

{"id":17207,"date":"2020-07-24T10:17:59","date_gmt":"2020-07-24T14:17:59","guid":{"rendered":"https:\/\/www.uvm.edu\/it\/dev\/kb\/?post_type=ht_kb&#038;p=17207"},"modified":"2024-02-05T12:25:24","modified_gmt":"2024-02-05T17:25:24","slug":"student-financial-services-proxy-access","status":"publish","type":"ht_kb","link":"https:\/\/www.uvm.edu\/it\/dev\/kb\/article\/student-financial-services-proxy-access\/","title":{"rendered":"Student Financial Services: Proxy Access"},"content":{"rendered":"<p>UVM students have the ability to grant access to third party individuals to view account and billing and financial aid information.<\/p>\n<p class=\"button-kb\"><a href=\"https:\/\/go.uvm.edu\/myuvm-proxy\">Student Proxy Settings<\/a><\/p>\n<p class=\"button-kb\"><a href=\"http:\/\/go.uvm.edu\/proxyaccess\">Proxy Access Login<\/a><\/p>\n<h2>What is Proxy Access?<\/h2>\n<div class=\"panel-pane pane-entity-field pane-node-field-introduction\">\n<div class=\"field-introduction\">\n<p>By designating someone as a <strong>Proxy<\/strong>, a student is giving <a href=\"https:\/\/www.uvm.edu\/studentfinancialservices\">Student Financial Services<\/a> permission to speak with that person about their financial aid and billing account. A student may set up multiple Proxies for their account.<\/p>\n<\/div>\n<\/div>\n<div class=\"panel-pane pane-entity-field pane-node-body\">\n<div class=\"field-body\">\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Why Proxy Access?<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p>In compliance with the <a href=\"https:\/\/www2.ed.gov\/policy\/gen\/guid\/fpco\/ferpa\/index.html\">Family Educational Rights and Privacy Act of 1974 (FERPA)<\/a>, student financial and academic records may not be shared with a third party without written consent.<\/p>\n<p>The Proxy access system allows a student to grant this written consent to access financial records to another person, such as a parent or spouse.<\/p>\n<p><strong>FERPA<\/strong><\/p>\n<div>\n<p>With several exceptions, schools must have a student&#8217;s consent prior to the disclosure of education records after that student is 18 years old or is enrolled in a higher education institution (UVM). The law applies only to educational agencies and institutions that receive funds under a program administered by the U.S. Department of Education.<\/p>\n<\/div>\n<div>\n<p>UVM&#8217;s FERPA compliance policy is as follows:<\/p>\n<p>FERPA affords Eligible Students (&#8220;Students&#8221;) certain rights with respect to their Student Education Record, including:<\/p>\n<\/div>\n<ul>\n<li>The right to inspect and review one\u2019s own Student Education Record within 45 days of the day the University receives a request for access.<\/li>\n<li>The right to request amendment to one\u2019s own Student Education Record if the student believes such record to be inaccurate, misleading, or otherwise in violation of the Student\u2019s privacy rights under FERPA.<\/li>\n<li>The right to provide written consent prior to disclosures of personally identifiable information contained in one\u2019s own Student Education Record, except to the extent that FERPA authorizes disclosure without consent.<\/li>\n<li>The right to file a complaint with the U.S. Department of Education concerning alleged failures by the University of Vermont to comply with the requirements of FERPA. The name and address of the office that administers FERPA is:<\/li>\n<\/ul>\n<pre>Family Policy Compliance Office\r\nU.S. Department of Education\r\n400 Maryland Avenue, SW\r\nWashington, DC 20202-5920<\/pre>\n<\/div>\n<div class=\"field-body\">\n<p>UVM&#8217;s full FERPA Rights Disclosure can be found <a href=\"https:\/\/www.uvm.edu\/sites\/default\/files\/UVM-Policies\/policies\/ferpa.pdf\">here<\/a>.<\/p>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n<\/div>\n<div class=\"field-body\">\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>What can be accessed by a Proxy?<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p>A student can grant two types of access to their proxies, each granting access to different information:<\/p>\n<p><strong>A Proxy with Account and Billing (Accounts Receivable) access can:<\/strong><\/p>\n<ul>\n<li>View account activity and balance information<\/li>\n<li>View billing statements<\/li>\n<li>Make online payments<\/li>\n<li>Access Federal tax form 1098-T<\/li>\n<li>Receive billing related email notifications, including notifications when bills are available to view online, and reminders on applicable due dates<\/li>\n<\/ul>\n<p><strong>A Proxy with Financial Aid access can:<\/strong><\/p>\n<ul>\n<li>View financial aid award<\/li>\n<li>View financial aid requirements<\/li>\n<\/ul>\n<p><strong>A Proxy does not have access to:<\/strong><\/p>\n<ul>\n<li>Grades and Transcripts<\/li>\n<li>Schedules and Course Enrollment<\/li>\n<\/ul>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n<h2>Setting Up a New Proxy<\/h2>\n<p>Proxy access is granted by a student, but once access is granted there will be some additional set-up steps required from the new Proxy.<\/p>\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Adding a Proxy - Instructions for Students<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<ol>\n<li>Click here to sign into <a href=\"https:\/\/go.uvm.edu\/myuvm-proxy\">myUVM and access Proxy Management<\/a>.<\/li>\n<li>Begin the process of adding a new Proxy by clicking on <strong>Add Proxy<\/strong><br \/>\n<a href=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2020\/07\/emptyList_edited.png\" rel=\"lightbox-0\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-17254 size-full\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2020\/07\/emptyList_edited.png\" alt=\"Add Proxy link\" width=\"952\" height=\"214\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/emptyList_edited.png 952w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/emptyList_edited-300x67.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/emptyList_edited-768x173.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/emptyList_edited-50x11.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/emptyList_edited-60x13.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/emptyList_edited-100x22.png 100w\" sizes=\"auto, (max-width: 952px) 100vw, 952px\" \/><\/a><\/li>\n<li>Complete the following form and then click on <strong>Add Proxy<\/strong> again to create their account. A notification email will be sent to your proxy. Please note that all fields are required.<a href=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2020\/07\/addProxy-1.png\" rel=\"lightbox-1\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-17257 size-full\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2020\/07\/addProxy-1.png\" alt=\"Add Proxy button\" width=\"977\" height=\"195\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/addProxy-1.png 977w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/addProxy-1-300x60.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/addProxy-1-768x153.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/addProxy-1-50x10.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/addProxy-1-60x12.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/addProxy-1-100x20.png 100w\" sizes=\"auto, (max-width: 977px) 100vw, 977px\" \/><\/a><\/li>\n<li>Now that you have created your Proxy, you must complete their profile and grant their authorizations. To do this, expand the Proxy by clicking on their name or email address.\n<div class=\"hts-messages hts-messages--alert  hts-messages--withtitle hts-messages--withicon \"   >\n    \t\t\t<span class=\"hts-messages__title\">Your proxy will not be able to view any of your information until this has been completed<\/span>\n    \t\t<\/div>\n<p><!-- \/.ht-shortcodes-messages --><br \/>\n    \t\t<a href=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2020\/07\/addSuccessful-2.png\" rel=\"lightbox-2\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-17258 size-full\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2020\/07\/addSuccessful-2.png\" alt=\"Expand Proxy link\" width=\"952\" height=\"257\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/addSuccessful-2.png 952w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/addSuccessful-2-300x81.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/addSuccessful-2-768x207.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/addSuccessful-2-50x13.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/addSuccessful-2-60x16.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/addSuccessful-2-100x27.png 100w\" sizes=\"auto, (max-width: 952px) 100vw, 952px\" \/><\/a><\/li>\n<li>Select <strong>Proxy<\/strong> as the relationship. The start and end dates will default to today and 6 years in the future automatically.<a href=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2020\/07\/profileOptions-1.jpg\" rel=\"lightbox-3\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-17228 size-large\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2020\/07\/profileOptions-1-1024x456.jpg\" alt=\"Profile tab\" width=\"1024\" height=\"456\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/profileOptions-1-1024x456.jpg 1024w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/profileOptions-1-300x133.jpg 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/profileOptions-1-768x342.jpg 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/profileOptions-1-50x22.jpg 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/profileOptions-1-60x27.jpg 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/profileOptions-1-100x44.jpg 100w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/profileOptions-1.jpg 1169w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/li>\n<li>Continue to the <strong>Authorization<\/strong> tab and select the information you would like your Proxy to be able to view. You may authorize your Proxy to view <em>Accounts Receivable<\/em> information, <em>Financial Aid <\/em>information, or both.<a href=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2020\/07\/pageAuthorization.png\" rel=\"lightbox-4\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-17229 size-large\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2020\/07\/pageAuthorization-1024x443.png\" alt=\"Authorization tab\" width=\"1024\" height=\"443\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/pageAuthorization-1024x443.png 1024w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/pageAuthorization-300x130.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/pageAuthorization-768x332.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/pageAuthorization-50x22.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/pageAuthorization-60x26.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/pageAuthorization-100x43.png 100w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/pageAuthorization.png 1093w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/li>\n<\/ol>\n<p>Changes are automatically saved as they&#8217;re made. You&#8217;ve now completed the set up process.<\/p>\n<p><div class=\"hts-messages hts-messages--info  hts-messages--withtitle hts-messages--withicon \"   >\n    \t\t\t<span class=\"hts-messages__title\">View changes to a proxy's authorizations in the History tab<\/span>\n    \t\t<\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/p>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Instructions for new Proxy<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p>When your student creates your Proxy Access account, you will receive <strong>two<\/strong> emails.<\/p>\n<p>The first email (shown below), with subject <strong><em>READ FIRST: Action Required To Activate UVM Proxy Access <\/em><\/strong>\u00a0contains a single-use URL as well as an <em><strong>Action Password<\/strong><\/em>\u00a0that you will need in order to complete the set-up of your Proxy Access account.<\/p>\n<p><a href=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2020\/07\/email1-2.png\" rel=\"lightbox-5\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-17261 size-full\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2020\/07\/email1-2.png\" alt=\"Proxy email with Action Password and Link\" width=\"924\" height=\"526\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/email1-2.png 924w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/email1-2-300x171.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/email1-2-768x437.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/email1-2-50x28.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/email1-2-60x34.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/email1-2-100x57.png 100w\" sizes=\"auto, (max-width: 924px) 100vw, 924px\" \/><\/a><\/p>\n<p>The second email, with the subject <strong><em>New UVM SFS Proxy Relationship<\/em><\/strong> contains the web address for subsequent logins. As outlined in this email, the student must authorize screens for your use before you will have online access to their information.<\/p>\n<ol>\n<li>Click on the URL in the first email to access this login page and enter the <em>Action Password<\/em> provided.<a href=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2020\/07\/actionPassword.jpg\" rel=\"lightbox-6\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-17235 size-full\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2020\/07\/actionPassword.jpg\" alt=\"Action Password entry field\" width=\"951\" height=\"126\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/actionPassword.jpg 951w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/actionPassword-300x40.jpg 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/actionPassword-768x102.jpg 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/actionPassword-50x7.jpg 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/actionPassword-60x8.jpg 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/actionPassword-100x13.jpg 100w\" sizes=\"auto, (max-width: 951px) 100vw, 951px\" \/><\/a><\/li>\n<li>Next, you&#8217;ll need to create your PIN. When prompted for an <strong>Old PIN<\/strong>, enter your <em>Action Password<\/em>. Your new PIN must consist of only numbers (0-9) and must be between 6 and 15 digits long.<a href=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2020\/07\/resetPIN-2.png\" rel=\"lightbox-7\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-17260 size-full\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2020\/07\/resetPIN-2.png\" alt=\"New PIN entry fields\" width=\"980\" height=\"379\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/resetPIN-2.png 980w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/resetPIN-2-300x116.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/resetPIN-2-768x297.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/resetPIN-2-50x19.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/resetPIN-2-60x23.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/resetPIN-2-100x39.png 100w\" sizes=\"auto, (max-width: 980px) 100vw, 980px\" \/><\/a><br \/>\nYou are now logged into your Proxy account. On the profile tab you can update your email address or request to change your PIN.<a href=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2020\/07\/profileOptions.png\" rel=\"lightbox-8\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-17237 size-full\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2020\/07\/profileOptions.png\" alt=\"Profile tab\" width=\"956\" height=\"387\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/profileOptions.png 956w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/profileOptions-300x121.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/profileOptions-768x311.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/profileOptions-50x20.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/profileOptions-60x24.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/profileOptions-100x40.png 100w\" sizes=\"auto, (max-width: 956px) 100vw, 956px\" \/><\/a><\/li>\n<\/ol>\n<p>Click on the tab with your Student&#8217;s name to access the authorized screens. If you have more than one student who has authorized you to view their information, you will see a tab for each student.<\/p>\n<p>When you click on the link to an authorized screen, such as <strong>View Current Account Balance<\/strong>, it will launch in a new browser window.<\/p>\n<div class=\"hts-messages hts-messages--alert   hts-messages--withicon \"   >\n<p>\n    \t\t\t\t\tTo exit the Proxy Access System, please close your browser.    \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/p>\n<p><div class=\"hts-messages hts-messages--info  hts-messages--withtitle hts-messages--withicon \"   >\n    \t\t\t<span class=\"hts-messages__title\">If no pages have been authorized<\/span>    \t\t\t    \t\t\t\t<\/p>\n<p>\n    \t\t\t\t\tPlease contact your student and request that they set up your authorizations as outlined in the student instructions.    \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/p>\n<p><a href=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2020\/07\/authorizations.png\" rel=\"lightbox-9\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-17238 size-full\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2020\/07\/authorizations.png\" alt=\"Proxy tab\" width=\"956\" height=\"402\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/authorizations.png 956w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/authorizations-300x126.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/authorizations-768x323.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/authorizations-50x21.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/authorizations-60x25.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/authorizations-100x42.png 100w\" sizes=\"auto, (max-width: 956px) 100vw, 956px\" \/><\/a><\/p>\n<p>For subsequent logins, please go to <a href=\"https:\/\/www.uvm.edu\/sfs\/proxy\">https:\/\/www.uvm.edu\/sfs\/proxy<\/a>.<\/p>\n<\/div>\n<div class=\"field-body\">\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n<h2>Troubleshooting<\/h2>\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Change Email Address<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<div class=\"field-accordion-content\">\n<div class=\"field-info-band-description\">\n<p>Student Financial Services uses the Proxy email address to send notifications when billing statements are available (if given authorization for account and billing access by the student) and to notify you of other account related information for your student.<\/p>\n<p>To update your email address:<\/p>\n<ol>\n<li>Log into the <a href=\"https:\/\/go.uvm.edu\/proxyaccess\">Proxy Access System<\/a>.<\/li>\n<li>Update the email address in the <strong>Profile<\/strong> tab.<\/li>\n<li>Click <strong>Save<\/strong><br \/>\n<a href=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2020\/07\/profileOptions.png\" rel=\"lightbox-8\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-17237 size-full\" src=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2020\/07\/profileOptions.png\" alt=\"Profile tab\" width=\"956\" height=\"387\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/profileOptions.png 956w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/profileOptions-300x121.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/profileOptions-768x311.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/profileOptions-50x20.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/profileOptions-60x24.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/profileOptions-100x40.png 100w\" sizes=\"auto, (max-width: 956px) 100vw, 956px\" \/><\/a><\/li>\n<\/ol>\n<\/div>\n<\/div>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Student: Resetting a Proxy Payer PIN<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p>Your student can initiate a reset your Proxy Payer PIN in myUVM.<\/p>\n<ol>\n<li>Click here to sign into <a href=\"https:\/\/go.uvm.edu\/myuvm-proxy\">myUVM and access Proxy Management<\/a>.<\/li>\n<li><strong>Expand <\/strong>the proxy you wish to edit.<a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2020\/07\/Proxy-Management-Student-View.png\" rel=\"lightbox-11\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-23718\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2020\/07\/Proxy-Management-Student-View.png\" alt=\"Expand proxy link\" width=\"536\" height=\"313\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/Proxy-Management-Student-View.png 1070w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/Proxy-Management-Student-View-300x176.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/Proxy-Management-Student-View-1024x599.png 1024w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/Proxy-Management-Student-View-768x449.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/Proxy-Management-Student-View-50x29.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/Proxy-Management-Student-View-60x35.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/Proxy-Management-Student-View-100x59.png 100w\" sizes=\"auto, (max-width: 536px) 100vw, 536px\" \/><\/a><\/li>\n<li>In the\u00a0<strong>Profile\u00a0<\/strong>tab, click\u00a0<strong>Reset PIN<a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2020\/07\/ProxyPayer-ResetPINStudentSide.png\" rel=\"lightbox-12\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-23719\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2020\/07\/ProxyPayer-ResetPINStudentSide.png\" alt=\"Reset PIN button\" width=\"202\" height=\"248\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/ProxyPayer-ResetPINStudentSide.png 502w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/ProxyPayer-ResetPINStudentSide-244x300.png 244w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/ProxyPayer-ResetPINStudentSide-41x50.png 41w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/ProxyPayer-ResetPINStudentSide-49x60.png 49w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/ProxyPayer-ResetPINStudentSide-81x100.png 81w\" sizes=\"auto, (max-width: 202px) 100vw, 202px\" \/><\/a><\/strong><\/li>\n<li>Your proxy will receive an email from <em>SFSTechFA@uvm.edu<\/em> that contains a link and an <em>Action Password<\/em>. They should copy the Action Password, then click the link.<br \/>\n<a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2020\/07\/ProxyEmail1.png\" rel=\"lightbox-13\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-28122\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2020\/07\/ProxyEmail1.png\" alt=\"Proxy Email with PIN and Link\" width=\"463\" height=\"194\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/ProxyEmail1.png 463w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/ProxyEmail1-300x126.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/ProxyEmail1-50x21.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/ProxyEmail1-60x25.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/ProxyEmail1-100x42.png 100w\" sizes=\"auto, (max-width: 463px) 100vw, 463px\" \/><\/a><\/li>\n<li>Your proxy can enter their action password, then click <strong>Submit<\/strong>.<a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2020\/07\/Action-Password-Field-and-Submit.jpg\" rel=\"lightbox-14\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-28125 \" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2020\/07\/Action-Password-Field-and-Submit.jpg\" alt=\"Action Password Field and Submit Button\" width=\"530\" height=\"203\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/Action-Password-Field-and-Submit.jpg 1430w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/Action-Password-Field-and-Submit-300x115.jpg 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/Action-Password-Field-and-Submit-1024x393.jpg 1024w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/Action-Password-Field-and-Submit-768x295.jpg 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/Action-Password-Field-and-Submit-50x19.jpg 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/Action-Password-Field-and-Submit-60x23.jpg 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/Action-Password-Field-and-Submit-100x38.jpg 100w\" sizes=\"auto, (max-width: 530px) 100vw, 530px\" \/><\/a><\/li>\n<li>Your proxy should enter their email address, the Action password into the <em>Old PIN\u00a0<\/em>field, then enter a new pin twice and click <strong>Save<\/strong>.\n<div class=\"hts-messages hts-messages--info  hts-messages--withtitle hts-messages--withicon \"   >\n    \t\t\t<span class=\"hts-messages__title\">The new PIN must be all numbers and between 6-15 digits long<\/span>\n    \t\t<\/div>\n<p><!-- \/.ht-shortcodes-messages --><br \/>\n    \t\t<br \/>\n<a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2020\/07\/EnterNewPINPage.jpg\" rel=\"lightbox-15\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-28126\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2020\/07\/EnterNewPINPage.jpg\" alt=\"Enter PIN Fields and Save Button\" width=\"531\" height=\"293\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/EnterNewPINPage.jpg 1574w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/EnterNewPINPage-300x165.jpg 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/EnterNewPINPage-1024x565.jpg 1024w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/EnterNewPINPage-768x424.jpg 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/EnterNewPINPage-50x28.jpg 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/EnterNewPINPage-1536x847.jpg 1536w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/EnterNewPINPage-60x33.jpg 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/EnterNewPINPage-100x55.jpg 100w\" sizes=\"auto, (max-width: 531px) 100vw, 531px\" \/><\/a><\/li>\n<li>Their Proxy PIN should now be successfully reset.<\/li>\n<\/ol>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Proxy: Resetting a Proxy Payer PIN<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p>If you have forgotten your Proxy Payer PIN or have been locked out of your Proxy Payer account, you can reset your pin manually.<\/p>\n<ol>\n<li>Visit <a href=\"https:\/\/aisweb1.uvm.edu\/pls\/owa_prod\/bwgkpxya.P_PA_Login\">the Proxy Access login page<\/a>, enter the email address associated with your Proxy access account, and then click the <strong>Forgot PIN<\/strong> button.<br \/>\n<a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2020\/07\/ForgotPINbutton.png\" rel=\"lightbox-16\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-28138\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2020\/07\/ForgotPINbutton.png\" alt=\"Forgot PIN button\" width=\"530\" height=\"227\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/ForgotPINbutton.png 667w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/ForgotPINbutton-300x129.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/ForgotPINbutton-50x21.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/ForgotPINbutton-60x26.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/ForgotPINbutton-100x43.png 100w\" sizes=\"auto, (max-width: 530px) 100vw, 530px\" \/><\/a><\/li>\n<li>You will receive an email from <em>SFSTechFA@uvm.edu<\/em> that contains a link and an <em>Action Password<\/em>. Copy the Action Password, then click the link.<br \/>\n<a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2020\/07\/ProxyEmail1.png\" rel=\"lightbox-13\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-28122\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2020\/07\/ProxyEmail1.png\" alt=\"Proxy Email with PIN and Link\" width=\"463\" height=\"194\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/ProxyEmail1.png 463w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/ProxyEmail1-300x126.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/ProxyEmail1-50x21.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/ProxyEmail1-60x25.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/ProxyEmail1-100x42.png 100w\" sizes=\"auto, (max-width: 463px) 100vw, 463px\" \/><\/a><\/li>\n<li>Enter your action password, then click <strong>Submit<\/strong>.<br \/>\n<a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2020\/07\/Action-Password-Field-and-Submit.jpg\" rel=\"lightbox-14\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-28125\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2020\/07\/Action-Password-Field-and-Submit.jpg\" alt=\"Action Password Field and Submit Button\" width=\"1430\" height=\"549\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/Action-Password-Field-and-Submit.jpg 1430w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/Action-Password-Field-and-Submit-300x115.jpg 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/Action-Password-Field-and-Submit-1024x393.jpg 1024w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/Action-Password-Field-and-Submit-768x295.jpg 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/Action-Password-Field-and-Submit-50x19.jpg 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/Action-Password-Field-and-Submit-60x23.jpg 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/Action-Password-Field-and-Submit-100x38.jpg 100w\" sizes=\"auto, (max-width: 1430px) 100vw, 1430px\" \/><\/a><\/li>\n<li>Enter your email address, the Action password into the <em>Old PIN\u00a0<\/em>field, then enter your new pin twice and click <strong>Save<\/strong>.\n<div class=\"hts-messages hts-messages--info  hts-messages--withtitle hts-messages--withicon \"   >\n    \t\t\t<span class=\"hts-messages__title\">Your new PIN must be all numbers and between 6-15 digits long<\/span>\n    \t\t<\/div>\n<p><!-- \/.ht-shortcodes-messages --><br \/>\n    \t\t<br \/>\n<a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2020\/07\/EnterNewPINPage.jpg\" rel=\"lightbox-15\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-28126\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2020\/07\/EnterNewPINPage.jpg\" alt=\"Enter PIN Fields and Save Button\" width=\"1574\" height=\"868\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/EnterNewPINPage.jpg 1574w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/EnterNewPINPage-300x165.jpg 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/EnterNewPINPage-1024x565.jpg 1024w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/EnterNewPINPage-768x424.jpg 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/EnterNewPINPage-50x28.jpg 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/EnterNewPINPage-1536x847.jpg 1536w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/EnterNewPINPage-60x33.jpg 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/EnterNewPINPage-100x55.jpg 100w\" sizes=\"auto, (max-width: 1574px) 100vw, 1574px\" \/><\/a><\/li>\n<li>With your PIN successfully reset, you&#8217;ll be logged in and able to access the pages your student authorized you to see.<\/li>\n<\/ol>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Error: No Pages have been Authorized<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p>In addition to creating a Proxy Payer account, your student must also grant the ability to view Accounts Receivable Information, Financial Aid Information, or both in the <strong>Authorization<\/strong> tab.<br \/>\n<a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2020\/07\/AuthorizationTabOptions.png\" rel=\"lightbox-20\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-28142\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2020\/07\/AuthorizationTabOptions.png\" alt=\"Authorization tab and options\" width=\"1093\" height=\"473\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/AuthorizationTabOptions.png 1093w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/AuthorizationTabOptions-300x130.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/AuthorizationTabOptions-1024x443.png 1024w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/AuthorizationTabOptions-768x332.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/AuthorizationTabOptions-50x22.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/AuthorizationTabOptions-60x26.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/AuthorizationTabOptions-100x43.png 100w\" sizes=\"auto, (max-width: 1093px) 100vw, 1093px\" \/><\/a><\/p>\n<p>To grant this access, your student may follow the instructions below:<\/p>\n<ol>\n<li>Click here to sign into <a href=\"https:\/\/go.uvm.edu\/myuvm-proxy\">myUVM and access Proxy Management<\/a>.<\/li>\n<li><strong>Expand <\/strong>the proxy you wish to edit.<a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2020\/07\/Proxy-Management-Student-View.png\" rel=\"lightbox-11\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-23718\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2020\/07\/Proxy-Management-Student-View.png\" alt=\"\" width=\"1070\" height=\"626\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/Proxy-Management-Student-View.png 1070w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/Proxy-Management-Student-View-300x176.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/Proxy-Management-Student-View-1024x599.png 1024w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/Proxy-Management-Student-View-768x449.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/Proxy-Management-Student-View-50x29.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/Proxy-Management-Student-View-60x35.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/Proxy-Management-Student-View-100x59.png 100w\" sizes=\"auto, (max-width: 1070px) 100vw, 1070px\" \/><\/a><\/li>\n<li>Select the\u00a0<strong>Authorization<\/strong> tab, then check the boxes as appropriate.<a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2020\/07\/AuthorizationTabOptions.png\" rel=\"lightbox-20\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-28142\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2020\/07\/AuthorizationTabOptions.png\" alt=\"Authorization tab and options\" width=\"1093\" height=\"473\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/AuthorizationTabOptions.png 1093w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/AuthorizationTabOptions-300x130.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/AuthorizationTabOptions-1024x443.png 1024w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/AuthorizationTabOptions-768x332.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/AuthorizationTabOptions-50x22.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/AuthorizationTabOptions-60x26.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/07\/AuthorizationTabOptions-100x43.png 100w\" sizes=\"auto, (max-width: 1093px) 100vw, 1093px\" \/><\/a><\/li>\n<\/ol>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Removing a Proxy<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p>To remove a Proxy&#8217;s access, set their access end date to some time in the past. To do this, simply navigate to your list of Proxies, find the Proxy you want to remove and click on their name.\u00a0This will open their settings and allow you to edit their end date.<\/p>\n<p>This form will auto-save while you edit.<\/p>\n<\/div>\n<div class=\"field-body\">\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>If you use Comcast as an email provider:<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p>Proxies who use <strong>@comcast.net<\/strong>\u00a0email addresses during the setup and PIN reset processes are sometimes unable to receive the above emails. This has been looked into, and it appears to be an issue on Comcast&#8217;s end preventing the delivery.<\/p>\n<p>If you normally use an <strong>@comcast.net<\/strong> email address, please consider using an alternative address with the Proxy Access system.<\/p>\n<\/div>\n<div class=\"field-body\">\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>UVM students have the ability to grant access to third party individuals to view account and billing and financial aid information. Student Proxy Settings Proxy Access Login What is Proxy Access? By designating someone as a Proxy, a student is giving Student Financial Services permission to speak with that person&#8230;<\/p>\n","protected":false},"author":68,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"ht-kb-category":[254],"ht-kb-tag":[],"class_list":["post-17207","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-accounts"],"_links":{"self":[{"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb\/17207","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/users\/68"}],"replies":[{"embeddable":true,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/comments?post=17207"}],"version-history":[{"count":50,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb\/17207\/revisions"}],"predecessor-version":[{"id":28145,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb\/17207\/revisions\/28145"}],"wp:attachment":[{"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/media?parent=17207"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb-category?post=17207"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb-tag?post=17207"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}