG IN<\/strong>.<br \/>\n<a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/SSO_Login_ShieldVersion.png\" rel=\"lightbox-17\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-30861 size-full\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/SSO_Login_ShieldVersion.png\" alt=\"SSO NetID Login prompt\" width=\"291\" height=\"344\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/SSO_Login_ShieldVersion.png 291w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/SSO_Login_ShieldVersion-254x300.png 254w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/SSO_Login_ShieldVersion-42x50.png 42w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/SSO_Login_ShieldVersion-51x60.png 51w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/SSO_Login_ShieldVersion-85x100.png 85w\" sizes=\"auto, (max-width: 291px) 100vw, 291px\" \/><\/a><\/li>\n<li>Click <strong>Other options<\/strong>.<a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/Duo_Push_OtherOptions.png\" rel=\"lightbox-23\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-30911 size-full\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/Duo_Push_OtherOptions.png\" alt=\"Duo Push Other options link\" width=\"388\" height=\"475\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/Duo_Push_OtherOptions.png 388w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/Duo_Push_OtherOptions-245x300.png 245w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/Duo_Push_OtherOptions-41x50.png 41w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/Duo_Push_OtherOptions-49x60.png 49w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/Duo_Push_OtherOptions-82x100.png 82w\" sizes=\"auto, (max-width: 388px) 100vw, 388px\" \/><\/a><\/li>\n<li class=\"p1\">Click <strong>Text message passcode<\/strong>.<a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/duo-text.png\" rel=\"lightbox-45\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-26295 size-medium\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/duo-text-160x300.png\" alt=\"Text message passcode option\" width=\"160\" height=\"300\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/duo-text-160x300.png 160w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/duo-text-546x1024.png 546w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/duo-text-27x50.png 27w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/duo-text-32x60.png 32w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/duo-text-53x100.png 53w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/duo-text.png 673w\" sizes=\"auto, (max-width: 160px) 100vw, 160px\" \/><\/a><\/li>\n<li>You will receive an SMS text message with a list of codes.\n<div class=\"hts-messages hts-messages--alert  hts-messages--withtitle hts-messages--withicon \"   >\n    \t\t\t<span class=\"hts-messages__title\">Not receiving the codes?<\/span>    \t\t\t    \t\t\t\t<\/p>\n<p>\n    \t\t\t\t\tIf it has been more than a minute and you still have not received a text with your SMS passcodes, please ensure you have good cell service and can otherwise receive text messages.<br \/>\nAvoid clicking the <strong>Text<\/strong> option again &#8211; this will generate a new set of passcodes, rendering previous passcodes invalid.\n    \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages --><br \/>\n    \t\t<br \/>\n<a href=\"https:\/\/projects.helpline.w3.uvm.edu\/wp-content\/uploads\/2016\/06\/codeText.png\" rel=\"lightbox-46\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-6513 size-full\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2016\/06\/codeText.png\" alt=\"SMS passcodes example\" width=\"748\" height=\"395\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2016\/06\/codeText.png 748w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2016\/06\/codeText-300x158.png 300w\" sizes=\"auto, (max-width: 748px) 100vw, 748px\" \/><\/a>    \t\t<\/p>\n<div class=\"hts-messages hts-messages--info  hts-messages--withtitle hts-messages--withicon \"   >\n    \t\t\t<span class=\"hts-messages__title\">Codes can only be used once<\/span>    \t\t\t    \t\t\t\t<\/p>\n<p>\n    \t\t\t\t\tYou will receive 10 SMS passcodes separated by spaces. Please keep track of which codes you have used &#8211; they can only be used once each.    \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/li>\n<li class=\"p1\">Enter one of the codes into the <strong>Passcode<\/strong> field, and click <strong>Verify<\/strong>.<a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/Duo_EnterYourPasscode_VerifyButton.png\" rel=\"lightbox-25\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-30913 size-full\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/Duo_EnterYourPasscode_VerifyButton.png\" alt=\"Duo Passcode field with Verify button highlighted\" width=\"389\" height=\"489\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/Duo_EnterYourPasscode_VerifyButton.png 389w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/Duo_EnterYourPasscode_VerifyButton-239x300.png 239w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/Duo_EnterYourPasscode_VerifyButton-40x50.png 40w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/Duo_EnterYourPasscode_VerifyButton-48x60.png 48w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/Duo_EnterYourPasscode_VerifyButton-80x100.png 80w\" sizes=\"auto, (max-width: 389px) 100vw, 389px\" \/><\/a><\/li>\n<\/ol>\n<p><div class=\"hts-messages hts-messages--alert  hts-messages--withtitle hts-messages--withicon \"   >\n    \t\t\t<span class=\"hts-messages__title\">SMS code details<\/span>    \t\t\t    \t\t\t\t<\/p>\n<ul>\n<li>\n<p class=\"p1\"><span class=\"s1\">SMS passcodes can only be used once. <\/span><\/p>\n<\/li>\n<li>\n<p class=\"p1\"><span class=\"s1\">You can use SMS passcodes in any order without invalidating other unused codes.<\/span><\/p>\n<\/li>\n<li>\n<p class=\"p1\"><span class=\"s2\">Requesting a new batch of SMS passcodes will invalidate all previous SMS passcodes. <strong>Only the most recent passcodes will be usable. <\/strong><\/span><\/p>\n<\/li>\n<\/ul>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/p>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Log in using a phone call<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<ol>\n<li>Enter your UVM NetID and password as normal, and then click <strong>Login<\/strong>.<br \/>\n<a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/SSO_Login_ShieldVersion.png\" rel=\"lightbox-17\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-30861 size-full\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/SSO_Login_ShieldVersion.png\" alt=\"SSO NetID Login prompt\" width=\"291\" height=\"344\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/SSO_Login_ShieldVersion.png 291w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/SSO_Login_ShieldVersion-254x300.png 254w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/SSO_Login_ShieldVersion-42x50.png 42w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/SSO_Login_ShieldVersion-51x60.png 51w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/SSO_Login_ShieldVersion-85x100.png 85w\" sizes=\"auto, (max-width: 291px) 100vw, 291px\" \/><\/a><\/li>\n<li>Click <strong>Other options<\/strong> on the computer.<a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/Duo_Push_OtherOptions.png\" rel=\"lightbox-23\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-30911 size-full\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/Duo_Push_OtherOptions.png\" alt=\"Duo Push Other options link\" width=\"388\" height=\"475\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/Duo_Push_OtherOptions.png 388w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/Duo_Push_OtherOptions-245x300.png 245w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/Duo_Push_OtherOptions-41x50.png 41w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/Duo_Push_OtherOptions-49x60.png 49w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/03\/Duo_Push_OtherOptions-82x100.png 82w\" sizes=\"auto, (max-width: 388px) 100vw, 388px\" \/><\/a><\/li>\n<li>Click <strong>Phone call<\/strong> under the appropriate device.<a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/duo-call.png\" rel=\"lightbox-50\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-26294 size-medium\" src=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/duo-call-160x300.png\" alt=\"Phone call option\" width=\"160\" height=\"300\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/duo-call-160x300.png 160w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/duo-call-546x1024.png 546w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/duo-call-27x50.png 27w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/duo-call-32x60.png 32w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/duo-call-53x100.png 53w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/08\/duo-call.png 673w\" sizes=\"auto, (max-width: 160px) 100vw, 160px\" \/><\/a><\/li>\n<li>Answer the call on your selected device, and then approve the login request by pressing any key on the phone&#8217;s number pad.<\/li>\n<\/ol>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n<h2>Frequently Asked Questions<\/h2>\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>What does Duo do?<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<p>\nMulti-factor authentication provides an extra layer of security when accessing sensitive data.<\/p>\n<p>It is designed to thwart stolen login credentials from being used to gain access to protected services, since the thief would not have your second factor.<\/p>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Am I required to use multi-factor authentication (MFA), and if so, why?<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<p>\nYes.<\/p>\n<p>All UVM affiliates are required to use multi-factor authentication to access any protected resource. We have implemented MFA to protect you, your information, and the University&#8217;s information.<\/p>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>How do I use Duo with a departmental account? <\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p>When enrolling a device in Duo Mobile, you are not able to associate the same phone number with multiple accounts.<\/p>\n<p>To work around this using your tablet <em>or your smartphone<\/em>, follow the <a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/article\/duo-multi-factor-authentication\/#enroll-your-ipad-or-android-tablet\">instructions above for enrolling an iPad or Android Tablet<\/a>. This process presents a QR code that you can scan in your Duo Mobile app.<\/p>\n<p>To log in, you&#8217;ll need to use <a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/article\/duo-multi-factor-authentication\/#log-in-using-push-notifications\">push notifications<\/a> or <a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/article\/duo-multi-factor-authentication\/#log-in-with-duo-mobile-generated-codes\">Duo Mobile generated codes<\/a> &#8211; telephony options will be unavailable.<\/p>\n<p><div class=\"hts-messages hts-messages--alert  hts-messages--withtitle hts-messages--withicon \"   >\n    \t\t\t<span class=\"hts-messages__title\">Don't have a device capable of installing Duo Mobile?<\/span>    \t\t\t    \t\t\t\t<\/p>\n<p>\n    \t\t\t\t\tPlease <a href=\"https:\/\/go.uvm.edu\/techteam\">contact the UVM Tech Team<\/a>.    \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/p>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Do I have to use Duo every time I log in?<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<p>\nUVM&#8217;s authentication page includes a checkbox to &#8220;Remember me for 7 days.&#8221; You can use this feature when accessing services through a browser to avoid having to use Duo for that service every time you log in.<\/p>\n<p>For most installed apps, like Microsoft Teams or Outlook, you will only have to use Duo again if you supply new credentials (such as after a password change).<\/p>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>I know how to avoid phishing email messages, why do I need to use this?<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p>Unfortunately, experience has shown that people are not as good at recognizing malicious email as you might think. Every day, members of the UVM community fall prey to these kinds of scams.<\/p>\n<p>We have to take steps to ensure that we are each more than just a single click away from having our paychecks stolen or becoming victims of identity theft. There are other ways for hackers to get your credentials besides phishing, and multi-factor authentication is the best protection available against hackers.<\/p>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Can more than one person register a phone we share?<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p>This option is not currently available. Should UVM find a usage case that requires it without a reasonable alternative, it will be reevaluated.<\/p>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Will it cost me anything to use multi-factor authentication?<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p>It depends on which method you use, but it is highly likely that the cost will be effectively none.<\/p>\n<ul>\n<li>The Duo Mobile app itself is free.<\/li>\n<li>Generating a code with the app is free.<\/li>\n<li>If you are connected to Wi-Fi, using the <strong>push<\/strong> method is free.<\/li>\n<li>If you are not on Wi-Fi, the <strong>push<\/strong> method uses a very small amount of data, and is still effectively free depending on your cellular data plan.<\/li>\n<li>Generating a list of one-time codes from the Multifactor setup page is free.<\/li>\n<li>A YubiKey comes with a one-time charge of approximately $50 to your department, not to you.<\/li>\n<\/ul>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Can I use security questions instead?<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p>UVM is requiring multi-factor authentication to solve the problem of stolen, reusable credentials like passwords.<\/p>\n<p>Security questions are no different from passwords in that an attacker who captures your answers to those questions via phishing, other social engineering, or malware can use them to impersonate you. The framework UVM has adopted protects against this in one of two ways:<\/p>\n<ul>\n<li>by requiring that you have a physical device (smartphone\/tablet with Duo Mobile app or YubiKey), or<\/li>\n<li>by requiring a credential which is only good for a single use (the <strong>offline codes<\/strong> method).<\/li>\n<\/ul>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>What if I don\u2019t have a smartphone or tablet?<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p>If you don\u2019t have a smart device, your department can <a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/article\/duo-multi-factor-authentication\/#request-a-yubikey\">request a YubiKey for you<\/a>. A YubiKey is a very small device that fits on a key ring and is easy to carry around.<\/p>\n<p>You may also generate a list of offline codes to keep with you as a backup &#8211; they are not recommended as a primary authentication method.<\/p>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Can I set up Duo on more than one device?<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p>Yes.<\/p>\n<p>You are encouraged, but not required, to set up Duo on more than one device. This will allow you to still access Duo-protected services if you forget one of your devices at home, and it will make it easier to unenroll a lost or stolen device to prevent others from using it to log in as you.<\/p>\n<p>You may add as many devices as you like on <a href=\"https:\/\/account.uvm.edu\/multifactor\">https:\/\/account.uvm.edu\/multifactor<\/a>. After that, when you are logging in you can choose which device Duo will send the authentication request to.<\/p>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Can I use Duo internationally?<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p><div class=\"hts-messages hts-messages--alert  hts-messages--withtitle hts-messages--withicon \"   >\n    \t\t\t<span class=\"hts-messages__title\">Some countries have Duo restrictions<\/span>    \t\t\t    \t\t\t\t<\/p>\n<p>\n    \t\t\t\t\tCertain countries may disallow or limit the use of Duo in any way, based on US or local regulations. Contact <a href=\"https:\/\/www.uvm.edu\/it\/information-security-office\">UVM&#8217;s Information Security Office<\/a> at <a href=\"mailto:iso@uvm.edu\">iso@uvm.edu<\/a> to ensure continued access to your UVM account and to protect UVM data.    \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/p>\n<p>If your phone number changes while traveling, telephony options (calls and texts) will likely stop working. However, the Duo smartphone app is designed to work internationally &#8211; if you install and activate the app before leaving, it can generate the required code even without a mobile voice or data plan, and it can do this anywhere in the world.<\/p>\n<p>If you have a voice or data plan, the app makes multi-factor authentication as easy as a pushing a single button. If you don&#8217;t have a voice or data plan, you can <a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/article\/duo-multi-factor-authentication\/#login-with-duo-mobile-generated-codes\">use the app to generate a code to be entered manually<\/a>.<\/p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>I'm trying to enroll my phone, but I'm not receiving text messages. What do I do?<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p>If you&#8217;re not receiving texts, <a href=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/article\/duo-multi-factor-authentication\/#enroll-your-ipad-or-android-tablet\">enroll your phone as an iPad or Android tablet instead<\/a>.<\/p>\n<p>After adding your phone, visit\u00a0the <a href=\"https:\/\/account.uvm.edu\/multifactor\">device management page<\/a> and edit your device to add the phone number.<\/p>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n","protected":false},"excerpt":{"rendered":"<p>Duo Security is a Multi-Factor Authentication (MFA) tool used by the University of Vermont to protect sensitive information. Upon logging in to a Duo-protected site or service, you&#8217;ll be required to perform an additional authentication step using either the Duo Mobile app or a YubiKey. If you do not have&#8230;<\/p>\n","protected":false},"author":41,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"ht-kb-category":[254,270,273],"ht-kb-tag":[380,385,384,261,404],"class_list":["post-8047","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-accounts","ht_kb_category-security","ht_kb_category-smart-phones-and-tablets","ht_kb_tag-account","ht_kb_tag-android","ht_kb_tag-iphone","ht_kb_tag-password","ht_kb_tag-security"],"_links":{"self":[{"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb\/8047","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/users\/41"}],"replies":[{"embeddable":true,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/comments?post=8047"}],"version-history":[{"count":146,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb\/8047\/revisions"}],"predecessor-version":[{"id":31290,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb\/8047\/revisions\/31290"}],"wp:attachment":[{"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/media?parent=8047"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb-category?post=8047"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb-tag?post=8047"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}