{"id":26683,"date":"2023-09-01T14:56:07","date_gmt":"2023-09-01T18:56:07","guid":{"rendered":"https:\/\/www.uvm.edu\/it\/dev\/kb\/?post_type=ht_kb&#038;p=26683"},"modified":"2024-09-19T10:24:32","modified_gmt":"2024-09-19T14:24:32","slug":"msbookings-shared-pages","status":"publish","type":"ht_kb","link":"https:\/\/www.uvm.edu\/it\/dev\/kb\/article\/msbookings-shared-pages\/","title":{"rendered":"Microsoft Bookings &#8211; Shared Booking Pages"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2023\/05\/Bookings-Logo.png\" width=\"195\" height=\"195\" \/><a href=\"https:\/\/outlook.office.com\/bookings\/homepage\">Microsoft Bookings<\/a> is a scheduling and appointment management tool, including a web-based booking calendar that&#8217;s integrated with staff and customer calendars. After creating services and adding staff member&#8217;s with custom availability, customers are given flexibility to book a time that works for them.<\/p>\n<p>Bookings integrates with your UVM Exchange Online calendar &#8211; when a customer creates a booking, it appears on the customer and assigned staff member&#8217;s calendars with the meeting location, an optional Teams meeting link, and other details.<\/p>\n<p>Common use cases may include:<\/p>\n<ul>\n<li>One-on-one meetings with academic or financial advisors<\/li>\n<li>Remote meetings with IT support staff<\/li>\n<li>Collaborative sessions with groups of faculty and research assistants<\/li>\n<\/ul>\n    \t\t<div class=\"hts-messages hts-messages--info  hts-messages--withtitle hts-messages--withicon \"   >\r\n    \t\t\t<span class=\"hts-messages__title\">Shared Booking pages enabled teams to manage multiple services <\/span>    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\tIf you&#8217;re looking to use Bookings to set up your individual office hours, considering exploring our <a href=\"https:\/\/www.uvm.edu\/it\/kb\/article\/msbookings-bookable-time\/\">Bookings &#8211; Book with Me guide<\/a>.    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t\n<p class=\"button-kb\"><a href=\"https:\/\/outlook.office.com\/bookings\/homepage\">Access your Bookings Homepage<\/a><\/p>\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Creating a New Shared Booking page<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<ol>\n<li>Visit <a href=\"http:\/\/outlook.cloud.microsoft\" target=\"_blank\" rel=\"noopener lightbox-0\">Outlook Online<\/a>, sign in with your UVM account if prompted, and then click the square <em>app chooser<\/em> icon in the left-side menu and select Bookings.<a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2023\/09\/MSBookings-FromOWA.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-26689\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2023\/09\/MSBookings-FromOWA.jpg\" alt=\"\" width=\"236\" height=\"441\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/MSBookings-FromOWA.jpg 364w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/MSBookings-FromOWA-161x300.jpg 161w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/MSBookings-FromOWA-27x50.jpg 27w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/MSBookings-FromOWA-32x60.jpg 32w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/MSBookings-FromOWA-54x100.jpg 54w\" sizes=\"auto, (max-width: 236px) 100vw, 236px\" \/><\/a><\/li>\n<li>In the\u00a0<strong>Shared booking pages<\/strong> section, click <strong>Create<\/strong>.<a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2023\/09\/MSBookings-SharedCreateNewPage.jpg\" rel=\"lightbox-1\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-26690\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2023\/09\/MSBookings-SharedCreateNewPage.jpg\" alt=\"\" width=\"438\" height=\"220\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/MSBookings-SharedCreateNewPage.jpg 755w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/MSBookings-SharedCreateNewPage-300x151.jpg 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/MSBookings-SharedCreateNewPage-50x25.jpg 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/MSBookings-SharedCreateNewPage-60x30.jpg 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/MSBookings-SharedCreateNewPage-100x50.jpg 100w\" sizes=\"auto, (max-width: 438px) 100vw, 438px\" \/><\/a><\/li>\n<li>Click\u00a0<strong>Create from scratch<\/strong>.<a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2023\/09\/MSBookings-SharedFromScratch.jpg\" rel=\"lightbox-2\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-26691\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2023\/09\/MSBookings-SharedFromScratch.jpg\" alt=\"\" width=\"357\" height=\"264\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/MSBookings-SharedFromScratch.jpg 310w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/MSBookings-SharedFromScratch-300x222.jpg 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/MSBookings-SharedFromScratch-50x37.jpg 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/MSBookings-SharedFromScratch-60x44.jpg 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/MSBookings-SharedFromScratch-100x74.jpg 100w\" sizes=\"auto, (max-width: 357px) 100vw, 357px\" \/><\/a><\/li>\n<li>Enter a <strong>Name<\/strong>,\u00a0<strong>Business type<\/strong>, and optionally, set your <strong>Business hours<\/strong>. Then click <strong>Next<\/strong>.\n<div class=\"hts-messages hts-messages--info  hts-messages--withtitle hts-messages--withicon \"   >\n    \t\t\t<span class=\"hts-messages__title\">Each Shared Booking Page can have several services<\/span>    \t\t\t    \t\t\t\t<\/p>\n<p>\n    \t\t\t\t\tIt&#8217;s recommended to use a broader business name (Center for Teaching &amp; Learning) paired with more specific service names (Brightspace Consult)    \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages --><br \/>\n    \t\t<a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2023\/09\/MSBookings-CreationBasicDetails.jpg\" rel=\"lightbox-3\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-26692\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2023\/09\/MSBookings-CreationBasicDetails.jpg\" alt=\"\" width=\"438\" height=\"376\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/MSBookings-CreationBasicDetails.jpg 1228w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/MSBookings-CreationBasicDetails-300x257.jpg 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/MSBookings-CreationBasicDetails-1024x877.jpg 1024w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/MSBookings-CreationBasicDetails-768x658.jpg 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/MSBookings-CreationBasicDetails-50x43.jpg 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/MSBookings-CreationBasicDetails-60x51.jpg 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/MSBookings-CreationBasicDetails-100x86.jpg 100w\" sizes=\"auto, (max-width: 438px) 100vw, 438px\" \/><\/a><\/li>\n<li>Search for and invite staff members, assign a role, then click <strong>Next<\/strong>.<a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2023\/09\/MSBookings-CreateStafflist.jpg\" rel=\"lightbox-4\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-26693\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2023\/09\/MSBookings-CreateStafflist.jpg\" alt=\"\" width=\"437\" height=\"467\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/MSBookings-CreateStafflist.jpg 1224w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/MSBookings-CreateStafflist-280x300.jpg 280w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/MSBookings-CreateStafflist-957x1024.jpg 957w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/MSBookings-CreateStafflist-768x822.jpg 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/MSBookings-CreateStafflist-47x50.jpg 47w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/MSBookings-CreateStafflist-56x60.jpg 56w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/MSBookings-CreateStafflist-93x100.jpg 93w\" sizes=\"auto, (max-width: 437px) 100vw, 437px\" \/><\/a><\/li>\n<li>Optionally, click\u00a0<strong>Change<\/strong> to configure the default service, then click <strong>Next<\/strong>. See the <a href=\"#Services\">Services section of this article<\/a> for help.<a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2023\/09\/MSBookings-CreateService.jpg\" rel=\"lightbox-5\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-26694\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2023\/09\/MSBookings-CreateService.jpg\" alt=\"\" width=\"444\" height=\"300\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/MSBookings-CreateService.jpg 1236w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/MSBookings-CreateService-300x202.jpg 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/MSBookings-CreateService-1024x691.jpg 1024w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/MSBookings-CreateService-768x518.jpg 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/MSBookings-CreateService-50x34.jpg 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/MSBookings-CreateService-60x40.jpg 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/MSBookings-CreateService-100x67.jpg 100w\" sizes=\"auto, (max-width: 444px) 100vw, 444px\" \/><\/a><\/li>\n<li>Select who can book appointments, then click <strong>Create<\/strong>.<a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2023\/09\/MSBookings-CreateAvailablity.jpg\" rel=\"lightbox-6\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-26695\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2023\/09\/MSBookings-CreateAvailablity.jpg\" alt=\"\" width=\"487\" height=\"402\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/MSBookings-CreateAvailablity.jpg 556w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/MSBookings-CreateAvailablity-300x248.jpg 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/MSBookings-CreateAvailablity-50x41.jpg 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/MSBookings-CreateAvailablity-60x50.jpg 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/09\/MSBookings-CreateAvailablity-100x83.jpg 100w\" sizes=\"auto, (max-width: 487px) 100vw, 487px\" \/><\/a><\/li>\n<\/ol>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n<h2>Bookings Page Administration<\/h2>\n<p>Shared Bookings page administrators can manually create bookings, adjust booking page settings, manage the customer and staff lists, create and manage services, and edit business details.<\/p>\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Create a New Booking as an Administrator<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p>Administrators can manually create bookings for customers from the <a href=\"https:\/\/outlook.office.com\/bookings\/calendar\">Calendar page<\/a>, assigning specific staff members and selecting other booking details.<\/p>\n<p><a href=\"https:\/\/learn.microsoft.com\/en-us\/microsoft-365\/bookings\/create-a-manual-booking?view=o365-worldwide\">See Microsoft&#8217;s documentation for more information on creating manual bookings.<\/a><\/p>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Editing your Bookings Page<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p>Administrators can configure a variety of settings from the <a href=\"https:\/\/outlook.office.com\/bookings\/bookingpage\">Booking page<\/a>, including requiring a one-time password to create bookings, setting default service scheduling policy, and customizing a color theme for your page.<\/p>\n<p><a href=\"https:\/\/learn.microsoft.com\/en-us\/microsoft-365\/bookings\/customize-booking-page?view=o365-worldwide\">Explore Microsoft&#8217;s documentation for more information on editing a Bookings page<\/a>.<\/p>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Adding and Managing Customers<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p>When someone signs up for a service, they are added as a customer. Administrators can review the list of customers to add or change contact information, notes, and other information.<\/p>\n<p>To add a new customer:<\/p>\n<ol>\n<li>From the <strong>Bookings customers page<\/strong>, click\u00a0<strong>Add new customer<\/strong><\/li>\n<li>Enter the customer&#8217;s contact and other information, then click\u00a0<strong>Save changes<\/strong>.<\/li>\n<\/ol>\n<p>You can edit an existing customer by selecting them and clicking the pencil, or delete them with the trash can icon.<\/p>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Adding and Managing Staff<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p>Administrators can add staff to a bookings business from the <a href=\"https:\/\/outlook.office.com\/bookings\/staff\">Staff page<\/a>, assigning various roles and customizing each staff member&#8217;s availability.<\/p>\n<p><a href=\"https:\/\/learn.microsoft.com\/en-us\/microsoft-365\/bookings\/add-staff?view=o365-worldwide\">See Microsoft&#8217;s documentation for instructions on adding and managing staff.<\/a><\/p>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  id=\"Service\"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Adding and Managing Services<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p>Administrators can create various services from the <a href=\"https:\/\/outlook.office.com\/bookings\/services\">Service page<\/a>. Services can be created for specific business processes or consultations, with different staff assignments and customized form fields.<\/p>\n<p><a href=\"https:\/\/learn.microsoft.com\/en-us\/microsoft-365\/bookings\/define-service-offerings?view=o365-worldwide\">Please see Microsoft&#8217;s thorough documentation on creating a new service.<\/a><\/p>\n<p>You can add custom fields as part of a service request to help prepare information for the booking. <a href=\"https:\/\/learn.microsoft.com\/en-us\/microsoft-365\/bookings\/add-questions?view=o365-worldwide\">See Microsoft&#8217;s documentation on adding customer or required questions<\/a>.<\/p>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Editing Business Information<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p>Administrators can configure a number of settings from the <a href=\"https:\/\/outlook.office.com\/bookings\/businessinformation\">Business Information page<\/a>, including the business name, type, contact information, business hours, and logo.<\/p>\n<p><a href=\"https:\/\/learn.microsoft.com\/en-us\/microsoft-365\/bookings\/enter-business-information?view=o365-worldwide\">See Microsoft&#8217;s documentation for instructions on editing business information.<\/a><\/p>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n<h2>Troubleshooting and Frequently Asked Questions<\/h2>\n<p>Not finding the answer to your question below? <a href=\"https:\/\/learn.microsoft.com\/en-us\/microsoft-365\/bookings\/bookings-faq?view=o365-worldwide\">Check out Microsoft&#8217;s FAQ<\/a>.<\/p>\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>How do I configure Scheduling Policy?<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p>Scheduling policy includes the duration, lead and buffer time, and automatic notifications of booking cancellation. These settings can vary by each service.<\/p>\n<p><a href=\"https:\/\/learn.microsoft.com\/en-us\/microsoft-365\/bookings\/set-scheduling-policies?view=o365-worldwide\">See Microsoft&#8217;s documentation on managing scheduling policies<\/a>.<\/p>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>How do I delete an existing Bookings Shared page?<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p>Deletion of a bookings page can only be done by Systems Administrators.<\/p>\n<p><div class=\"hts-messages hts-messages--danger  hts-messages--withtitle hts-messages--withicon \"   >\n    \t\t\t<span class=\"hts-messages__title\">Deletion of a Bookings page permanently deletes all associated appointments and customer data<\/span>\n    \t\t<\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/p>\n<p>Shared Bookings page administrators can <a href=\"https:\/\/www.uvm.edu\/it\/kb\/contact\">contact the Tech Team<\/a> to submit a request for page deletion. Be sure to include the name of the Bookings page.<\/p>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>What happens when a service is deleted?<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p>When a service is deleted, existing appointments and their assigned staff, customers, and other details are retained.<\/p>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>What happens when a staff member is removed from a Shared Bookings page?<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p>When a staff member is removed, all their appointments become unassigned and a different staff member will need to be manually assigned.<\/p>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Can I use Calendly instead?<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p>UVM has not approved the general use of Calendly with UVM accounts.<\/p>\n<p>Using this service has required providing your UVM NetID credentials to a third party, in violation of UVM&#8217;s Information Security Policy. Now that UVM email and calendar services have transitions to Microsoft 365, stricter authentication prevents the use of Calendly with a UVM username and password.<\/p>\n<p>You&#8217;ll find much of the same functionality in Bookings as you find in Calendly and other similar software, but Bookings is included in our Microsoft 365 license (<em>free<\/em>), institutionally approved, and tightly integrated with other Microsoft products we&#8217;re already using.<\/p>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n","protected":false},"excerpt":{"rendered":"<p>Microsoft Bookings is a scheduling and appointment management tool, including a web-based booking calendar that&#8217;s integrated with staff and customer calendars. After creating services and adding staff member&#8217;s with custom availability, customers are given flexibility to book a time that works for them. Bookings integrates with your UVM Exchange Online&#8230;<\/p>\n","protected":false},"author":119,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"ht-kb-category":[271,276],"ht-kb-tag":[558,421,565,556,508,519],"class_list":["post-26683","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-email-and-calendar","ht_kb_category-uvm-web-services","ht_kb_tag-bookings","ht_kb_tag-calendar","ht_kb_tag-calendly","ht_kb_tag-exchange-online","ht_kb_tag-faculty","ht_kb_tag-microsoft"],"_links":{"self":[{"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb\/26683","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/users\/119"}],"replies":[{"embeddable":true,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/comments?post=26683"}],"version-history":[{"count":14,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb\/26683\/revisions"}],"predecessor-version":[{"id":29986,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb\/26683\/revisions\/29986"}],"wp:attachment":[{"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/media?parent=26683"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb-category?post=26683"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb-tag?post=26683"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}