

{"id":15715,"date":"2020-03-25T21:05:18","date_gmt":"2020-03-26T01:05:18","guid":{"rendered":"https:\/\/www.uvm.edu\/it\/dev\/kb\/?post_type=ht_kb&#038;p=15715"},"modified":"2024-12-16T10:10:58","modified_gmt":"2024-12-16T15:10:58","slug":"admitted-student-visit","status":"publish","type":"ht_kb","link":"https:\/\/www.uvm.edu\/it\/dev\/kb\/article\/admitted-student-visit\/","title":{"rendered":"Attending your Online Admitted Student Visit"},"content":{"rendered":"<p>While it&#8217;s recommended to attend your Online ASV sessions using a laptop or desktop computer, you&#8217;ll find instructions below for joining with a smartphone or other mobile device as well.<\/p>\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Joining on a Laptop or Desktop Computer<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p>You will not need to install or sign into Microsoft Teams to attend your Online ASV session &#8211; these instructions\u00a0 you joining anonymously using an internet browser. However, you will need a <a href=\"https:\/\/support.office.com\/en-us\/article\/use-teams-on-the-web-33f84aa9-2e8b-47ac-8676-02033454e385\">supported internet browser<\/a>, such as <a href=\"https:\/\/www.google.com\/chrome\/browser\/\">Google Chrome<\/a> or <a href=\"https:\/\/www.mozilla.org\/firefox\/download\/thanks\/\">Mozilla Firefox<\/a>, and a working computer (Google Chromebooks are not recommended).<\/p>\n<ol>\n<li>Copy the link of the session you are ready to join into your chosen web browser (<a href=\"https:\/\/support.office.com\/en-us\/article\/use-teams-on-the-web-33f84aa9-2e8b-47ac-8676-02033454e385\">see supported browsers here<\/a>).<\/li>\n<li>If prompted to\u00a0<em>Open Microsoft<\/em> <em>Teams?<\/em>, click <strong>Cancel<\/strong>. Then, click <strong>Watch on the Web Instead<\/strong>.<br \/>\n<a href=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2020\/03\/AnonymousFirstLink-1.png\" rel=\"lightbox-0\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-15677 size-full\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2020\/03\/AnonymousFirstLink-1.png\" alt=\"Cancel and Watch on the web buttons\" width=\"492\" height=\"551\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/AnonymousFirstLink-1.png 492w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/AnonymousFirstLink-1-268x300.png 268w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/AnonymousFirstLink-1-45x50.png 45w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/AnonymousFirstLink-1-54x60.png 54w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/AnonymousFirstLink-1-89x100.png 89w\" sizes=\"auto, (max-width: 492px) 100vw, 492px\" \/><\/a><\/li>\n<li id=\"join-anonymously\">Select <strong>Join Anonymously<\/strong>.<br \/>\n<a href=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2020\/03\/JoinAnonymously.png\" rel=\"lightbox-1\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-15678 size-full\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2020\/03\/JoinAnonymously.png\" alt=\"Join anonymously button\" width=\"386\" height=\"388\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/JoinAnonymously.png 386w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/JoinAnonymously-298x300.png 298w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/JoinAnonymously-150x150.png 150w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/JoinAnonymously-50x50.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/JoinAnonymously-60x60.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/JoinAnonymously-100x100.png 100w\" sizes=\"auto, (max-width: 386px) 100vw, 386px\" \/><\/a><\/li>\n<li>You should now have joined the live event!<br \/>\n<a href=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2020\/03\/MainEventScreen.png\" rel=\"lightbox-2\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-15679 size-full\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2020\/03\/MainEventScreen.png\" alt=\"The Live event hasn't started message\" width=\"548\" height=\"240\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/MainEventScreen.png 548w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/MainEventScreen-300x131.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/MainEventScreen-50x22.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/MainEventScreen-60x26.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/MainEventScreen-100x44.png 100w\" sizes=\"auto, (max-width: 548px) 100vw, 548px\" \/><\/a><\/li>\n<\/ol>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Joining on a Mobile Device<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p>To attend your Online ASV using a mobile device such as a smartphone or tablet, you need to install Microsoft Teams, as the <a href=\"https:\/\/support.office.com\/en-us\/article\/use-teams-on-the-web-33f84aa9-2e8b-47ac-8676-02033454e385#ID0EAABAAA=Mobile\">Teams web app is not available for mobile devices<\/a>.<\/p>\n<ol>\n<li>Install the <em>free<\/em> Microsoft Teams App.\n<ol>\n<li><a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.microsoft.teams&amp;hl=en_US\">Play Store link for Android devices<\/a><\/li>\n<li><a href=\"https:\/\/apps.apple.com\/us\/app\/microsoft-teams\/id1113153706\">App Store link for iOS Devices<\/a><\/li>\n<\/ol>\n<\/li>\n<li>Copy the link of the session you are ready to join into your mobile browser, then tap <strong>Open it<\/strong> under the option marked\u00a0<em>Already have the app.<\/em><em><br \/>\n<a href=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2020\/03\/Mobile_BrowserLink.png\" rel=\"lightbox-3\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-15729\" src=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2020\/03\/Mobile_BrowserLink.png\" alt=\"Open it button\" width=\"389\" height=\"548\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/Mobile_BrowserLink.png 1140w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/Mobile_BrowserLink-213x300.png 213w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/Mobile_BrowserLink-727x1024.png 727w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/Mobile_BrowserLink-768x1081.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/Mobile_BrowserLink-36x50.png 36w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/Mobile_BrowserLink-1091x1536.png 1091w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/Mobile_BrowserLink-43x60.png 43w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/Mobile_BrowserLink-71x100.png 71w\" sizes=\"auto, (max-width: 389px) 100vw, 389px\" \/><\/a><\/em><\/li>\n<li id=\"mobile-join\">Tap <strong>Join as a guest<br \/>\n<a href=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2020\/03\/Mobile_JoinasGuest.png\" rel=\"lightbox-4\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-15730\" src=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2020\/03\/Mobile_JoinasGuest.png\" alt=\"Join as a guest button\" width=\"385\" height=\"428\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/Mobile_JoinasGuest.png 1440w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/Mobile_JoinasGuest-270x300.png 270w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/Mobile_JoinasGuest-922x1024.png 922w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/Mobile_JoinasGuest-768x853.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/Mobile_JoinasGuest-45x50.png 45w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/Mobile_JoinasGuest-1382x1536.png 1382w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/Mobile_JoinasGuest-54x60.png 54w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/Mobile_JoinasGuest-90x100.png 90w\" sizes=\"auto, (max-width: 385px) 100vw, 385px\" \/><\/a><\/strong><\/li>\n<li>Enter your name, then tap <strong>Join as a guest<br \/>\n<a href=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2020\/03\/Mobile_EnterName.png\" rel=\"lightbox-5\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-15734 size-full\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2020\/03\/Mobile_EnterName.png\" alt=\"Join as a guest button\" width=\"1116\" height=\"880\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/Mobile_EnterName.png 1116w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/Mobile_EnterName-300x237.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/Mobile_EnterName-1024x807.png 1024w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/Mobile_EnterName-768x606.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/Mobile_EnterName-50x39.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/Mobile_EnterName-60x47.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/Mobile_EnterName-100x79.png 100w\" sizes=\"auto, (max-width: 1116px) 100vw, 1116px\" \/><\/a><\/strong><\/li>\n<li>You should now have joined the live event!<br \/>\n<a href=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2020\/03\/Mobile_EventScreen.png\" rel=\"lightbox-6\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-15789\" src=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2020\/03\/Mobile_EventScreen.png\" alt=\"Leave button\" width=\"459\" height=\"429\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/Mobile_EventScreen.png 1226w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/Mobile_EventScreen-300x281.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/Mobile_EventScreen-1024x958.png 1024w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/Mobile_EventScreen-768x719.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/Mobile_EventScreen-50x47.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/Mobile_EventScreen-60x56.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/Mobile_EventScreen-100x94.png 100w\" sizes=\"auto, (max-width: 459px) 100vw, 459px\" \/><\/a><\/li>\n<\/ol>\n<p><div class=\"hts-messages hts-messages--alert  hts-messages--withtitle hts-messages--withicon \"   >\n    \t\t\t<span class=\"hts-messages__title\">Having issues joining your Online ASV session?<\/span>    \t\t\t    \t\t\t\t<\/p>\n<p>\n    \t\t\t\t\tIf the event hasn&#8217;t started yet, you may be unable to join. Please try again at the event&#8217;s scheduled start time.     \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/p>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n<h2>Questions and Answers<\/h2>\n<p>All Online ASV sessions include a Q&amp;A section, where you can ask the session moderators questions or view featured questions by other attendees. Access the Live Event Q&amp;A section by clicking the button from the right sidebar.<br \/>\n<a href=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2020\/03\/QA-ViewSection.png\" rel=\"lightbox-7\"><br \/>\n<\/a><a href=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2020\/03\/QA-ViewSection.png\" rel=\"lightbox-7\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-15749 size-full\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2020\/03\/QA-ViewSection.png\" alt=\"Live Chat icon\" width=\"315\" height=\"131\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/QA-ViewSection.png 315w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/QA-ViewSection-300x125.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/QA-ViewSection-50x21.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/QA-ViewSection-60x25.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/QA-ViewSection-100x42.png 100w\" sizes=\"auto, (max-width: 315px) 100vw, 315px\" \/><\/a>    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Featured Questions<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p>Event moderators might choose to feature attendee-submitted questions, especially when the questions are relevant to or asked by other attendees.<\/p>\n<ol>\n<li>To view featured questions, expand the Live Events Q&amp;A section from the right sidebar, then click <strong>Featured<\/strong>.<br \/>\n<a href=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2020\/03\/QA-YesFeatured.png\" rel=\"lightbox-9\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-15688 size-full\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2020\/03\/QA-YesFeatured.png\" alt=\"Featured tab\" width=\"317\" height=\"309\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/QA-YesFeatured.png 317w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/QA-YesFeatured-300x292.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/QA-YesFeatured-50x50.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/QA-YesFeatured-60x58.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/QA-YesFeatured-100x97.png 100w\" sizes=\"auto, (max-width: 317px) 100vw, 317px\" \/><\/a><\/li>\n<\/ol>\n<div class=\"hts-messages hts-messages--info  hts-messages--withtitle hts-messages--withicon \"   >\n    \t\t\t<span class=\"hts-messages__title\">Have a Question?<\/span>    \t\t\t    \t\t\t\t<\/p>\n<p>\n    \t\t\t\t\tChances are that another person has that question as well. Consider looking through Featured questions first before asking a question yourself.\u00a0    \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages --><\/p>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t<\/p>\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Asking a Question<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p>Questions you ask will not be visible to other attendees until a moderator approves them.<\/p>\n<ol>\n<li>Expand the\u00a0<strong>Live event Q&amp;A<\/strong> section from the right sidebar, then click <strong>My questions<\/strong>.<br \/>\n<a href=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2020\/03\/QA-NoMyQuestions.png\" rel=\"lightbox-10\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-15753 size-full\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2020\/03\/QA-NoMyQuestions.png\" alt=\"My questions tab\" width=\"301\" height=\"193\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/QA-NoMyQuestions.png 301w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/QA-NoMyQuestions-50x32.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/QA-NoMyQuestions-60x38.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/QA-NoMyQuestions-100x64.png 100w\" sizes=\"auto, (max-width: 301px) 100vw, 301px\" \/><\/a><\/li>\n<li>Enter your question in the question field (1), then click the submit your question by clicking the send icon (2). Anonymous users may wish to enter their name into the name field (3). Conversely, if you are not signed in anomalously, you can still submit a question anonymously by clicking the <em>Post as anonymous <\/em>checkbox (4).<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-15682 size-full\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2020\/03\/QA-CreateQuestion.png\" alt=\"Send button\" width=\"329\" height=\"229\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/QA-CreateQuestion.png 329w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/QA-CreateQuestion-300x209.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/QA-CreateQuestion-50x35.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/QA-CreateQuestion-60x42.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/QA-CreateQuestion-100x70.png 100w\" sizes=\"auto, (max-width: 329px) 100vw, 329px\" \/><\/li>\n<li>You question will now appear in the\u00a0<strong>My questions<\/strong> section. Questions marked as\u00a0<em>Private<\/em> are only visible to you and event moderators.<br \/>\n<a href=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2020\/03\/QA-YesMyQuestions.png\" rel=\"lightbox-11\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-15687 size-full\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2020\/03\/QA-YesMyQuestions.png\" alt=\"Private question indicator\" width=\"314\" height=\"391\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/QA-YesMyQuestions.png 314w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/QA-YesMyQuestions-241x300.png 241w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/QA-YesMyQuestions-40x50.png 40w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/QA-YesMyQuestions-48x60.png 48w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/QA-YesMyQuestions-80x100.png 80w\" sizes=\"auto, (max-width: 314px) 100vw, 314px\" \/><\/a><\/li>\n<\/ol>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n<h2>Troubleshooting and FAQ<\/h2>\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Where do I find the links to my Online ASV sessions?<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p>You can find links to your Online ASV sessions on the Admitted Student Virtual Visit Schedule: <a href=\"https:\/\/go.uvm.edu\/asvschedule\">go.uvm.edu\/asvschedule<\/a>.<\/p>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Do I need a webcam or microphone to join my Online ASV?<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p>No &#8211; the only people who require a webcam or microphone are the event presenters.<\/p>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Laptop\/Desktop: Why am I being asked to sign into Microsoft?<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p>If you clicked <strong>Sign in <\/strong>instead of\u00a0<strong>Join anonymously\u00a0<\/strong>in the 3rd step for <a href=\"#joining-on-a-laptop-or-desktop-computer\">joining you Online ASV<\/a>, you may be prompted with a Microsoft Sign-in box. You can safely click your browser&#8217;s back button (<i class=\"fa fa-arrow-circle-left \" ><\/i>), and then continue through <a href=\"#joining-on-a-laptop-or-desktop-computer\">the instructions<\/a>.<\/p>\n<p><a href=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2020\/03\/DontSignIn-1.png\" rel=\"lightbox-12\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-15803 size-full\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2020\/03\/DontSignIn-1.png\" alt=\"X over email field\" width=\"531\" height=\"443\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/DontSignIn-1.png 531w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/DontSignIn-1-300x250.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/DontSignIn-1-50x42.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/DontSignIn-1-60x50.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/DontSignIn-1-100x83.png 100w\" sizes=\"auto, (max-width: 531px) 100vw, 531px\" \/><\/a><\/p>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Mobile Devices: Why am I being asked to sign into Microsoft Teams?<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p>After you download the Microsoft Teams app, you may be prompted to sign in. While you do require the Teams app to join your Online ASV sessions on a mobile device, you should not sign in.\u00a0Please close the app, then follow the steps above for <a href=\"#joining-on-a-mobile-device\">Joining your Online ASV on a mobile device<\/a>.<br \/>\n<a href=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2020\/03\/Mobile_BadSignin-e1585250783547.png\" rel=\"lightbox-13\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-15806\" src=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2020\/03\/Mobile_BadSignin-e1585250783547.png\" alt=\"X over buttons\" width=\"241\" height=\"348\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/Mobile_BadSignin-e1585250783547.png 1338w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/Mobile_BadSignin-e1585250783547-208x300.png 208w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/Mobile_BadSignin-e1585250783547-710x1024.png 710w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/Mobile_BadSignin-e1585250783547-768x1108.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/Mobile_BadSignin-e1585250783547-35x50.png 35w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/Mobile_BadSignin-e1585250783547-1064x1536.png 1064w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/Mobile_BadSignin-e1585250783547-42x60.png 42w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/Mobile_BadSignin-e1585250783547-69x100.png 69w\" sizes=\"auto, (max-width: 241px) 100vw, 241px\" \/><\/a><\/p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>I'm stuck in a login loop.<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p><div class=\"hts-messages hts-messages--alert  hts-messages--withtitle hts-messages--withicon \"   >\n    \t\t\t<span class=\"hts-messages__title\">You do not need to sign into Microsoft Teams to attending your Online ASV sessions. <\/span>\n    \t\t<\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/p>\n<p>Some people have reported a login loop after attempting to join a meeting on their laptop or desktop computer. Typically, this error is caused when a user logs into their personal Microsoft account when prompted, but that personal account does not have access to Microsoft Teams.<\/p>\n<p>Because you will be joining these Please <a href=\"https:\/\/go.uvm.edu\/clearcache\">clear your cache and cookies using these instructions<\/a>, then try <a href=\"#joining-on-a-laptop-or-desktop-computer\">joining your session again<\/a>.<\/p>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Why can't I log in?<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p>You do not need to log in with a personal Microsoft account or your UVM account to join your Online ASV session. Please follow the <a href=\"https:\/\/www.uvm.edu\/it\/kb\/article\/admitted-student-visit\/\">instructions at the start of this article.<\/a><br \/>\n<a href=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2020\/03\/DontSignIn-1.png\" rel=\"lightbox-12\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-15803 size-full\" src=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2020\/03\/DontSignIn-1.png\" alt=\"X over Email field\" width=\"531\" height=\"443\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/DontSignIn-1.png 531w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/DontSignIn-1-300x250.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/DontSignIn-1-50x42.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/DontSignIn-1-60x50.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2020\/03\/DontSignIn-1-100x83.png 100w\" sizes=\"auto, (max-width: 531px) 100vw, 531px\" \/><\/a><\/p>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>How do I enable captions and subtitles?<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p><a href=\"https:\/\/www.uvm.edu\/it\/kb\/article\/live-event-captioning\/\">Please see our dedicated guide for instructions on enabling captions and subtitles for Teams Live Events<\/a>.<\/p>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n","protected":false},"excerpt":{"rendered":"<p>While it&#8217;s recommended to attend your Online ASV sessions using a laptop or desktop computer, you&#8217;ll find instructions below for joining with a smartphone or other mobile device as well. Questions and Answers All Online ASV sessions include a Q&amp;A section, where you can ask the session moderators questions or&#8230;<\/p>\n","protected":false},"author":119,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"ht-kb-category":[460,273,272,276],"ht-kb-tag":[],"class_list":["post-15715","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-teams","ht_kb_category-smart-phones-and-tablets","ht_kb_category-software-and-licensing","ht_kb_category-uvm-web-services"],"_links":{"self":[{"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb\/15715","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/users\/119"}],"replies":[{"embeddable":true,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/comments?post=15715"}],"version-history":[{"count":27,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb\/15715\/revisions"}],"predecessor-version":[{"id":30528,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb\/15715\/revisions\/30528"}],"wp:attachment":[{"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/media?parent=15715"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb-category?post=15715"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb-tag?post=15715"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}