

{"id":26822,"date":"2023-09-28T09:07:04","date_gmt":"2023-09-28T13:07:04","guid":{"rendered":"https:\/\/www.uvm.edu\/it\/dev\/kb\/?post_type=ht_kb&#038;p=26822"},"modified":"2024-09-19T10:49:17","modified_gmt":"2024-09-19T14:49:17","slug":"focused-inbox","status":"publish","type":"ht_kb","link":"https:\/\/www.uvm.edu\/it\/dev\/kb\/article\/focused-inbox\/","title":{"rendered":"Focused Inbox"},"content":{"rendered":"<p><a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2023\/09\/Outlook.png\" rel=\"lightbox-0\"><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-26823 alignleft\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2023\/09\/Outlook-300x300.png\" alt=\"\" width=\"300\" height=\"300\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/Outlook-300x300.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/Outlook-1024x1024.png 1024w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/Outlook-150x150.png 150w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/Outlook-768x768.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/Outlook-50x50.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/Outlook-60x60.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/Outlook-100x100.png 100w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/Outlook.png 1500w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a>The University of Vermont Tech Team recommends <a href=\"https:\/\/www.uvm.edu\/it\/kb\/article\/add-an-exchange-account\/\">Outlook<\/a> to check your email.\u00a0 Outlook is available for Windows PCs, Mac computers, iOS, Android devices, and on <a href=\"http:\/\/outlook.cloud.microsoft\" target=\"_blank\" rel=\"noopener\">Outlook Online<\/a>. By default, Outlook enables a feature called Focused Inbox. This guide explains what that means, how to turn it off, and how to turn it back on.<\/p>\n<p>Focused Inbox uses artificial intelligence to separate your inbox into two tabs\u2014Focused and Other. Your most important email messages are on the Focused tab while the rest remain easily accessible\u2014but out of the way\u2014on the Other tab.<\/p>\n<h2>Windows\u00a0<i class=\"fa fa-windows \" ><\/i><\/h2>\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Turn Focused Inbox Off<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<ol type=\"1\">\n<li>In Outlook, open your <strong>Inbox<\/strong>.<\/li>\n<li>Select the <b class=\"ocpUI\">View <\/b>\u00a0tab.<\/li>\n<li>Select <b class=\"ocpUI\">Show Focused Inbox<\/b>.<br \/>\n<a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2023\/09\/FocusedInboxToggledOff-1.png\" rel=\"lightbox-1\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-26839\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2023\/09\/FocusedInboxToggledOff-1.png\" alt=\"Outlook ribbon Show Focused Inbox toggled off\" width=\"430\" height=\"104\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/FocusedInboxToggledOff-1.png 1853w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/FocusedInboxToggledOff-1-300x72.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/FocusedInboxToggledOff-1-1024x247.png 1024w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/FocusedInboxToggledOff-1-768x185.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/FocusedInboxToggledOff-1-50x12.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/FocusedInboxToggledOff-1-1536x371.png 1536w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/FocusedInboxToggledOff-1-60x14.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/FocusedInboxToggledOff-1-100x24.png 100w\" sizes=\"auto, (max-width: 430px) 100vw, 430px\" \/><\/a><\/li>\n<\/ol>\n<p>The Focused and Other tabs will no longer appear at the top of your inbox. They&#8217;ll be replaced by All and Unread.<br \/>\n<a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2023\/09\/AllUnreadTabs.png\" rel=\"lightbox-2\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-26841\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2023\/09\/AllUnreadTabs.png\" alt=\"Outlook Inbox tabs All and Unread\" width=\"287\" height=\"76\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/AllUnreadTabs.png 287w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/AllUnreadTabs-50x13.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/AllUnreadTabs-60x16.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/AllUnreadTabs-100x26.png 100w\" sizes=\"auto, (max-width: 287px) 100vw, 287px\" \/><\/a><\/p>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Turn Focused Inbox On<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<ol type=\"1\">\n<li>In Outlook, select the\u00a0<b class=\"ocpUI\">View<\/b> tab.<\/li>\n<li>Select\u00a0<b class=\"ocpUI\">Show Focused Inbox<\/b>.<br \/>\n<a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2023\/09\/FocusedInboxToggledOn.png\" rel=\"lightbox-3\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-26840\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2023\/09\/FocusedInboxToggledOn.png\" alt=\"Outlook ribbon Show Focused Inbox toggled on\" width=\"431\" height=\"105\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/FocusedInboxToggledOn.png 1853w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/FocusedInboxToggledOn-300x73.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/FocusedInboxToggledOn-1024x249.png 1024w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/FocusedInboxToggledOn-768x187.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/FocusedInboxToggledOn-50x12.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/FocusedInboxToggledOn-1536x374.png 1536w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/FocusedInboxToggledOn-60x15.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/FocusedInboxToggledOn-100x24.png 100w\" sizes=\"auto, (max-width: 431px) 100vw, 431px\" \/><\/a><\/li>\n<\/ol>\n<p>The Focused and Other tabs will appear at the top of your mailbox. You\u2019ll be informed about email flowing to Other, and you can switch between tabs any time to take a quick look.<a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2023\/09\/FocusedOther.png\" rel=\"lightbox-4\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-26836\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2023\/09\/FocusedOther.png\" alt=\"Focused and Other tabs\" width=\"285\" height=\"78\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/FocusedOther.png 285w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/FocusedOther-50x14.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/FocusedOther-60x16.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/FocusedOther-100x27.png 100w\" sizes=\"auto, (max-width: 285px) 100vw, 285px\" \/><\/a><\/p>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Move Messages Between Tabs<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<ol type=\"1\">\n<li>From your inbox, select the\u00a0<b class=\"ocpUI\">Focused<\/b>\u00a0or\u00a0<b class=\"ocpUI\">Other<\/b> tab, and then right-click the message you want to move.<\/li>\n<li>If you&#8217;re moving from Focused to Other, select\u00a0<b class=\"ocpUI\">Move to Other<\/b>\u00a0if you want only the selected message moved. Select\u00a0<b class=\"ocpUI\">Always Move to Other<\/b>\u00a0if you want all future messages from the sender to be delivered to the\u00a0<b class=\"ocpUI\">Other<\/b> tab. If you&#8217;re moving from Other to Focused, select <b class=\"ocpUI\">Move to Focused<\/b>\u00a0if you want only the selected message moved. Select\u00a0<b class=\"ocpUI\">Always Move to Focused<\/b>\u00a0if you want all future messages from the sender to be delivered to the\u00a0<b class=\"ocpUI\">Focused<\/b>\u00a0tab.<br \/>\n<img decoding=\"async\" src=\"https:\/\/support.content.office.net\/en-us\/media\/44641d0e-fa33-42fa-9706-d3551ca48e1f.png\" alt=\"Side-by-side view of the Move and Always Move options\" \/><\/li>\n<\/ol>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n<h2>macOS\u00a0<i class=\"fa fa-apple \" ><\/i><\/h2>\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Turn Focused Inbox Off<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<ol type=\"1\">\n<li>Open Outlook for Mac.<\/li>\n<li>On the\u00a0<b class=\"ocpUI\">Organize<\/b>\u00a0tab, select\u00a0<b class=\"ocpUI\">Focused inbox<\/b>.<br \/>\n<a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2023\/09\/FocusedOffCroppedSquared-1.png\" rel=\"lightbox-5\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-26866\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2023\/09\/FocusedOffCroppedSquared-1.png\" alt=\"\" width=\"361\" height=\"143\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/FocusedOffCroppedSquared-1.png 948w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/FocusedOffCroppedSquared-1-300x119.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/FocusedOffCroppedSquared-1-768x304.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/FocusedOffCroppedSquared-1-50x20.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/FocusedOffCroppedSquared-1-60x24.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/FocusedOffCroppedSquared-1-100x40.png 100w\" sizes=\"auto, (max-width: 361px) 100vw, 361px\" \/><\/a><br \/>\nThe Focused and Other tabs will no longer appear at the top of your inbox.<\/li>\n<\/ol>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Turn Focused Inbox On<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<ol type=\"1\">\n<li>Open Outlook for Mac.<\/li>\n<li>On the\u00a0<b class=\"ocpUI\">Organize<\/b>\u00a0tab, select\u00a0<b class=\"ocpUI\">Focused inbox<\/b>.<br \/>\n<a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2023\/09\/FocusedOnCroppedSquared.png\" rel=\"lightbox-6\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-26867\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2023\/09\/FocusedOnCroppedSquared.png\" alt=\"\" width=\"361\" height=\"139\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/FocusedOnCroppedSquared.png 982w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/FocusedOnCroppedSquared-300x115.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/FocusedOnCroppedSquared-768x296.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/FocusedOnCroppedSquared-50x19.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/FocusedOnCroppedSquared-60x23.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/FocusedOnCroppedSquared-100x38.png 100w\" sizes=\"auto, (max-width: 361px) 100vw, 361px\" \/><\/a><br \/>\nThe Focused and Other tabs will appear at the top of your inbox. You\u2019ll be informed about email flowing to Other, and you can switch between tabs any time to take a quick look.<br \/>\n<a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2023\/09\/OutlookMacFocusedOtherTabs.png\" rel=\"lightbox-7\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-26868\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2023\/09\/OutlookMacFocusedOtherTabs.png\" alt=\"\" width=\"360\" height=\"70\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/OutlookMacFocusedOtherTabs.png 633w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/OutlookMacFocusedOtherTabs-300x58.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/OutlookMacFocusedOtherTabs-50x10.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/OutlookMacFocusedOtherTabs-60x12.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/OutlookMacFocusedOtherTabs-100x19.png 100w\" sizes=\"auto, (max-width: 360px) 100vw, 360px\" \/><\/a><\/li>\n<\/ol>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Move Messages Between Tabs<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<ol>\n<li>Select the message you&#8217;d like to move.<\/li>\n<li>Open the <strong>Message<\/strong> menu at the top of the screen.<\/li>\n<li>Select <b class=\"ocpUI\">Move to Other<\/b> if you want only the selected message moved. Select\u00a0<b class=\"ocpUI\">Always Move to Other<\/b>\u00a0if you want all future messages from the sender to be delivered to the\u00a0<b class=\"ocpUI\">Other<\/b>\u00a0tab.<\/li>\n<\/ol>\n<p>Or<\/p>\n<ol>\n<li>Select the message you&#8217;d like to move.<\/li>\n<li>Open the <strong>Message<\/strong> menu at the top of the screen.<\/li>\n<li>Select <b class=\"ocpUI\">Move to Focused<\/b> if you want only the selected message moved. Select\u00a0<b class=\"ocpUI\">Always Move to Focused<\/b>\u00a0if you want all future messages from the sender to be delivered to the\u00a0<b class=\"ocpUI\">Focused<\/b>\u00a0tab.<\/li>\n<\/ol>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n<h2>iOS <i class=\"fa fa-apple \" ><\/i><\/h2>\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Turn Focused Inbox Off<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<ol>\n<li>From the folder list in the Outlook app, tap on the <strong>Settings<\/strong> <i class=\"fas fa-cog \" ><\/i> icon near the<br \/>\nbottom left.<\/li>\n<li>Swipe down to locate <strong>Focused Inbox<\/strong>\u00a0and tap the toggle switch <i class=\"fas fa-toggle-off \" ><\/i> to turn it off.<\/li>\n<\/ol>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Turn Focused Inbox On<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<ol>\n<li>From the folder list in the Outlook app, tap on the <strong>Settings <\/strong><i class=\"fas fa-cog \" ><\/i> icon near the<br \/>\nbottom left.<\/li>\n<li>Scroll down to locate <strong>Focused Inbox<\/strong>\u00a0and tap the toggle switch <i class=\"fas fa-toggle-on \" ><\/i> to turn it on.<\/li>\n<\/ol>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Move Messages Between Tabs<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<ol type=\"1\">\n<li>Select the message you&#8217;d like to move.<\/li>\n<li>Tap the three dots <i class=\"fas fa-ellipsis-v \" ><\/i> at the top.<\/li>\n<li>Tap\u00a0<b class=\"ocpUI\">Move to Focused Inbox <\/b>or <strong>Move to Other<\/strong>.<\/li>\n<li>Tap <b class=\"ocpUI\">Move Once <\/b>if you want only the selected message moved. Tap <strong>Always Move <\/strong>if you want all future messages from the sender to be delivered to the\u00a0Focused\u00a0tab.<\/li>\n<\/ol>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n<h2>Android <i class=\"fa fa-android \" ><\/i><\/h2>\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Turn Focused Inbox Off<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<ol>\n<li>From the folder list in the Outlook app, tap the <strong>Settings<\/strong> <i class=\"fas fa-cog \" ><\/i> icon near the bottom left.<\/li>\n<li>Locate <strong>Focused Inbox<\/strong>\u00a0and tap the toggle switch <i class=\"fas fa-toggle-off \" ><\/i> to turn it off.<br \/>\n<a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2023\/09\/AndroidFocusedInboxOff.png\" rel=\"lightbox-8\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-26844\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2023\/09\/AndroidFocusedInboxOff.png\" alt=\"\" width=\"391\" height=\"63\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/AndroidFocusedInboxOff.png 391w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/AndroidFocusedInboxOff-300x48.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/AndroidFocusedInboxOff-50x8.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/AndroidFocusedInboxOff-60x10.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/AndroidFocusedInboxOff-100x16.png 100w\" sizes=\"auto, (max-width: 391px) 100vw, 391px\" \/><\/a><\/li>\n<\/ol>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Turn Focused Inbox On<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<ol>\n<li>From the folder list in the Outlook app, tap the <strong>Settings <\/strong><i class=\"fas fa-cog \" ><\/i>\u00a0icon near the bottom left.<\/li>\n<li>Locate <strong>Focused Inbox<\/strong> and tap the toggle switch <i class=\"fas fa-toggle-on \" ><\/i> to turn it on.<br \/>\n<a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2023\/09\/AndroidFocusedInboxOn.png\" rel=\"lightbox-9\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-26843\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2023\/09\/AndroidFocusedInboxOn.png\" alt=\"\" width=\"391\" height=\"67\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/AndroidFocusedInboxOn.png 391w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/AndroidFocusedInboxOn-300x51.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/AndroidFocusedInboxOn-50x9.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/AndroidFocusedInboxOn-60x10.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/AndroidFocusedInboxOn-100x17.png 100w\" sizes=\"auto, (max-width: 391px) 100vw, 391px\" \/><\/a><\/li>\n<\/ol>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Move Messages Between Tabs<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<ol type=\"1\">\n<li>Tap the three dots <i class=\"fas fa-ellipsis-v \" ><\/i> in the very top-right corner of the screen.<\/li>\n<li>Tap\u00a0<b class=\"ocpUI\">Move to Focused Inbox <\/b>or <strong>Move to Other<\/strong>.<\/li>\n<li>Tap\u00a0<b class=\"ocpUI\">Move this message only\u00a0<\/b>or\u00a0<strong>Move this and all future messages <\/strong>which sends all subsequent emails from the same sender to the chosen box.<\/li>\n<li>Tap\u00a0<strong>MOVE TO FOLDER<\/strong>.<br \/>\n<a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2023\/09\/AndroidMoveToFolder-2.png\" rel=\"lightbox-10\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-26882 \" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2023\/09\/AndroidMoveToFolder-2.png\" alt=\"\" width=\"429\" height=\"190\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/AndroidMoveToFolder-2.png 1208w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/AndroidMoveToFolder-2-300x133.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/AndroidMoveToFolder-2-1024x454.png 1024w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/AndroidMoveToFolder-2-768x340.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/AndroidMoveToFolder-2-50x22.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/AndroidMoveToFolder-2-60x27.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/AndroidMoveToFolder-2-100x44.png 100w\" sizes=\"auto, (max-width: 429px) 100vw, 429px\" \/><\/a><\/li>\n<\/ol>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n<h2>Online <i class=\"fab fa-internet-explorer \" ><\/i> <i class=\"fab fa-chrome \" ><\/i> <i class=\"fab fa-firefox-browser \" ><\/i><\/h2>\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Turn Focused Inbox Off<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<ol>\n<li>From <a href=\"http:\/\/outlook.cloud.microsoft\" target=\"_blank\" rel=\"noopener\">Outlook Online<\/a>, click the <b class=\"ocpUI\">Settings <\/b><i class=\"fas fa-cog \" ><\/i>\u00a0icon and then <b class=\"ocpLegacyBold\">Mail <\/b>and\u00a0<b class=\"ocpLegacyBold\">Layout<\/b>.<\/li>\n<li>Under\u00a0<b class=\"ocpUI\">Focused Inbox<\/b>, select\u00a0<b class=\"ocpLegacyBold\">Don&#8217;t sort my messages<\/b>.<br \/>\n<a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2023\/09\/OutlookOnlineSettingFocusedOff-1.png\" rel=\"lightbox-11\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-26873\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2023\/09\/OutlookOnlineSettingFocusedOff-1.png\" alt=\"\" width=\"529\" height=\"140\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/OutlookOnlineSettingFocusedOff-1.png 2016w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/OutlookOnlineSettingFocusedOff-1-300x79.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/OutlookOnlineSettingFocusedOff-1-1024x271.png 1024w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/OutlookOnlineSettingFocusedOff-1-768x203.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/OutlookOnlineSettingFocusedOff-1-50x13.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/OutlookOnlineSettingFocusedOff-1-1536x407.png 1536w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/OutlookOnlineSettingFocusedOff-1-60x16.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/OutlookOnlineSettingFocusedOff-1-100x26.png 100w\" sizes=\"auto, (max-width: 529px) 100vw, 529px\" \/><\/a><\/li>\n<li>Click <strong>Save<\/strong>.<\/li>\n<\/ol>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Turn Focused Inbox On<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<ol>\n<li>From <a href=\"http:\/\/outlook.cloud.microsoft\" target=\"_blank\" rel=\"noopener\">Outlook Online<\/a>, click the <b class=\"ocpUI\">Settings <\/b><i class=\"fas fa-cog \" ><\/i>\u00a0icon and then <b class=\"ocpLegacyBold\">Mail <\/b>and\u00a0<b class=\"ocpLegacyBold\">Layout<\/b>.<\/li>\n<li>Under\u00a0<b class=\"ocpUI\">Focused Inbox<\/b>, select\u00a0<b class=\"ocpLegacyBold\">Sort messages into Focused and Other<\/b>.<br \/>\n<a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2023\/09\/OutlookOnlineSettingFocusedOn.png\" rel=\"lightbox-12\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-26872\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2023\/09\/OutlookOnlineSettingFocusedOn.png\" alt=\"\" width=\"530\" height=\"141\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/OutlookOnlineSettingFocusedOn.png 2023w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/OutlookOnlineSettingFocusedOn-300x80.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/OutlookOnlineSettingFocusedOn-1024x272.png 1024w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/OutlookOnlineSettingFocusedOn-768x204.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/OutlookOnlineSettingFocusedOn-50x13.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/OutlookOnlineSettingFocusedOn-1536x408.png 1536w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/OutlookOnlineSettingFocusedOn-60x16.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/OutlookOnlineSettingFocusedOn-100x27.png 100w\" sizes=\"auto, (max-width: 530px) 100vw, 530px\" \/><\/a><\/li>\n<li>Click <strong>Save<\/strong>.<\/li>\n<\/ol>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Move Messages Between Tabs<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<ol>\n<li>From <a href=\"http:\/\/outlook.cloud.microsoft\" target=\"_blank\" rel=\"noopener\">Outlook Online<\/a>, open your <strong>Inbox<\/strong> folder.<\/li>\n<li>Select the message you&#8217;d like to move from the list to open the message preview (but do not double-click the message to open a new window because the same options will not appear).<\/li>\n<li>Click the <strong>Move<\/strong> <i class=\"far fa-folder \" ><\/i> icon from the toolbar.<\/li>\n<li>Select <strong>Move to Focused inbox <\/strong>or <strong>Move to Other inbox<\/strong>.<br \/>\n<a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2023\/09\/OutlookOnlineMovetoOther-1.png\" rel=\"lightbox-13\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-26875\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2023\/09\/OutlookOnlineMovetoOther-1.png\" alt=\"\" width=\"531\" height=\"251\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/OutlookOnlineMovetoOther-1.png 2124w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/OutlookOnlineMovetoOther-1-300x142.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/OutlookOnlineMovetoOther-1-1024x483.png 1024w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/OutlookOnlineMovetoOther-1-768x362.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/OutlookOnlineMovetoOther-1-50x24.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/OutlookOnlineMovetoOther-1-1536x725.png 1536w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/OutlookOnlineMovetoOther-1-2048x966.png 2048w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/OutlookOnlineMovetoOther-1-60x28.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/OutlookOnlineMovetoOther-1-100x47.png 100w\" sizes=\"auto, (max-width: 531px) 100vw, 531px\" \/><\/a><\/li>\n<\/ol>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Always Send Messages from Sender to the same Tab<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<ol>\n<li>From <a href=\"http:\/\/outlook.cloud.microsoft\" target=\"_blank\" rel=\"noopener\">Outlook Online<\/a>, open your <strong>Inbox <\/strong>folder.<\/li>\n<li>Select the message you&#8217;d like to move from the list to open the message preview (but do not double-click the message to open a new window because the same options will not appear).<\/li>\n<li>Click the <strong>Move<\/strong> <i class=\"far fa-folder \" ><\/i> icon from the toolbar.<\/li>\n<li>Select <strong>Always <\/strong><strong>Move to Focused inbox <\/strong>or <strong>Always<\/strong> <strong>Move to Other inbox<\/strong>.<br \/>\n<a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2023\/09\/OutlookOnlineAlwaysMove.png\" rel=\"lightbox-14\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-26877\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2023\/09\/OutlookOnlineAlwaysMove.png\" alt=\"\" width=\"529\" height=\"256\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/OutlookOnlineAlwaysMove.png 2185w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/OutlookOnlineAlwaysMove-300x145.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/OutlookOnlineAlwaysMove-1024x495.png 1024w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/OutlookOnlineAlwaysMove-768x371.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/OutlookOnlineAlwaysMove-50x24.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/OutlookOnlineAlwaysMove-1536x742.png 1536w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/OutlookOnlineAlwaysMove-2048x990.png 2048w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/OutlookOnlineAlwaysMove-60x29.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/OutlookOnlineAlwaysMove-100x48.png 100w\" sizes=\"auto, (max-width: 529px) 100vw, 529px\" \/><\/a><\/li>\n<\/ol>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n","protected":false},"excerpt":{"rendered":"<p>The University of Vermont Tech Team recommends Outlook to check your email.\u00a0 Outlook is available for Windows PCs, Mac computers, iOS, Android devices, and on Outlook Online. By default, Outlook enables a feature called Focused Inbox. This guide explains what that means, how to turn it off, and how to&#8230;<\/p>\n","protected":false},"author":156,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"ht-kb-category":[271,273],"ht-kb-tag":[387,428],"class_list":["post-26822","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-email-and-calendar","ht_kb_category-smart-phones-and-tablets","ht_kb_tag-email","ht_kb_tag-outlook"],"_links":{"self":[{"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb\/26822","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/users\/156"}],"replies":[{"embeddable":true,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/comments?post=26822"}],"version-history":[{"count":24,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb\/26822\/revisions"}],"predecessor-version":[{"id":29993,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb\/26822\/revisions\/29993"}],"wp:attachment":[{"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/media?parent=26822"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb-category?post=26822"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb-tag?post=26822"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}