

{"id":23555,"date":"2022-12-08T13:13:34","date_gmt":"2022-12-08T18:13:34","guid":{"rendered":"https:\/\/www.uvm.edu\/it\/dev\/kb\/?post_type=ht_kb&#038;p=23555"},"modified":"2025-04-25T08:32:11","modified_gmt":"2025-04-25T12:32:11","slug":"sbl-vpn","status":"publish","type":"ht_kb","link":"https:\/\/www.uvm.edu\/it\/dev\/kb\/article\/sbl-vpn\/","title":{"rendered":"Cisco VPN &#8211; Start Before Login"},"content":{"rendered":"<p>With the Start Before Login (SBL) module for <a href=\"https:\/\/www.uvm.edu\/it\/kb\/article\/install-cisco-vpn\/\" target=\"_blank\" rel=\"noopener\">Cisco Secure Client<\/a>, users on domain-joined Windows computers are able to configure the app to connect to the UVM VPN prior to logging in. This feature can be a convenience for remote users, and it is especially useful in cases where configurations for UVM computers are only applied as part of logging in, such as when you&#8217;ve changed your NetID password but your Windows machine hasn&#8217;t had a chance to fetch the updated password yet.<\/p>\n    \t\t<div class=\"hts-messages hts-messages--info  hts-messages--withtitle hts-messages--withicon \"   >\r\n    \t\t\t<span class=\"hts-messages__title\">Note about connecting from on-campus<\/span>    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\tOn-campus users in the BASIC VPN groups do not need to connect to VPN as long as they are connected to Eduroam or the UVM wired or wireless networks.    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Installing the Start Before Login module<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p>The Start Before Login module comes bundled with the Cisco Secure Client in Company Portal. If you don&#8217;t seem to have the feature, please ensure that you&#8217;ve installed all updates available in Company Portal and then restart your computer.<\/p>\n<p>If you installed Cisco Secure Client from <a href=\"http:\/\/software.uvm.edu\" target=\"_blank\" rel=\"noopener\">software.uvm.edu<\/a>, you may not have the Start Before Login module. <a href=\"https:\/\/www.uvm.edu\/it\/kb\/article\/windows-intune-application-installation\/\">Installing it through Company Portal<\/a> should fix this.<\/p>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Signing into VPN before login<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<ol>\n<li>While fully logged out of Windows, click the leftmost button in the bottom right corner with <strong>Network sign-in<\/strong> as the hover-text.<br \/>\n<a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2022\/12\/NetworkSignInHover.png\" rel=\"lightbox-0\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-28223\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2022\/12\/NetworkSignInHover.png\" alt=\"Network sign-in hovertext\" width=\"265\" height=\"114\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/NetworkSignInHover.png 265w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/NetworkSignInHover-50x22.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/NetworkSignInHover-60x26.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/NetworkSignInHover-100x43.png 100w\" sizes=\"auto, (max-width: 265px) 100vw, 265px\" \/><\/a><\/p>\n<div class=\"hts-messages hts-messages--alert  hts-messages--withtitle hts-messages--withicon \"   >\n    \t\t\t<span class=\"hts-messages__title\">Not seeing this icon?<\/span>    \t\t\t    \t\t\t\t<\/p>\n<p>\n    \t\t\t\t\tIf you don&#8217;t see the Network Sign-in icon, please reboot your computer. You may also need to update your VPN client.     \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/li>\n<li>Change the URL to <strong>sslvpn2.uvm.edu\/sbl <\/strong>(or sslvpn2.uvm.edu\/nosaml) and click <strong>Connect<\/strong>.<br \/>\n<a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2022\/12\/nosamlURL-1.png\" rel=\"lightbox-1\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-28483 size-full\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2022\/12\/nosamlURL-1.png\" alt=\"sbl VPN URL\" width=\"426\" height=\"545\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/nosamlURL-1.png 426w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/nosamlURL-1-234x300.png 234w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/nosamlURL-1-39x50.png 39w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/nosamlURL-1-47x60.png 47w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/nosamlURL-1-78x100.png 78w\" sizes=\"auto, (max-width: 426px) 100vw, 426px\" \/><\/a><\/li>\n<li>Enter your UVM NetID in the <strong>Username<\/strong> field and your NetID password in the <strong>Password<\/strong> field, and click <strong>OK<\/strong>.<a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2022\/12\/sblvpncredentialwindow.png\" rel=\"lightbox-2\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-28492 size-full\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2022\/12\/sblvpncredentialwindow.png\" alt=\"sbl VPN credential window\" width=\"352\" height=\"205\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/sblvpncredentialwindow.png 352w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/sblvpncredentialwindow-300x175.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/sblvpncredentialwindow-50x29.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/sblvpncredentialwindow-60x35.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/sblvpncredentialwindow-100x58.png 100w\" sizes=\"auto, (max-width: 352px) 100vw, 352px\" \/><\/a><br \/>\nOptionally, specify the DUO method you&#8217;d like to use by adding a comma (&#8220;<strong>,<\/strong>&#8220;) and then the chosen method after your NetID password in the Password field:<\/p>\n<ol>\n<li><em>none<\/em> (preferred): This method sends a push notification to your cell phone or tablet where you must tap <strong>Approve<\/strong>, and is achieved by entering your NetID and password with nothing following it.<br \/>\n<a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2022\/12\/DuoPushNotification.png\" rel=\"lightbox-3\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-28236\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2022\/12\/DuoPushNotification.png\" alt=\"Duo Push Notification with Approve button highlighted\" width=\"1020\" height=\"445\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/DuoPushNotification.png 1020w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/DuoPushNotification-300x131.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/DuoPushNotification-768x335.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/DuoPushNotification-50x22.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/DuoPushNotification-60x26.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/DuoPushNotification-100x44.png 100w\" sizes=\"auto, (max-width: 1020px) 100vw, 1020px\" \/><\/a><\/li>\n<li>Passcode from app (ex. &#8220;&lt;password&gt;,<strong>123456<\/strong>&#8220;): For this method, open the Duo Mobile app on your cell phone or tablet, tap the <strong>Show<\/strong> button within the University of Vermont account box, and type the six digit code shown into the <strong>Password<\/strong> field after your password and a comma (&#8220;<strong>,<\/strong>&#8220;).<br \/>\n<a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2022\/12\/DuoMobile.png\" rel=\"lightbox-4\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-28241\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2022\/12\/DuoMobile.png\" alt=\"Duo Mobile Passcode\" width=\"1022\" height=\"651\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/DuoMobile.png 1022w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/DuoMobile-300x191.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/DuoMobile-768x489.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/DuoMobile-50x32.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/DuoMobile-60x38.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/DuoMobile-100x64.png 100w\" sizes=\"auto, (max-width: 1022px) 100vw, 1022px\" \/><\/a><\/li>\n<li>SMS (ex. &#8220;&lt;password&gt;,<strong>SMS<\/strong>&#8220;): This method will tell you that authentication failed, and then it will send a text message to your phone that includes ten passcodes. Enter your NetID again, and &#8220;&lt;password&gt;,&lt;code&gt;&#8221;, where &lt;code&gt; is any <em>one<\/em> of those six-digit codes. Each passcode can only be used once, and generating new codes renders all previous codes obsolete.<\/li>\n<li>call (ex. &#8220;&lt;password&gt;,<strong>call<\/strong>&#8220;): This method prompts a phone call that you must answer and follow the instructions from the voice on the other end.<\/li>\n<\/ol>\n<\/li>\n<li>If required, proceed through the Duo MFA prompts.<\/li>\n<li>Click\u00a0<strong>Accept<\/strong>. If you do not see this screen, it&#8217;s possible you entered your username or password incorrectly, your Multi-Factor Authentication method failed, or you don&#8217;t have access to the VPN and must request it at <a href=\"https:\/\/go.uvm.edu\/vpnrequest\">go.uvm.edu\/vpnrequest<\/a>.<a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2022\/12\/AuthorizedUsersOnly.png\" rel=\"lightbox-5\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-28243 size-full\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2022\/12\/AuthorizedUsersOnly.png\" alt=\"Authorized Users Accept button\" width=\"387\" height=\"218\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/AuthorizedUsersOnly.png 387w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/AuthorizedUsersOnly-300x169.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/AuthorizedUsersOnly-50x28.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/AuthorizedUsersOnly-60x34.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/AuthorizedUsersOnly-100x56.png 100w\" sizes=\"auto, (max-width: 387px) 100vw, 387px\" \/><\/a><\/li>\n<li>To verify you are successfully connected, you will see the option to <strong>Disconnect<\/strong> when you hover over this icon in the bottom right corner. Don&#8217;t click it. <a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2022\/12\/Connected.png\" rel=\"lightbox-6\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-28244 size-full\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2022\/12\/Connected.png\" alt=\"Disconnect icon indicating VPN connecting\" width=\"257\" height=\"114\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/Connected.png 257w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/Connected-50x22.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/Connected-60x27.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2022\/12\/Connected-100x44.png 100w\" sizes=\"auto, (max-width: 257px) 100vw, 257px\" \/><\/a><\/li>\n<li>Sign in to your computer as usual and you will find the VPN already connected.<\/li>\n<\/ol>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n","protected":false},"excerpt":{"rendered":"<p>With the Start Before Login (SBL) module for Cisco Secure Client, users on domain-joined Windows computers are able to configure the app to connect to the UVM VPN prior to logging in. This feature can be a convenience for remote users, and it is especially useful in cases where configurations&#8230;<\/p>\n","protected":false},"author":119,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"ht-kb-category":[411,269,459],"ht-kb-tag":[629,548,439],"class_list":["post-23555","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-enterprise-applications","ht_kb_category-network-and-connectivity","ht_kb_category-remote-instruction","ht_kb_tag-anyconnect","ht_kb_tag-cisco","ht_kb_tag-network"],"_links":{"self":[{"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb\/23555","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/users\/119"}],"replies":[{"embeddable":true,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/comments?post=23555"}],"version-history":[{"count":20,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb\/23555\/revisions"}],"predecessor-version":[{"id":31199,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb\/23555\/revisions\/31199"}],"wp:attachment":[{"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/media?parent=23555"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb-category?post=23555"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb-tag?post=23555"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}