

{"id":17353,"date":"2020-08-10T09:54:32","date_gmt":"2020-08-10T13:54:32","guid":{"rendered":"https:\/\/www.uvm.edu\/it\/dev\/kb\/?post_type=ht_kb&#038;p=17353"},"modified":"2025-05-21T14:17:08","modified_gmt":"2025-05-21T18:17:08","slug":"qualtrics-survey-tool","status":"publish","type":"ht_kb","link":"https:\/\/www.uvm.edu\/it\/dev\/kb\/article\/qualtrics-survey-tool\/","title":{"rendered":"Qualtrics Survey Tool"},"content":{"rendered":"<p><a href=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2020\/08\/qualtrics-logo.jpg\" rel=\"lightbox-0\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-17577\" src=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2020\/08\/qualtrics-logo.jpg\" alt=\"\" width=\"234\" height=\"80\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/08\/qualtrics-logo.jpg 234w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/08\/qualtrics-logo-50x17.jpg 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/08\/qualtrics-logo-60x21.jpg 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/08\/qualtrics-logo-100x34.jpg 100w\" sizes=\"auto, (max-width: 234px) 100vw, 234px\" \/><\/a>Qualtrics is a web-based survey tool that allows users to quickly create, distribute, and analyze surveys \u2013 from basic to very complex \u2013 with no previous experience and little time to learn.<\/p>\n    \t\t<div class=\"hts-messages hts-messages--success  hts-messages--withtitle hts-messages--withicon \"   >\r\n    \t\t\t<span class=\"hts-messages__title\">Available to current UVM Faculty, Staff, Students, and Temporary Employees<\/span>    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t\n    \t\t<div class=\"hts-messages hts-messages--info   hts-messages--withicon \"   >\r\n    \t\t\t    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\tWhen accessed using a UVM account at <a href=\"https:\/\/qualtrics.uvm.edu\/\">qualtrics.uvm.edu<\/a>, Qualtrics\u00a0has been approved for handling and storage of all <a href=\"https:\/\/www.uvm.edu\/sites\/default\/files\/UVM-Policies\/policies\/infosecurity.pdf\">Protected University Information<\/a>\u00a0<em><strong>except<\/strong><\/em><em>\u00a0<\/em>Protected Health Information. If you need PHI in Qualtrics, <a href=\"https:\/\/www.uvm.edu\/it\/kb\/contact\/\">contact us for consultation<\/a>.<\/p>\n<p>    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Getting Started<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<ol>\n<li>Go to <a href=\"https:\/\/qualtrics.uvm.edu\/\">qualtrics.uvm.edu<\/a>\n<div class=\"hts-messages hts-messages--warning   hts-messages--withicon \"   >\n<p>\n    \t\t\t\t\t You must log in to Qualtrics from the UVM URL, <a href=\"https:\/\/qualtrics.uvm.edu\/\">qualtrics.uvm.edu<\/a>, rather than the main Qualtrics site. UVM credentials will not work if accessed using the non-UVM URL.\n    \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/li>\n<li>Log in with your UVM NetID and password, then Duo Multi-Factor Authentication.<br \/>\n<em>If you do not have MFA set up, see the <a href=\"https:\/\/kb.helpline.w3.uvm.edu\/article\/duo-multi-factor-authentication\/\">Duo Multi-Factor Authentication guide<\/a> to enroll a device.<\/em><\/li>\n<li>Click <strong>Create a project<\/strong> (or <strong>+<\/strong> in the same location in smaller browser windows).<br \/>\n<a href=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2020\/08\/qualtrics-create-new.png\" rel=\"lightbox-1\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-17651\" src=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2020\/08\/qualtrics-create-new.png\" alt=\"\" width=\"312\" height=\"210\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/08\/qualtrics-create-new.png 312w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/08\/qualtrics-create-new-300x202.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/08\/qualtrics-create-new-50x34.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/08\/qualtrics-create-new-60x40.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/08\/qualtrics-create-new-100x67.png 100w\" sizes=\"auto, (max-width: 312px) 100vw, 312px\" \/><\/a><\/li>\n<li>Click <strong>Survey<\/strong>.<br \/>\n<a href=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2020\/08\/qualtrics-create-your-own-survey.png\" rel=\"lightbox-2\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-17652\" src=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2020\/08\/qualtrics-create-your-own-survey.png\" alt=\"\" width=\"495\" height=\"273\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/08\/qualtrics-create-your-own-survey.png 495w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/08\/qualtrics-create-your-own-survey-300x165.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/08\/qualtrics-create-your-own-survey-50x28.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/08\/qualtrics-create-your-own-survey-60x33.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/08\/qualtrics-create-your-own-survey-100x55.png 100w\" sizes=\"auto, (max-width: 495px) 100vw, 495px\" \/><\/a><\/li>\n<li>Click <strong>Get Started<\/strong>.<br \/>\n<a href=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2020\/08\/qualtrics-get-started.png\" rel=\"lightbox-3\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-17653\" src=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2020\/08\/qualtrics-get-started.png\" alt=\"\" width=\"625\" height=\"259\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/08\/qualtrics-get-started.png 625w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/08\/qualtrics-get-started-300x124.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/08\/qualtrics-get-started-50x21.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/08\/qualtrics-get-started-60x25.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/08\/qualtrics-get-started-100x41.png 100w\" sizes=\"auto, (max-width: 625px) 100vw, 625px\" \/><\/a><br \/>\n<em>This will bring you to the Survey Editor for your first survey. For more information on creating surveys and Qualtrics in general, see the guides linked below.<\/em><\/li>\n<\/ol>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Require UVM Authentication for Survey Takers<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p>You may find it necessary to require UVM NetID authentication for survey takers, the steps below will guide you through the process of adding authentication as a requirement.<\/p>\n<ol>\n<li>Log in to <a href=\"https:\/\/qualtrics.uvm.edu\">https:\/\/qualtrics.uvm.edu<\/a> and select an existing survey, or choose to create a new survey.<\/li>\n<li>Select the\u00a0<strong>Survey Flow<\/strong> icon, then click the\u00a0<strong>Add a New Element Here<\/strong> link.<br \/>\n<a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2020\/08\/flow-add-element-1.png\" rel=\"lightbox-4\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-23271\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2020\/08\/flow-add-element-1-300x176.png\" alt=\"\" width=\"300\" height=\"176\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/08\/flow-add-element-1-300x176.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/08\/flow-add-element-1-50x29.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/08\/flow-add-element-1-60x35.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/08\/flow-add-element-1-100x59.png 100w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/08\/flow-add-element-1.png 322w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/li>\n<li>Click the\u00a0<strong>Authenticator\u00a0<\/strong>button.<br \/>\n<a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2020\/08\/authenticator.png\" rel=\"lightbox-5\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-23272 size-full\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2020\/08\/authenticator.png\" alt=\"\" width=\"1047\" height=\"266\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/08\/authenticator.png 1047w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/08\/authenticator-300x76.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/08\/authenticator-1024x260.png 1024w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/08\/authenticator-768x195.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/08\/authenticator-50x13.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/08\/authenticator-60x15.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/08\/authenticator-100x25.png 100w\" sizes=\"auto, (max-width: 1047px) 100vw, 1047px\" \/><\/a><\/p>\n<div class=\"hts-messages hts-messages--alert   hts-messages--withicon \"   >\n<p>\n    \t\t\t\t\t<br \/>\nIt is important that the newly created\u00a0<strong>Authenticator\u00a0<\/strong>block is at the top of the Survey Flow. If needed, <strong>Move <\/strong>the block to the top of the Survey Flow.\n    \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/li>\n<li>Enter the following settings:\n<ul>\n<li>Authentication Type: SSO<\/li>\n<li>SSO Type: Shibboleth<\/li>\n<li>Connection: UVM NetID without Duo Authentication\u00a0<em>or <\/em>UVM NetID with Duo Authentication<br \/>\n<a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2020\/08\/qualtrics-sso.png\" rel=\"lightbox-6\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-23273\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2020\/08\/qualtrics-sso.png\" alt=\"\" width=\"1050\" height=\"628\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/08\/qualtrics-sso.png 1050w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/08\/qualtrics-sso-300x179.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/08\/qualtrics-sso-1024x612.png 1024w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/08\/qualtrics-sso-768x459.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/08\/qualtrics-sso-50x30.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/08\/qualtrics-sso-60x36.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/08\/qualtrics-sso-100x60.png 100w\" sizes=\"auto, (max-width: 1050px) 100vw, 1050px\" \/><\/a><\/li>\n<\/ul>\n<\/li>\n<li>Apply the changes, then re-publish your survey.<\/li>\n<li>The survey will now prompt participants for NetID authentication.<\/li>\n<\/ol>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Use SMS Distribution for your Survey<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p>Qualtrics <a href=\"https:\/\/www.qualtrics.com\/support\/iq-directory\/distributions-tab-iq-directory\/sms-distributions-in-xm-directory\/\">SMS Distribution<\/a> enables you to distribute your survey via text message. If you are interested in using this feature, please <a href=\"https:\/\/www.uvm.edu\/it\/kb\/contact\">contact the UVM Tech Team<\/a> so your request can be routed appropriately.<\/p>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Qualtrics Groups<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p>Qualtrics Groups allow multiple users to collaborate and share survey assets, libraries, and data within a defined team or department.<\/p>\n<div class=\"hts-messages hts-messages--info   hts-messages--withicon \"   >\n<p>\n    \t\t\t\t\t Group members can view and collaborate on shared content, but individual survey ownership and permissions still apply unless explicitly shared.     \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/p>\n<h3>Benefits of Using Groups:<\/h3>\n<ul>\n<li>Shared access to branded survey templates and question libraries<\/li>\n<li>Centralized contact lists for consistent distribution<\/li>\n<li>Easier collaboration on survey design and reporting<\/li>\n<li>Streamlined data governance and access control<\/li>\n<\/ul>\n<h3>Requesting a Qualtrics Group:<\/h3>\n<div class=\"hts-messages hts-messages--alert   hts-messages--withicon \"   >\n<p>\n    \t\t\t\t\t Group members must have signed into <a href=\"https:\/\/qualtrics.uvm.edu\" target=\"_blank\" rel=\"noopener\">qualtrics.uvm.edu<\/a> at least once before they can be added to groups.     \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/p>\n<p>To request the creation of a new Qualtrics Group for your team or department:<\/p>\n<ol>\n<li>Submit a <a href=\"https:\/\/www.uvm.edu\/it\/kb\/submit-a-ticket\/\" target=\"_blank\" rel=\"noopener\">help request<\/a> with the following information in your request:\n<ol>\n<li>Request for a Qualtrics Group<\/li>\n<li>Desired group name<\/li>\n<li>Purpose of the group<\/li>\n<li>NetIDs or emails of initial group members.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n<h2>Support<\/h2>\n<p>For Qualtrics questions and information, we highly recommend you take advantage of <a href=\"https:\/\/www.qualtrics.com\/support\/\">Qualtrics Support pages<\/a> and\/or the Basecamp video guides, and contact the <a href=\"https:\/\/www.uvm.edu\/it\/kb\/contact\/\">Tech Team Help Line<\/a> if you are unable to find an answer to your question.<\/p>\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Written Guides<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p>Qualtrics Support site has a number of written guides on survey creation, distribution, analysis, etc. All guides can be accessed from <a href=\"https:\/\/www.qualtrics.com\/support\/\">qualtrics.com\/support<\/a>, but for links to the basic overviews of each section within the Survey Editor, see below:<\/p>\n<ul>\n<li><a href=\"https:\/\/www.qualtrics.com\/support\/survey-platform\/survey-module\/survey-module-overview\/\">Survey<\/a><\/li>\n<li><a href=\"https:\/\/www.qualtrics.com\/support\/survey-platform\/actions-module\/setting-up-actions\/\">Actions<\/a><\/li>\n<li><a href=\"https:\/\/www.qualtrics.com\/support\/survey-platform\/distributions-module\/distributions-overview\/\">Distributions<\/a><\/li>\n<li><a href=\"https:\/\/www.qualtrics.com\/support\/survey-platform\/data-and-analysis-module\/data-and-analysis-overview\/\">Data &amp; Analysis<\/a><\/li>\n<li><a href=\"https:\/\/www.qualtrics.com\/support\/survey-platform\/reports-module\/results-vs-reports\/\">Reports<\/a><\/li>\n<\/ul>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Video Guides<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p>Qualtrics provides video guides on their Experience Basecamp site. To access these guides, follow these steps to log in:<\/p>\n<ol>\n<li>Go to <a href=\"https:\/\/basecamp.qualtrics.com\/\">basecamp.qualtrics.com<\/a><\/li>\n<li>Navigate to a video you would like to watch.\n<ol type=\"i\">\n<li>If you&#8217;re not sure where to start, click the box that says &#8220;New to CoreXM? Start Here.&#8221;<\/li>\n<li>Click\u00a0<strong>Configuring Your CoreXM Project<\/strong> then\u00a0<strong>BEGIN<\/strong>.<\/li>\n<li>Click\u00a0<strong>Building a Survey to Capture X-Data<\/strong> then\u00a0<strong>Creating a Project<\/strong>.<br \/>\n<em>You will now be brought to the login page.<\/em><\/li>\n<\/ol>\n<\/li>\n<li>Select <strong>Sign in with SSO<\/strong> at the login.<\/li>\n<li>Enter &#8220;uvermont&#8221; as the Organization ID, then click\u00a0<strong>Continue<\/strong>.<\/li>\n<li>If not already logged in elsewhere, you will be asked to log in with your UVM NetID and password, then Duo Multi-Factor Authentication.<br \/>\n<em>If you do not have MFA set up, see the <a href=\"https:\/\/kb.helpline.w3.uvm.edu\/article\/duo-multi-factor-authentication\/\">Duo Multi-Factor Authentication guide<\/a> to enroll a device. You will need this to log into the UVM Qualtrics site as well.<\/em><\/li>\n<li>You should now be logged in and able to start the first video.<\/li>\n<\/ol>\n<div class=\"hts-messages hts-messages--info   hts-messages--withicon \"   >\n<p>\n    \t\t\t\t\tCoreXM refers to the main survey functionality UVM users have access to. For relevant guides, stay within the CoreXM tab of Basecamp.    \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/p>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n<p>If neither of these are sufficient for your support needs, contact the Qualtrics support team.<\/p>\n<ol>\n<li>Visit <a href=\"https:\/\/qualtrics.uvm.edu\">https:\/\/qualtrics.uvm.edu<\/a> and sign in with your UVM NetID and password, if prompted.<\/li>\n<li>Click the question mark (?) in the top right corner, then click\u00a0<strong>Contact Support<\/strong>. <a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2020\/08\/Qualtrics-ContactSupport.png\" rel=\"lightbox-7\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-23348\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2020\/08\/Qualtrics-ContactSupport.png\" alt=\"\" width=\"379\" height=\"302\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/08\/Qualtrics-ContactSupport.png 379w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/08\/Qualtrics-ContactSupport-300x239.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/08\/Qualtrics-ContactSupport-50x40.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/08\/Qualtrics-ContactSupport-60x48.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/08\/Qualtrics-ContactSupport-100x80.png 100w\" sizes=\"auto, (max-width: 379px) 100vw, 379px\" \/><\/a><\/li>\n<li>Under the section marked with\u00a0<strong><span style=\"text-decoration: underline;\">your_netid<\/span>#uvermont<\/strong>, click on the <strong>University of Vermont &#8211; University Wide<\/strong> link.<a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2020\/08\/Qualtrics-Selectuvermont.png\" rel=\"lightbox-8\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-23349\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2020\/08\/Qualtrics-Selectuvermont.png\" alt=\"\" width=\"364\" height=\"303\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/08\/Qualtrics-Selectuvermont.png 364w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/08\/Qualtrics-Selectuvermont-300x250.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/08\/Qualtrics-Selectuvermont-50x42.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/08\/Qualtrics-Selectuvermont-60x50.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/08\/Qualtrics-Selectuvermont-100x83.png 100w\" sizes=\"auto, (max-width: 364px) 100vw, 364px\" \/><\/a><\/li>\n<\/ol>\n<h2>FAQ<\/h2>\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>I get an error that I've reached the maximum number of weekly emails. How do I get this raised?<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p>By default, our entire Qualtrics brand is limited to 300,000 emails\/week. Individual users are further restricted to 500 emails\/week.<\/p>\n<p>If you require the ability to send more than 500 emails\/week, <a href=\"https:\/\/www.uvm.edu\/it\/kb\/contact\">please contact the Tech Team<\/a>, including an explanation for how many weekly emails you intend to send and why.<\/p>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n","protected":false},"excerpt":{"rendered":"<p>Qualtrics is a web-based survey tool that allows users to quickly create, distribute, and analyze surveys \u2013 from basic to very complex \u2013 with no previous experience and little time to learn. Support For Qualtrics questions and information, we highly recommend you take advantage of Qualtrics Support pages and\/or the&#8230;<\/p>\n","protected":false},"author":50,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"ht-kb-category":[411],"ht-kb-tag":[547],"class_list":["post-17353","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-enterprise-applications","ht_kb_tag-survey-tools"],"_links":{"self":[{"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb\/17353","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/users\/50"}],"replies":[{"embeddable":true,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/comments?post=17353"}],"version-history":[{"count":42,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb\/17353\/revisions"}],"predecessor-version":[{"id":31270,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb\/17353\/revisions\/31270"}],"wp:attachment":[{"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/media?parent=17353"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb-category?post=17353"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb-tag?post=17353"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}