{"id":13808,"date":"2019-10-15T08:00:22","date_gmt":"2019-10-15T12:00:22","guid":{"rendered":"https:\/\/www.uvm.edu\/it\/dev\/kb\/?post_type=ht_kb&#038;p=13808"},"modified":"2025-03-03T14:46:16","modified_gmt":"2025-03-03T19:46:16","slug":"catcard-apple-wallet","status":"publish","type":"ht_kb","link":"https:\/\/www.uvm.edu\/it\/dev\/kb\/article\/catcard-apple-wallet\/","title":{"rendered":"Adding your CATcard to Apple Wallet on iPhone or Apple Watch"},"content":{"rendered":"<p><a href=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2019\/10\/uvm-apple-wallet.png\" rel=\"lightbox-0\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-13809 alignleft\" src=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2019\/10\/uvm-apple-wallet-815x1024.png\" alt=\"\" width=\"258\" height=\"324\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/uvm-apple-wallet-815x1024.png 815w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/uvm-apple-wallet-239x300.png 239w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/uvm-apple-wallet-768x965.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/uvm-apple-wallet-40x50.png 40w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/uvm-apple-wallet-48x60.png 48w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/uvm-apple-wallet-80x100.png 80w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/uvm-apple-wallet.png 915w\" sizes=\"auto, (max-width: 258px) 100vw, 258px\" \/><\/a>At the University of Vermont, your CATcard can be added to Apple Wallet on your iPhone and Apple Watch.<\/p>\n<p>With this feature, students, faculty, and staff can use an iPhone anywhere a CATcard is accepted on and off-campus to access buildings, attend campus events, and make payments.<\/p>\n<p>Simply tap your iPhone or Apple Watch at the same reader where you would use your physical CATcard. You don\u2019t have to wake the device or open an app. The CATcard office has positioned a sticker on the readers to give you a target.<br \/>\n<a href=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2019\/10\/catcard-use-here-2.png\" rel=\"lightbox-1\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-13951 alignleft\" src=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2019\/10\/catcard-use-here-2.png\" alt=\"\" width=\"80\" height=\"40\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/catcard-use-here-2.png 224w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/catcard-use-here-2-50x25.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/catcard-use-here-2-60x30.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/catcard-use-here-2-100x50.png 100w\" sizes=\"auto, (max-width: 80px) 100vw, 80px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n    \t\t<div class=\"hts-messages hts-messages--info  hts-messages--withtitle hts-messages--withicon \"   >\r\n    \t\t\t<span class=\"hts-messages__title\">Do you have an Android phone?<\/span>    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\t<a href=\"https:\/\/www.uvm.edu\/it\/kb\/article\/android-adding-catcard\/\">You can also add your CATcard to Android&#8217;s GPay!<\/a>    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t\n<h2>Adding your CATcard to Apple Wallet<\/h2>\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>iPhone<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<div class=\"hts-messages hts-messages--info  hts-messages--withtitle hts-messages--withicon apple-ul\"   >\n    \t\t\t<span class=\"hts-messages__title\">Requirements<\/span>    \t\t\t    \t\t\t\t<\/p>\n<ul>\n<li>iPhone 6s, 6s Plus, SE or newer<\/li>\n<li><a href=\"https:\/\/support.apple.com\/en-us\/HT204204\" target=\"_blank\" rel=\"noopener noreferrer\">iOS 13<\/a> (and watchOS 6 if using an Apple Watch)<\/li>\n<li>Apple ID signed into iCloud<\/li>\n<li><a href=\"https:\/\/www.uvm.edu\/catcard\/webcard-center\">Profile picture<\/a> on file with the CATcard Office.<\/li>\n<li>You must be enrolled in <a href=\"https:\/\/www.uvm.edu\/it\/kb\/article\/duo-multi-factor-authentication\" target=\"_blank\" rel=\"noopener noreferrer\">Duo Multifactor Authentication<\/a><\/li>\n<li>Active and valid UVM CATcard<\/li>\n<\/ul>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages --><\/p>\n<ol>\n<li>Open the <strong>App Store\u00a0<\/strong>on your iPhone.<br \/>\n<a href=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2019\/10\/app-store.png\" rel=\"lightbox-2\"><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-13959 alignnone\" src=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2019\/10\/app-store.png\" alt=\"\" width=\"65\" height=\"78\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/app-store.png 222w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/app-store-42x50.png 42w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/app-store-50x60.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/app-store-83x100.png 83w\" sizes=\"auto, (max-width: 65px) 100vw, 65px\" \/><\/a><\/li>\n<li>Search for the <strong>GET Mobile<\/strong> app. Then tap &#8220;GET&#8221; to install the app. You may receive a prompt to enter your Apple ID credentials or to verify the install with Face ID or Touch ID.<br \/>\n<a href=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2019\/10\/GET-mobile-install.png\" rel=\"lightbox-3\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-13960\" src=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2019\/10\/GET-mobile-install-1024x248.png\" alt=\"\" width=\"442\" height=\"107\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/GET-mobile-install-1024x248.png 1024w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/GET-mobile-install-300x73.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/GET-mobile-install-768x186.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/GET-mobile-install-50x12.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/GET-mobile-install-60x15.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/GET-mobile-install-100x24.png 100w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/GET-mobile-install.png 1066w\" sizes=\"auto, (max-width: 442px) 100vw, 442px\" \/><\/a><\/li>\n<li>Open the GET Mobile app.<br \/>\n<a href=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2019\/10\/get-mobile-app-icon.png\" rel=\"lightbox-4\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-13961\" src=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2019\/10\/get-mobile-app-icon.png\" alt=\"\" width=\"81\" height=\"78\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/get-mobile-app-icon.png 201w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/get-mobile-app-icon-50x48.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/get-mobile-app-icon-60x58.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/get-mobile-app-icon-100x96.png 100w\" sizes=\"auto, (max-width: 81px) 100vw, 81px\" \/><\/a><\/li>\n<li>Scroll down to &#8220;<strong>University of Vermont &#8211; CATcard Service Center<\/strong>&#8220;, then tap &#8220;<strong>Continue<\/strong>&#8220;.<br \/>\n<a href=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2019\/10\/select-your-school.png\" rel=\"lightbox-5\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-13963\" src=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2019\/10\/select-your-school-1024x905.png\" alt=\"\" width=\"404\" height=\"357\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/select-your-school-1024x905.png 1024w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/select-your-school-300x265.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/select-your-school-768x679.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/select-your-school-50x44.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/select-your-school-60x53.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/select-your-school-100x88.png 100w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/select-your-school.png 1123w\" sizes=\"auto, (max-width: 404px) 100vw, 404px\" \/><\/a><\/li>\n<li>Login with your UVM NetID and password.<br \/>\n<a href=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2019\/10\/IMG_1272.png\" rel=\"lightbox-6\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-13964\" src=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2019\/10\/IMG_1272.png\" alt=\"\" width=\"246\" height=\"256\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/IMG_1272.png 961w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/IMG_1272-288x300.png 288w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/IMG_1272-768x800.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/IMG_1272-48x50.png 48w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/IMG_1272-58x60.png 58w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/IMG_1272-96x100.png 96w\" sizes=\"auto, (max-width: 246px) 100vw, 246px\" \/><\/a><\/li>\n<li>If your device is enrolled in Duo mobile, you will be asked to confirm the login using one of your enrolled devices.\n<ul>\n<li>If you have not enrolled a device in Duo mobile, you will receive a prompt asking you to do so. More information on enrolling a device in Duo mobile can be found<a href=\"https:\/\/www.uvm.edu\/it\/kb\/article\/duo-multi-factor-authentication\" target=\"_blank\" rel=\"noopener noreferrer\"> here<\/a>.<\/li>\n<li><a href=\"#what-do-i-do-if-the-duo-screen-is-blank-when-i-try-to-sign-into-get-mobile\">If you see a blank Duo screen, follow these instructions<\/a>.<\/li>\n<\/ul>\n<\/li>\n<li>After logging in, you&#8217;ll receive a prompt to create a PIN.<br \/>\n<a href=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2019\/10\/create-pin.png\" rel=\"lightbox-7\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-13970\" src=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2019\/10\/create-pin-1024x1000.png\" alt=\"\" width=\"275\" height=\"269\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/create-pin-1024x1000.png 1024w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/create-pin-300x293.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/create-pin-768x750.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/create-pin-50x50.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/create-pin-60x60.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/create-pin-100x98.png 100w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/create-pin.png 1120w\" sizes=\"auto, (max-width: 275px) 100vw, 275px\" \/><\/a><\/li>\n<li>Choose whether or not you&#8217;d like to allow notifications from the GET Mobile app.<br \/>\n<a href=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2019\/10\/allow-notifications.png\" rel=\"lightbox-8\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-13971\" src=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2019\/10\/allow-notifications.png\" alt=\"\" width=\"206\" height=\"138\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/allow-notifications.png 830w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/allow-notifications-300x201.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/allow-notifications-768x514.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/allow-notifications-50x33.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/allow-notifications-60x40.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/allow-notifications-100x67.png 100w\" sizes=\"auto, (max-width: 206px) 100vw, 206px\" \/><\/a><\/li>\n<li>Tap the &#8220;<strong>Add to Apple Wallet<\/strong>&#8221; button. This will add your CATcard to the Wallet app on your iPhone.<br \/>\n<a href=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2019\/10\/add-to-apple-wallet.png\" rel=\"lightbox-9\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-13972\" src=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2019\/10\/add-to-apple-wallet-1024x709.png\" alt=\"\" width=\"364\" height=\"252\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/add-to-apple-wallet-1024x709.png 1024w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/add-to-apple-wallet-300x208.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/add-to-apple-wallet-768x531.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/add-to-apple-wallet-50x35.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/add-to-apple-wallet-60x42.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/add-to-apple-wallet-100x69.png 100w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/add-to-apple-wallet.png 1136w\" sizes=\"auto, (max-width: 364px) 100vw, 364px\" \/><\/a><\/li>\n<li>Confirm that you&#8217;d like to add your CATcard to Wallet by tapping &#8220;<strong>Next<\/strong>&#8220;.<br \/>\n<a href=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2019\/10\/confrim-adding-card-to-wallet.png\" rel=\"lightbox-10\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-13974\" src=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2019\/10\/confrim-adding-card-to-wallet-1024x646.png\" alt=\"\" width=\"291\" height=\"184\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/confrim-adding-card-to-wallet-1024x646.png 1024w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/confrim-adding-card-to-wallet-300x189.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/confrim-adding-card-to-wallet-768x485.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/confrim-adding-card-to-wallet-50x32.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/confrim-adding-card-to-wallet-60x38.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/confrim-adding-card-to-wallet-100x63.png 100w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/confrim-adding-card-to-wallet.png 1125w\" sizes=\"auto, (max-width: 291px) 100vw, 291px\" \/><\/a><\/li>\n<li><strong>Agree<\/strong> to the Terms and Conditions, then tap <strong>Done<\/strong> to complete the process.\n<ul>\n<li>It may take up to a minute or more for your card to add to Apple Wallet (depending on your network connection, etc)<\/li>\n<\/ul>\n<\/li>\n<li>Your CATcard will appear in your Wallet app. See the &#8220;<strong>Using your CATcard on campus<\/strong>&#8221; guide below for information on how to use your CATcard to access Reshalls, pay with meal points, and more.<br \/>\n<a href=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2019\/10\/cat-card-wallet.png\" rel=\"lightbox-11\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-13980\" src=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2019\/10\/cat-card-wallet-519x1024.png\" alt=\"\" width=\"184\" height=\"363\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/cat-card-wallet-519x1024.png 519w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/cat-card-wallet-152x300.png 152w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/cat-card-wallet-25x50.png 25w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/cat-card-wallet-30x60.png 30w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/cat-card-wallet-51x100.png 51w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/cat-card-wallet.png 570w\" sizes=\"auto, (max-width: 184px) 100vw, 184px\" \/><\/a><\/p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t<\/li>\n<\/ol>\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Apple Watch<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p><div class=\"hts-messages hts-messages--info  hts-messages--withtitle hts-messages--withicon \"   >\n    \t\t\t<span class=\"hts-messages__title\">Requirements<\/span>    \t\t\t    \t\t\t\t<\/p>\n<ul>\n<li>Apple Watch Series 3 or higher<\/li>\n<li>The latest version of\u00a0<a href=\"https:\/\/support.apple.com\/kb\/HT204641\">watchOS<\/a><\/li>\n<\/ul>\n<p>This guide assumes that you have already added your CATcard to the Wallet app using the\u00a0<strong>iPhone<\/strong> guide above.<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/p>\n<ol>\n<li>Open the <strong>GET Mobile<\/strong> app on your iPhone<br \/>\n<a href=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2019\/10\/get-mobile-app-icon.png\" rel=\"lightbox-4\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-13961\" src=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2019\/10\/get-mobile-app-icon.png\" alt=\"\" width=\"84\" height=\"81\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/get-mobile-app-icon.png 201w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/get-mobile-app-icon-50x48.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/get-mobile-app-icon-60x58.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/get-mobile-app-icon-100x96.png 100w\" sizes=\"auto, (max-width: 84px) 100vw, 84px\" \/><\/a><\/li>\n<li>Tap the &#8220;Add to Apple Watch&#8221; button.<br \/>\n<a href=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2019\/10\/uvm-apple-wallet-815x1024-1.png\" rel=\"lightbox-13\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-13997\" src=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2019\/10\/uvm-apple-wallet-815x1024-1.png\" alt=\"\" width=\"126\" height=\"230\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/uvm-apple-wallet-815x1024-1.png 293w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/uvm-apple-wallet-815x1024-1-165x300.png 165w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/uvm-apple-wallet-815x1024-1-27x50.png 27w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/uvm-apple-wallet-815x1024-1-33x60.png 33w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/uvm-apple-wallet-815x1024-1-55x100.png 55w\" sizes=\"auto, (max-width: 126px) 100vw, 126px\" \/><\/a><\/li>\n<\/ol>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n<h2>Using your CATcard in Apple Wallet<\/h2>\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Using your CATcard on campus<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p>You can use your CATcard card on your iPhone or Apple Watch wherever you use your physical CATcard. Access your Reshall, office building, or library, buy food at campus caf\u00e9s, and pay for books and supplies at campus stores.<\/p>\n<h3><a href=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2019\/10\/iphone-wallet-done.png\" rel=\"lightbox-14\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-13934\" src=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2019\/10\/iphone-wallet-done-519x1024.png\" alt=\"\" width=\"215\" height=\"425\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/iphone-wallet-done-519x1024.png 519w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/iphone-wallet-done-152x300.png 152w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/iphone-wallet-done-25x50.png 25w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/iphone-wallet-done-30x60.png 30w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/iphone-wallet-done-51x100.png 51w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/iphone-wallet-done.png 570w\" sizes=\"auto, (max-width: 215px) 100vw, 215px\" \/><\/a>With Express Mode turned on<\/h3>\n<div>\n<p><strong>Express Mode<\/strong> is turned on by default when you add your CATcard to Wallet.<\/p>\n<p>Hold the top of your iPhone or the display of your Apple Watch within a few centimeters of the middle of the card reader until you feel a vibration. You&#8217;ll see <strong>Done<\/strong> and a checkmark on the display.<\/p>\n<p>Your iPhone or Apple Watch must be turned on, but it doesn&#8217;t have to be connected to a network. You don&#8217;t need to validate with Face ID, Touch ID, or your passcode, and you don&#8217;t need to wake or unlock your device or open an app.<\/p>\n<p>On iPhone XS,\u00a0iPhone XS Max, and iPhone XR, Express Cards with power reserve is available for up to five hours when your iPhone needs to be charged. You can press the side button to check if Express Cards are available when your iPhone needs to be charged. Doing this often may significantly reduce the power reserve for Express Cards. If you choose to power off your iPhone, this feature will not be available.<\/p>\n<p><strong>Express Mode isn\u2019t available on iPhone 6s, iPhone 6s Plus.<\/strong><\/p>\n<h3><span style=\"font-size: 20px;\">With Express Mode turned off<\/span><\/h3>\n<\/div>\n<div>\n<p>On iPhone, use Face ID, Touch ID, or your passcode to authenticate. Then hold the top of your iPhone within a few centimeters of the contactless reader until you see Done and a checkmark on the display.<\/p>\n<p>On Apple Watch, double-click the side button to access your cards, and swipe to select your ID card. Then hold the display up to the card reader.<\/p>\n<\/div>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Check your CATcard account balance<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p><strong>To see your CATcard account balances on your iPhone:<\/strong><\/p>\n<p>You can view your Dining Points and CAT$cratch balance right from your iPhone or Apple Watch.<\/p>\n<p><a href=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2019\/10\/balances-cat-card.png\" rel=\"lightbox-15\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-13936\" src=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2019\/10\/balances-cat-card.png\" alt=\"\" width=\"237\" height=\"310\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/balances-cat-card.png 445w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/balances-cat-card-229x300.png 229w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/balances-cat-card-38x50.png 38w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/balances-cat-card-46x60.png 46w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/balances-cat-card-76x100.png 76w\" sizes=\"auto, (max-width: 237px) 100vw, 237px\" \/><\/a><\/p>\n<ol>\n<li>Open the Wallet app.<\/li>\n<li>Choose your card. You\u2019ll see up to three account balances on the front of your ID card.<\/li>\n<li>If you want to see more balances, tap the three dots <i class=\"fa fa-ellipsis-h \" ><\/i> in the upper right.<\/li>\n<li>If you\u2019ve added your card to your Apple Watch, you can see account balances in the Apple Watch app on your iPhone or in Wallet and Apple Pay on your Apple Watch.<\/li>\n<\/ol>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Locate your CATcard number in Apple Wallet<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<ol>\n<li>Open the Wallet app.<\/li>\n<li>Tap the 3 dots in the upper right <i class=\"fa fa-ellipsis-h \" ><\/i><\/li>\n<li>Your <strong>ID# 21733<\/strong> number will be located near the bottom of the screen.<br \/>\n<a href=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2019\/10\/find-card-number.png\" rel=\"lightbox-16\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-13977\" src=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2019\/10\/find-card-number-538x1024.png\" alt=\"\" width=\"243\" height=\"463\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/find-card-number-538x1024.png 538w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/find-card-number-158x300.png 158w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/find-card-number-768x1461.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/find-card-number-26x50.png 26w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/find-card-number-32x60.png 32w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/find-card-number-53x100.png 53w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/find-card-number.png 1125w\" sizes=\"auto, (max-width: 243px) 100vw, 243px\" \/><\/a><\/p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t<\/li>\n<\/ol>\n<h2>FAQs<\/h2>\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>I got a new phone, what do I do?<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p>If you got a new device and had your CATcard set up on your old phone, you will be unable to add your CATcard to Apple Wallet on the new device without first unlinking your Mobile Wallet ID from the old device. If you no longer have access to your old device, you can use the GET Mobile app on your new phone by following these steps.<\/p>\n<ol>\n<li>Open <strong>GET Mobile<\/strong> and tap <strong>Settings<\/strong> in the bottom right corner.<a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2021\/07\/AndroidGetMobileSettings.png\" rel=\"lightbox-17\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-28033\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2021\/07\/AndroidGetMobileSettings.png\" alt=\"Screenshot of home page with settings icon in GET mobile\" width=\"1080\" height=\"1339\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2021\/07\/AndroidGetMobileSettings.png 1080w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2021\/07\/AndroidGetMobileSettings-242x300.png 242w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2021\/07\/AndroidGetMobileSettings-826x1024.png 826w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2021\/07\/AndroidGetMobileSettings-768x952.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2021\/07\/AndroidGetMobileSettings-40x50.png 40w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2021\/07\/AndroidGetMobileSettings-48x60.png 48w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2021\/07\/AndroidGetMobileSettings-81x100.png 81w\" sizes=\"auto, (max-width: 1080px) 100vw, 1080px\" \/><\/a><\/li>\n<li>Tap<strong> Unlink Mobile Wallet ID<\/strong>.<a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2021\/07\/AndroidUnlinkMobileWalletID.png\" rel=\"lightbox-18\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-28034\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2021\/07\/AndroidUnlinkMobileWalletID.png\" alt=\"Screenshot of settings menu in GET mobile application\" width=\"1080\" height=\"661\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2021\/07\/AndroidUnlinkMobileWalletID.png 1080w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2021\/07\/AndroidUnlinkMobileWalletID-300x184.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2021\/07\/AndroidUnlinkMobileWalletID-1024x627.png 1024w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2021\/07\/AndroidUnlinkMobileWalletID-768x470.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2021\/07\/AndroidUnlinkMobileWalletID-50x31.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2021\/07\/AndroidUnlinkMobileWalletID-60x37.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2021\/07\/AndroidUnlinkMobileWalletID-100x61.png 100w\" sizes=\"auto, (max-width: 1080px) 100vw, 1080px\" \/><\/a><\/li>\n<li>Tap <strong>Unlink<\/strong>.<a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2021\/07\/AndroidConfirmUnlink.png\" rel=\"lightbox-19\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-28032\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2021\/07\/AndroidConfirmUnlink.png\" alt=\"Screenshot of unlink confirmation pop up\" width=\"1080\" height=\"736\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2021\/07\/AndroidConfirmUnlink.png 1080w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2021\/07\/AndroidConfirmUnlink-300x204.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2021\/07\/AndroidConfirmUnlink-1024x698.png 1024w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2021\/07\/AndroidConfirmUnlink-768x523.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2021\/07\/AndroidConfirmUnlink-50x34.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2021\/07\/AndroidConfirmUnlink-60x41.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2021\/07\/AndroidConfirmUnlink-100x68.png 100w\" sizes=\"auto, (max-width: 1080px) 100vw, 1080px\" \/><\/a><\/li>\n<li>Your device may load for a moment and then the unlinking process should be complete. You should now be able to add your CATcard to Apple Wallet on the new device.<\/li>\n<\/ol>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Is a CATcard photo required?<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<p>Yes, a photo is required for eligibility.<\/p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Add your CATcard to a new iPhone (replacing an old iPhone)<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<div class=\"hts-messages hts-messages--info   hts-messages--withicon \"   >\n<p>Your CATcard can only be enrolled on one iPhone at a time. This guide assumes that you are transferring your CATcard from an old iPhone to a new iPhone. The steps below will walk you through the process of unlinking your CATcard from your old iPhone so it can be added to your new iPhone.    \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/p>\n<ol>\n<li>Navigate to <a href=\"https:\/\/www.icloud.com\/settings\/\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/www.icloud.com\/settings\/<\/a> &#8211; login with your AppleID credentials.<\/li>\n<li>Apple devices that are linked to your AppleID will appear in a list. Select your <strong>old iPhone<\/strong> from this list.<br \/>\n<a href=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2019\/10\/select-your-device.png\" rel=\"lightbox-20\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-14524\" src=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2019\/10\/select-your-device.png\" alt=\"\" width=\"481\" height=\"398\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/select-your-device.png 614w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/select-your-device-300x248.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/select-your-device-50x41.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/select-your-device-60x50.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/select-your-device-100x83.png 100w\" sizes=\"auto, (max-width: 481px) 100vw, 481px\" \/><\/a><\/li>\n<li>Verify that your CATcard appears under the &#8220;Apple Pay&#8221; area of your old iPhone. Click &#8220;Remove All&#8221; to unlink your CATcard from Apple Pay. <strong>NOTE:<\/strong> <strong>this will unlink all enrolled Apple Pay cards, etc, from Apple Wallet on your old device.<\/strong><br \/>\n<a href=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2019\/10\/remove-settings-from-device.png\" rel=\"lightbox-21\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-14525\" src=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2019\/10\/remove-settings-from-device.png\" alt=\"\" width=\"749\" height=\"533\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/remove-settings-from-device.png 749w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/remove-settings-from-device-300x213.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/remove-settings-from-device-50x36.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/remove-settings-from-device-60x43.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/remove-settings-from-device-100x71.png 100w\" sizes=\"auto, (max-width: 749px) 100vw, 749px\" \/><\/a><\/li>\n<li>After unlinking your CATcard from your old iPhone, open the GET mobile app on your <strong>new<\/strong> <strong>iPhone<\/strong>.<br \/>\n<a href=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2019\/10\/get-mobile-app-icon.png\" rel=\"lightbox-4\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-13961\" src=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2019\/10\/get-mobile-app-icon.png\" alt=\"\" width=\"98\" height=\"94\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/get-mobile-app-icon.png 201w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/get-mobile-app-icon-50x48.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/get-mobile-app-icon-60x58.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/get-mobile-app-icon-100x96.png 100w\" sizes=\"auto, (max-width: 98px) 100vw, 98px\" \/><\/a><\/li>\n<li>Sign in with your PIN (if prompted), then click the &#8220;<strong>Add to Apple Wallet<\/strong>&#8221; button.<br \/>\n<a href=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2019\/10\/add-to-apple-wallet.png\" rel=\"lightbox-9\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-13972\" src=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2019\/10\/add-to-apple-wallet-1024x709.png\" alt=\"\" width=\"540\" height=\"374\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/add-to-apple-wallet-1024x709.png 1024w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/add-to-apple-wallet-300x208.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/add-to-apple-wallet-768x531.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/add-to-apple-wallet-50x35.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/add-to-apple-wallet-60x42.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/add-to-apple-wallet-100x69.png 100w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/add-to-apple-wallet.png 1136w\" sizes=\"auto, (max-width: 540px) 100vw, 540px\" \/><\/a><\/li>\n<li>Confirm that you&#8217;d like to add your CATcard to Wallet by tapping &#8220;<strong>Next<\/strong>&#8220;.<br \/>\n<a href=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2019\/10\/confrim-adding-card-to-wallet.png\" rel=\"lightbox-10\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-13974\" src=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2019\/10\/confrim-adding-card-to-wallet-1024x646.png\" alt=\"\" width=\"371\" height=\"234\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/confrim-adding-card-to-wallet-1024x646.png 1024w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/confrim-adding-card-to-wallet-300x189.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/confrim-adding-card-to-wallet-768x485.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/confrim-adding-card-to-wallet-50x32.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/confrim-adding-card-to-wallet-60x38.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/confrim-adding-card-to-wallet-100x63.png 100w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/confrim-adding-card-to-wallet.png 1125w\" sizes=\"auto, (max-width: 371px) 100vw, 371px\" \/><\/a><\/li>\n<li><strong>Agree<\/strong> to the Terms and Conditions, then tap <strong>Done<\/strong> to complete the process.\n<ul>\n<li>It may take up to a minute or more for your card to add to Apple Wallet (depending on your network connection, etc)<\/li>\n<\/ul>\n<\/li>\n<li>Your CATcard will appear in the Wallet app on your new iPhone.<br \/>\n<a href=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2019\/10\/cat-card-wallet.png\" rel=\"lightbox-11\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-13980\" src=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2019\/10\/cat-card-wallet-519x1024.png\" alt=\"\" width=\"184\" height=\"363\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/cat-card-wallet-519x1024.png 519w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/cat-card-wallet-152x300.png 152w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/cat-card-wallet-25x50.png 25w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/cat-card-wallet-30x60.png 30w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/cat-card-wallet-51x100.png 51w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/cat-card-wallet.png 570w\" sizes=\"auto, (max-width: 184px) 100vw, 184px\" \/><\/a><\/li>\n<\/ol>\n<p><div class=\"hts-messages hts-messages--alert  hts-messages--withtitle hts-messages--withicon \"   >\n    \t\t\t<span class=\"hts-messages__title\">Still not working?<\/span>    \t\t\t    \t\t\t\t<\/p>\n<p>If the above steps do not work for you, please <a href=\"mailto:catcard@uvm.edu?subject=Mobile%20Credential%20Unlink%20Request\">email the\u00a0CATcard Service Center<\/a> with the following information:<\/p>\n<ul>\n<li>Written request asking our office to reset the mobile credential for either an iPhone or Apple Watch (please specify which one or both)<\/li>\n<li>Full First and Last Name<\/li>\n<li>Last 4 digits of your student ID number for verification purposes<\/li>\n<\/ul>\n<p>The CATcard office will then reset your device, which means your physical card will work until you add your CATcard to your Apple Wallet on your new electronic device.<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/p>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>What if I want to use my physical CATcard again?<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p>Most individuals no longer have a physical CATcard that is a \u201csmartcard\u201d. \u00a0They have an ID badge only (magstripe on the back). This ID badge <strong>cannot<\/strong> be used on any of the NFC CatCard scanners located around campus.<\/p>\n<p><div class=\"hts-messages hts-messages--info  hts-messages--withtitle  \"   >\n    \t\t\t<span class=\"hts-messages__title\">Note<\/span>    \t\t\t    \t\t\t\t<\/p>\n<p>\n    \t\t\t\t\tIf your device is not compatible with GET and you require an NFC enabled physical CATcard you can contact the <a href=\"https:\/\/www.uvm.edu\/catcard\/contact-us\">CATcard Service Center<\/a>    \t\t\t\t<\/p>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/p>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  catcard-wallet\"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>I am not having success adding my CATcard to Apple Wallet. Who can help me? <\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p>Contact the UVM Tech Team:<\/p>\n<ul>\n<li><a href=\"https:\/\/www.uvm.edu\/it\/kb\/submit-a-ticket\" target=\"_blank\" rel=\"noopener noreferrer\">Submit a Help Ticket<\/a> &#8211; please include specific error messages, or details on where you&#8217;re getting stuck (this will help us resolve your issue quickly!)<\/li>\n<li>Visit our <a href=\"https:\/\/www.uvm.edu\/it\/kb\/contact\" target=\"_blank\" rel=\"noopener noreferrer\">Computer Clinic<\/a> &#8211; Ira Allen Chapel rm i-117.\n<ul>\n<li>Monday &#8211; Friday 8am &#8211; 4:30pm<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  catcard-wallet\"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>How do I verify my Apple Watch device version? <\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p>The <strong>Series #<\/strong> for your Apple Watch can be found on the back of the Watch.<\/p>\n<p><a href=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2019\/10\/series-location-watch.png\" rel=\"lightbox-26\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-13915\" src=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2019\/10\/series-location-watch.png\" alt=\"\" width=\"243\" height=\"252\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/series-location-watch.png 745w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/series-location-watch-289x300.png 289w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/series-location-watch-48x50.png 48w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/series-location-watch-58x60.png 58w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/series-location-watch-96x100.png 96w\" sizes=\"auto, (max-width: 243px) 100vw, 243px\" \/><\/a><\/p>\n<p><strong>Note:<\/strong> All Apple Watch Series models <strong>are<\/strong> currently eligible for this program.<\/p>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  catcard-wallet\"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>How do I verify and\/or update my Apple Watch software version? <\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p>Instructions can be found at:<\/p>\n<ul>\n<li><a href=\"https:\/\/support.apple.com\/en-us\/HT204641\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/support.apple.com\/en-us\/HT204641<\/a><\/li>\n<\/ul>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>What is 'Express Mode'?<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p>With <strong>Express Mode <\/strong>enabled you don&#8217;t need to validate with Face ID, Touch ID, or your passcode, and you don&#8217;t need to wake or unlock your device or open an app. Express Mode is enabled by default when you add your CATcard to Wallet.<\/p>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>How do I enabled or disable 'Express Mode'?<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<div>\n<p>When you add your CATcard to Wallet, Express Mode is turned on by default. If you don\u2019t want to use Express Mode, you can turn it off.<\/p>\n<ol>\n<li>Open the Wallet app<\/li>\n<li>Tap your CATcard<\/li>\n<li>Tap the three dots <i class=\"fa fa-ellipsis-h \" ><\/i> in the upper-right corner, then tap the Express Mode on\/off toggle switch.<br \/>\n<a href=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2019\/10\/express-mode-toggle.png\" rel=\"lightbox-27\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-13945 alignnone\" src=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2019\/10\/express-mode-toggle-1024x318.png\" alt=\"\" width=\"352\" height=\"109\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/express-mode-toggle-1024x318.png 1024w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/express-mode-toggle-300x93.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/express-mode-toggle-768x238.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/express-mode-toggle-50x16.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/express-mode-toggle-60x19.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/express-mode-toggle-100x31.png 100w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/express-mode-toggle.png 1053w\" sizes=\"auto, (max-width: 352px) 100vw, 352px\" \/><\/a><\/li>\n<\/ol>\n<\/div>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  catcard-wallet\"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Is Express Mode supported on the iPhone 6s and 6s Plus? <\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p>No, but see next question below for access information.<\/p>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  catcard-wallet\"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>With an iPhone 6s and 6s Plus, how do I access my CATcard? <\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<p>To access your CATcard on iPhone 6s and 6s Plus, SE:<\/p>\n<ol>\n<li>Double-click the Home button.<\/li>\n<li>Tap your default payment card and select your CATcard.<\/li>\n<li>Rest your finger on Touch ID to authenticate and hold the top of iPhone 6s or 6s Plus, SE near the contactless reader.<\/li>\n<\/ol>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  catcard-wallet\"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Where do I go for questions about my Apple ID and\/ or iCloud?<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<p>Information can be found at:<\/p>\n<ul>\n<li><a href=\"https:\/\/support.apple.com\/apple-id\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/support.apple.com\/apple-id<\/a><\/li>\n<li><a href=\"https:\/\/support.apple.com\/icloud\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/support.apple.com\/icloud<\/a><\/li>\n<\/ul>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  catcard-wallet\"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>What happens if I lose my iPhone or Watch? If I find it afterwards?<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<p>You can use <a href=\"https:\/\/get.cbord.com\/catcard\" target=\"_blank\" rel=\"noopener noreferrer\">GET<\/a> to suspend or deactivate your CATcard in Apple Wallet.<\/p>\n<p>Instructions for Lost\/Found Apple devices and Find My iPhone are located at:<\/p>\n<ul>\n<li><a href=\"https:\/\/support.apple.com\/en-us\/HT201472\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/support.apple.com\/en-us\/HT201472<\/a><\/li>\n<\/ul>\n<p>If you have additional questions, contact the <a href=\"https:\/\/www.uvm.edu\/catcard\/contact-us\">CATcard Service Center<\/a><\/p>\n<ul>\n<li>802-656-4509<\/li>\n<li>Monday \u2013 Friday 8:30am-4:00pm<\/li>\n<\/ul>\n<p>You can reactivate a found device that was suspended via iCloud.com or contact the CATcard office if deactivated by our office.<\/p>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  catcard-wallet\"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Why can\u2019t I double-tab the home button or side button when my iPhone is locked to see my CATcard balances in Apple Pay? <\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p>When using Express Mode (iPhone 6s or later), your CATcard will not be displayed with other cards in Apple Wallet for security reasons.<\/p>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  catcard-wallet\"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Can I use my CATcard if my iPhone has a dead battery? <\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p>Express Mode with Power Reserve is a feature that allows the use of Apple Wallet for up to five hours after the device turns off from low battery. This feature is not available on iPhones manufactured prior to 2015.<\/p>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  catcard-wallet\"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Can I use my CATcard without a cellular signal?<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p>Your CATcard in Apple Wallet can be used even if iPhone or Apple Watch does not have network connectivity, as your CATcard is stored on your device.<\/p>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  catcard-wallet\"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Who can I contact if my CATcard has issues completing a transaction, report any issues to? <\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p>Contact the <a href=\"https:\/\/www.uvm.edu\/catcard\/contact-us\">CATcard Service Center<\/a><\/p>\n<ul>\n<li>802-656-4502<\/li>\n<li>Monday \u2013 Friday 8:30am-4:00pm<\/li>\n<li><a href=\"mailto:catcard@uvm.edu\">catcard@uvm.edu<\/a><\/li>\n<\/ul>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  catcard-wallet\"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>What if I have a question that isn\u2019t here in the FAQs? <\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p>Contact the <a href=\"https:\/\/www.uvm.edu\/catcard\/contact-us\">CATcard Service Center<\/a><\/p>\n<ul>\n<li>802-656-4502<\/li>\n<li>Monday \u2013 Friday 8:30am-4:00pm<\/li>\n<li><a href=\"mailto:catcard@uvm.edu\">catcard@uvm.edu<\/a><\/li>\n<\/ul>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>What do I do if the Duo screen is blank when I try to sign into GET Mobile?<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<p>Some people have experienced a blank Duo MFA screen when signing into the GET Mobile app:<br \/>\n<a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2019\/10\/hiddenduo_Duont.png\" rel=\"lightbox-28\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-23055\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2019\/10\/hiddenduo_Duont.png\" alt=\"\" width=\"312\" height=\"390\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/hiddenduo_Duont.png 1284w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/hiddenduo_Duont-240x300.png 240w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/hiddenduo_Duont-819x1024.png 819w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/hiddenduo_Duont-768x960.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/hiddenduo_Duont-40x50.png 40w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/hiddenduo_Duont-1229x1536.png 1229w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/hiddenduo_Duont-48x60.png 48w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/hiddenduo_Duont-80x100.png 80w\" sizes=\"auto, (max-width: 312px) 100vw, 312px\" \/><\/a><\/p>\n<p>This is often a result of iOS Content &amp; Privacy Restrictions. You can resolve this issue by allowing web content from duosecurity.com.<\/p>\n<ol>\n<li>Open the Settings app<a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2015\/11\/iOSSig1.jpg\" rel=\"lightbox-29\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-5717\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2015\/11\/iOSSig1.jpg\" alt=\"\" width=\"406\" height=\"143\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2015\/11\/iOSSig1.jpg 750w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2015\/11\/iOSSig1-300x106.jpg 300w\" sizes=\"auto, (max-width: 406px) 100vw, 406px\" \/><\/a><\/li>\n<li>Tap\u00a0<strong>Screen Time<br \/>\n<a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2019\/10\/hiddenduo_tap_screen_time.png\" rel=\"lightbox-30\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-23057\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2019\/10\/hiddenduo_tap_screen_time.png\" alt=\"\" width=\"403\" height=\"243\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/hiddenduo_tap_screen_time.png 1284w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/hiddenduo_tap_screen_time-300x180.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/hiddenduo_tap_screen_time-1024x616.png 1024w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/hiddenduo_tap_screen_time-768x462.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/hiddenduo_tap_screen_time-50x30.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/hiddenduo_tap_screen_time-60x36.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/hiddenduo_tap_screen_time-100x60.png 100w\" sizes=\"auto, (max-width: 403px) 100vw, 403px\" \/><\/a><\/strong><\/li>\n<li>Tap <strong>Content &amp; Privacy Restrictions<a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2019\/10\/hiddenduo_contentres.png\" rel=\"lightbox-31\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-23059\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2019\/10\/hiddenduo_contentres.png\" alt=\"\" width=\"401\" height=\"237\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/hiddenduo_contentres.png 1284w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/hiddenduo_contentres-300x177.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/hiddenduo_contentres-1024x605.png 1024w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/hiddenduo_contentres-768x454.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/hiddenduo_contentres-50x30.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/hiddenduo_contentres-60x35.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/hiddenduo_contentres-100x59.png 100w\" sizes=\"auto, (max-width: 401px) 100vw, 401px\" \/><\/a><\/strong><\/li>\n<li>Tap <strong>Content Restrictions<a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2019\/10\/hiddenduo_tap_content_restrictions.png\" rel=\"lightbox-32\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-23058\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2019\/10\/hiddenduo_tap_content_restrictions.png\" alt=\"\" width=\"355\" height=\"255\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/hiddenduo_tap_content_restrictions.png 1284w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/hiddenduo_tap_content_restrictions-300x215.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/hiddenduo_tap_content_restrictions-1024x735.png 1024w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/hiddenduo_tap_content_restrictions-768x551.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/hiddenduo_tap_content_restrictions-50x36.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/hiddenduo_tap_content_restrictions-60x43.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/hiddenduo_tap_content_restrictions-100x72.png 100w\" sizes=\"auto, (max-width: 355px) 100vw, 355px\" \/><\/a><\/strong><\/li>\n<li>Tab the option for <strong>Web Content<br \/>\n<a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2019\/10\/hiddenduo_web_content.png\" rel=\"lightbox-33\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-23056\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2019\/10\/hiddenduo_web_content.png\" alt=\"\" width=\"363\" height=\"252\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/hiddenduo_web_content.png 1284w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/hiddenduo_web_content-300x208.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/hiddenduo_web_content-1024x711.png 1024w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/hiddenduo_web_content-768x534.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/hiddenduo_web_content-50x35.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/hiddenduo_web_content-60x42.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/hiddenduo_web_content-100x69.png 100w\" sizes=\"auto, (max-width: 363px) 100vw, 363px\" \/><\/a><\/strong><\/li>\n<li>Add duosecurity.com to the allow list<a href=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2019\/10\/hiddenduo_allow_duo.png\" rel=\"lightbox-34\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-23060\" src=\"https:\/\/www.uvm.edu\/it\/kb\/wp-content\/uploads\/2019\/10\/hiddenduo_allow_duo.png\" alt=\"\" width=\"355\" height=\"346\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/hiddenduo_allow_duo.png 1284w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/hiddenduo_allow_duo-300x292.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/hiddenduo_allow_duo-1024x996.png 1024w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/hiddenduo_allow_duo-768x747.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/hiddenduo_allow_duo-50x50.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/hiddenduo_allow_duo-60x58.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2019\/10\/hiddenduo_allow_duo-100x97.png 100w\" sizes=\"auto, (max-width: 355px) 100vw, 355px\" \/><\/a><\/li>\n<li>Close the GET Mobile app, reopen it, and <a href=\"#iphone\">add your phone as described above<\/a>.<\/li>\n<\/ol>\n<p>You can also optionally grant Unrestricted Access or outright disable Content &amp; Privacy Restrictions.<\/p>\n<p><div class=\"hts-messages hts-messages--info  hts-messages--withtitle hts-messages--withicon \"   >\n    \t\t\t<span class=\"hts-messages__title\">Still not working?<\/span>    \t\t\t    \t\t\t\t<\/p>\n<p>\n    \t\t\t\t\tContact the <a href=\"https:\/\/www.uvm.edu\/catcard\/contact-us\">CATcard Service Center<\/a><\/p>\n<ul>\n<li>802-656-4502<\/li>\n<li>Monday \u2013 Friday 8:30am-4:00pm<\/li>\n<li><a href=\"mailto:catcard@uvm.edu\">catcard@uvm.edu<\/a><\/li>\n<\/ul>\n<\/p><\/div>\n<p><!-- \/.ht-shortcodes-messages -->\n    \t\t<\/p>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n","protected":false},"excerpt":{"rendered":"<p>At the University of Vermont, your CATcard can be added to Apple Wallet on your iPhone and Apple Watch. With this feature, students, faculty, and staff can use an iPhone anywhere a CATcard is accepted on and off-campus to access buildings, attend campus events, and make payments. Simply tap your&#8230;<\/p>\n","protected":false},"author":41,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"ht-kb-category":[254,270,273],"ht-kb-tag":[542,543,530,529,544],"class_list":["post-13808","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-accounts","ht_kb_category-security","ht_kb_category-smart-phones-and-tablets","ht_kb_tag-apple-wallet","ht_kb_tag-apple-watch","ht_kb_tag-catcard","ht_kb_tag-cbord","ht_kb_tag-ios"],"_links":{"self":[{"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb\/13808","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/users\/41"}],"replies":[{"embeddable":true,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/comments?post=13808"}],"version-history":[{"count":128,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb\/13808\/revisions"}],"predecessor-version":[{"id":30930,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb\/13808\/revisions\/30930"}],"wp:attachment":[{"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/media?parent=13808"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb-category?post=13808"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb-tag?post=13808"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}