{"id":16854,"date":"2020-05-22T17:08:33","date_gmt":"2020-05-22T21:08:33","guid":{"rendered":"https:\/\/www.uvm.edu\/it\/dev\/kb\/?post_type=ht_kb&#038;p=16854"},"modified":"2024-09-18T15:13:13","modified_gmt":"2024-09-18T19:13:13","slug":"filtering-low-priority-email","status":"publish","type":"ht_kb","link":"https:\/\/www.uvm.edu\/it\/dev\/kb\/article\/filtering-low-priority-email\/","title":{"rendered":"Filtering &#8220;Low Priority&#8221; Email to Its Own Folder"},"content":{"rendered":"<p>UVM&#8217;s email spam filter, <a href=\"https:\/\/www.uvm.edu\/it\/kb\/article\/proofpoint\">Proofpoint Protection Server<\/a>, identifies several different classes of mail. In addition to tagging mail as <em>Spam<\/em> or <em>Junk E-Mail<\/em>, which few people choose to read, there is another class of email it tags, called <em>Low Priority<\/em> mail.<\/p>\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>What is Low Priority mail?<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p><strong><em>Low Priority<\/em><\/strong> mail is of the type vendors and other bulk senders will send to lots of people to drum up business. It&#8217;s not necessarily spam, it might not be unsolicited, but it&#8217;s not something you want to end up in your Inbox, either.<\/p>\n<p><strong><em>Low Priority<\/em><\/strong> mail examples:<\/p>\n<ul>\n<li>Newsletters from legitimate vendors you may have done business with, or vendors you haven&#8217;t done business with, but who think they are in your sector<\/li>\n<li>Pleas for membership\/support from professional organizations<\/li>\n<li>Almost anything sent via bulk marketing email providers (Constant Contact, SendGrid, Salesforce Marketing Cloud)<\/li>\n<\/ul>\n<p>Generally speaking, personal messages from vendors do not end up in <em>Low Priority<\/em> mail. If you write to a vendor asking for a quote, they generally respond using their company&#8217;s mail server rather than the bulk sending vendor&#8217;s services.<\/p>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-messages hts-messages--info  hts-messages--withtitle  \"   >\r\n    \t\t\t<span class=\"hts-messages__title\">Check your Low Priority mail folder daily<\/span>    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\t<\/p>\n<p>It&#8217;s possible that a vendor you do business with is sending important information about a product using the vendor&#8217;s bulk sending services.<\/p>\n<p>    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t\n<h1>Creating an Inbox Rule for Low Priority Mail<\/h1>\n<p><a href=\"https:\/\/www.uvm.edu\/it\/kb\/article\/proofpoint\">Proofpoint<\/a> is already tagging some messages as <em>Low Priority<\/em>, but Exchange is not configured to automatically filter based upon the tag, like it does for spam. To take advantage of it, you&#8217;ll need to set up Inbox Rules to filter these messages to a &#8220;lowpriority&#8221; folder.<\/p>\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Setting an inbox rule in Outlook Online<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<ol>\n<li>Log in to <a href=\"http:\/\/outlook.cloud.microsoft\" target=\"_blank\" rel=\"noopener noreferrer lightbox-0\">Outlook Online<\/a> and switch to the <strong>Mail<\/strong> view. Make sure the folders pane is open to the left of the message list; if it\u2019s not, toggle it with the \u2261 button.<a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2023\/04\/exo-folders-pane.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-24897\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2023\/04\/exo-folders-pane.png\" alt=\"Diagram indicating how to toggle-open the folders pane in EXO\" width=\"263\" height=\"227\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/04\/exo-folders-pane.png 263w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/04\/exo-folders-pane-50x43.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/04\/exo-folders-pane-60x52.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/04\/exo-folders-pane-100x86.png 100w\" sizes=\"auto, (max-width: 263px) 100vw, 263px\" \/><\/a><\/li>\n<li>Expand the <strong>Folders<\/strong> group in the folders pane, and at the bottom of the group click the <strong>Create new folder<\/strong> button.<a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-new-folder.png\" rel=\"lightbox-1\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-24898\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-new-folder.png\" alt=\"Diagram indicating the &quot;Create new folder&quot; button for a folder group in EXO\" width=\"205\" height=\"340\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-new-folder.png 205w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-new-folder-181x300.png 181w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-new-folder-30x50.png 30w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-new-folder-36x60.png 36w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-new-folder-60x100.png 60w\" sizes=\"auto, (max-width: 205px) 100vw, 205px\" \/><\/a><\/li>\n<li>You&#8217;ll get a textbox at the bottom of your list of folders. Give the folder a name, &#8220;<strong>lowpriority<\/strong>&#8220;, and hit enter or the <strong>Save<\/strong> button to create the folder.<a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-new-folder-name.png\" rel=\"lightbox-2\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-24899\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-new-folder-name.png\" alt=\"Screenshot of naming a new mail folder &quot;lowpriority&quot; in EXO\" width=\"149\" height=\"48\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-new-folder-name.png 149w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-new-folder-name-50x16.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-new-folder-name-60x19.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-new-folder-name-100x32.png 100w\" sizes=\"auto, (max-width: 149px) 100vw, 149px\" \/><\/a><\/li>\n<li>Go to <a href=\"https:\/\/outlook.cloud.microsoft\/mail\/options\/mail\/rules\">https:\/\/outlook.cloud.microsoft\/mail\/options\/mail\/rules<\/a> to open the <strong>Rules<\/strong> options for Exchange Online&#8217;s mail.<\/li>\n<li>Click the <strong>Add new rule<\/strong> button to add a new rule.<a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-new-rule.png\" rel=\"lightbox-3\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-24902\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-new-rule.png\" alt=\"Diagram indicating how to start adding a new rule for mail in EXO\" width=\"917\" height=\"221\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-new-rule.png 917w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-new-rule-300x72.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-new-rule-768x185.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-new-rule-50x12.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-new-rule-60x14.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-new-rule-100x24.png 100w\" sizes=\"auto, (max-width: 917px) 100vw, 917px\" \/><\/a><\/li>\n<li>Name the inbox rule appropriately. For example, <strong>low priority mail to lowpriority folder<\/strong>.<a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-new-rule-name.png\" rel=\"lightbox-4\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-24903\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-new-rule-name.png\" alt=\"Diagram indicating where to enter the name for a new mail rule in EXO\" width=\"497\" height=\"543\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-new-rule-name.png 497w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-new-rule-name-275x300.png 275w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-new-rule-name-46x50.png 46w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-new-rule-name-55x60.png 55w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-new-rule-name-92x100.png 92w\" sizes=\"auto, (max-width: 497px) 100vw, 497px\" \/><\/a><\/li>\n<li>Under <strong>Add a condition<\/strong>, click the <strong>Select a condition<\/strong> drop-down box and select <strong>Message header includes<\/strong>.<a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-new-rule-header.png\" rel=\"lightbox-5\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-24918\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-new-rule-header.png\" alt=\"Diagram indicating how to add a header condition to a mail rule in EXO\" width=\"628\" height=\"337\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-new-rule-header.png 628w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-new-rule-header-300x161.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-new-rule-header-50x27.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-new-rule-header-60x32.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-new-rule-header-100x54.png 100w\" sizes=\"auto, (max-width: 628px) 100vw, 628px\" \/><\/a><\/li>\n<li>In the new <strong>Enter words to look for<\/strong> box, enter the following:\n<pre>X-Proofpoint-Tag: lowpriority<\/pre>\n<p><div class=\"hts-messages hts-messages--alert  hts-messages--withtitle hts-messages--withicon \"   >\n    \t\t\t<span class=\"hts-messages__title\">Copy and Paste Heavily Recommended<\/span>    \t\t\t    \t\t\t\t<\/p>\n<p>\n    \t\t\t\t\tThis must be entered exactly as written for the rule to be effective.     \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages --><br \/>\n    \t\t<a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-new-rule-header-lowpriority.png\" rel=\"lightbox-6\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-24921\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-new-rule-header-lowpriority.png\" alt=\"Screenshot of &quot;X-Proofpoint-Tag: lowpriority&quot; entered as the header keyword in an EXO mail rule\" width=\"606\" height=\"111\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-new-rule-header-lowpriority.png 606w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-new-rule-header-lowpriority-300x55.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-new-rule-header-lowpriority-50x9.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-new-rule-header-lowpriority-60x11.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-new-rule-header-lowpriority-100x18.png 100w\" sizes=\"auto, (max-width: 606px) 100vw, 606px\" \/><\/a><\/li>\n<li>Under <strong>Add an action<\/strong>, click the <strong>Select an action<\/strong> drop-down box and select <strong>Move to<\/strong>.<a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-new-rule-move.png\" rel=\"lightbox-7\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-24922\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-new-rule-move.png\" alt=\"Diagram indicating how to choose &quot;Move to&quot; as an action for a mail rule in EXO\" width=\"625\" height=\"280\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-new-rule-move.png 625w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-new-rule-move-300x134.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-new-rule-move-50x22.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-new-rule-move-60x27.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-new-rule-move-100x45.png 100w\" sizes=\"auto, (max-width: 625px) 100vw, 625px\" \/><\/a><\/li>\n<li>Click the resulting <strong>Search for a folder<\/strong> box and choose <strong>Move to a different folder<\/strong>, then scroll in the expanded drop-down list and choose the <strong>lowpriority<\/strong> folder.<a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-new-rule-move-different.png\" rel=\"lightbox-8\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-24923\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-new-rule-move-different.png\" alt=\"Diagram indicating how to choose a folder other than the Inbox, Deleted Items, or Archive for a mail rule in EXO\" width=\"592\" height=\"277\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-new-rule-move-different.png 592w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-new-rule-move-different-300x140.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-new-rule-move-different-50x23.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-new-rule-move-different-60x28.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-new-rule-move-different-100x47.png 100w\" sizes=\"auto, (max-width: 592px) 100vw, 592px\" \/><\/a><\/li>\n<li>Click the <strong>Save<\/strong> button to save the rule.<a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-new-rule-save.png\" rel=\"lightbox-9\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-24924\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-new-rule-save.png\" alt=\"Diagram indicating the save button for the &quot;lowpriority&quot; rule.\" width=\"629\" height=\"651\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-new-rule-save.png 629w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-new-rule-save-290x300.png 290w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-new-rule-save-48x50.png 48w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-new-rule-save-58x60.png 58w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-new-rule-save-97x100.png 97w\" sizes=\"auto, (max-width: 629px) 100vw, 629px\" \/><\/a><\/li>\n<li>The list of mail rules at <a href=\"https:\/\/outlook.cloud.microsoft\/mail\/options\/mail\/rules\">https:\/\/outlook.cloud.microsoft\/mail\/options\/mail\/rules<\/a> should be displayed again, this time including the newly-created rule at the top. If there were any mistakes in creating the rule, it can be modified or removed from here as well.<\/li>\n<\/ol>\n<p>Please remember to check back later to see if any messages have been routed to your <strong>lowpriority<\/strong> mail folder.<\/p>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Setting an inbox rule in Other Mail Clients<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<div>\n<p>While mail clients are capable of handling inbox rules, <a href=\"http:\/\/outlook.cloud.microsoft\" target=\"_blank\" rel=\"noopener noreferrer\">Outlook Online<\/a> is the only method that is officially supported by UVM. Outlook Online inbox rules will apply to all emails that match the rule, even when your device is off or disconnected from the Internet.<\/p>\n<p>This is a benefit as all devices and mail clients used to connect to your UVM email will have the same filtering applied &#8211; without the need to configure rules manually on each device.<\/p>\n<\/div>\n<p>Please see the instructions above to set an inbox rule in Outlook Online.<\/p>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Making exceptions to the rule in Outlook Online<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p>Perhaps you still want certain vendors&#8217; bulk emails to end up in your Inbox after all. It&#8217;s easy to add exceptions to the &#8220;low priority&#8221; rule.<\/p>\n<ol>\n<li>Go to <a href=\"https:\/\/outlook.cloud.microsoft\/mail\/options\/mail\/rules\">https:\/\/outlook.cloud.microsoft\/mail\/options\/mail\/rules<\/a> and click the pencil button next to your previously-created <strong>lowpriority<\/strong> rule.<a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-lowpriority-edit.png\" rel=\"lightbox-10\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-24927\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-lowpriority-edit.png\" alt=\"Diagram indicating the &quot;Edit&quot; button for a previously-created &quot;lowpriority&quot; mail rule in EXO\" width=\"1046\" height=\"336\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-lowpriority-edit.png 1046w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-lowpriority-edit-300x96.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-lowpriority-edit-1024x329.png 1024w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-lowpriority-edit-768x247.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-lowpriority-edit-50x16.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-lowpriority-edit-60x19.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-lowpriority-edit-100x32.png 100w\" sizes=\"auto, (max-width: 1046px) 100vw, 1046px\" \/><\/a><\/li>\n<li>Click the <strong>Add an exception<\/strong> button underneath the <strong>Add an action<\/strong> section.<a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-lowpriority-exception.png\" rel=\"lightbox-11\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-24928\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-lowpriority-exception.png\" alt=\"Diagram indicating the &quot;Add an exception&quot; button for a mail rule in EXO\" width=\"626\" height=\"652\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-lowpriority-exception.png 626w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-lowpriority-exception-288x300.png 288w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-lowpriority-exception-48x50.png 48w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-lowpriority-exception-58x60.png 58w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-lowpriority-exception-96x100.png 96w\" sizes=\"auto, (max-width: 626px) 100vw, 626px\" \/><\/a><\/li>\n<li>Click the <strong>Select an exception<\/strong> drop-down button to choose how Outlook will decide what emails to <em>not<\/em> move to the lowpriority folder. For example, if you would like all your messages from &#8220;example.com&#8221; to still end up in your inbox:\n<ol>\n<li>Click <strong>Sender address includes<\/strong>.<a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-lowpriority-exception-sender.png\" rel=\"lightbox-12\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-24929\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-lowpriority-exception-sender.png\" alt=\"Diagram indicating how to add an exception to a mail rule based on the sender's address in EXO\" width=\"554\" height=\"144\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-lowpriority-exception-sender.png 554w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-lowpriority-exception-sender-300x78.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-lowpriority-exception-sender-50x13.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-lowpriority-exception-sender-60x16.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-lowpriority-exception-sender-100x26.png 100w\" sizes=\"auto, (max-width: 554px) 100vw, 554px\" \/><\/a><\/li>\n<li>Enter the partial address to exclude (&#8220;example.com&#8221;) in the <strong>Enter all or part of an address<\/strong> text box, then hit the Enter key. You can repeat this step as many times as you like, to exclude multiple addresses.<a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-lowpriority-exception-sender-example.png\" rel=\"lightbox-13\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-24930\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-lowpriority-exception-sender-example.png\" alt=\"Screenshot of &quot;example.com&quot; entered into the criteria for a &quot;Sender address includes&quot; exception for a mail rule in EXO\" width=\"590\" height=\"136\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-lowpriority-exception-sender-example.png 590w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-lowpriority-exception-sender-example-300x69.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-lowpriority-exception-sender-example-50x12.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-lowpriority-exception-sender-example-60x14.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-lowpriority-exception-sender-example-100x23.png 100w\" sizes=\"auto, (max-width: 590px) 100vw, 590px\" \/><\/a><\/li>\n<\/ol>\n<\/li>\n<li>Repeat step 3 for however many exceptions you&#8217;d like to add, and when done click the <strong>Save<\/strong> button to add the exception(s) to the lowpriority rule.<a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-lowpriority-exception-save.png\" rel=\"lightbox-14\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-24931\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-lowpriority-exception-save.png\" alt=\"Diagram indicating the &quot;Save&quot; button after adding exceptions to a mail rule in EXO\" width=\"628\" height=\"347\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-lowpriority-exception-save.png 628w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-lowpriority-exception-save-300x166.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-lowpriority-exception-save-50x28.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-lowpriority-exception-save-60x33.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2023\/04\/exo-mail-lowpriority-exception-save-100x55.png 100w\" sizes=\"auto, (max-width: 628px) 100vw, 628px\" \/><\/a><\/li>\n<li>Watch incoming mail for several days to make sure that example.com email is ending up in your Inbox and not your lowpriority folder. If this is not the case, the rule can be edited again, the and incorrect exceptions modified or removed.<\/li>\n<\/ol>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n","protected":false},"excerpt":{"rendered":"<p>UVM&#8217;s email spam filter, Proofpoint Protection Server, identifies several different classes of mail. In addition to tagging mail as Spam or Junk E-Mail, which few people choose to read, there is another class of email it tags, called Low Priority mail. Creating an Inbox Rule for Low Priority Mail Proofpoint&#8230;<\/p>\n","protected":false},"author":108,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"ht-kb-category":[271],"ht-kb-tag":[387,386,556,445],"class_list":["post-16854","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-email-and-calendar","ht_kb_tag-email","ht_kb_tag-exchange","ht_kb_tag-exchange-online","ht_kb_tag-filter"],"_links":{"self":[{"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb\/16854","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/users\/108"}],"replies":[{"embeddable":true,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/comments?post=16854"}],"version-history":[{"count":38,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb\/16854\/revisions"}],"predecessor-version":[{"id":29948,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb\/16854\/revisions\/29948"}],"wp:attachment":[{"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/media?parent=16854"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb-category?post=16854"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb-tag?post=16854"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}