

{"id":30384,"date":"2025-03-05T17:56:19","date_gmt":"2025-03-05T22:56:19","guid":{"rendered":"https:\/\/www.uvm.edu\/it\/dev\/kb\/?post_type=ht_kb&#038;p=30384"},"modified":"2025-05-23T12:05:48","modified_gmt":"2025-05-23T16:05:48","slug":"adobe-vip-license-activation-faculty-staff","status":"publish","type":"ht_kb","link":"https:\/\/www.uvm.edu\/it\/dev\/kb\/article\/adobe-vip-license-activation-faculty-staff\/","title":{"rendered":"Adobe VIP License Activation (Faculty\/Staff)"},"content":{"rendered":"\r\n<figure class=\"wp-block-image alignleft\"><a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2019\/07\/Adobe_CC_Logo.png\" rel=\"lightbox-0\"><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" class=\"wp-image-13169\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2019\/07\/Adobe_CC_Logo-150x150.png\" alt=\"Adobe Creative Cloud icon\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/07\/Adobe_CC_Logo-150x150.png 150w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/07\/Adobe_CC_Logo-50x50.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/07\/Adobe_CC_Logo-60x60.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/07\/Adobe_CC_Logo-100x100.png 100w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/07\/Adobe_CC_Logo.png 300w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/><\/a><\/figure>\r\n\r\n\r\n\r\n<p>UVM licenses Adobe products (Acrobat, Creative Cloud, Photoshop, Premiere Pro, Indesign, Illustrator, Lightroom, etc.) via Adobe&#8217;s Value Incentive Plan (VIP) Program.<\/p>\r\n\r\n\r\n\r\n<p>These are annual licenses assigned to individual UVM recipients via their netID (called &#8220;Named Licenses&#8221;). \u00a0Named licenses cannot be shared among multiple users, however they can be transferred between users as people come and go, or job descriptions change.<\/p>\r\n\r\n\r\n\r\n    \t\t<div class=\"hts-messages hts-messages--info  hts-messages--withtitle  \"   >\r\n    \t\t\t<span class=\"hts-messages__title\">NOTE<\/span>    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\tTo purchase an Adobe VIP license for Acrobat or the Creative Cloud suite of applications (Photoshop, Indesign, Premiere, Illustrator, Acrobat and others), have your business manager contact the <a href=\"mailto:tech.store@uvm.edu\">Tech Store<\/a> for information and pricing.    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t\r\n\r\n\r\n\r\n<h2>To activate your Adobe VIP license<\/h2>\r\n\r\n\r\n\r\n<p>You should have received an email announcing that a license has been granted. \u00a0Note the the email contains <strong>the product licensed (1)<\/strong>, \u00a0<strong>the profile (aka department) whose license administrator has granted the license (2)<\/strong>, <strong>the email address<\/strong> that the license was assigned to (always in the form of netID@uvm.edu), <strong>the unit under which the license was granted (3)<\/strong> and <strong>a &#8220;Get Started&#8221; button.\u00a0<\/strong>Please refer back to your email when making choices required for installation.<\/p>\r\n\r\n\r\n\r\n<ol>\r\n<li>Click &#8220;Get Started&#8221; to open a web browser window and start the process.<br \/><a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2025\/03\/Adobe-VIP-Email.png\" rel=\"lightbox-1\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-30952 size-full\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2025\/03\/Adobe-VIP-Email.png\" alt=\"Adobe VIP License Email\" width=\"513\" height=\"905\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2025\/03\/Adobe-VIP-Email.png 513w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2025\/03\/Adobe-VIP-Email-170x300.png 170w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2025\/03\/Adobe-VIP-Email-28x50.png 28w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2025\/03\/Adobe-VIP-Email-34x60.png 34w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2025\/03\/Adobe-VIP-Email-57x100.png 57w\" sizes=\"auto, (max-width: 513px) 100vw, 513px\" \/><\/a><br \/>    \t\t<div class=\"hts-messages hts-messages--info  hts-messages--withtitle  \"   >\r\n    \t\t\t<span class=\"hts-messages__title\">NOTE<\/span>    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\tIf you did not receive, or accidentally deleted, your Adobe activation email, open a web browser and connect to <a href=\"https:\/\/account.adobe.com\/\">https:\/\/account.adobe.com\/<\/a> directly. \u00a0If you have a pre-existing personal Adobe account, you may need to <a href=\"https:\/\/www.uvm.edu\/it\/kb\/article\/clearing-browser-cache\/\">reset your browser caches<\/a>, or open a <a href=\"https:\/\/www.uvm.edu\/it\/kb\/article\/private-browser-windows\/\">Private or Incognito window<\/a> in order to restart the login process from scratch.    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t<br \/>\r\n\r\n<\/li>\r\n<li>Choose &#8220;Company or School Account&#8221;.<br \/><br \/><a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2025\/03\/Adobe-VIP-Company-or-School.png\" rel=\"lightbox-2\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-30951 size-full\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2025\/03\/Adobe-VIP-Company-or-School.png\" alt=\"\" width=\"645\" height=\"798\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2025\/03\/Adobe-VIP-Company-or-School.png 645w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2025\/03\/Adobe-VIP-Company-or-School-242x300.png 242w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2025\/03\/Adobe-VIP-Company-or-School-40x50.png 40w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2025\/03\/Adobe-VIP-Company-or-School-48x60.png 48w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2025\/03\/Adobe-VIP-Company-or-School-81x100.png 81w\" sizes=\"auto, (max-width: 645px) 100vw, 645px\" \/><\/a>\r\n\r\n<\/li>\r\n<li>Log in using your UVM netID and current password.<br \/><br \/><a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/04\/SSO_NetIDLogin_Mobile.png\" rel=\"lightbox-3\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-30881 size-medium\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2018\/04\/SSO_NetIDLogin_Mobile-275x300.png\" alt=\"UVM Single Sign-on NetID Log In prompt\" width=\"275\" height=\"300\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/04\/SSO_NetIDLogin_Mobile-275x300.png 275w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/04\/SSO_NetIDLogin_Mobile-768x836.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/04\/SSO_NetIDLogin_Mobile-46x50.png 46w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/04\/SSO_NetIDLogin_Mobile-55x60.png 55w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/04\/SSO_NetIDLogin_Mobile-92x100.png 92w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/04\/SSO_NetIDLogin_Mobile.png 843w\" sizes=\"auto, (max-width: 275px) 100vw, 275px\" \/><\/a>\r\n\r\n<\/li>\r\n<li>Select the profile that matches the one mentioned in your license email.<br \/><br \/><a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2025\/03\/Adobe-VIP-Profile.png\" rel=\"lightbox-4\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-30949 size-full\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2025\/03\/Adobe-VIP-Profile.png\" alt=\"Adobe VIP Profile Selection\" width=\"672\" height=\"955\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2025\/03\/Adobe-VIP-Profile.png 672w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2025\/03\/Adobe-VIP-Profile-211x300.png 211w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2025\/03\/Adobe-VIP-Profile-35x50.png 35w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2025\/03\/Adobe-VIP-Profile-42x60.png 42w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2025\/03\/Adobe-VIP-Profile-70x100.png 70w\" sizes=\"auto, (max-width: 672px) 100vw, 672px\" \/><\/a>\r\n\r\n<\/li>\r\n<li>You will end up on the Adobe Creative Cloud application selection page with options to install those that you have a license for. \u00a0Click the waffle icon in the upper right corner.<br \/><br \/><a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2025\/03\/Adobe-VIP-click-waffle.png\" rel=\"lightbox-5\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-30947 size-large\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2025\/03\/Adobe-VIP-click-waffle-1024x439.png\" alt=\"Adobe VIP click waffle icon\" width=\"1024\" height=\"439\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2025\/03\/Adobe-VIP-click-waffle-1024x439.png 1024w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2025\/03\/Adobe-VIP-click-waffle-300x129.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2025\/03\/Adobe-VIP-click-waffle-768x329.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2025\/03\/Adobe-VIP-click-waffle-50x21.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2025\/03\/Adobe-VIP-click-waffle-60x26.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2025\/03\/Adobe-VIP-click-waffle-100x43.png 100w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2025\/03\/Adobe-VIP-click-waffle.png 1336w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a>\r\n\r\n<\/li>\r\n<li>Select All Apps.<br \/><a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2025\/03\/Adobe-VIP-Select-All-Apps.png\" rel=\"lightbox-6\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-30956 size-full\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2025\/03\/Adobe-VIP-Select-All-Apps.png\" alt=\"Adobe VIP Select All Apps\" width=\"440\" height=\"565\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2025\/03\/Adobe-VIP-Select-All-Apps.png 440w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2025\/03\/Adobe-VIP-Select-All-Apps-234x300.png 234w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2025\/03\/Adobe-VIP-Select-All-Apps-39x50.png 39w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2025\/03\/Adobe-VIP-Select-All-Apps-47x60.png 47w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2025\/03\/Adobe-VIP-Select-All-Apps-78x100.png 78w\" sizes=\"auto, (max-width: 440px) 100vw, 440px\" \/><\/a><br \/>\r\n\r\n<\/li>\r\n<li>Locate the product mentioned in your license email message, and click the Download button to download the product installer.<br \/><br \/><a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2025\/03\/Adobe-VIP-Acrobat-Download.png\" rel=\"lightbox-7\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-30945 size-full\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2025\/03\/Adobe-VIP-Acrobat-Download.png\" alt=\"Adobe VIP Acrobat Download\" width=\"684\" height=\"221\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2025\/03\/Adobe-VIP-Acrobat-Download.png 684w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2025\/03\/Adobe-VIP-Acrobat-Download-300x97.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2025\/03\/Adobe-VIP-Acrobat-Download-50x16.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2025\/03\/Adobe-VIP-Acrobat-Download-60x19.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2025\/03\/Adobe-VIP-Acrobat-Download-100x32.png 100w\" sizes=\"auto, (max-width: 684px) 100vw, 684px\" \/><\/a>\r\n\r\n<br \/>\r\n\r\n<\/li>\r\n<li>Locate the installer in your Downloads folder and double click to begin the installation process.<\/li>\r\n<\/ol>\r\n\r\n\r\n\r\n<p>The installer will return you to www.adobe.com\/apps\/all and display download progress. \u00a0Once complete, the application will be activated under your Adobe license and you may close the browser window.<\/p>\r\n<h2>Troubleshooting<\/h2>\r\n<p><strong>Your product says &#8220;Free Trial&#8221; and &#8220;Buy&#8221; instead of &#8220;Download&#8221;.<\/strong> \u00a0This means that you either are not licensed for this particular product, or you have selected or entered something incorrectly during the login process to account.adobe.com \u00a0Please quit your web browser entirely and try again.<br \/><a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2025\/03\/Adobe-VIP-not-licensed.png\" rel=\"lightbox-8\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-30944 size-full\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2025\/03\/Adobe-VIP-not-licensed.png\" alt=\"Adobe VIP not licensed\" width=\"673\" height=\"167\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2025\/03\/Adobe-VIP-not-licensed.png 673w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2025\/03\/Adobe-VIP-not-licensed-300x74.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2025\/03\/Adobe-VIP-not-licensed-50x12.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2025\/03\/Adobe-VIP-not-licensed-60x15.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2025\/03\/Adobe-VIP-not-licensed-100x25.png 100w\" sizes=\"auto, (max-width: 673px) 100vw, 673px\" \/><\/a>    \t\t<div class=\"hts-messages hts-messages--alert  hts-messages--withtitle  \"   >\r\n    \t\t\t<span class=\"hts-messages__title\">NOTE<\/span>    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\tIf you previously licensed Adobe products under a personal (i.e., not purchased by UVM) license, you may need to open an &#8220;Incognito&#8221; or &#8220;Private&#8221; window in your browser in order to bypass logging in using the previous Adobe account.    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t<\/p>\r\n","protected":false},"excerpt":{"rendered":"<p>UVM licenses Adobe products (Acrobat, Creative Cloud, Photoshop, Premiere Pro, Indesign, Illustrator, Lightroom, etc.) via Adobe&#8217;s Value Incentive Plan (VIP) Program. These are annual licenses assigned to individual UVM recipients via their netID (called &#8220;Named Licenses&#8221;). \u00a0Named licenses cannot be shared among multiple users, however they can be transferred between&#8230;<\/p>\n","protected":false},"author":122,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"ht-kb-category":[564,272],"ht-kb-tag":[633,434,436,634,635],"class_list":["post-30384","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-featured","ht_kb_category-software-and-licensing","ht_kb_tag-acrobat","ht_kb_tag-adobe","ht_kb_tag-creative-cloud","ht_kb_tag-licensing","ht_kb_tag-software"],"_links":{"self":[{"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb\/30384","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/users\/122"}],"replies":[{"embeddable":true,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/comments?post=30384"}],"version-history":[{"count":11,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb\/30384\/revisions"}],"predecessor-version":[{"id":31280,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb\/30384\/revisions\/31280"}],"wp:attachment":[{"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/media?parent=30384"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb-category?post=30384"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb-tag?post=30384"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}