Job Standards 

Aministrative Support (C) Family

Jobs in this family do not require a Bachelor's degree and are non-exempt from the Fair Labor Standards Act (FLSA). Positions noted with (UE) are represented by the United Electrical, Radio and Machine Workers of America, Local 267. Positions noted with (T) are represented by the Chauffeurs, Teamsters, Warehousemen and Helpers Union No. 597.

  • Normal work week for salaried non-exempt employees is 37.5 hours, although exceptions of a 40-hour week (salaried or hourly) may apply.
  • View Job Standard: Click on the title.
  • View a Series Description: Click on a series name.
  • View a Career Progression: Click on career progression.

37.5-Hour Week Career Progression & Standards

Business Support Series

Positions in the Business Support Series perform the full range of routine to moderately complex and specialized business, accounting, and administrative functions in support of University financial operations. 

Examples of work include: receive, process, and reconcile funds; create, maintain, and monitor financial transactions, budget, and account records and reports; reconcile and remit payroll taxes, interpret and communicate regulations; and provide input and track financial data.

Alternate Career Progression Job Standards

N/A

Career Progression Job Standards


Business Support Assistant - Perform routine business/accounting functions and process standard financial transactions in support of University financial systems. Follow established departmental guidelines and procedures based on a familiarity with University policies and procedures. Influence short-term office processes. May provide functional supervision to designated employees and/or affiliates. High school diploma, one year related experience and basic computer knowledge required.

Business Support Generalist - Perform routine to moderately complex and specialized business/accounting operations in support of University financial systems. Use judgment in determining individual work tasks, work methods and priorities based on a comprehensive understanding of University policies and procedures and external regulations. Influence departmental operations. May provide functional supervision to designated employees and/or affiliates. Associate’s degree in a related area, one to three years' specialized experience, and working knowledge of software applications required. 

Library Support Series

Positions in the Library Support Series perform the full range of routine to specialized collections maintenance functions and provide library service, holdings and reference information and assistance to internal and external patrons in support of the University library system.

Examples of work include: perform end processing functions, maintain and edit library holdings and records, perform bibliographic searches, provide reference and circulation assistance and access to library collections through specialized resources, coordinate and oversee functional library areas, and assist in developing operating policies and procedures.

Career Progression Job Standards

Office/Program Support Series

Positions in the Office/Program Support Series perform the full range of routine to highly specialized office, customer, and operational support functions and general to comprehensive records management and provide general to complex information and assistance in support of administrative and/or academic areas serving students, faculty, staff, and general public.

Examples of work include: provide general office and operational activities; prepare and process departmental forms, materials, and documentation; create and maintain file systems; compile and analyze data; maintain and monitor budget activity; coordinate activities related to program or project area; provide scheduling/logistical support; and provide information and assistance to internal and external community.

Alternate Career Progression Job Standards

Career Progression Job Standards


C. 

Service Support Series

Positions in the Services Support Series perform the full range of routine to highly specialized materials processing, acquisition and maintenance, inventory management, customer assistance, and operational oversight in support of administrative service areas serving students, faculty, staff, and general public. 

Examples of work include: provide customer assistance; maintain supply areas and displays; maintain and track inventory; prepare and sort merchandise; provide routine support of technology systems; process and distribute federal and campus mail; maintain and process records and documents; and assist in budget development. 
 

Alternate Career Progression Job Standards

Career Progression Job Standards

C. 

Technical Support Series

Positions in the Technical Support Series provide the full range of routine to specialized technical assistance and operational oversight related to personal, network, and mainframe computer systems/components in support of University computing functions.

Examples of work include: operate and monitor mainframe computer systems; perform systems troubleshooting; install, modify, and maintain hardware, software, and personal computers; provide output quality control; and oversee computer operation functions.
 

Alternate Career Progression Standards

 

 

40-Hour Week Career Progression & Standards

Business Support Series

Positions in the Business Support Series perform the full range of routine to moderately complex and specialized business, accounting, and administrative functions in support of University financial operations. 

Examples of work include: receive, process, and reconcile funds; create, maintain, and monitor financial transactions, budget, and account records and reports; reconcile and remit payroll taxes, interpret and communicate regulations; and provide input and track financial data.

Alternate Career Progression Job Standards

N/A

Career Progression Job Standards


 

Office/Program Support Series

Positions in the Office/Program Support Series perform the full range of routine to highly specialized office, customer, and operational support functions and general to comprehensive records management and provide general to complex information and assistance in support of administrative and/or academic areas serving students, faculty, staff, and general public.

Examples of work include: provide general office and operational activities; prepare and process departmental forms, materials, and documentation; create and maintain file systems; compile and analyze data; maintain and monitor budget activity; coordinate activities related to program or project area; provide scheduling/logistical support; and provide information and assistance to internal and external community.

Alternate Career Progression Job Standards

Service Support Series

Positions in the Services Support Series perform the full range of routine to highly specialized materials processing, acquisition and maintenance, inventory management, customer assistance, and operational oversight in support of administrative service areas serving students, faculty, staff, and general public. 

Examples of work include: provide customer assistance; maintain supply areas and displays; maintain and track inventory; prepare and sort merchandise; provide routine support of technology systems; process and distribute federal and campus mail; maintain and process records and documents; and assist in budget development. 

Alternate Career Progression Job Standards

Career Progression Job Standards

 

 

Hourly Career Progression & Standards

Office/Program Support Series

Series Description

Positions in the Office/Program Support Series perform the full range of routine to highly specialized office, customer, and operational support functions and general to comprehensive records management and provide general to complex information and assistance in support of administrative and/or academic areas serving students, faculty, staff, and general public.
  
Examples of work include: provide general office and operational activities; prepare and process departmental forms, materials, and documentation; create and maintain file systems; compile and analyze data; maintain and monitor budget activity; coordinate activities related to program or project area; provide scheduling/logistical support; and provide information and assistance to internal and external community.

Alternate Career Progression Job Standards

Career Progression Job Standards


 

 

Service Support Series

Positions in the Services Support Series perform the full range of routine to highly specialized materials processing, acquisition and maintenance, inventory management, customer assistance, and operational oversight in support of administrative service areas serving students, faculty, staff, and general public. 

Examples of work include: provide customer assistance; maintain supply areas and displays; maintain and track inventory; prepare and sort merchandise; provide routine support of technology systems; process and distribute federal and campus mail; maintain and process records and documents; and assist in budget development. 
 

Alternate Career Progression Job Standards