Ask UVM FAQ

Login to mywellbeing and select “Schedule Appointments and Appointment Questionnaires” 

Select “Schedule an Appointment”

Select what service you are looking for 

Select what appointment type you need 

Select a date, timeframe, and location then  “Search for Appointments”

Select the appointment time and location you would like from what’s available 

Being ineligible means that you have not paid the health fee. You will need to contact StudentInsurance@uvm.edu and ask to add the health fee to your financial account to be able to be seen at CHWB.  

The health fee goes from January 1^st-June 30^th and July 1^st- December 31^st and is $481 per semester. For more information on accessing CAPS and Student Health Services and the Health Fee, click this link for more information. 

No, you do not need to enroll in the Student Health Insurance Plan (SHIP) if you have your own, comparable insurance.  

You will need to complete the “Insurance Waiver” to deny the SHIP insurance and add your personal insurance information.  

We strongly suggest talking to your insurance provider about your specific coverage plan as UVM services are usually considered out of network.  

To be eligible to see a provider at the Center for Health and Wellbeing, you need to pay the health fee. Please visit this link for more information. 

YOU DO NOT NEED TO HAVE THE STUDENT HEALTH INSURANCE PLAN (SHIP) TO ACCESS SERVICES. The Student Health Insurance Plan is different than the Health Fee.  All full time students have already paid the health fee, so please come to our services! 

Yes, you can get tested by booking a test and go appointment at UVM Student Health Services. This can be booked online at mywellbeing or by calling SHS at 802-656-3350. Visit this link to see all the various test available.  

Please note that all our point of care tests are not covered by the health fee and will be charged to your UVM account for payment. We do not bill directly to insurance, so to get reimbursed you will need to submit your claim separately using a walk-out statement from your visit.  

How to Print a Walk-Out Statement: 

• Login to mywellbeing  

• Select “Account Summary” 

• Select “View/Print” on the visit you are wanting reimbursement for 

• Select “Print Statement”  

• Submit this statement with your claim to your insurance provider  

Many things are covered by the UVM Health Fee, but some services like immunizations, point of care testing, and psychiatry visits are not. You can see what is not covered by the Student Health Fee on this page. 

If your visit has a charge, this gets posted to your UVM financial account. To get reimbursed, you need to independently submit a claim with a walkout statement to your insurance provider. We do not bill directly to insurance.  

To get a walkout statement from your visit:  

• Login to mywellbeing  

• Select Account Summary  

• Select “View/Print” on the date of service you are requesting reimbursement 

• Download this document and submit the claim to your insurance directly 

If your insurance rejects your claim, it is important to follow up and see why the claim was denied. If the walkout statement is missing information, please ask your insurance company to reach out to health@uvm.edu.  

Since UVM Student Health Services is out of network for most insurances, you should check that your coverage covers out of network providers.  

If you have a short-term acute illness, which includes a cold (cough, low grade fever, sore throat, runny or stuffy nose, headache, muscle aches), short-lived gastrointestinal symptoms (nausea, vomiting or diarrhea in the absence of abdominal pain), or a positive COVID-19 test, please complete this form so that information concerning your possible need to be out of class may be shared with your college’s dean’s office.   

Students are responsible for notifying their instructors, preferably before missing a class/assignment. Depending on how you are feeling, you may still be able to complete coursework, so discuss with your faculty about what a plan may look like for you to continue academic progress. Instructors have final authority to excuse absences and for coursework extensions. 

If you have been seen by an outside provider (ER, hospital, Urgent Care, Primary Care outside of UVM Student Health Services) you should send an email and any documentation from your visit to your dean’s office directly.  

For any mental health concerns, if you are seeing a provider at UVM CAPS, reach out to your counselor through mywellbeing messages and ask for an academic flexibility note to be sent to your Dean’s office.  

Students are responsible for notifying their instructors, preferably before missing a class/assignment. Depending on how you are feeling, you may still be able to complete coursework, so discuss with your faculty about what a plan may look like for you to continue academic progress. Instructors have final authority to excuse absences and for coursework extensions. 

To request a temporary parking permit, you will need to fill out this form with your provider. Once Part 3 is filled out by your medical provider, send the completed form to chwbmif@uvm.edu. For more information, please visit this link. 

Please note that these parking passes are for 4-6 weeks max. If you have a longer-term injury you will need to apply for a temporary disability permit through the state DMV that your car is registered in. You can find more information here.   

For any ongoing medical needs, that are not due to an injury and will last longer than 6 months, please reach out to the Office of Accessibility access@uvm.edu. They will be able to help with an ongoing accommodation.   

To get prescriptions filled by a UVM Student Health Provider, you need to submit the ADHD paperwork and be approved prior to making an appointment.  

You must also have a previous diagnosis. We do not diagnose ADHD at UVM. We can give referrals to providers that diagnose in the community if you reach out to health@uvm.edu. More information on what documentation is needed visit this link. 

All new and incoming first year and transfer students are required by the Vermont Department of Health to submit immunization documentation. Please visit this link to view the specific immunizations that are needed.  

 Deadlines for submitting immunization documents: 

• Fall: July 1^st  

• Spring: December 1^st  

To submit immunization documentation: 

• Login to mywellbeing 

• Select “Medical Clearances” 

• Enter the administration date for all immunizations listed under “Items Required for Clearence” 

• Upload one copy of your immunization record (only one copy please) by selecting the option “Immunization Record” under the section “Other” 

• Please note we cannot verify any of your immunization dates without documentation 

• Login to mywellbeing 

• Select “Medical Clearances” 

• Look at the “Status” of each immunization  

• If it says “Not Complaint” next to a certain immunization document, we need more documentation or you are missing an immunization  

  If you have any questions about your status, please email health@uvm.edu.  

If you are not compliant with immunizations a hold will be placed on your account that will prevent you from registering for classes, the following semester.  

Dates Holds are Placed on Student Accounts: 

• Fall: October 1^st  

• Spring: March 1^st  

To start the medical withdrawal process you need to make an appointment with your academic advisor to fill out the withdrawal form. Your academic advisor will reach out to CHWB to request confirmation of the withdrawal if it is due to health concerns.  

If you want to start a medical withdrawal but are not connected to anyone in Counseling and Psychiatry (CAPS) or Student Health Services (SHS) you will need to make an appointment with our Behavioral Health Coordinator by calling 802-656-3350.  Please visit this link for more information.  

To get any medical records released from UVM, you need to submit an Authorization for Release of Protected Health Information Form. To access this form:  

• Login to mywellbeing  

• Select “Downloadable PDF Forms” 

• Select “Download” under the section Authorization for Release of Protected Health Information (optional) 

• Fill out the form completely  

• Select “Upload” under the section Authorization for Release of Protected Health Information (optional) 

• Allow 3-5 business days for your request to process  

 Please visit this link to see more information on requesting medical records.   

If you are having a hard time submitting documents on mywellbeing, you can alternatively submit them through UVM file transfer to chwbmif@uvm.edu.