

{"id":11836,"date":"2018-01-06T20:33:01","date_gmt":"2018-01-06T20:33:01","guid":{"rendered":"https:\/\/www.uvm.edu\/it\/dev\/kb\/?post_type=ht_kb&#038;p=11836"},"modified":"2022-03-29T14:03:58","modified_gmt":"2022-03-29T18:03:58","slug":"computer-warranties","status":"publish","type":"ht_kb","link":"https:\/\/www.uvm.edu\/it\/dev\/kb\/article\/computer-warranties\/","title":{"rendered":"Dell and Apple Warranties"},"content":{"rendered":"<p>The guides below provide instructions for determining the status of Dell and Apple computer warranties and coverage plans.<\/p>\n<p>The warranties and plans noted below are those offered by the <a href=\"https:\/\/go.uvm.edu\/techstore\">UVM Tech Store<\/a>; if you did not purchase your warranty or coverage plan from the Tech Store, you can determine its status by consulting the warranty\/plan provider.<\/p>\n<h1>Dell Devices<\/h1>\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Dell Complete Care Service<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p><a href=\"https:\/\/www.dell.com\/learn\/ai\/en\/aibsdt1\/services\/support-services-accidental-damage\">Dell&#8217;s Complete Care Service<\/a> is a warranty service offered by Dell.<\/p>\n<ol>\n<li><a href=\"https:\/\/www.dell.com\/support\/contents\/us\/en\/04\/category\/product-support\/self-support-knowledgebase\/locate-service-tag\">Find your Dell device&#8217;s Service Tag<\/a><\/li>\n<li>Visit <a href=\"http:\/\/www.dell.com\/support\/home\/\">www.dell.com\/support\/<\/a> and enter your Service Tag, and click the magnifying glass<br \/>\n<a href=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2018\/01\/DellEnterSVC-1.png\" rel=\"lightbox-0\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-12752\" src=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2018\/01\/DellEnterSVC-1.png\" alt=\"\" width=\"716\" height=\"217\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/01\/DellEnterSVC-1.png 716w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/01\/DellEnterSVC-1-300x91.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/01\/DellEnterSVC-1-50x15.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/01\/DellEnterSVC-1-60x18.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/01\/DellEnterSVC-1-100x30.png 100w\" sizes=\"auto, (max-width: 716px) 100vw, 716px\" \/><\/a><\/li>\n<li>Click\u00a0<strong>Warranty<\/strong> from the left side menu and you will see your warranty status and expiration date<br \/>\n<a href=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2018\/01\/DellViewWarranty.png\" rel=\"lightbox-1\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-12753\" src=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2018\/01\/DellViewWarranty-1024x397.png\" alt=\"\" width=\"643\" height=\"249\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/01\/DellViewWarranty-1024x397.png 1024w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/01\/DellViewWarranty-300x116.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/01\/DellViewWarranty-768x298.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/01\/DellViewWarranty-50x19.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/01\/DellViewWarranty-60x23.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/01\/DellViewWarranty-100x39.png 100w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/01\/DellViewWarranty.png 1078w\" sizes=\"auto, (max-width: 643px) 100vw, 643px\" \/><\/a><\/li>\n<\/ol>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n<h1>Apple Devices<\/h1>\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>AppleCare and AppleCare+<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p><a href=\"https:\/\/www.apple.com\/support\/products\/\">AppleCare<\/a> and <a href=\"https:\/\/www.apple.com\/support\/products\/mac.html\">AppleCare+<\/a> are warranty services offered through Apple.<\/p>\n<ol>\n<li><a href=\"https:\/\/support.apple.com\/en-us\/HT204308\">Find the Serial Number of your Apple Product<\/a><\/li>\n<li>Visit <a href=\"https:\/\/checkcoverage.apple.com\/\">https:\/\/checkcoverage.apple.com\/<\/a>, enter your serial number and the CAPTCHA code, then click\u00a0<strong>Continue<br \/>\n<a href=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2018\/01\/AppleCareChecking.png\" rel=\"lightbox-2\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-13614\" src=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2018\/01\/AppleCareChecking.png\" alt=\"\" width=\"512\" height=\"580\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/01\/AppleCareChecking.png 685w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/01\/AppleCareChecking-265x300.png 265w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/01\/AppleCareChecking-44x50.png 44w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/01\/AppleCareChecking-53x60.png 53w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/01\/AppleCareChecking-88x100.png 88w\" sizes=\"auto, (max-width: 512px) 100vw, 512px\" \/><\/a><br \/>\n<\/strong><\/li>\n<li>Your warranty status will be displayed below a description of your machine.<br \/>\n<a href=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2018\/01\/AppleCareCoverage.png\" rel=\"lightbox-3\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-13615\" src=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2018\/01\/AppleCareCoverage.png\" alt=\"\" width=\"468\" height=\"458\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/01\/AppleCareCoverage.png 831w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/01\/AppleCareCoverage-300x294.png 300w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/01\/AppleCareCoverage-768x751.png 768w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/01\/AppleCareCoverage-50x50.png 50w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/01\/AppleCareCoverage-60x60.png 60w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/01\/AppleCareCoverage-100x98.png 100w\" sizes=\"auto, (max-width: 468px) 100vw, 468px\" \/><\/a><\/li>\n<\/ol>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n    \t\t<div class=\"hts-toggle  \"  >\r\n    \t\t\t<div class=\"hts-toggle__title\"><h3>Safeware<\/h3><\/div>\r\n    \t\t\t<div class=\"hts-toggle__content\">\r\n    \t\t\t\t<div class=\"hts-toggle__contentwrap\">\r\n    \t\t\t\t\t<\/p>\n<p><a href=\"https:\/\/www.safeware.com\/\">Safeware<\/a> is a comprehensive insurance program for your device. Safeware plans are currently available at the <a href=\"https:\/\/go.uvm.edu\/techstore\">UVM Tech Store<\/a>.<\/p>\n<ol>\n<li><a href=\"https:\/\/support.apple.com\/en-us\/HT204308\">Find the Serial Number of your Apple Product<\/a><\/li>\n<li>Visit <a href=\"http:\/\/www.safeware.com\/lookup\">http:\/\/www.safeware.com\/lookup<\/a> and enter your\u00a0Serial Number, then click <strong>Lookup<\/strong>. Your coverage information will be displayed below.<br \/>\n<a href=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2018\/01\/SafewareCoverage.png\" rel=\"lightbox-4\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-13616\" src=\"https:\/\/kb.helpline.w3.uvm.edu\/wp-content\/uploads\/2018\/01\/SafewareCoverage.png\" alt=\"\" width=\"727\" height=\"818\" srcset=\"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/01\/SafewareCoverage.png 727w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/01\/SafewareCoverage-267x300.png 267w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/01\/SafewareCoverage-44x50.png 44w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/01\/SafewareCoverage-53x60.png 53w, https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-content\/uploads\/2018\/01\/SafewareCoverage-89x100.png 89w\" sizes=\"auto, (max-width: 727px) 100vw, 727px\" \/><\/a><\/li>\n<\/ol>\n<p>\n    \t\t\t\t<\/div>\r\n    \t\t\t<\/div><!-- \/ht-toggle-content -->\r\n    \t\t<\/div>\r\n    \t\t\n","protected":false},"excerpt":{"rendered":"<p>The guides below provide instructions for determining the status of Dell and Apple computer warranties and coverage plans. The warranties and plans noted below are those offered by the UVM Tech Store; if you did not purchase your warranty or coverage plan from the Tech Store, you can determine its&#8230;<\/p>\n","protected":false},"author":57,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"ht-kb-category":[273],"ht-kb-tag":[],"class_list":["post-11836","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-smart-phones-and-tablets"],"_links":{"self":[{"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb\/11836","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/users\/57"}],"replies":[{"embeddable":true,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/comments?post=11836"}],"version-history":[{"count":23,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb\/11836\/revisions"}],"predecessor-version":[{"id":31006,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb\/11836\/revisions\/31006"}],"wp:attachment":[{"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/media?parent=11836"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb-category?post=11836"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.uvm.edu\/it\/dev\/kb\/wp-json\/wp\/v2\/ht-kb-tag?post=11836"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}